Stayed one night on stopover from San Francisco. We had previously booked a two Queen bed room and were delighted to find at check-in that we had been upgraded to a large two Queen bedded suite with balcony overlooking the pool. Location was perfect for stopover, just off main route through Monterey and much better value than town centre based... more

This hotel was in the absolute best location for Monterey, as it was located in a central area just within blocks of everything you'd need and extremely easy to get to from the freeway. The rooms were finely decorated and the main lobby was inviting and modern. However, we were very disappointed with the cleanliness of our room. One hand... more

Being a Hhonors member and frequenting Hilton hotels often I was expecting less from a Hilton Garden Inn than from a regular Hilton. I was very pleased with this hotel. The reception area is lovely and the staff were professional and kind. Our room was located on the first floor, our patio/balcony faced the back drive. This was a plus... more

We wanted a slightly high end hotel to cap our 4 day trip to the central coast so after reading the reviews we chose Hilton Garden Inn. We really liked the rooms and all the amenities, we even got a discounted rate because of our AAA card. Our son enjoyed the pool a lot. I just noticed that the tiles... more

The hotel is not up to its standard. When I had e-mailed a party directly at the hotel asking them about their Pavillon Pantry. I wanted to know if the items were "free" in a reply, I was told that the Pavillon Pantry was for the guests at no charge. When arriving to the hotel, we checked out the pantry,... more

It was a relief to finally find an affordable, comfortable hotel in the Monterey area. It's usually a choice between $250+ a night hotels/resorts and less expensive, older accommodations in Pacific Grove or overcrowded Carmel. The Hilton Garden Inn offered us the 3 things we look for when travelling: it was clean, comfortable and safe. It was also quiet (a... more

When we arrived at 3pm for check in we were informed our room wasn't ready and the guy at the front desk didn't know when they'd be ready. They said they'd call our cell phone when it was. We decided to wander around the nearby Del Monte outdoor shopping mall. They never called. When we called to see what was... more

We booked two rooms for a two night stay while traveling from San Francisco to Carmel back to San Jose. We stayed in four different Hilton chain hotels on our vacation. We stayed at an Embassy Suite, Homewood Suite, Hilton hotel and finally the Hilton Garden Inn. Our stay at the Hilton Garden Inn was the most pleasant, relaxing and... more

My wife and I stayed at the Monterey Hilton Garden for three nights. We were on the third floor which had a very spacious room and wonderful private balcony overlooking the pool. The room was very clean and modern with everything in good working condition. The location of this motel is perfect...close to Fishermans Wharf and Carmel. more