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Monterey Marriott

#16 of 54 Hotels in Monterey
Certificate of Excellence
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350 Calle Principal, Monterey, CA 93940
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Monterey Marriott
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Monterey Marriott
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777 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sayreville, New Jersey
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have stayed at many Marriott properties. We have elite status with Marriott and have earned many points. This property was disappointing. The staff were very nice but not at all knowledgeable regarding events taking place in Monterey during our stay, where we could get a late night pizza, etc. There were two dirty q-tips on the rug in the... More 

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Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for your comments, they will be used to help us improve. I am sorry that we disappointed you but, again, very glad you shared with us. Best regards, ~ Rene B. More 

South San Francisco, California
Top Contributor
101 reviews 101 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Like some, I've experience the best and worst of this hotel. I stayed twice as well, the first time, in an Elite room, 873. GREAT room!!! View of the bay and the pool were a nice addition to the location of the hotel, which others have commented on, read their reviews for further details. To speak to the comfort level... More 

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Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for being a loyal guest. I really appreciate your review. Best regards, ~ Rene B. More 

Provo, Utah
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I would give this a 3.5 if I could. Marriott categorizes this as a Cat. 8 hotel, but it feels more like a 6. Service is fine, but not the above-and-beyond that I've experienced at several other Marriotts in this category. No Concierge Lounge, which is a disappointment. Breakfast buffet ($$ - not free) is good and similar to what... More 

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Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for staying with us and for your review. I really appreciate hearing from our guests. Best regards, ~ Rene B. More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location within walking distance to the pier . The staff is very welcoming and service minded. Especially the guest rooms overlooking the harbor/ocean are terrific. Nice and convenient health club with outdoor pool.

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Rene B, General Manager at Monterey Marriott, responded to this review

Thank you so much, I am glad you felt welcomed - that's our intent! I hope you will stay with us again. Best regards, ~ Rene B. More 

Sacramento, California
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My husband and I have stayed at this hotel twice. The first time was an anniversary getaway for just the 2 of us. The second time was to celebrate my son's birthday by going to the aquarium (my mom, dad, and sister also stayed at this hotel during that trip). I'm going to list the pros and the 1 major... More 

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Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for being a loyal guest. I'm surprised to hear that you found our legendary Marriott comfort lacking. I'm sorry to hear that you and your family did not sleep well. It's not something we usually hear. I'm glad you enjoyed the rest of your stay with us. Best regards, ~ Rene B. More 

Vancouver, Washington
Top Contributor
62 reviews 62 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We were there for the Monterey Jazz festival, and it was great to walk over the "sky bridge" to the convention center. And our grandson was at his best. His combo took first in there category, And he also got a place.

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Rene B, General Manager at Monterey Marriott, responded to this review

Congratulations to your grandson! I'm glad to hear that you had a great time. Thank you for staying with us. Best regards, ~Rene B. More 

McKinleyville, California
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Monterey Marriott for a conference and was pleasantly surprised by its cleanliness, and close proximity to the wharf, shops and wonderful restaurants - and just walking distance from the famous Cannery Row and Monterey Aquarium. Its conference rooms in the hotel itself, and just over the bridge at its adjacent conference center, were extremely nice -... More 

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Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for staying with us, I appreciate your review. I'm glad you got to experience the fantastic views we are spoiled with. Best regards, ~ Rene B. More 

American Fork, Utah
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We had planned a Spring Break trip to Northern California with a 1 night stay in the Santa Cruz area. When our plan changed and the Fairfield Marriott in Capitola couldn't accommodate us for 2 nights, we found a great deal at the Marriott in Monterey and switch hotels. So glad we did. The price was right and the location... More 

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Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for staying with us and for your review. I am glad to hear that you enjoyed your Spring Break with us. Best Regards, ~ Steven H. More 

Bountiful, Utah
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Brought my daughter to California for a championship swim meet and had a couple of days open. So, we spent them in Monterey. The staff was amazing, especially the concierge agent. She surprised us with cookies, milk and a card for my daughter celebrating her swimming achievement. Thank you, @MarriottHotels! ‪#‎aboveandbeyond‬ ‪#‎greatcustomerservice‬ ‪#‎happygirl‬ ‪#‎happycustomer‬

Was this review helpful? Yes
Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for the great review, I'm so glad you enjoyed your stay so much. Best regards, ~ Rene B. More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Typical older Marriott hotel. We had a great corner room that was very spacious with a view of the bay. The hotel is in the middle of town. There are several restaurants within walking distance. No concierge lounge.

Was this review helpful? Yes
Rene B, General Manager at Monterey Marriott, responded to this review

Thank you for choosing to stay with us. Best regards, ~ Steven H. More 

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