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All 53 Monterey hotels

Hilton Garden Inn Monterey

3.0 of 5 Hotel   |   1000 Aguajito Road, Monterey, CA 93940
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Ranked #13 of 53 Hotels in Monterey
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
ThaShark Boston, Massachusetts
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649 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Top Contributor
54 reviews 54 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My friend and I stayed here one night while we traveled the coast to Big Sur. I booked the room using a free certificate for a one night weekend stay I earned as a Hilton Honors member. Upon arrival, the staff was very pleasant and helpful. We were given a third floor room overlooking the pool. The room was good... More

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We were really pleased with the Hilton Garden Monterey. Professional friendly staff, clean rooms and a very good, reasonably priced offering for breakfast. We requested and paid extra for a pool view room which we did get, however you had to be standing up to see the pool! There are three levels to the hotel and they allocated us the... More

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for the great detailed feedback about your stay. We apologize that we did not meet your poolview expectation and that you were dissapointed by the parking fee. Parking fees are very customary in the Full Service Hotels in town, in fact the downtown and cannery row Hotels charge even more. We will consider the name of our top... More

San Francisco, California
Contributor
19 reviews 19 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed one night at this property in September 2014. We were upgraded to a two-room suite as a HH Diamond member. We decided after the fact that a standard room would have been nicer. The suite we were given was at the far end of the property, smelled quite musty and had a barren look about it. In fact,... More

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for posting your review and we apologize that our attempt to upgrade you into our larger room was not successful. As one of our loyal Diamond members we always try to provide upgrades when available. Next time you are here we will ensure to either put you in our upgraded standard poolside room or possibly a different suite... More

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location with easy access to the Monterey/Carmel area. Very accommodating staff. very easy access to Mazda Raceway Laguna Seca. Easy access to the major highways nearby. Great breakfast at the hotel restaurant.

Review collected in partnership with Hilton Garden Inn

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for the great review and for telling our other readers about the easy access to local attractions. We are located conveniently centric to all of these attractions and the ones you listed truly are my favorites. We are so pleased you enjoyed your stay, we welcome you back. More

Hereford, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

perfect well situated lovely pool friendly staff room was very good only stayed one night but would stay here again if in the area, had every thing you could want in your room nice comfy big beds hot drink maker fridge etc

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for posting your 5 star review and for providing some great feedback about our service and your stay. We always strive for this accomplishment as a team. Thank you again and we look forward to your return from the UK. More

elk grove, United States
1 review
4 of 5 stars Reviewed 1 week ago

the next time im in town I will only stay at the Hilton Garden Inn. the beds were very comfortable. the room was clean and smelled clean. We really loved our stay while we were there to get married. Now hopefuly every year we can come back to stay on our special day.

Review collected in partnership with Hilton Garden Inn

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

As I read your review it seems with great service and comfortable accomodations that we have become your preferred Hotel in Monterey. We are so greatful for achieving this and we hope to only duplicate this experience in the future. More

Tulare, California
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a business/leasure trip. Hotel rooms are very clean and well appointed with a fridge and a microwave. Beds are very comfortable and third floor rooms offer an oversized balcony. Close to everything and offers shuttle to and from airport. Outdoor space is great with an oversized pool, hot tub, cabanas, and fire pit. Very relaxing after a long... More

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for the outstanding review and for mentioning two service success stories regarding Anthony and Jim. We always love to read great stories about our employees, we will ensure they get recognize for their efforts. Also, we great appreciate the fine detail that you provided about your stay and our Hotel. See you again in the near future. More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a very nice hotel the rooms are very large much larger than normal hotel rooms they do charge $10 for parking which is disclosed on their website. BUT they charged me $4.95 for the "FREE" wifi and the wifi went on and off several times and required re-authorization each time, speeds were slow.

Was this review helpful? Yes 1
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for posting your comments and mentioning the wifi charge. Recently Hilton Garden Inn began a pay for "premium" option for faster internet. We still offer our complimentary internet for the basic service and we always will. In addition we now offer an enahanced version of our Internet offering and it is much faster. Please let us know if... More

Minneapolis
Top Contributor
74 reviews 74 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with my friend and her 16 yo daughter for 2 nights. We had a room with 2 queens with a view of the pool. I didn't spend anytime in the pool, but my friend and her daughter enjoyed it. I found the room to be a typical size. It was nice and clean. I found this bed... More

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you very much for the outstanding feedback to our other readers. You explained in great detail some of the great things of our Hotel. Thank you for mentioning the great location as well. We hope to see you return soon. More

Los Gatos
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

It was the middle of the night and we had driven our horse, who was in grave condition, to be hospitalized at a equine facility nearby. My daughter and I had nothing ,but the clothes on our back..we were greeted by Lawrence at the front desk. He could not have been more kind or helpful. He was exactly what we... More

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you so much for writing such kind words regarding our Night FD Agent Lawrence. We love to read fanstastic service stories and I will ensure to recognize Lawrence for taking care of you and your family in your time of need. Thank you again for staying with us and we hope to see you return on better terms in... More

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Additional Information about Hilton Garden Inn Monterey

Address: 1000 Aguajito Road, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Monterey 3*
Number of rooms: 204
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Also Known As:
Hilton Garden Inn Monterey Hotel Monterey
Monterey Hilton Garden Inn
Hilton Monterey

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