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Portola Hotel & Spa at Monterey Bay

3.5 of 5 2 Portola Plaza, Monterey, CA 93940
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#8 of 53 Hotels in Monterey
1,455 Reviews 4 of 5 stars
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Portola Hotel & Spa at Monterey Bay
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Portola Hotel & Spa at Monterey Bay
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1,455 reviews from our community

Traveler rating
    664
    466
    183
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    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
Date | Rating
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English first
San Francisco, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

I love this place for so many reasons. The main one is the proximity to Old Fishermans Wharf, which has many restaurants and shops. But also, very easy walking access to Cannery Row when one is ready to go find a bit more going on, people watching, shark watching (yes, saw sharks splashing about) very interesting to watch them thrash... More

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Sacramento, California
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

While this is a very nice place to stay, close to the Monterey Pier and other local attractions, I experienced some issues. Again, this place is nice, the rooms are pleasant and are a little larger than average. I attended a meeting at the hotel and when I was finished one day with my meeting, I wanted to go back... More

Was this review helpful? Yes 1
San Francisco, California
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

One of the worst nights I ever spent in a beautiful hotel. There was no air conditioning. Had to attempt to sleep with the balcony doors open and ceiling fan on. Lots of noise from outside and the fan squeaked all night. Very disappointed. Would not recommend this hotel.

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1 review
2 of 5 stars Reviewed 6 days ago NEW

My family and I came to this hotel for a wedding. It was a beautiful hotel. At check in the agent was not very welcoming. He didn't really give us any information about anything. He asked if we were gonna do self park and I said yes, but didn't inform us that our keys would let us in and out.... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great hotel - helpful staff and fantastic rooms - large, comfortable and really clean. We didn't eat at the hotel but it is highly rated, the bar was great too! Hotel is in a good location, easy to find and perfectly placed to park up the car and not get back in it until you leave Monterey. So glad we... More

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I travel to this lovely hotel three times a year for work. The guys out front and the front desk welcome me back each and every time. It makes me feel like family and just reiterates why I stay here. I get a kick out of all the reviews about people whining that the wifi is not free. Really? If... More

Was this review helpful? Yes 4
Salinas, California
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I received a travelzoo voucher for my birthday to visit the spa. I decided to wait until the post tourist season so went mid week in September. The day visit was perfect for a much needed break. No rushed feeling, just pampered. I started with a facial by Caroline. With her charming French accent so told me each product she... More

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Raleigh, North Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

It was nice, clean, comfortable. Went here for a wedding- otherwise WAY out of our price range. No breakfast in the AM and no free WIFI which is really disappointing for a place that was SO expensive! It is right on the water and walkable to everything. That was great! Needed to have pillows changed to no feathers and taken... More

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Houston
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Spent a night at the Portola while traveling up the PCH. It was a bit pricey but the location was right and the reviews seemed solid. Everyone was very friendly at check in and the warm cookie was a nice touch. Our room was clean and had a beautiful view. Clean, modern-- but not too modern. The seagulls in the... More

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Mission Viejo, California
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My family of four stayed at this luxurious resort for one night. I was able to get this room through Hotwire for $150. What a bargain! The room was beautiful. The decor was nautical and ritzy. The beds were awesome. Great comfy bed and sheets. Wow! The window had wood shutters from ceiling to floor. There was no air conditioner... More

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Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Portola Hotel & Spa at Monterey Bay 3.5*
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay

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