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Hilton Garden Inn Monterey

3.0 of 5 1000 Aguajito Road, Monterey, CA 93940
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Certificate of Excellence 2014
Hilton Garden Inn Monterey
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Hilton Garden Inn Monterey
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711 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sacramento, California
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my fourth stay at the HGI, Monterey. This hotel is in the perfect location, out of the downtown hubbub, yet close enough to get downtown in 5 minutes. Hotel staff are friendly, helpful; our rooms over the pool were quite nice and quiet. The underground parking was great, as it was raining when we arrived from several of... More 

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

We are so pleased you thoroughly enjoyed your stay at our Hilton Garden Inn Monterey. We take great pride in providing a comfortable stay and delivering excellent service throughout. We hope you return to Monterey again in the near future. More 

Pioneer, California
Top Contributor
68 reviews 68 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

This place was built on the cheap. Get a top floor room. I had a clomper above me and between 3am and 5am they ran across the room 50 times. Why? The room isn't that big. I could hear evey step and the wood creeking above my head with evey step. Why is it that Hilton properties are built so... More 

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

We appreciate your feedback and your suggestions about coffee and room noise. We always want to improve our operation and our guest feedback is how we can accomplish this. We appreciate you choosing our Hilton Hotel for your stay. As an operations team we will discuss your suggestions to see if we can implement any remedies. Have a wonderful Holiday. More 

Berkeley, California
Top Contributor
107 reviews 107 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Convenient location just away from highway with easy access by car for Monterey, nearby shopping center and then Carmel and Pebble Beach. The hotel is built around the pool and spa with parking underneath and around the hotel. There is a parking fee of $10 per vehicle. A bit of a challenge to find with several turns required from highway... More 

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for your great 4 Star Review. Thank you for also pointing out our proximity to area attractions such as Pebble Beach, Carmel and the Beaches and Cannery Row. We definitely hear from our guests how conveniently located we are to accessing these nearby areas which makes our Hotel a great home base. Thank you again for your feedback... More 

San Jose, California
Top Contributor
69 reviews 69 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights with my husband for some touring in the area. There is nothing really special about this hotel but it will serve your basic needs. The service is friendly and helpful, the room was spacious, quiet, clean and comfortable with most of the usual amenities (coffee maker, mini fridge, TV). We had a balcony and... More 

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

We appreciate your feedback and comments regarding your stay. We always want to improve and provide more than a basic stay. We strive for an excellent stay and nothing less. We apologize if we fell short of that expectation and we will take your feedback seriously and ensure excellence for future stays. More 

Jerusalem, Israel
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

best deal . great price and great hotel. we took the room with 2 beds. it was large, clean and had comfortable beds. the breakfast in the restaurant hotel is very rich. there is a nice swimming pool and jaquzi outside. recommended. we ordered one night and decided to stay for another night in this hotel. close to everything.

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

We loved reading your review about the excellent experiences. I am so pleased you decided to stay an extra night as there are so many great things to see in Monterey. We thank you for passing along your review to our readers and we hope you return soon. More 

Canberra, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in November 2014 with a family of 5. We turned up a few hours early for check in and they were able to accommodate us. There was plenty of parking available underneath the building, some spaces were a little tight for SUVs but the majority were fine. Rooms were modern, clean and nicely appointed with a nice size TV,... More 

Was this review helpful? Yes 1
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you very much for posting such a great review and for rating us 5 Stars. It sounds like you really enjoyed the services of the Hotel and your entire trip while here. I apologize for the smoking on the balconies, we love our balconies here at the Hotel and unfortunately even though we are 100% non-smoking Hotel we sometimes... More 

San Dimas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Super clean room, nice amenities and furnishings. Beds are very comfortable and purchased breakfast buffet both days of stay. It was outstanding. Location is convenient to freeway and Monterey sights. I absolutely recommend.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Another great recommendation, we thank you for passing your experiences along to future travelers and for choosing us for your Monterey visit. We promise to provide the same experience on your next trip. More 

Silver Spring, Maryland
Top Contributor
55 reviews 55 reviews
49 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hilton Garden Inn is located conveniently off off Route 1. I spent two nights there while using Monterey as a central point for a road trip between San Jose and big Sur. It is close to the downtown area and tourist waterfront. The hotel's layout is somewhat like a resort with separate wings for most of the guest rooms... More 

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for posting your great review and especially for recommending our Hotel after you experienced an excellent stay! We love to read service excellence stories and especially for first timers that they would recommend our Hotel. We greatly appreciate your business and we look forward to your return in the near future. More 

Tacoma, Washington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

We had initially booked with a different hotel, which turned out to be a terrible experience start to finish. After one night we cancelled the rest of our stay and moved to the HGI. We had just stayed in another HGI for the first time, in Phoenix, AZ and were quite impressed with the value for money so decided to... More 

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for your very descriptive and positive review. We always aim to provide an exceptional experience from check-in to check-out and it appears we achieved that goal. We greatly appreciate your attention to detail and explaining each part of your stay, it paints a wonderful picture for our future travelers. Thank you again and we look forward to your... More 

Las Vegas, Nevada
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was wonderful and the decor was beautiful. I appreciated the very caring people at this hotel and I highly recommend it. They take great pride and care with the cleanliness of the hotel and Daniel went out of his way to do an exceptional job. We would love to ocme back again soon.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

We appreciate your great comments regarding the Staff service level and in particular our Front Desk Agent Daniel Blanco. Daniel and many other associates in our Hotel take great pride in delivering personal and attentive service to make your stay excellent. Thank you again and we can't wait to take care of you again in the future. More 

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Additional Information about Hilton Garden Inn Monterey

Address: 1000 Aguajito Road, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Monterey 3*
Number of rooms: 204
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Also Known As:
Hilton Garden Inn Monterey Hotel Monterey
Monterey Hilton Garden Inn
Hilton Monterey
Hotel Style:
#8 Business Hotel in Monterey
#11 Family Hotel in Monterey
#14 Romantic Hotel in Monterey

131 photos of this hotel

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