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Portola Hotel & Spa at Monterey Bay

4.0 of 5 2 Portola Plaza, Monterey, CA 93940
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Portola Hotel & Spa at Monterey Bay
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Portola Hotel & Spa at Monterey Bay
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1,593 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fountain Hills, Arizona
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Portola Hotel last week and were so pleased with the accommodations. We had a lovely view of the harbor and could hear the sea lions bark at night. BUT, ask for an ocean view if possible. The room was spacious with a refrigerator and a bar. Everyone was so nice from the doormen to the concierge... More 

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 days ago NEW

We stayed at the hotel on Feb28th Saturday night. And I expected a little more for 4 star hotels. I know it is kind of our own fault about the room type since we booked through Hotwire. Even though we want a king room, we only got the double twin bed room for a romantic getaway. The hotel is full... More 

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Fresno, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My GF and I were walking by the Portola Hotel when she had a question about travel options in town. Although we were staying at a different hotel this trip we asked the concierge some questions about getting arround. Well, Paulene answered every question and printed some info from her computer for us even without our being guests. We were... More 

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Austin, Texas
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Went for a conference in off season. The price was about right for the quality of the hotel. I am not sure it would be during the high season. Bed was a little soft for me but the room was nice. I had a window to the interior courtyard. It was quiet enough to keep my window open at night.... More 

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San Jose, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As Monterey natives, we always enjoy coming home to stay close to the water and our roots. Staff at the property is always so attentive, and the rooms close to walking and biking trails. There are so many incredible food options nearby, that we're never at a loss for great food options.

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1 review
5 of 5 stars Reviewed 1 week ago

This hotel is great! The rooms are wonderful and staff is accommodating. We booked this hotel online and stayed in a king courtyard room with free breakfast. The room was large with a nice outside patio. The breakfast was good with lots of choices. It's about a 15 minute flat walk to downtown Canary Row. Will definitely stay here again!

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Tustin, California
Contributor
20 reviews 20 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Portola last week. He had a conference for work so the hotel was full. It is in a decent location, right next to a walking path in the harbor. So it is really easy to go walking. It is about 1.5 miles to Cannery Row, though, which is totally fine for me when... More 

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PortolaHotelSpa, Manager at Portola Hotel & Spa at Monterey Bay, responded to this review

Hi emastro, Thank you for taking the time to post a review and share your experience at the Portola Hotel & Spa on TripAdvisor. We were pleased to hear you had an opportunity to stay with us during your husband’s conference and truly hope you enjoyed your stay. The Hotel is very close to the walking path and we were... More 

California
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed in numerous Monterey, Carmel, Pebble Beach and Pacific Grove hotels. In this very competitive market, the Portola Hotel ranks near the bottom for its price range. On the plus side, our room was recently remodeled, pristine and spacious. But the plus side stops there. The hotel's public spaces are worn and dreary. Bar and restaurant staff could barely... More 

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PortolaHotelSpa, Manager at Portola Hotel & Spa at Monterey Bay, responded to this review

Hi mtnview9, Thank you for taking the time to post a review about the Portola Hotel & Spa on TripAdvisor. We were disappointed to hear that your stay at the hotel did not meet your expectations and appreciate your feedback about the restaurant staff. We are constantly striving to improve our Hotel and each and every guest experience to go... More 

New York City, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic Hotel. It's hands down the best hotel in Monterey. Not only is the staff well trained, not only is the hotel aesthetically beautiful, not only is the hotel located in the heart of everything in Monterey but it is pet friendly and has the best Happy Hour (according to locals) in Monterey. I really enjoyed my stay and have... More 

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San Jose, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love this place. We've been here for conference business and pleasure. Friendly, Pet-friendly, clean, great beds and superbly located for all Monterey activities. We come here several times a year as we are only about an hour away. The staff always goes out of their way. We had a wifi challenge recently and they fixed it in minutes. The... More 

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Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Portola Hotel & Spa at Monterey Bay 4*
Number of rooms: 379
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Hotwire, Odigeo, TripOnline SA and Tingo so you can book your Portola Hotel & Spa at Monterey Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay
Hotel Style:
#1 Green Hotel in Monterey
#3 Spa Hotel in Monterey
#3 Luxury Hotel in Monterey
#4 Business Hotel in Monterey
#7 Family Hotel in Monterey
#9 Romantic Hotel in Monterey

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