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Hotel Pacific

300 Pacific Street, Monterey, CA 93940
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876 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
12 reviews 12 reviews
3 hotel reviews
5 of 5 stars Reviewed today NEW

We stayed here for a couple of nights while visiting Monterey. The hotel was really nice, really clean and the staff were friendly and helpful. Our room was huge, almost as big as our flat at home! It is a couple minutes walk from the old Fisherman's Wharf but quite a distance from the Cannery Row area. No sea views... More 

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london
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is ok, booked a king room which is big with a kitchen and sitting area but lacking much in the way of style - particularly the sofa which is straight out of an early 90's waiting room twinned with some chairs that would be more at home in a French chateau - go figure. None the less the... More 

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Lower Lake, California
1 review
2 of 5 stars Reviewed 5 days ago NEW

I booked with the Hotel Pacific because my husband & I were spending our 30th anniversary in Monterey & I have fond memories of the Hotel Pacific. I am sad to say we were not aware they were under construction until we arrived. Fortunately we had a room away from the construction area. Unfortunately, our balacany faced a lattice wall.... More 

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Binghamton, New York
Top Contributor
72 reviews 72 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The property we'd booked (and paid for) earlier in the year via hotels.com was unable to accommodate us when we arrived for our stay, and after two and a half hours in their parking lot on the phone with hotels.com (won't ever use again, despite how hard the woman on the phone worked to help us--we were at their mercy,... More 

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Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear guest, I am terribly sorry to hear about your experience with your booking company and we were fortunate to have had you stay with us during you recent visit to the Monterey Bay. I would like to personally apologize about the renovations, it's tough to do such a major project in such a busy city but unfortunately it something... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The staff at reception were very professional and rang us in our room to make sure we were comfortable. Room was spotless and spacious with a lovely gas fire. Great after travelling all day. A five minute walk to restaurants.

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Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear Denise, Thank you for your great review! I hope you we able to take advantage of our prime location to experience all that Monterey has to offer. Our staff works very hard and they greatly appreciate when that work is noticed, thank you. I hope that the next time you visit Monterey you remember us and allow us to... More 

Darlington, United Kingdom
Top Contributor
84 reviews 84 reviews
32 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for only one night whilst driving down Highway 1. The location is lovely and everything is in walking distance of the hotel. We were forewarned of the building work which had no impact on our stay. I loved our room which I think was a junior suite, it was large with a sitting room area and small... More 

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Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear Judy, Thank you for your wonderful review! As you may have noticed we are finalizing our renovations project and with the completion we will not stop there. We as a whole will be looking to improve every aspect of our hotel and that means our amenities in which breakfast comes to mind. We will be going to the drawing... More 

Kingsburg, California
Senior Contributor
30 reviews 30 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok, this is a great location and I have fond memories of the hotel but unfortunately it's needs some TLC. Our room face the street so it was very noisy plus the construction in lobby and parts of the hotel added to the noise level. Everything seemed dusty and there didn't seem to be any compensation for this inconvenience. The... More 

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Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear Romelia, Thank you for taking the time to review your recent stay and i am terribly sorry that your stay was not up to your standards. Our hotel has been under a heavy renovation project and it has been difficult to keep up with the cleanliness from the constant dust of jack hammering, gutting, etc... So again, i am... More 

Bay Area
Top Contributor
648 reviews 648 reviews
35 hotel reviews
222 helpful votes 222 helpful votes
4 of 5 stars Reviewed 3 weeks ago

4* Pacific Hotel Within walking distance of Monterey pier and downtown Lobby is being renovated Parking underneath the complex Nice rooms with high ceiling and a fireplace Bathrooms have separate bath and shower Mini-frig and microwave Complimentary breakfast, but not much protein. Have cereal (4), yogurt, muffins and bagels, hard-boiled eggs, and fresh fruit.

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Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear Rosquete, I greatly appreciate the time you took from your schedule to review you recent visit to Hotel Pacific. From reading your comment it looks like you paid close attention to details and that is a great trait to have. I do want to assure you that with our renovations coming to a close our next step is to... More 

Washington, DC
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at Hotel Pacific on part of a week long drive up PCH. Convenient location in monterey, walkable to canary row where all of the sort of beach boardwalk area is as well as the aquarium and close to the downtown shop area. Parking is extra but wasn't horrible $18 a night for us. We were very pleased with the... More 

Was this review helpful? Yes 3
Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear Mr. Johnston, I am very pleased to hear you took full advantage of your accommodations and the amenities. I want to thank you for letting us know how your recent visit to Hotel Pacific was, our guest feedback is very valuable to us as it is our way of measuring how good we are doing and what things we... More 

Texas
Top Contributor
56 reviews 56 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a luxury jr suite. It was spectacular. Room was very clean and spacious with nice amenities. Very comfortable mattress and bedding. Just lovely. Staff was very warm and welcoming. Bathroom had separate tub & shower. Even though they are renovating lobby, the noise level was very low. My only minor complaint is that they need better signage for... More 

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Christian C, Front Office Manager at Hotel Pacific, responded to this review

Dear SonjaWitt, Thank you for your lovely comment, I am very pleased you liked the renovations to our rooms. As we continue to better our brand we love to hear how well we are doing on our effort towards that goal. We hope that in the near future we can balance on every aspect of our Hotel and that will... More 

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