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Colton Inn

707 Pacific St, Monterey, CA 93940
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414 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Katy TX
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed a couple of nights (August 2015) and my first impression when we walked in to register was not very impressive. The staff was in a tee shirt and jeans and not very helpful. We booked through Priceline at a good rate, but were given a king vs 2 queens which was my error. The room wasn't ready (... More 

Was this review helpful? Yes
Pierce L, General Manager at Colton Inn, responded to this review

Dear KatyTX: Thank you for staying with us on your recent trip through California! We are so very pleased that you chose us. I wish we would have made a better impression on you and your family. I hope your trip continued up north to the wine country in good spirits. More 

Perth, Australia
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location and the staff are extremely friendly and helpful. The room was large had everything we wanted and more than what I have received in far more expensive hotels. Would definitely recommend this one.

Was this review helpful? Yes 1
Pierce L, General Manager at Colton Inn, responded to this review

Thank you so very much for your kind review! We are pleased that you found us and the Inn to your liking! We hope to see you back again soon and we wish you safe travels in the future! More 

Hanford, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel staff friendly and very willing to help. Clean rooms and entire facility well maintained. Can walk to wharf and old town area. Many great restaurants close by. Can walk to the main city bus terminal if you don't have a car. Also close to taxi service.

Was this review helpful? Yes 1
Pierce L, General Manager at Colton Inn, responded to this review

We are so very glad that you choose us for your Special Event, we work very hard to make your stay peaceful and relaxing during such a busy time. I look forward to seeing you again next year and in the years after that! More 

Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

A group of friends and I spent two weeks at the Colton Inn as we were doing a program at a nearby college. Not only were the rooms and amenities sub-par, but the staff treated us horribly (with the notable exception of the cleaning and maintenance staff, who are truly lovely). The rooms were dark, dingy and hot, there was... More 

Was this review helpful? Yes 1
Pierce L, Owner at Colton Inn, responded to this review

Thank you for visiting the Colton Inn. I apologize that we failed to make your stay outstanding. The owners of the Colton Inn strive to provide an establishment that is relaxing, peaceful, and welcoming to all. Each and everyone of us at the Colton Inn remains open for listening and responding to how we can serve our guests' needs better... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The free WiFi is absolutely unreliable. And if you can't get it working, their "support" at the front desk doesn't allow you to call them between 11pm and 7am. Even if you're using WiFi during their "support" hours, it's about 2G speed. They know exactly what they're doing: An average motel in a great location, so they can overcharge for... More 

Was this review helpful? Yes 1
Pierce L, General Manager at Colton Inn, responded to this review

Thank you so much for your stay at the Colton Inn during the Concourse! It was a another Great Event! Our Peninsula had over 85,000 visitors during the week, And yes, our WiFi did experience an overload of use as well as the entire area as a whole. We hope you will chose us again during our normal weather days....Most... More 

Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This place was absolutely horrendous from the first minute we checked in. The staff, especially the men, was incredibly rude and made us feel as though they were making us a favor by checking us in. The rooms were incredibly hot and the breakfast more than questionable. Don't even consider staying here if you don't want to feel like a... More 

Was this review helpful? Yes 4
Pierce L, General Manager at Colton Inn, responded to this review

Regrettably, from what we hear is that you did not receive an appropriate level of service, and we thoroughly apologize for that unfortunate situation. We pride ourselves on taking our guests' concerns seriously, and on working with them to implement any solution to improve their stay to the level they imagined it at. We believe that each and every guest... More 

Gainesville, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Some of the managerial and reception staff were horrendously rude; especially the guys. I have never experienced such a customer service my whole life. It felt like they treated customers as if they're running crappy hostel in Detroit. I am actually still unable to comprehend how a business with this attitude can function. Avoid at all costs. Also, the wifi... More 

Was this review helpful? Yes 3
Pierce L, General Manager at Colton Inn, responded to this review

We at the Colton Inn deeply regret the negative circumstances of your travel groups' stay, and want to reach out to assure you that this occurrence is not typical in any way of the top level experience we seek to provide. We thoroughly apologize for that unfortunate situation. We also know that there were some technical issues during your stay,... More 

San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When looking for a place to stay in Monterey this summer, we could not find a decent place at an affordable rate. After reading reviews, we decided to try the Colton Inn. It is not a luxury hotel, but the rooms are clean and the staff is friendly. And, it is hard to beat the location. It is in downtown,... More 

Was this review helpful? Yes
Pierce L, General Manager at Colton Inn, responded to this review

Thank you so much for choosing us for your recent stay on California's Central Coast! We hope you had a memorable time. Have to apologize about the lack of Air Conditioning on the Monterey Peninsula as a whole, usually our Temps fall between 59 and 64 degrees with an early morning fog most of the year. 70 plus is not... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed @ the Colton Inn this past January while visiting my daughter.I found the rooms to be comfortable and clean Breakfast in the morning was perfect for what we needed, and the afternoon cookies and tea were a big hit!!The lady @ the desk was VERY helpful and informed about the area.I HAVE recommended the Colton to friends and... More 

Was this review helpful? Yes
Pierce L, General Manager at Colton Inn, responded to this review

We are so very glad that you chose us at the Colton In for your stay last January! We are looking forward to you coming in October....Thanks for the kind words and We will make sure we exceed your expectations during your next trip! More 

Guadalajara, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The staff here is out of a Hitchcock movie. They are terribly inconsiderate. This place is a class C motel and that's the way the staff here treats it. I'd recommend the Marriott instead. Avoid at all costs.

Was this review helpful? Yes 1
Pierce L, General Manager at Colton Inn, responded to this review

Dear Jesus M.: We at the Colton Inn are saddend to hear of your unpleasant experience. I can assure you that this is NOT the normal interaction between Staff and Guest. Please contact the Hotel at either 831 649 650 or pierce@coltoninn.com I am the General Manager of the property here in lovely Monterey!... I would love the chance to... More 

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