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Ayres Hotel & Spa Mission Viejo

3.5 of 5 28951 Los Alisos Boulevard, Mission Viejo, CA 92692
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Certificate of Excellence 2014
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Ayres Hotel & Spa Mission Viejo
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Ayres Hotel & Spa Mission Viejo
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264 reviews from our community

Traveler rating
    160
    70
    19
    10
    5
See reviews for
81
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Elkins Park
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have spent over 30 nights here and this is ALWAYS my go to hotel in the area. The rooms are big, the beds are comfortable, plenty of parking, and a nice (and free) breakfast make it a nice spot to stay in the area. It is not a luxury hotel but has luxury feel (but NOT luxury prices). Recommendd... More 

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Ben L, Thank you for your continued loyalty to Ayres Hotel & Spa Mission Viejo! I am delighted to see that we continue to impress you with our accommodations and complimentary amenities. I agree that our value is hard to beat and appreciate your feedback regarding the freeway traffic. Thank you again for your recommendation. We look forward to... More 

Downey, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The WORST day turned into a great stay. A romantic anniversary night/stay turned into a family outing due to a sick baby. We had already paid for the room so we had to at least try to enjoy it. I had been crying the whole way to the hotel and the receptionist, Tanya, saw that I was visibly upset. I... More 

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Priscilla R., Thank you for taking the time to review your recent stay at Ayres Hotel & Spa Mission Viejo! I am elated that Tanya was so welcoming and helpful upon your arrival. It is always a true honor and pleasure to know that our team goes above and beyond for each of our guests. Her kind gesture is... More 

Mission Viejo, California, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I live nearby, and had a plumbing emergence at my home. The water had to be shut off and holes cut into our drywall. I booked a room at the Ayres Hotel and Spa. The staff were all friendly and helpful, the hotel was immaculate and my room was large and nicely furnished, and I heard no road noise, even... More 

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear JoAnne M, Thank you for choosing Ayres Hotel & Spa Mission Viejo while your home was being worked on! It is both unfortunate and inconvenient when situations arise within our own homes but I am delighted that we had the availability for you and that we exceeded your expectations! We look forward to serving you for leisure in the... More 

Sedona, Arizona
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Although I only stayed for one night, I have nothing but good things to say about this place. Probably the best overall "budget" hotel stay in years. The made to order breakfast and friendly staff topped it off.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Sedona_JimS, Thank you for taking the time to review your recent stay with us. I appreciate your kind compliments concerning our scrumptious full American breakfast. Warm Regards, Didi Shields General Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great place! We stayed 4 nights while visiting our son and family for the Thanksgiving Holiday. Free breakfast was the best! Very clean. Friendly staff. For some reason this will not let me post ..saying I stll need a review????

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Barbara, Thank you for your time in reviewing your recent stay with us! I appreciate your kind compliments and hope to see you return for a visit soon! Regards, Didi Shields General Manager More 

Newport Beach, California, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My sister used the Ayres hotel for her room block for her wedding this past weekend. We had a party of 3 and stayed in a standard room with 2 queen beds the night before the wedding. Our experience was absolutely terrible. We turned on heat in the room, which smelled like burning hair and prompted the smoke / fire... More 

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Sara P., Please accept my deepest and most sincere apologies for the inconveniences you experienced during your recent stay at Ayres Hotel & Spa Mission Viejo. It is completely out of character for any of our team members to behave in the manner that they did. This will absolutely be addressed with our team and serve as a training... More 

Irvine
1 review
5 of 5 stars Reviewed 5 weeks ago

I always travel on business.This hotel is very quiet and clean.Perfect for me. Never a foul smell, always clean, no pets and spacious rooms. Staff is very friendly. Always helpful and willing to make sure I have a pleasant experience.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Andrew N., Thank you for being a loyal Ayres Hotels guest. We appreciate your patronage, feedback, and recommendation. We look forward to having you again in the near future! Kind Regards, Didi Shields General Manager More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 10, 2014

First of all the front desk were very friendly and very nice thought out ours stayed event we had 3 separated reservation with 2 names which can be very confuse but they handle it very well with graceful and professional attitude . The room was very big and very clean , free in room wifi , in room microwave and... More 

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear alfaboat, Thank you for your time in reviewing your recent stay with us at Ayres Hotel & Spa Mission Viejo! Your kind compliments are appreciated as our team works diligently to ensure each guest leaves with a lasting impression of their excellent service. I am delighted that you were able to enjoy our complimentary amenities and in-room microwave and... More 

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 9, 2014

Unloading your luggage at this hotel is tricky - in front of the lobby entrance is the fire lane; You can not park and unload. If you are a family with sleepy kids and lots of luggage (like us) - not having help or a place to unload the kids and luggage makes it difficult. There is also no staff... More 

Was this review helpful? Yes 2
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Leann H, Thank you for your candid feedback regarding you recent stay at Ayres Hotel & Spa Mission Viejo. I am sincerely sorry that your stay was anything less than exceptional. The lack of service is unacceptable and will serve as a training platform for the future for our team. I hope we can restore your faith in our... More 

Concord, Ohio
1 review
5 of 5 stars Reviewed November 2, 2014

We really enjoyed spending eight nights at the ayers hotel and spa last week. The bed was comfortable, the suite was roomy and we found it very clean every day. The staff was always willing to help. Best of all were the made to order breakfasts. Chef Belen prepared our omelets perfectly and greeted us with a smile every day.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Adamzapl, Thank you for choosing Ayres Hotel & Spa Mission Viejo. I appreciate your kind words regarding our spacious and luxurious accommodations! Our team is always looking to exceed our guest's expectations and it looks like they did just that for you! Thank you kindly for your review and recommendation. We look forward to serving you again in the... More 

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Additional Information about Ayres Hotel & Spa Mission Viejo

Address: 28951 Los Alisos Boulevard, Mission Viejo, CA 92692
Phone Number:
Location: United States > California > Orange County > Mission Viejo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ayres Hotel & Spa Mission Viejo 3.5*
Number of rooms: 90
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Also Known As:
Ayres Hotel And Spa Mission Viejo
Ayres Hotel Mission Viejo

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