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All 53 Monterey hotels

Portola Hotel & Spa at Monterey Bay

3.5 of 5 Hotel   |   2 Portola Plaza, Monterey, CA 93940
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78%
Ranked #6 of 53 hotels in Monterey
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed yesterday
pat560 sf bay area
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1,408 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (295)
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English first
sf bay area
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Portola hotel on 8-7-14 found it to be very comfortable. The mattress is to die for, the most comfortable hotel mattress ever! As soon as my wife sat on it, she could not believe it. The hotel was clean and the staff were wonderful. It is in a great location one block from Cannery Row. It... More

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Los Angeles, California
Top Contributor
56 reviews 56 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here during the craziest week of the year for Monterey: Pebble Beach Concours d'Elegance! The hotel was the epicenter for the RM Auction and so much more. Yet we were able to go up to the 6th floor into our room which had a view of Monterey Bay and Fisherman's Warf and escape it all.... More

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New Orleans
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Portola Hotel & Spa at Monterey Bay during our drive up the California Central Coast. It was the most fancy hotel we stayed at on our trip. They were having the RM Auctions High End Auto auction there that weekend and lots of antique hot rods and racing cars were parked inside and outside around the hotel.... More

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south shields
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was really lovely. From the moment we arrived staff were very friendly and helpful. We booked a king room which was ready for us at 1pm, earlier than expected. The room was very nice with a comfortable bed but I was absolutely amazed that there was no air conditioning in the room, just a ceiling fan. My own... More

Was this review helpful? Yes 1
Norwich, UK
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Firstly, make sure you have a GPS or good directions to this hotel as the one way system makes it hard to find! Saying that, the location is amazing! Right in the middle of downtown with easy access to the beach, pier and coast path. It's not too far to walk down to Cannery Row which is also worth doing!... More

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Cabo San Lucas, Mexico
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

After paying over $270 for one mid week night I was surprised to be asked to pay $9.95 for 24 hours of internet. Also surprised to asked to pay $2.00 per bottle for WATER in the room. We have been traveling the last month and this is the first time we had to pay for internet! If the Portola was... More

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Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a delightful stay at the Portola Hotel & marveled at the friendly, cheerful & very professional staff. The hotel is beautiful, very clean & newly renovated. The location is the BEST! It's right on the water & in the heart of charming Monterey. The Concierge is top notch, knows her way around & gave us excellent advice from... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This is not a hotel to stay at unless you are part of a large company conference and everything is on the company. The hotel styling is very outdated and seriously needs maintenance/upgrading. In parts paint is coming off, wall tiling is jagged or incomplete and there is a lot of uncleared up seagull mess. Our room was dark with... More

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Top Contributor
81 reviews 81 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay at this first class hotel. We had a corner room with a great view. The valet parking was a plus. We had lunch and dinner at Jack's and the food was great. The two day Aquarium Tickets was a plus.

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West Molesey
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Quasi luxurious surroundings and excellent location make this hotel a perfect choice to discover Monterrey. We booked this hotel in last minute, so weren't too sure about what we would get. The reception staff was very good, made us feel welcome and offered some warm cookies. We were given a large room with 2 king size beds, a massive flat... More

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Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Portola Hotel & Spa at Monterey Bay 3.5*
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Monterey #3 Spa Hotel in Monterey #4 Business Hotel in Monterey #5 Family Hotel in Monterey #7 Romantic Hotel in Monterey
Hotel Class
Official Description (provided by the hotel)
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 
Number of rooms
379

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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