The hotel is located at a very busy part of downtown Monterey. It is close to the pier and restaurants, but it is not a good location if you want to relax. The customer service is poor. Options are expensive. There is also a 48-hour cancellation policy.They don't refund anything if you decide to cancel within 48 hours, but they... More
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- Also Known As:
- Portola Hotel And Spa At Monterey Bay
- Portola Hotel Monterey Bay