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Portola Hotel & Spa at Monterey Bay

4.0 of 5 2 Portola Plaza, Monterey, CA 93940
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Portola Hotel & Spa at Monterey Bay
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Portola Hotel & Spa at Monterey Bay
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1,573 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Staff here was very professional and friendly. The room was beautiful- upscale, modern decor. The bed was heavenly. If you want a peaceful nights sleep, close doors / windows and pull out the fan provided - no AC in units. Since you're in clear sight of the bay, you also hear the seals "barking" throughout the night. HOWEVER this didn't... More 

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Los Angeles, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

We spent our one year anniversary just this last weekend and I may say this was the best getaway so far. The hotel was amazing, the staff was so nice, rooms are beautiful and clean. Its close to so many wonderful place you can walk too. Thank you Portola Hotel and staff for making our 1st anniversary so memorable. Definitely... More 

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Toronto, Canada
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Portola for a conference in October - and it is a lovely hotel! The service was exceptional, both the general front-of-house, housekeeping, and the restaurant staff. We also had a private function in a meeting room with a catered lunch - the AV was set up on time, the room was fine, the food was great,... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We were here for a convention at the Marriott, but I preferred to stay at the Portola Plaza Hotel instead, The rooms are so comfortable and beautiful, very clean and the staff is so accommodating and wonderful! I am planning another trip back already! 😄

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Courteous service and friendly staff. Location is almost prime. Pool area is detached as well as the fitness room. The hotel need to provide information on the parking situation because it is 19 dollars per night and it wasn't advertised on the booking website. Lobby is very pretty and you are greeted with cookies.

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Honolulu, Hawaii
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here from the day after Christmas -for 2 days. What was cool about it was that there was an ice skating rink right outside our hotel. The hotel itself was nice, clean, and convenient. It is within walking distance to the Wharf and on the opposite side, by the front entrance, within walking distance to the town with... More 

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Lawndale
Senior Contributor
41 reviews 41 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is within easy walking distance to the wharf and downtown Monterey. In addition the walking/bike trail along Cannery Row and Pacific Grove is directly out the rear entrance. The valet/bell staff is friendly and very helpful. They are very knowledgable about eateies, attractions, etc. and can provide helpful suggestions. They are geniune in their greeting and truly interested... More 

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Albany, California
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We love this place, have stayed many times. Can't beat the location, easy walking distance to downtown and the historic district and the wonderful bike/walking path that goes all the way to Pacific Grove along the beautiful Monterey Bay (bike rental place right next to the hotel). Rooms very clean and comfortable. One thing I love is that they will... More 

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Grasse, France
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Hotel website shows great pictures. Lobby looks really nice. But bedrooms are not at the expected level: not that big, very noisy depending on the location of the bedroom. Nice breakfast but very long service.

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PortolaHotelSpa, Manager at Portola Hotel & Spa at Monterey Bay, responded to this review

Hi Marie C, Thank you for taking the time to post a review on TripAdvisor. We were pleased to hear you had an opportunity to dine in Jacks Restaurant & Lounge for breakfast and we hope overall you enjoyed your time in Monterey. We appreciate you taking the time to share your feedback about your guestroom and we hope to... More 

Castro Valley, California
1 review
5 of 5 stars Reviewed 1 week ago

Just walking through to check it out. Ashley kindly gave me a friendly tour of the restaurant. Niki toured me through the lounge and the amazing courtyard! A great gathering place, wonderful ambiance . . . the kind I like. It's ideal for family OR large groups. Such friendly ladies! I'll definitely stay here next time!

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Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Portola Hotel & Spa at Monterey Bay 4*
Number of rooms: 379
Reservation Options:
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay
Hotel Style:
#1 Green Hotel in Monterey
#3 Spa Hotel in Monterey
#3 Business Hotel in Monterey
#3 Luxury Hotel in Monterey
#8 Family Hotel in Monterey
#9 Romantic Hotel in Monterey

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