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All 53 Monterey hotels

Portola Hotel & Spa at Monterey Bay

3.5 of 5 Hotel   |   2 Portola Plaza, Monterey, CA 93940
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78%
Ranked #6 of 53 hotels in Monterey
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 2 days ago
Kelly K Tampa, Florida, United States
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1,378 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
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English first
Tampa, Florida, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great hotel in an awesome location! We only stayed there one night but the staff was very friendly, rooms were nice and clean and the hotel is close to the wharf and Alvarado street. Helpful that parking was nearby.

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baltimore
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

What a great hotel deal this was...found on Travelzoo. $159 for spacious king-bedded room and full buffet breakfast included. Breakfast was unlimited high quality buffet including smoked salmon (lox). Great service throughout our stay; very friendly, helpful staff! Great location in town w covered parking ($15and per day). Loved the destination wedding to this area andto hotel...made fora a memorable... More

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Merced
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed one night here and the room itself was very nice. Well appointed, very clean, smelled good and quiet. I agree with other reviewers that charging extra for wi-fi is tacky, given that the room cost over $200/night. Also, unless you specifically ask (and pay for) a view, your view will probably be roofs. Mine was. The pool and... More

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Calgary, Canada
Top Contributor
272 reviews 272 reviews
90 hotel reviews
253 helpful votes 253 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I do probably 100 room nights per year and this is the nicest hotel I've stayed in for a very long time, some positives - check in really friendly - room fantastically decorated and appointed, very high standard - lovely view - lovely reception and public areas - nice pool Some improvements though even though I rated it five star... More

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Mill Valley, CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

Since I paid $500+ for a harbor king suite, the expectation was that this was a fine hotel in Monterey. It certainly is that but it needs some updating (the carpets were probably hip and cool back in the 1970s) and they act like a Motel 6 when it comes to billing. $5 to simply print out e-vouchers issued through... More

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PortolaHotelSpa, Manager at Portola Hotel & Spa at Monterey Bay, responded to this review

Hi TravelOnPurpose, Thank you for taking the time to post a review about the Portola Hotel & Spa on TripAdvisor. We value you as a guest and we want you to know that we greatly appreciate your feedback about your recent check in experience. We always make it a point to share guest feedback with our team to improve future... More

Orlando, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Portola was our second place to stay on a trip from LA to Portland. We found some good, but mostly poorly advertised hotels along the way however, Portola was the best place we stayed the entire trip. Although looking ragged from a long day on the road, the staff at Portola was incredibly kind, welcoming and even gave us 3... More

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Hollister, California
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is such a gem of a hotel right downtown. The back portion of the hotel faces the Pacific Ocean. Regardless of which room your in, you are a minute or two walking distance to the ocean. Rooms are clean, staff welcoming and helpful, and prices are great when compared to the prices a little further down the road toward... More

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Corcoran, CA
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Returned to the Portola once again. It's where I always look first for a reservation. But I must admit I look for special pricing. I did book to include two free adult breakfasts and the $224 a nite doesn't hurt so much. You can't beat the location because everything you need is within walking distance or you can catch the... More

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Santa Clarita, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you visit Monterey you have to stay at the Portola Hotel and Spa. There's no need to leave the grounds they have a great restaurant and brew house on site. The Harbor Views rooms are a must. To top it off the staff was excellent.

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Antioch
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed there for 2 nites and it was awesome as usual! The staff was great, room was great, the cookie from the reservation desk is sooooo good! We went to Cibo across the street and danced the nite away! We always feel so relaxed there and it's like our home away from home. We have been... More

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Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Portola Hotel & Spa at Monterey Bay 3.5*
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay

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Harbor View King (102)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Monterey #3 Spa Hotel in Monterey #4 Family Hotel in Monterey #5 Business Hotel in Monterey #8 Romantic Hotel in Monterey
Hotel Class
Official Description (provided by the hotel)
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 
Number of rooms
379

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