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Monterey Marriott

#16 of 53 Hotels in Monterey
Certificate of Excellence
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350 Calle Principal, Monterey, CA 93940
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Monterey Marriott
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761 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have stayed at this hotel about 5 times over the past 10 years. The staff are extremely friendly. The location is good for meetings. The rooms need to be updated. Ask for a room with an actual bay view. A parial bay view means that you saw the bay on your drive into town.

Was this review helpful? Yes 1
Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for being a loyal guest all these years, I really appreciate it. Best regards, ~ Rene B. More 

Pleasant Prairie, Wisconsin
Top Contributor
115 reviews 115 reviews
50 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A terrific location in downtown Monterey, easily within walking distance to museums, landmarks and shopping. The room they gave me seemed to be larger than typical with a super-sized bathroom. The decor needs an update. Nothing too inspiring for breakfast from the lobby restaurant, although the sports bar offers an absolutely terrific clam chowder.

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Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for staying with us, I really appreciate your comments and hope you will stay again. Best regards, ~ Rene B. More 

Reno, Nevada
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

At check-in, we were told our room would not be ready until 4pm (we are Silver members)...no other Marriott has ever given us this line. I did ask for an upgrade,or a room overlooking the harbor.. said none was available. The room we got was a joke. From the elevator, we had to walk past 58 rooms to get to... More 

Was this review helpful? Yes 1
Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for your comments, I have sent you a private message. Best regards, ~ Rene B. More 

kansas city
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We are Marriott Gold members staying here right now. It was 120,000 points to stay at this property and we used an additional 15,000 points for an upgrade. When making our reservation, I called the property directly and talked to David. He promised a bay view with balcony, hot breakfast buffet and free Wi-Fi. Our room is lovely and has... More 

Was this review helpful? Yes 3
Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for your note, I have sent you a private message. Best regards, ~ Rene B. More 

Wellington, Florida
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location but the hotel itself was a little disappointing given the Marriott name. The bed was not comfortable. The restaurant was pretty pricey given what it was. Again, if the hotel was up to Marriott snuff - and I've stayed at some nice Marriotts - the restaurant prices would have been fine. Staff was nice. Views of the Bay... More 

Was this review helpful? Yes 1
Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for your comments. I am sorry to hear that you were disappointed with your stay. Best regards, ~ Rene B. More 

Viera, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a Platinum Premier member at Marriott, and the Monterey Marriott does not disappoint. The front desk staff are outstanding, particularly Jamie who checked us in. She went out of her way to make us feel valued and welcome. She offered suggestions for sites and restaurants and did it all with a huge smile on her face. Outstanding job!... More 

Was this review helpful? Yes 1
Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for being a loyal guest, I will be sure to pass along your comments to the team. Best regards, ~ Rene B. More 

Marrero, Louisiana
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located at 350 Calle Principal and is downtown next to the convention center. The lobby is spacious and the staff is friendly and helpful for directions. The room we had was a bay view room on the 8th floor that was outstanding with a sitting room, dining room and patio on the upstairs portion of the room.... More 

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Rene B, General Manager at Monterey Marriott, responded to this review

I'm delighted that you had a great stay. Thank you for sharing your comments. Best regards, ~ Rene B. More 

Ridgecrest, California
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

First time in Monterey. Hotel is easy to locate, valet parking is worth while and staff were eager to assist and great to work with. Hotel is a great place to attend a conferance great food and great view. Only issue experienced was that it wae difficult to adjust the cooling with the hvac system for room.

Was this review helpful? Yes 1
Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for staying with us, I am glad that you enjoyed it. Best regards, ~ Steven H. More 

Edmonton, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed a week. Rooms were not cleaned by 3:30 pm on weekend, so I put out a do not disturb. They were still trying to clean rooms at 5:30 pm. Another day the bed was made, but towels left in a pile and no shampoo. After a busy day I just wanted to rest without the interruption of late cleaning... More 

Was this review helpful? Yes 2
Rene B, General Manager at Monterey Marriott, responded to this review

I'm sorry to hear that you didn't have an ideal stay. I am sharing your comments with the team so that we can improve. Thank you, ~ Rene B. More 

Philadelphia, Pennsylvania
Top Contributor
97 reviews 97 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Centrally located hotel. Nothing fancy but nice and clean and good service. They do need to update their rooms. It has a very nice outdoor pool and fitness center. Close to the water, great views and walking distance to the aquarium.

Was this review helpful? Yes
Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for your review, I appreciate hearing from our guests. Best regards, ~ Steven H. More 

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