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Portola Hotel & Spa at Monterey Bay

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2 Portola Plaza, Monterey, CA 93940
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Portola Hotel & Spa at Monterey Bay
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Portola Hotel & Spa at Monterey Bay
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1,662 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were at a conference next door for three days so this was incredibly convenient and a nice location in general- quick walk to the wharf, water, and restaurants. The hotel is about a $20-25 ride from the airport. The rooms had enough space, seemed nice, and were clean. The only thing that I found a little annoying was that... More 

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Vienna, VA
Top Contributor
57 reviews 57 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I just got married on May 16th and Portola was the choice of hotel for our room blocks. Since this was a destination wedding, we ended up having 30+ rooms for the duration of the weekend. We had actually stayed here previously while scouting out the location and was happy with the choice at the time. Don't... More 

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San Jose, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

Loved everything about this hotel from the location to the wonderful staff. Was the first time we hosted a 3 day offsite meeting here and WE all want to come back. Easy access to all your conference needs. The warm cookie at check-in... #1 yummy!

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Oakland, CA
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed two nights recently, were very impressed by the hotel whereas our previous impression driving by it, was that it was a corporate convention center and hotel - which it is - but what we did not realize was the well-designed layout of the public spaces and our room and it's proximity (literally outside the back door) to the Old... More 

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Atlanta, GA
Top Contributor
50 reviews 50 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was a fabulous find. Easy walk to restaurants and shops on cannery row. Only suggestion is to request a room near the elevators. The room is very nice and the beds were good. The room is a nice size. We opened the terrace door and enjoyed the breeze. The staff were helpful. We even ate at the pub... More 

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Senior Contributor
45 reviews 45 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed there for one night and purchased it on zootravel. It was so beautiful. Open and airy, modern yet sophisticated. I loved the restaurant and bar. Very comfortable. Best part is it is conveniently situated one block from the beach and one block from downtown. We will be back for sure.

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Los Angeles, California
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a great staff that is very accommodating and keep it in good order. Walking by a open door to a room I saw the maid standing on a stool cleaning the ceiling fan making it ready for the next guest. My complaint is that the hotel has additional charges for parking, WIFI, and bottle water -- and... More 

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

My husband and I spent three nights at the Portola Hotel - we had a simply delightful time - excellent location, great breakfast buffet - lovely rooms. We had the assistants of two lovely concierges who helped to make our stay so pleasant. I would like to however mention that the valets who were our first connection to the hotel... More 

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Morristown, New Jersey
Contributor
17 reviews 17 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a wonderful time at the portola. Room had a nice view of the harbor and bed was very comfortable. Hotel is conveniently located near shops and restaurants with bike rentals right next door. We highly recommend and will definitely return!

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Bay Area, CA, USA
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms were clean and nice with newer furnishings, but our room 690 was RIGHT next to Pacific street (sixth floor somehow backs to be even with Pacific Street at the back of the hotel) and the street noise was pronounced on a Saturday night and early on Sunday. We wanted to enjoy the pool and hot tub, but it... More 

Was this review helpful? Yes 1
PortolaHotelSpa, Manager at Portola Hotel & Spa at Monterey Bay, responded to this review

Hi TRB66, Thank you for posting a review about your recent experience at the Portola Hotel & Spa on TripAdvisor. We appreciate you taking the time to share your thoughts about the Hotel layout and pool. We hope overall your time in Monterey was enjoyable and we have an opportunity to welcome you back to the property soon. Sincerely, Portola... More 

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