This hotel was absolutely disgusting! It smelled like pee and was clearly in need of a serious scrubbing if not a complete renovation. We called the front desk staff in to smell the room and asked for another room. He actually admitted that it smelled like urine, but had no other rooms available. So he came in and poured powder... more

I have never been so disgusted in a motel. Even if you're looking for a bargain I would steer clear from this DIRTY place. I don't think they even cleaned the room before we checked in. We saw bugs, a piece of lettuce on the floor and a wine cork by the bed. The walls were paper thin. We were... more

The motel served its purpose as somewhere to sleep. We were disappointed with the quality of the room (not at all like the pictures). It was very basic. We didn't bother with the free continential breakfast. Again don't be fooled by the pictures of the pool it was alot smaller and in the car park by the main road. Staff... more

Quite honestly, the hotel staff was extremely courteous. They tried to help us out in any way they could, providing us with extra towels, pillows, anything we needed. When we stayed at this motel, they did have hot water (have no idea what other review was talking about). It felt as if the staff really do care about their guests... more

After reading above reviews, I was really disappointed. I took a tour of property before check-in. The setting of place felt very pleasnt. checked in my room, it was very clean and comfortable although average size. The staff was very courteus and knowledgeable about attractions. I went to some places and beaches that made my stay memorable and enjoyable the... more

There was no hot water and horrible service. The rooms smelled and they were skimpy on the shampoo and soap (not giving us some when we asked). We didnt have hot water the whole time we stayed and the owner yelled at us for complaining about it! I would say don't ever stay here more

This place was horrible. I have stayed in a lot of places and this placw was by far the worst. I wouldt even let my two dogs stay here. The bed was saggy and I had a spring poking me all night long. The shower was sooo small I couldnt even turn around in it. The paint scheem in the... more

The pool was far from being heated as advertised. My kids and I could not swim. The pool side furniture was filthy. The room had no electrical outlet covers. The headboards of the beds were filthy. The walls and doors were dirty as well. The shower head on our shower was about ready to fall out of the wall. We... more

If your idea of a hotel for a weekend get away involves outrageous prices, terrible customer service and the smell of cat urine, the Best Value Surf Inn is for you. The place was a major disappointment and a poor value for the money. I booked a room here over the web, which proved to be a major mistake. Upon... more