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Hilton Garden Inn Monterey

3.0 of 5 1000 Aguajito Road, Monterey, CA 93940
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Certificate of Excellence 2014
Hilton Garden Inn Monterey
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Hilton Garden Inn Monterey
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729 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sacramento, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This non congested location is perfect for a quiet weekend away from home. But beware...parking charges are not listed on the website or included in your total for the expected stay. Overall we will definitely go back.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
San Jose, California, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel has a very good location for exploring Monterey and the coast, The breakfast was ample and fresh and the wait staff very polite. The rooms were a good size and clean. Every staff member was helpful. Would definitely stay again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

In our business and maybe all business you can measure your success by the repeat business and customer loyalty. Your opinion matters as that is our gauge on how well we are connecting with our guests and listening to their suggestions on sites such as Trip Advisor. Thank you for posting your review and we look forward to your return... More 

London, UK
Contributor
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Certainly delivered on what we'd wanted from staying there - once we'd mastered the access to our room from the car park. Lovely room and excellent fitness centre, pool and other facilities. Food was excellently prepared, cooked and delivered both at dinner and breakfast. Access just off the highway was what we needed on our drive north to San Francisco... More 

Was this review helpful? Yes 2
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for trying our Hotel for your visit this time to Carmel/Monterey. We have worked very hard at establishing a service oriented culture that allows our guest's the most comfortable stay at a great value ratio. We are very pleased that you enjoyed it and we hope you choose us again rather than your previous Hotel for your next... More 

West Hartford, Connecticut
Top Contributor
60 reviews 60 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy on-off access to this hotel. Really convenient to visits to Carmel by the Sea and the Pebble beach golf area. Hotel staff were very nice and although the rooms have no real view to speak of the surrounding areas more than make up for that.

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

We are thrilled that you got to adventure the local area and see our beautiful coastline and culture. A Monterey stay is most enjoyed when visiting these areas and really spending time in these unique towns. The perfect weather doesn't hurt either. Thank you for the 5 Star Review. More 

Merced, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is in a quiet area. Short cab to downtown. I have stayed here several times. I enjoy the large balconies on the third floor. The rooms are clean. Nice pool area and gym. The staff is friendly. The only negative is there have been some cutbacks on the breakfast. The omelet cook is great though!

Was this review helpful? Yes 1
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

We appreciate your loyalty to Hilton and more particularly Hilton Garden Inn Monterey. We love to see familiar faces return again and again as it signifies that we are servicing our guests properly and providing an exceptional experience. The changes you mention regarding breakfast were to enhance the breakfast experience for our grab and go travelers. We still offer all... More 

San Jose, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

We were told we could not get early check in due to the hotel being full but the hotel seemed almost empty. The parking lot was near empty at night. Staff was nice enough but rooms were very noisy from room above and hallway until early the next morning. Rooms in a hotel of this class should be quieter. Expected... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for staying with us for your last stay. We always want to provide a great value for our guests stays which is why we offer great amenities such as free wifi, expansive fitness center, fantastic pool and courtyard with fire pit and a business center open 24/7. We also have a balcony on every room with views of... More 

Ripon, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We cannot complain about our stay what so ever. We had a very nice king Jr. suite, it was quiet. It is easy access to freeways. It was during the New Year holiday. Very very comfortable! The restaurant had an excellent breakfast buffet too! Very yummie!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Happy New Years and thank you for staying with us! We greatly appreciate the 5 Star feedback and we look forward to seeing you again your next visit. More 

Los Angeles, California
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The accommodations were good. The hotel lobby was nice and cozy. The hotel staff was nice and were very happy to help. My only problem was that it was a bit noisy. I don't if it was that we were near the doors that connect to the stairs but we could hear everything but otherwise it was a great stay.... More 

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

We greatly appreciate your review and for choosing our Hotel for your stay. We always strive to provide a comfortable experience with excellent service. I apologize that some of your neighboring guests were a bit loud, that sometimes happens when guests come to our area to let loose for their short vacation. We always want to ensure that your stay... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Hotel accommodations were OK but the layout was very inconvenient. Layout is in shape of a U, with the office at one corner. If you are at the opposite end you either have a very, very long walk or need to go outside to get to the office. In addition the restaurant is not attached to the hotel rooms. Most... More 

Was this review helpful? Yes 1
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

We thank you for your feedback and for choosing our Hotel for your Monterey stay. You a very correct in your statement that we are not the typical Hilton Garden Inn. In fact we were a full service Hilton Hotel for several years before re-branding to an HGI. We feel that we offer a very unique experience for our loyal... More 

Lodi
Top Contributor
70 reviews 70 reviews
21 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at this property with a large group for a tournament. I had called and asked if we could check in early as we had to leave in the afternoon for a game but when we arrived were told we could not check in early. After waiting for our room we were given a handicapped room (we did not... More 

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for your review and for choosing our Hotel for your group tournament. It appears that you checked in during a very busy weekend in Monterey due to the amount of traffic it appears that you encountered. Although our Hotel is not directly on Cannery Row we always try and provide a comfortable home base for our vacationers. We... More 

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Additional Information about Hilton Garden Inn Monterey

Address: 1000 Aguajito Road, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Monterey 3*
Number of rooms: 204
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Also Known As:
Hilton Garden Inn Monterey Hotel Monterey
Monterey Hilton Garden Inn
Hilton Monterey
Hotel Style:
#8 Business Hotel in Monterey
#11 Family Hotel in Monterey
#14 Romantic Hotel in Monterey

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