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Ayres Hotel & Spa Mission Viejo

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28951 Los Alisos Boulevard, Mission Viejo, CA 92692
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Ayres Hotel & Spa Mission Viejo
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316 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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  • German first
  • Spanish first
  • Any
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  • All months
    (316)
  • Mar-May only
    (75)
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Norwell, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

On check in, wife thought the room was dark (a suite with king bed ). Chase at front desk immediate changed the room. Daily breakfast was high-lite of the stay. cook to order omelets, fresh fruits and pastries. great tasting fresh coffee always available before the start of breakfast. We ate in the open court most mornings served by an... More 

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Nevada
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Warm greeting from Front Desk (Tracy), smiling Breakfast Chef (Belen) and friendly cheerful staff at every encounter on the premises and in their gardens. A thoroughly nice place to stay, well thought out, good public areas to meet and chat and a pleasant central courtyard with shrubs, trees, fountain and fire pit for the coolness of evening. The design and... More 

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Reykjavik, Iceland
1 review
3 of 5 stars Reviewed 5 days ago NEW

Decent hotel during business. Staff at the front desk were extremely helpful in suggesting some places to see and providing instructions on how to get there. As stated below, I was quite annoyed by the use of plastic and styrofoam at the facility. Breakfast is ok, although no variety. Had oatmeal every day for 7 days - lack of other... More 

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Rancho Santa Margarita, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This Ayres location was fantastic. the guy who checked us in (and out also) was named "Chase" and was very nice and helpful!!! The lobby was small but nice and inviting. Right be the lobby was the courtyard, there were tables with umbrellas and chairs, and at night it was all lit up. A nice outdoor area for sure. The... More 

Was this review helpful? Yes 1
Pasadena, California
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel treats customers who book rooms through third party discount websites as if they are second rate guests. I booked a three night stay through a third party website. I had four people staying in the room. I was told that due to the room rate I had paid I could only have a king bed with a sofa... More 

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Nashville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed with a group here for a wedding nearby. The room was a pleasant surprise in that it was very large and spacious. A door separates the bedroom and living area, which includes a sofa sleeper. The environmental feature added of having to insert your key once you enter is a nice touch, however we were not informed of... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Biggest standard hotel room I have seen. Went over with about 30 friends...mixture of singles, couples and family with kids. Rooms had separate sitting areas giving it a lot of space. Also had a fridge, microwave, desk and chair....Convenient or what....so not bound by hotel food.....Breakfast had a decent selection. Shame omelettes only available Monday-Friday and not weekends. Small pool...but... More 

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Mexicali, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

When we arrive to the property in Mission Viejo, CA we were rudely received by the front desk clerk, My group reserved for the Spa section of the property, and without checking the system, the clerk told us ¨he believe we were NOT in this section of the hotel..it turns he was wrong. Things turn bad to the point that... More 

Was this review helpful? Yes 2
Bakersfield, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was not happy with the service. First, I arrived early asked for an early check in which wasn't available, came back at check in time room wasn't ready and instead got another crappy room. Room service also came in at 10:00 am came by enter my room without me giving them access. I was very disappointed.

Was this review helpful? Yes 2
Lake Forest, California
1 review
5 of 5 stars Reviewed 2 weeks ago

All of the Staff were extremely professional & polite. All of our requests were filled immediately. The rooms were well appointed and clean. We have already told all of our friends about The Ayres Hotel and that it's the place to put up out of town guests.

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