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Portola Hotel & Spa at Monterey Bay

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2 Portola Plaza, Monterey, CA 93940
Best prices for: 1 room 1 guest
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Portola Hotel & Spa at Monterey Bay
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Portola Hotel & Spa at Monterey Bay
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1,632 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Walnut Creek, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at the Portola number of times and it has become our home away form home in the Monterey Area. The staff are warm, accommodating and genuinely friendly. The rooms are very clean, welcoming and the bed is to die for. We will be back again many times!

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Vallejo, California
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our go to hotel in Monterey. It is twice as expensive as many cheaper places, but the location and facilities can't be beat! We'd stay here for a month if we could afford it. We stay here every year for the Jazz Bash by the Bay and have decided this is the best of all the music festivals... More 

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Strongsville, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Absolutely loved this hotel. Booked online and was pleased with location, walking distance from Monterey wharf. Nicely decorated with comfortable beds and pillows,loved the little details of a light in the shower, ceiling fan and plantation shutters. Would recommend staying here and would stay again. Wasn't able to eat at attached restaurant (Jack's) but it seemed to have good reviews... More 

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Lodi, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Second time experience. Love the location to everything. From downtown to the wharf to the aquarium was all within walking distance. Room was nice. Staff was great. Only negative was the bed. Both of us woke up with a tweaked backs.

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2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We had a very nice stay as this hotel thanks to my sister in law Mercedes Evans. She helped us make this a reasonable visit. We had a really nice room with a good view. It was nice and clean. The food at Jacks restaurant was great. We will definitely stay again on our next trip. Thanks to the wonderful... More 

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La Habra Heights, California!
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on a College Trip for our son and wanted to check out Middlebury Language Institute, just adjacent to the hotel. The hotel was clean, and very modern. We opted for a room without a view since we were there just one night. It was no problem because just outside the hotel is Fisherman's Warf. Also, there is a... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

If you're looking for a great experience in Monterey,then you should consider the Portola. Being centrally located,your close to everything i.e....the aquarium,the wharf, Alvarado St. The friendliness and helpfulness of the entire staff was amazing. I love the craft beers of Peter B's and the mimosa breakfast and dinner at Jacks (both on site at Portola). I'm looking forward to... More 

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London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is fine at best but resembles a budget airline. A reasonable room rate with some nice words like "spa", "pool" and "resort" might draw you in but don't be fooled by the face value or the appealing description. Because like a budget airline you end up paying extra for the things that should be included eg. $20 a... More 

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Chelmsford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent one night here as my son and I worked our way up the Californian coast. Very impressive Reception area (it is huge), and our room was very nice. Very close to the harbour and pier area, so excellent location. The Brew Pub on-site is particularly good. Reception staff very helpful - we needed to ring ahead to sort out... More 

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PortolaHotelSpa, Manager at Portola Hotel & Spa at Monterey Bay, responded to this review

Hi Steve H., Thank you for taking the time to post a review about the Portola Hotel & Spa. We are happy to hear you chose to stay at the Portola on your journey up the California Coast and do hope we have an opportunity to welcome you and your son back to Monterey for a longer stay soon. Thank... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked 2 rooms on our way down from San Fran to LA and were very happy with the hotel, staff, amenities, etc. The location is great although it can be noisy due to being so close to the pier. The only downside was that the toilet blocked twice. Maintenance responded very quickly and were excellent in resolving the issue.... More 

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PortolaHotelSpa, Manager at Portola Hotel & Spa at Monterey Bay, responded to this review

Hi Dennis C., Thank you for choosing to stay at the Portola Hotel & Spa along travels from San Francisco to Los Angeles. We appreciate you taking the time to write a review and share feedback about your guestroom bathrooms and experience with the hotel maintenance team. We do hope your travels include Monterey in the future and we have... More 

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