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Portola Hotel & Spa at Monterey Bay

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2 Portola Plaza, Monterey, CA 93940
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Portola Hotel & Spa at Monterey Bay
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1,760 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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charlotte, nc
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed today NEW

I was a little apprehensive staying here after reading the negative reviews, but the Portola Hotel was great. Large rooms with a reading area. Comfy beds. Nice bathrooms with lots of towels. Nice decorations. We felt as though we were in our own little suite. Short walk to music and drinks at a restaurant down the street. The lack of... More 

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Los Angeles, California
Level Contributor
1 review
4 of 5 stars Reviewed 3 days ago NEW

Yes, I knew there was no A/C. But being an ex-local, I knew Monterey weather doesn't get that hot. Besides, we were too busy playing tourists in Monterey during the daytime. The seagulls can get too noisy at night though, especially since you have to leave your windows open to cool off the room during summer. The hotel is a... More 

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Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is a great place to stay: comfortable, accommodating, and friendly! It is very near the pier and a short beautiful walk along the shore to Cannery Row. You can park your car in their garage and walk to many attractions. They have late check out (1:00 p.m.) if needed. We used this so that we could go whale watching.... More 

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Sacramento
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24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

In July, the Monterey Bay Aquarium holds it's annual "Picnic Night" for those who have annual memberships (essentially they open the aquarium in the evening just for members and you are able to bring your own meal into the facility...really cool). Since we are members, my partner and I decided to check it out. Since we live out of town,... More 

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Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel was nice and rooms were updated with decent beds. The location is nicely positioned to walk to most attractions. The hotel would have gotten a better review except in July, even Monterey can get a bit humid and warm. The hotel has no AC as was noted in other reviews. That along with paying for Wifi and parking... More 

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Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We enjoyed our 1 night stay at the Portola Hotel and Spa. The patio space was great, no view from our room but peaceful and quiet. The room was nicely furnished, the bathroom was updated and nice. The pool was great for our 5 year old, the only slight downside was the location of the pool, which required that we... More 

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Dubai, United Arab Emirates
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Portola Hotel was our last 4 night stay during our 3 week USA trip, and unfortunately also the least rewarding. This is a massive conference hotel with very little charm. The breakfast was very good and the highlight. The pool was ok, just a bit strange one had to walk across a road to get to it. Everything else... More 

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Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel is situated close by the wharf and the 'general' staff came across very friendly. We even got a room up grade. The rooms are a little dated yet clean and no problems on the room/general staff front. This was the last evening of our family holiday across California for 3 weeks and was looking forward to a relaxing... More 

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Bergen, Norway
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very nice hotel in a perfect location! Just steps from Fishermans wharf. The chocolate cookies we got on arrival was a very nice touch!! Very good cookie!! Beautiful spacious rooms with very comfortable beds and the most wonderful shower. Nice poolarea with swimming pool and jacuzzi. Negatives are the expensive WIFI and parking!!

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Danville, CA
Level Contributor
105 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

In the past I've stayed at the Portola for business over the past 20 years. This past weekend was a play weekend with my husband and friends. The lobby is large and inviting, the rooms, while on the small side (at least if you are going with a special rate) are adequate and the beds are firm with good linens.... More 

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Hotel Review Summarization

What travelers say

  • Cannery row(23)
  • Very nice(21)
  • Comfortable bed(5)
  • Jack restaurant(4)
  • Would highly recommend(4)
  • Breakfast buffet(3)
  • Lobby area(3)
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Amenities (66)
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Harbor View King (102)
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One Bedroom Executive Suite (68)
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One Bedroom Junior Suite (83)
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Pool (24)
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Portola Double (68)
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Studio Suite King (70)
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The Hotel (87)

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