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Portola Hotel & Spa at Monterey Bay


Hotel class 4.0 of 5
2 Portola Plaza, Monterey, CA 93940
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Reviews you can trust

69% Recommend
4.0 of 5 stars 320 reviews
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All (320)
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5 of 5 stars
Carmelliving   2 contributions
Monterey
Nov 7, 2009 | Trip type: Business New

I attended a conference at the hotel (the Portola Hotel and Spa) in October. I couldn't believe the difference in service levels from over 2 years ago when I was there last. The valet was quick, front desk staff very friendly and the room was very clean and comfortable. The location is the best as it is near the ocean... more

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5 of 5 stars
travelersAtlanta   1 contribution
Atlanta
Nov 5, 2009 | Trip type: Couples New

We stayed for 6 nights and loved the location, great staff,very comfortable bed,large room and the extra treatment for our 44th anniversary.We also love the fact that they are pet friendly so next time we'll bring our schnauzers. more

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5 of 5 stars
shayndanie   17 contributions
temecula, CA
Nov 2, 2009 | Trip type: Couples

Well, I have always wanted to stay at Portola, so when I got it for $90 a night by naming my own price on priceline, I was exstatic. I checked the prices they were offering through the hotel which were well over two hundred dollars per night. In my opinion I loved the location. Compared to staying near cannery row,... more

Management response from
PortolaHotelSpa, Internet & Social Marketing Manager

Thank you so much for taking the time to write a review on Portola Hotel & Spa. We are thrilled that you enjoyed your time at the Hotel. We understand your frustrations with the cost of parking, we constantly monitor the rates around Monterey so we are competitively priced. We also hope you will come back and stay in one...

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4 of 5 stars
IdoTLV   10 contributions
Tel Aviv
Oct 30, 2009 | Trip type: Couples

Pros: - Beautiful room and bathroom - Room has balcony - Location is good but a bit far (if walking) from Cannery Row and the Bay Acquarium - Good restaurant in the hotel and around it - Staff is ok - You get delicious cookies when you check in... Cons: - No AC in the room (kind of odd for... more

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4 of 5 stars
cabushka   27 contributions
Western Pennsylvania
Oct 25, 2009 | Trip type: Friends getaway

A friend and I decided to extend a business trip to San Francisco with a little sight-seeing. I booked our two night stay at the Portola after reading reviews and checking rates on their website. Based on comments about lack of AC, I booked the Deluxe room, which has AC and a view of the bay. Positives: Check-in was speedy... more

Management response from
PortolaHotelSpa, Internet & Social Marketing Manager

Thank you for your review on Portola Hotel & Spa. We are thrilled you enjoyed your stay and hope you will come back. We are renovating our rooms (beds, linens, carpet, furniture, wallpaper just to name a few items) and we feel you would be quite pleased with the changes. We do apologize you were not satisfied with the parking...

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5 of 5 stars
Sleepless-in-Keller   1 contribution
Dallas, TX
Oct 20, 2009 | Trip type: Family

Let's start with the positive. This hotel is in the perfect spot. The little cafe downstairs was perfect (and tasty) for breakfast and an afternoon stroll to the wharf takes 3 minutes from door to shops. I thought the rooms were nicely appointed and yeah, perhaps the bathrooms could use some updating, but I honestly thought they were nice. The... more

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4 of 5 stars
atnichols21   2 contributions
atnichols21
Oct 13, 2009 | Trip type: Family

We spend every Father's Day in Monterey and have checked out several different hotes. They started off on a great note. They allowed us to check in 4 hours early which was great because it was nap time for my 2 year old. Upon check-in, we received freshly baked chocolate chip cookies and my son received a stuffed whale and... more

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5 of 5 stars
Stephanie_Bailey   1 contribution
Fair Oaks, CA
Oct 8, 2009 | Trip type: Business, Solo travel

I loved my stay at the Portola Plaza and felt it was worth the extra few dollars not to stay in Seaside. The hotel was within easy walking distance of the rec trail and great restaurants on the wharf. I also liked the touch of having a seal "rubber duckie" in my tub. My daughter was delighted to adopt the... more

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4 of 5 stars
AEbunny   7 contributions
San Francisco
Oct 7, 2009 | Trip type: Couples

One of my good college friends is from the Monterey area and works at the spa across from the hotel so I'm pretty familiar with this place. I'd never actually stayed at the Portola Plaza before so when my fiance and I wanted to book a room in Monterey for our anniversary, we were debating between here and The Clement... more

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5 of 5 stars
dogsnme   1 contribution
California
Oct 7, 2009

We stayed at the Portola for three nights. The room was spectacular. We overlooked to plaza. We brought our two dogs and they were given the roal treatment too! There was a powerr outage one night, and we were walked to our rooms personally by a staff member with a flashlight. They made sure we were able to get safely... more

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Portola Hotel & Spa at Monterey Bay Also Known As

  • Portola Hotel Monterey
  • Portola Hotel Monterey Bay
Address: 2 Portola Plaza, Monterey, CA 93940
Monterey Hotels Portola Hotel & Spa at Monterey Bay
4.0/5.0
320