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Hotel Pacific

300 Pacific Street, Monterey, CA 93940
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890 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nipomo, California
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW

Stated here for two nights in July. It was a hot weekend and there was no airconditioning. We could not sleep because the room was very hot. The couch in the room did not smell clean. Bring your own soap, shampoo, etc. The hotel provides one of each and no more. Parking is under the hotel and very tight. It's... More 

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Glasgow, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We had two rooms here a few weeks ago. One overlooked the main road outside, and boy was it loud! Constant heavy traffic, even after 10pm, despite appearing to be a residential street (or at least a quiet street), lots of machine noise and poor night sleep as a result. By contrast, the room facing the back was nice and... More 

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Modesto, California
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I needed a night to get away from it all, so I booked a one night stay at the Hotel Pacific based on the ratings. The hotel is in the midst of some upgrades, we had to search for the lobby that had been moved during construction and the breakfast room has been relegated to a very... More 

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London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I think we were a bit unlucky to stay here during renovations as it seemed a little disfunctional. The reception was make shift and when we arrived (with 3 kids, early evening) the welcome was business-like. We found our own rooms with our many cases via a candy old lift. The location is great, and our rooms were really very... More 

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Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear David, Thank you for your review and truthfulness about your recent visit to Hotel Pacific. I sincerely apologize that your stay was full of disappointments and i take full responsibility for those issues. Our staff is trained to provide the best customer service and there should be no excuse for what you encountered. Thank you again for your feedback... More 

Chandler, Arizona
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We come here 2-3 times a year. The hotel is close to fisherman's wharf and the rooms are spacious and comfortable. We love the fireplaces and patios and like to be able to lounge as our daughter naps. We even had all of our wedding guests stay here. I would highly recommend this place and we plan to keep going... More 

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Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear Brock, Thank you for the wonderful review and we are very honored that you allowed us to welcome you back. As you may know we are finalizing our renovation projects and with that completed we will only get better. We cannot wait to welcome you and your family back so you can experience the new look of Hotel Pacific,... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Came into Monterrey around 7pm. Found Hotel Pacific on hotels.com. Price was $175/night. When we got in to check in, the "only room" available was $279. When I brought up the hotels.com deal, they "agreed" to honor it. Seemed VERY shady. Hotel "looks" nice, but the bones are old and pretty dirty. Room was clean. Grounds were dirty. Don't go... More 

Was this review helpful? Yes 3
Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear Traveler, Thank you for taking the time to review your recent visit to Hotel Pacific. Glad to hear that everything was up to par with your room and i am sorry to hear that you encountered our mess. With our renovation project coming to an end it is very difficult to keep up with the construction mess but that... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

It was our first time to Monterey Bay, so we used the help of several booking sites to get a feel for the area. Hotel Pacific had excellent reviews, is centrally located next to the Fisherman's Wharf, and only a mile from the infamous aquarium. Although it is not your typical 4-star big city hotel, its rooms are spacious and... More 

Was this review helpful? Yes
Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear Traveler, Thank you for your wonderful 5 star review, I am very thrilled to hear that you enjoyed your accommodations to its fullest. Our staff members work very hard to provide the best customer service experience possible and it's such a complement when they are noticed for it, thank you. Thank you again for you great feedback and we... More 

Dublin, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a family room with two double beds but it was more like an apartment with its own sitting area and a balcony overlooking a lovely, quiet courtyard. Really well equipped kitchen area would allow you to have a very pleasant picnic lunch/dinner in hotel room if you wanted to. Amazing power shower which we felt guilty using because... More 

Was this review helpful? Yes 1
Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear Mark, Your review of your recent visit to Hotel Pacific was wonderful! we love reading about our guest taking full advantage of all the room amenities we offer. Our staff works very hard to provide the best customer experience possible and they enjoy to hear their work being noticed, thank you. You are correct, our renovation project is in... More 

Boston, MA
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had stayed at this hotel 5 years prior and had found it rather better. The hotel is currently undergoing renovation. My husband and I were given a newly renovated room. It was clean and spacious, but felt somewhat run down. It's surface renovation with newly painted walls, but with broken tiles in the shower left that way. For the... More 

Was this review helpful? Yes
Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear guest, Thank you for your great feedback of your recent stay at Hotel Pacific, I am glad to hear that your took advantage of our great location. I want to sincerely apologize about our construction mess you encountered during your stay, that is the last impression that we want our valued guest to leave with from our beautiful property.... More 

Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Overall, very cute, clean and comfortable. **ASK for a room no facing the street! *** The only issue we had was that our room was facing Pacific street, which was extremely busy and extremely noisy. As a light sleeper, I was not a happy camper when I got up in the morning. Our room did not have AC, so it... More 

Was this review helpful? Yes
Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear guest, Thank you for reviewing your recent stay at Hotel Pacific, we appreciate your feedback. I am sorry that you had to sleep through a noisy night, it is rare for Pacific Street to have much traffic but you always have that one night! Nonetheless i hope that the next time you visit the Monterey Bay you give us... More 

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