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Hilton Garden Inn Monterey

#11 of 55 Hotels in Monterey
Certificate of Excellence
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1000 Aguajito Road, Monterey, CA 93940
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1 room 1 adult
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Hilton Garden Inn Monterey
Hilton Garden Inn Monterey
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1,002 Reviews from our TripAdvisor Community

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Los Angeles, United States
5 of 5 stars Reviewed yesterday NEW

This was a wonderful experience on my business trip in a hotel room and would highly recommend this hotel to anyone that is traveling for business or pleasure in the monterey area. The staff and accomodations as well as the parking facility were all helpful to me.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ira K
Tampa, Florida
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

There are no outlets on or near the nightstand, and only one outlet by the desk, but it's on a lamp base so I can't plug power bricks in. The security latch on my door was broken, so my feeling of security was diminished. Three little lamps provide all the lighting for my huge room so it was always fairly... More 

Helpful?
Thank Joe G
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you so much for taking the time to share your thoughts on this review. We truly apologize for not meeting your expectations and not providing the excellent experience we always strive for. We have made certain to correct to the door latch on room 208, and will adjust the power of our lighting as well. Again, thank you for... More 

Sandusky, Ohio
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Two night stay to enjoy Monterey area. Everything has exceeded our expectations from check in, wonderful cooked to order breakfast, great room, good lighting and high speed internet. Would love to come back some day but too many other places to explore!

Helpful?
Thank mob3172012
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Ahhh,,,, the classic problem of just too many great places to enjoy! Well we are just thrilled that you took the time to leave such an excellent response and share with us your enjoyed stay here at the property! We very happy to provide a stay unlike any other. Enjoy your future travels, and if you're ever visiting us here... More 

susanmix
Level Contributor
133 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We are Hilton Diamond members. We stay in Hilton properties all over the world. We will be back to this one! Pros: Great location right off the highway Amazingly perfect beds and pillows with soft, smooth sheets Great outdoor fire pit by the pool and Jacuzzi Fantastic restaurant with great buffet breakfast, fish dinners and superb service by Alex. He... More 

Helpful?
Thank susanmix
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you for the kind words and excellent review! A priority for us as an organization is to provide a one-of-a-kind feel that allows our guests the best accommodations, at a great price, for top overall value. We love hearing that the beds assisted in that perfect night's sleep, and that our team member Alex was able to go above... More 

Milngavie, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night while travelling down from San Francisco to LA. Was short walk along roadside to waterfront but otherwise fine. Quite a walk, but worthwhile, to get to the aquarium. Had to ask for room change as we were in room beside very noisy drinks machine. Request dealt with promptly. Just wonder why they don't either not... More 

Helpful?
Thank Anne T
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you so much for taking the time to share your review and provide detail on what we did to assist with your concern. It's a huge deal for us to make every single guest experience as wonderful as possible, and it's excellent to here we did so a prompt manner! We hope to serve you again in the near... More 

San Ramon, California
Level Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 1-night during a weekend. The hotel is definitely off the beaten path from all the tourist traps in Cannery Row and the Wharf, so staying here was a nice reprieve after spending the day out there. The hotel is really spread out but once you check in, the front desk agent will guide you to the best... More 

Helpful?
Thank norcalnick
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you so much for your response and excellent feedback. It means a great deal when we can receive information that helps us better our guests stay's for the future. Your detail is well very much appreciated and we look forward to serving you again in the near future! More 

San Francisco, United States
1 review
5 of 5 stars Reviewed 1 week ago

I love Monterey/Carmel area and always stay at this hotel. There are many hotels in the area but this one delivers on consistent quality and expectations . Although t he hotel itself is fairly old, as the hallways and corridors might seem, once your inside your room, it feels like any other hilton. Front desk staff is always nice and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Neal H
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you so much for the excellent comments and review! It means so much. A huge priority for our staff to our guests is consistency. Consistency in service, consistency in quality, and consistency in overall value. It means so much to us as a team, that you regularly select us and allow us the opportunity to be a part of... More 

Monterey, United States
1 review
4 of 5 stars Reviewed 1 week ago

We're regulars in Monterey - aquarium members - and I used to live there, so it's a no brainer to get around for us. For people new to the area or just visiting, this hotel is located in a great spot. Distant enough from areas of noise and high traffic that you'll get a good retreat if you need. And... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Aaron S
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Thank you so much for the kind comments and excellent review! We're very proud of our accessibility to so many of the great attractions in the area, including the Monterey Bay Aquarium, Cannery Row, and a handful minutes to the beach. We look forward to seeing you again very soon!! More 

Honolulu, Hawaii
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a conference at MIIS. Was somewhat skeptical about my stay after looking at some of the reviews regarding noise. Kudos to the reviewer who mentioned staying in room 321, I was able to get it on the Hilton app and it was a great room; funky layout but large suite, overlooking the pool, top floor and on the far... More 

Helpful?
Thank extravelagent
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

What an excellent response! Thank you for taking the time you did and providing as much detail for our future guests. We take pride in making sure each stay is unique and special for the guest from our cooked-to-order breakfasts, our premium Wi-Fi services, and most importantly service that is unlike anywhere else! Thank you again for the response and... More 

Sao Paulo, SP
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent just one night but it was a great experience! Crew just really polite and available on support us. Great breakfast service. Room was just amazing where we had great sleep - no even a single noise!

Helpful?
Thank DavidAraujo1982
Chase R, Director of Sales at Hilton Garden Inn Monterey, responded to this review

Mr. David Araujo, Wow!! Thank you so much for the excellent comments! It is our number one focus to provide an excellent experience for our gusts that surpasses their own expectations, and I am proud we delivered! We look forward to accommodating you and yours again very soon. Thank you once again and stay well sir! More 

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