We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Portola Hotel & Spa at Monterey Bay

Certificate of Excellence
GreenLeadersGold level
Hotel website
Hotel deals
2 Portola Plaza, Monterey, CA 93940
Announcement
LEED Recertification
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Portola Hotel & Spa at Monterey Bay
Professional photos View all
Browse nearby
Portola Hotel & Spa at Monterey Bay
Add Photo Write a Review

1,716 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    810
    545
    209
    107
    45
See reviews for
452
593
61
296
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (379)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1716)
  • Mar-May only
    (395)
  • Jun-Aug only
    (532)
  • Sep-Nov only
    (476)
  • Dec-Feb only
    (313)
All months
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We came here for the 4th of July weekend. The hotel is nice and the rooms spacious and well maintained. The only problem in my opinion was the fact that the room we stayed had no AC. The pool is nice and the hotel amenities are also really cool. I would certainly recommend to anyone.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

The Portola Hotel & Spa was the perfect first get- away for the two of us. Our room was beautiful, the staff was polite and friendly and everything was within walking distance! Although we enjoyed our alone time, we would love to come back with our kids and grandkids. The Sunday morning brunch was delicious. Thank you for a wonderful... More 

Was this review helpful? Yes
Adelaide, Australia
Top Contributor
50 reviews 50 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a wonderfull stop over on the way to LA from SF, shame we could not stay longer,called in with no booking arranged, was most welcomed,by bellhop/concierge,whom took care of our car,and bags while we booked in. The counter staff gave us a warm reception,organised rooms,keys etc as well as warm cookies. The.room rate we paid was the cheapest of... More 

Was this review helpful? Yes
Houston, Texas
Contributor
19 reviews 19 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you want a nice hotel with excellent service and centrally located, this IS the place! It's connected to the Monterey Conference Center that will be undergoing a complete renovation next year. Can't wait to see the end result. The lobby of this hotel will be getting a facelift as well, in 2016. The staff is what makes this hotel... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I had the pleasure of staying here on two different nights in the same week. This hotel is very comfortable from the moment you walk in the door. From the great indoor landscaping to the warm cookies given out at the front desk. The hotel staff is very friendly and helpful. The rooms are very comfortable and well appointed .... More 

Was this review helpful? Yes 1
Prunedale, California, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed one night 6/27 for our 42nd Anniversary. We requested a quiet Bay View room. We got 6th floor east side. We were near the elevator but we did not hear or feel it. Gorgeous views included the bay looking northeast and the city looking southeast. Room immaculate with bathrobes and fresh cookies. We walked a block to Benihana's for... More 

Was this review helpful? Yes
San Francisco, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

From the moment we arrived at the Portola Spa, Porter Captain, Jose Espinosa went out of his way to make our stay enjoyable. His responsiveness our our special requests was always quick & done with a smile! The welcoming & professional staff made for a very comfortable and relaxing visit. I will be back!

Was this review helpful? Yes 2
Cambridge, Ohio
Contributor
16 reviews 16 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here in June while visiting the area. Being from Ohio we had no idea where to stay. We couldn't have found a better place. It was clean and comfortable and in the middle of shops and restaurants. We saw a review saying there was no air conditioning. We realized it wasn't needed. The temp was always comfortable. The... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed here the weekend of May 17th for my 26th birthday. What can I not say about this hotel except if you want something really nice this is it. The rooms were by far one of the nicest I have stayed in. The decor was very nice as well as the furniture. The bed so comfy we slept like... More 

Was this review helpful? Yes 1
Santa Clara, CA
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at the Portola Hotel at least 5 times now and It will continue to be one of our favorite hotels to get away from the hustle of the Silicon Valley. The location is perfect because it is adjacent to Old Town Monterey, the pier with it's great restaurants, and easy walking distance to Cannery Row. All employees... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

977 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (337)
Viewed
Room/suite (97)
Viewed
Bathroom (24)
Viewed
View from room (35)
Viewed
Hotel & grounds (77)
Viewed
Dining (14)
Viewed
Pool/beach area (13)
Viewed
Other (77)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (607)
Viewed
Amenities (66)
Viewed
Harbor View King (102)
Viewed
One Bedroom Executive Suite (68)
Viewed
One Bedroom Junior Suite (83)
Viewed
Pool (24)
Viewed
Portola Double (68)
Viewed
Restaurants and Bars (39)
Viewed
Studio Suite King (70)
Viewed
The Hotel (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (6)
Viewed
Dining (9)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Family/play areas (1)
Viewed
Other (11)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay