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Hilton Garden Inn Los Angeles Montebello

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801 Via San Clemente, Montebello, CA 90640
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1 room 1 guest
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Hilton Garden Inn Los Angeles Montebello
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389 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canyon Lake, United States
5 of 5 stars Reviewed 3 days ago NEW

I love this hotel. The receptionist is knowledgeable. She greeted me with a huge smile on her face. She recognized me and asked about my co-worker. Our room was clean. They had a free tea sections that allowed for me to have a nice warm drink to support me in completing my reports and answer emails.

Review collected in partnership with Hilton Garden Inn

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Riverside, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Whenever I'm in town, this is my go-to HGI. The staff is always friendly and although the hotel is right off the freeway, you don't hear any of that noise. In the morning, the breakfast is great, the staff is efficient, and there's always plenty of coffee to start the day right.

Review collected in partnership with Hilton Garden Inn

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1 review
3 of 5 stars Reviewed 5 days ago NEW

Hotel isn't in the best area of city. It was safe since it was further in by the golf course. The back entrance is closed after hours. Make sure you ask for the front entrance address. The heating/cooling system is very noisey when it is on.

Review collected in partnership with Hilton Garden Inn

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Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice, clean hotel. Friendly staff and good service. The location is not so convenient except if you want to play golf in the neighboring golf course. Hilton Brands have great hotels in general. Overall I am satisfied.

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Phoenix, Arizona
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The staff was very friendly and welcoming. The room was spacious and clean, however the bed was not comfortable....at all! The golfing was great, the course was enjoyable to play although crowded...but that's the be expected I suppose. Overall, my stay was a pleasant one.

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Amy T, General Manager at Hilton Garden Inn Los Angeles Montebello, responded to this review

Thank you for your feedback, we’re glad you found your overall stay enjoyable! Come back and see us for another relaxing weekend soon! More 

1 review
1 of 5 stars Reviewed 1 week ago

The room smell really bad. The room isn't really clean when we arrived. Some Kleenex left on the floor for two days next to the sofa; housekeeper didn't noticed. Staff not friendly at all. The digital app check in not accurate; need some improvement on the Hilton app.

Review collected in partnership with Hilton Garden Inn

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Amy T, General Manager at Hilton Garden Inn Los Angeles Montebello, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will follow up with housekeeping as we pride ourselves in service and cleanliness. We hope you give us another chance and visit us soon! More 

lemoore, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was clean, staff was friendly and helpful. The price wasn't too bad either. great stay and highly recommend this place to anyone. The restaurant in the hotel was nice and gave out plenty food. The convince store in the hotel sucked but it is just for necessity items. I wasn't there long enough to experience its golf course but... More 

Review collected in partnership with Hilton Garden Inn

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Amy T, General Manager at Hilton Garden Inn Los Angeles Montebello, responded to this review

Thank you for your positive feedback! We’re so happy to hear that you not only enjoyed your stay but would recommend us to anyone! We hope to continue to wow you with our service, please come again soon! More 

Los Angeles, California
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night recently. Average hotel but nice environment Good location to LA downtown Rooms are large most with views Nice lobby with patio. Pool is very small but plenty of seating around Staff are ok but can use more training. Would stay again if in the area.

Was this review helpful? Yes
Amy T, General Manager at Hilton Garden Inn Los Angeles Montebello, responded to this review

Thank you for your comments! We appreciate your honesty and we apologize for any inconvenience you may have experienced during your stay with us. In spite of this, you would still recommend us to your friends and we are grateful for this. We hope you stay with us again so that we can WOW you with our service! More 

Piscataway, New Jersey
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stay for every business trip to Montebello, about once a month. Great staff, they are always pleasant. The breakfast is excellent with both a nice cereal and fruit bar with fresh waffles as well as omelettes and eggs to order. The dinner menu is also very good. Complimentary bottled water is a nice touch along with small Keurig in... More 

Was this review helpful? Yes
Amy T, General Manager at Hilton Garden Inn Los Angeles Montebello, responded to this review

Thank you for your positive feedback! We’re so happy to hear that you have made us your home away from home! We hope to continue to wow you with our service, please come again soon! More 

Bakersfield, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Construction started in an adjoining room at 8:00AM The following night at 12:00AM, a very disruptive guest was asked to leave one hour after the problems started (slamming doors, yelling, screaming)...

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy T, General Manager at Hilton Garden Inn Los Angeles Montebello, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

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