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All 53 Monterey hotels

Hilton Garden Inn Monterey

3.0 of 5 Hotel   |   1000 Aguajito Road, Monterey, CA 93940
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Ranked #14 of 53 hotels in Monterey
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Vivian L San Francisco, United States
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521 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
San Francisco, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a great time staying at the hilton. They let us store our bikes since we couldn't check in early. This allowed us to get our athletes packet and to hang around town opposed to worrying about our bikes being stolen. Very courteous staff and very eager to help.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for posting your 5 Star Rating review about your stay during Sea Otter Classic Bike Race weekend. We were so thrilled to host your group and we had a wonderful weekend. I am very pleased to read that our staff was accomodating and attentive to your needs. We hope to see you again next year. More

Orange, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was clean and conveniently located. Though you had to pay to park, parking was convenient. The hotel staff were friendly and very helpful. The fitness center was very nice. The only negative was that the phone in the room was not working and was not fixed despite notification to hotel desk staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for the great review and the feedback specifically about our fitness center and phones. We are always striving for 5 stars so hopefully we are able to have a perfect stay on your next visit. Valuable feedback from our guests is the most important way to improve! More

Altamonte Springs, FL, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Really like this hotel. I stay here often. As a female traveling on business alone I like it because it has everything you need without having to leave the premises if you don't feel like it. Has a nice fitness room - bigger than most chain hotels. The bar area is very comfortable to eat in by yourself. The restaurant... More

Review collected in partnership with Hilton Garden Inn

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for the great comments and for your feedback. We always strive for 5 Stars so we will look for ways on your next stay to improve from 4 to 5 Star Rating. We look forward to seeing your return soon. More

Kelowna, Canada
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn Monterey had its good and its bad points in our recent stay. When we checked in, as a Hilton Hhonors Silver member, they gave us a room that was 'well located' according to check in staff. It was in fact on the first floor, next to a noisy entrance door, with a balcony facing the freeway.... More

Was this review helpful? Yes 1
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for your great detail about your recent stay. We appreciate the goods and the bads so that we may improve. In Monterey we always have to consider the price to value ratio as our Hotel rates tend to be higher than much of the country due to the demand in the market. We have so many travelers coming... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

The location is good, but I'm familiar with the area. In comparison to other Hilton properties that I've stayed with, I would rate this hotel a 4 out of 10. The hotel room I received was directly over the lobby and faced the drop off/ pickup of the hotel, so there was constant noise from people arriving and departing the... More

Review collected in partnership with Hilton Garden Inn

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for returning to Monterey and choosing our Hotel for your recent stay. I am sorry that you felt our Hilton did not rate up to your previous Hilton Stays. As I read it appears you were unhappy with the location of your room however we always strive for better than the average and one of the best Hilton... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a couple nights while we traveled up the coast on our honeymoon. Initially when we got here we went to our King room and it was located on the first floor by the pool and a lounge area. Literally right outside our window. I wasn't comfortable with that as the gym and vending machines and most... More

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for your comments about your most recent stay. I am very pleased to read that although some of our other "noiser" guests were not helpful, our FD staff agent seemed to very accomodating. We understand in our industry that occassionally we will have issues with connecting guests and our mission is to be able to accomodate and/or service... More

Delta, Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We found the layout of this room to be quite awkward. You walk in and there is your toilet staring you in the face. The bathroom is cramped. You can NOT open or close the door if someone is sitting on the toilet without hitting their knees. This could be dangerous if someone has a medical problem. They managed to... More

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Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for your recent review and we appreciate your comments and feedback about ways we can improve as an operation. Our building was built in the 1970's and although we deal with some of the architectural designs. We recently went through a full renovation featuring all new decor and soft goods in the rooms and the Hotel. We hope... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

While this hotel is decent a recent stay had us scratching our heads. Due to its location one pretty much has to drive to this hotel. But upon checkout we found they had charged us an extra $10 for overnight parking - this in a parking lot that completely surrounded the hotel, was open-air, and never full. I feel it's... More

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you for posting your feedback regarding your recent stay. We apologize that you were unaware of our customary parking fee of $10 for self parking. We always strive to offer a great price to value ration especially considering the other large Hotel options in town also charge for parking, in many cases more. We strive for a fantastic service,... More

Rancho Cordova, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel. The layout is a bit unusual and can require a lot of walking to get to your room if you do not use the underground garage. The hotel is comfortable and quiet and meets the quality you expect from a Hilton property. The hotel is not walking distance to the waterfront and other scenic stops offered in the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

I would like to thank you for your wonderful 5 star rating on Trip Advisor. We appreciate your comments and of course for staying with us. I understand your notes about proximity to the beach, we are about 4-5 blocks walking and for some that could be just too long, for those avid bikers and joggers it is sometimes just... More

Gilbert, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a great time. We arrived late and were very tired. But the room and the staff made our long day go away. The room was clean and refreshing. The bed was very comfortable. We enjoyed our food in the dining room and the drinks were very well prepared. Overall the stay was one of the best on our... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this review

Thank you very much for the wonderful 5 Star review. We always love hearing that we made a positive impact on your vacation and that we were a highlight during your stay. We try very hard at creating great memories. We hope to see you return soon. More

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Additional Information about Hilton Garden Inn Monterey

Also Known As:
Hilton Garden Inn Monterey Hotel Monterey
Hilton Garden Inn Monterey Hotel
Monterey Hilton Garden Inn
Hilton Monterey
Monterey Hilton
Address: 1000 Aguajito Road, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Monterey
#12 Family Hotel in Monterey
#17 Romantic Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Monterey 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Monterey just completed a full property renovation April, 2013 and sits nestled among majestic Monterey Pines and mature Live Oaks in a dramatic and colorful garden setting. We are conveniently located near California's scenic Highway 1, ½ a mile from the beautiful beaches of Monterey Bay, and less than three miles from Monterey Peninsula Airport. Our tastefully appointed hotel guestrooms and suites offer: Individually controlled heating and air conditioning, Private outdoor balcony, In-room refrigerator, microwave and coffee maker, complimentary wired and wireless high-speed Internet access and 42 inch flat screen hi-def TV's. ... more   less 
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