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DoubleTree by Hilton Hotel Monrovia - Pasadena Area

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924 West Huntington Drive, Monrovia, CA 91016
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DoubleTree by Hilton Hotel Monrovia - Pasadena Area
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DoubleTree by Hilton Hotel Monrovia - Pasadena Area
DoubleTree by Hilton Hotel Monrovia - Pasadena Area
DoubleTree by Hilton Hotel Monrovia - Pasadena Area
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462 reviews from our community

Traveler rating
    201
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    65
    35
    20
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Monrovia - Pasadena Area
See the most recent reviews
Ventura, United States
1 review
2 of 5 stars Reviewed July 14, 2014

When I first arrived and was given a room on the Hilton's honor floor, I was looking forward to a good experience. As I got off the elevator on the 7th floor, and took a whiff, and it smelled like insecticide. That was lovely compared to my room. It was a accessible room and it smelled like a convalescent home.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Matthew G, General Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena Area, responded to this review

Diane, Thank you for sharing your feedback about our hotel. We apologize for the odor you encountered during your stay, and we’re taking steps to make sure it won’t happen again. We know that travel can be stressful, and we try hard to make sure all our guests have a rewarding experience at our hotel. We apologize for the inconvenience... More 

Hong Kong, China
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 13, 2014

I spent 3 nights at this place recently. Would I return to this hotel again? I don't know! Perhaps I would due to the lack of better option. I considered Marriott Courtyard which according to many reviews was too close to the highway and too noisy, before deciding on Double Tree. I checked in late and the reception I received... More 

Was this review helpful? Yes 1
Matthew G, General Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena Area, responded to this review

Dear Showchia, Thank you for your candid review of our hotel. We're very sorry for the issues that you experienced and with comments like yours we can better plan for future renovations. I will be speaking to the Front Office about making sure to inform our guests when there is a charge for an upgrade. We're very glad that our... More 

Anaheim, United States
1 review
5 of 5 stars Reviewed July 9, 2014

I loved the cookie! Everything was great! I did think it was weird that the bar shut down in the middle of the day. we wanted to have a drink before we left at 11:20, but had to go to Claim Jumper instead

Review collected in partnership with DoubleTree by Hilton

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Matthew G, General Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena Area, responded to this review

Thank you Melissa for your review! We certainly appreciate you! We needed to close the bar after the breakfast rush in order to vacuum and clean up for the lunch crowd, but certainly could have served you while that happened at the other end of the restaurant. I'll be sure to review that with our morning staff. Thanks again, and... More 

Arcadia, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

I was there with my friends on June. The hotel is clean and new. Everything makes me happy. When we checked in, they offered us welcome cookies as gift. The Staffs are so friendly. If my friends will come to LA, I will recommend them to stay this hotel.

Was this review helpful? Yes
Matthew G, General Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena Area, responded to this review

Dear Erica, Thank you for your review, and for the future recommendations! Rest assured we will be sure your guests have just as amazing a stay as you did. Thank you again, Matthew Goo - General Manager More 

Des Moines, Iowa
Top Contributor
86 reviews 86 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 3, 2014

Stayed here for work as it was right off the freeway. New and modern hotel compared to much older hotels around it! Wide open and has everything you would need on site, lots of restaurants near by too. I will be staying here again in the future!

Was this review helpful? Yes
Matthew G, General Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena Area, responded to this review

We look forward to welcoming you back soon! There are some fresh chocolate chip and walnut cookies here waiting for you! Thank you very much for your review. Warmly, Matthew Goo - General Manager More 

West Covina, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2014

I thought this hotel was a beautiful room and service for a really good price. we will be back next year. The pool was nice too, and we thought the free breakfast was really good quality. We used the free internet and it worked great.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Matthew G, General Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena Area, responded to this review

Dear Samantha, Thank you for reviewing our hotel amenities. We strive to make sure our Full American Breakfast Buffet is delicious each and every day. We hope you come stay with us again soon! Best regards, Matthew Goo - General Manager More 

Baltimore, United States
2 reviews
5 of 5 stars Reviewed June 30, 2014

Excellent service and facility. Great gym. Great poolside area, wonderfule staff. I've stayed here before and this place is always very consistent. One good indicator is staff turnover is very low...many of same people for several years I've been there.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Matthew G, General Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena Area, responded to this review

Dear Edward, Thank you for your glowing review of our home. I appreciate that you recognize our employees are very happy here. We hope you come back soon! We have some warm cookies waiting for you! Best regards, Matthew Goo - General Manager More 

Lake Havasu City, United States
1 review
5 of 5 stars Reviewed June 27, 2014

I can't thank this company and the people at the Monrovia hotel enough. Being a patient at the City of Hope it's so nice to have a place like this to stay at. The staff here are so nice and understanding.

Review collected in partnership with DoubleTree by Hilton

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Matthew G, General Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena Area, responded to this review

Dear Tracy, I appreciate your taking the time to review our hotel here on TripAdvisor. We know your time at City of Hope can be very taxing and we hope that we bring a level of human touch that helps you to relax. Thank you again! Warmly, Matthew Goo - General Manager More 

Modesto,Ca
Contributor
19 reviews 19 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 26, 2014

We stayed two nights at the Doubletree. Upon entering the room my first thought was this is a great room with an asian/modern feel to it. Then I encountered the bathroom and was excited to see an oversized soaking tub. Then I noticed the bathroom didn't have a door, only a curtain and the tub had a shower over it... More 

Was this review helpful? Yes
Matthew G, General Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena Area, responded to this review

Thank you so much for taking the time to write your review of our hotel. We sincerely appreciate your comments and are thrilled that our service left a great impression on you. We hope you'll stay with us again soon! Warmest regards, Matthew Goo - General Manager More 

Pasadena/Monrovia, United States
1 review
4 of 5 stars Reviewed June 26, 2014

A really nice DoubleTree. One of the better/nicer I have been to. Extremely polite and helpful staff. Restaurant food was very good...bartender friendly. Definitely a place I would come back to. And yes, the cookies are a nice touch!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Matthew G, General Manager at DoubleTree by Hilton Hotel Monrovia - Pasadena Area, responded to this review

Dear Steven, We appreciate you taking the time to write this glowing review, and hope to see you again soon! Best regards, Matthew Goo - General Manager More 

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