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Ayres Hotel & Spa Mission Viejo

3.5 of 5 28951 Los Alisos Boulevard, Mission Viejo, CA 92692
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Certificate of Excellence 2014
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Ayres Hotel & Spa Mission Viejo
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Ayres Hotel & Spa Mission Viejo
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251 reviews from our community

Traveler rating
    152
    68
    19
    8
    4
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76
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53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Burnaby, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We booked this through Hotwire and got a really good deal but unlike another review we were treated like we paid top dollar. In the lobby they have set out free cookies (very good ones) and a large receptacle of iced lemon water, a nice feature for those who have been on the road for a few miles. The guy... More

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Carlsbad, CA
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This property was very nice. Clean, modern, artful Spanish design. Friendly staff. Restaurant served tasty food (free, full breakfast; had dinner, as well, prices reasonable and chicken Parmigiana was prepared beautifully.) HOWEVER - Hotel wasn't very full, but my room was in the back side of property, facing freeway, overlooking trash enclosure. Is this because I booked a discounted rate... More

Was this review helpful? Yes 1
nevada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

Everyone was very nice and friendly. The rooms were very nice and very clean!!!!!! Very comfortable room. Full hot breakfast was excellent and a nice bonus. And unlike most Calif hotels- free parking (YEAH!). I'd definitely stay here again if in the area.

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La Mirada, California, United States
1 review
5 of 5 stars Reviewed 1 week ago

We just had a ladies retreat at the Ayres, Mission Viejo. The staff was wonderful in every way. The rooms are beautiful, and the hotel is lovely. We were able to set up the conference room as we liked, and the staff accommodated our every need.

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Senior Contributor
29 reviews 29 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very beautiful and large spa tub in a clean room that is well maintained. If you book in advance you can get a pretty good price. Good location with easy access to freeways, shopping, and restaurants. The staff is very friendly and they have a nice and free happy hour wine reception on weeknights. Quiet location with a pool that... More

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AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Sheri S, Thank you for choosing Ayres Hotel & Spa Mission Viejo for your recent visit to the area! I appreciate your kind words regarding our optimal location, complimentary amenities, and overall comfort. I am delighted to see that you were able to relax by the pool and enjoy our evening reception. We look forward to serving you upon... More

Astoria, New York
Top Contributor
80 reviews 80 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We researched a number of hotels prior to our trip to Southern California. This being my wife’s first trip to the West Coast, I wanted it to be special and just didn’t want to stay at a usual hotel, inn or suite. The Ayres Hotel and Spa comes highly recommended from a lot of reviewers on other sites and quite... More

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Boston, Massachusetts
Top Contributor
53 reviews 53 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

stayed here on at least three occasions. Rooms are clean and safe, but main hallways appear to be rarely vacuumed. Same pile of crushed crackers were in hall all week. Makes me wonder how often they vacuum the rooms.

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AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Deborah K, Thank you for your continued support of Ayres Hotel Spa Mission Viejo. I apologize on behalf of our team members for not addressing the hallways in a timely fashion. Our staff is always available to tidy up and, had this been brought to our attention, I am positive it would have been addressed. I hope we can... More

Brooklyn, NY
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is a bit off the beaten path but it's right off a freeway and easy to get to. We only stayed one night but we loved it. The hotel is nice (even while lobby renovations were happening). Everyone is very nice. The room is incredibly spacious with a living room area + a desk. There are two TVs,... More

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear arabxesque, Thank you for allowing us the opportunity to serve you during your recent visit! I am thrilled to see that we exceeded your expectations in terms of service and our lovely accommodations. I am glad to see that our team members were helpful and prompt in assisting you with resetting the air conditioning. It is our pleasure to... More

Clovis, California
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

noisy A/C and noisy due to parking lot . not too friendly service. clean nicely decorated rooms. mediocre breakfast. over all good value for what we paid.I would return but location is not suitable for me.

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AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear johnbed123, Thank you for allowing us the opportunity to serve you during your recent stay in Orange County. I am saddened that you were given anything less than exceptional service, this will serve as a training platform for our team members. I appreciate your candid thoughts regarding our signature European style ambiance and clean accommodations. Thank you again for... More

Moreno Valley, California
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed this weekend as part of a group for a relative's 50th Wedding Anniversary. When we arrived we were so impressed with our first look. The front desk associates were very friendly and helpful and made check-in delightful. I was so surprised to learn that the hotel was 5 years old as it looked brand new. Could not believe... More

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AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear juliesD7718EX, Thank you for taking the time to review your recent stay at Ayres Hotel & Spa Mission Viejo! I am humbled to see that our team members offered friendly and efficient service. I am delighted to see that everyone in attendance enjoyed their time together at our hotel and that some were able to enjoy our complimentary (and... More

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Additional Information about Ayres Hotel & Spa Mission Viejo

Address: 28951 Los Alisos Boulevard, Mission Viejo, CA 92692
Phone Number:
Location: United States > California > Orange County > Mission Viejo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ayres Hotel & Spa Mission Viejo 3.5*
Number of rooms: 90
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Also Known As:
Ayres Hotel And Spa Mission Viejo
Ayres Hotel Mission Viejo

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