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Ayres Hotel & Spa Mission Viejo

3.5 of 5 28951 Los Alisos Boulevard, Mission Viejo, CA 92692
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Ayres Hotel & Spa Mission Viejo
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Ayres Hotel & Spa Mission Viejo
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257 reviews from our community

Traveler rating
    155
    69
    19
    10
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dallas, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

First of all the front desk were very friendly and very nice thought out ours stayed event we had 3 separated reservation with 2 names which can be very confuse but they handle it very well with graceful and professional attitude . The room was very big and very clean , free in room wifi , in room microwave and... More

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AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear alfaboat, Thank you for your time in reviewing your recent stay with us at Ayres Hotel & Spa Mission Viejo! Your kind compliments are appreciated as our team works diligently to ensure each guest leaves with a lasting impression of their excellent service. I am delighted that you were able to enjoy our complimentary amenities and in-room microwave and... More

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Unloading your luggage at this hotel is tricky - in front of the lobby entrance is the fire lane; You can not park and unload. If you are a family with sleepy kids and lots of luggage (like us) - not having help or a place to unload the kids and luggage makes it difficult. There is also no staff... More

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Leann H, Thank you for your candid feedback regarding you recent stay at Ayres Hotel & Spa Mission Viejo. I am sincerely sorry that your stay was anything less than exceptional. The lack of service is unacceptable and will serve as a training platform for the future for our team. I hope we can restore your faith in our... More

Concord, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed spending eight nights at the ayers hotel and spa last week. The bed was comfortable, the suite was roomy and we found it very clean every day. The staff was always willing to help. Best of all were the made to order breakfasts. Chef Belen prepared our omelets perfectly and greeted us with a smile every day.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Adamzapl, Thank you for choosing Ayres Hotel & Spa Mission Viejo. I appreciate your kind words regarding our spacious and luxurious accommodations! Our team is always looking to exceed our guest's expectations and it looks like they did just that for you! Thank you kindly for your review and recommendation. We look forward to serving you again in the... More

Phoenix, Arizona
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I would have given this hotel a very good rating because it is convenient, seems new, and on my initial checkin last week and with one front desk person I had a great experience (except for noisy room - see below). This week? Pfft! Checked in last night - asked for room facing away from street. It was very noisy... More

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear usnaturedoc, Thank you kindly for taking the time to write a detailed review concerning your recent stay with us. I apologize for each inconvenience you experienced during your stay. To say that these inconveniences are uncharacteristic for our team would be an understatement. I can understand your frustration in regards to the internet connectivity after a long day of... More

Saint Clair Shores, Michigan
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel and rooms were very clean, we got a suite, it was big and entertained 6 adults in the kitchen. The exercise room and pool was very nice. Sat in the patio and read a book. It was quite and tranquil from the water fountain. Would stay at any Ayres if there is one in the city. The price... More

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AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Debbietebbe, Thank you for choosing Ayres Hotel & Spa Mission Viejo! I appreciate the time you have taken out of your schedule to write this glowing review. I am delighted that you enjoyed our suite accommodations and complimentary amenities. We look forward to serving you again at any of our 21 locations throughout Southern California! Best Regards, Didi Shields... More

San Jose, California
Top Contributor
67 reviews 67 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am giving this a higher rating than perhaps it deserves, but I think the errors they made were probably flukes. When I arrived at the location I was quickly checked in and headed to my room. It was clean and spacious. I was surprised, actually, by how much room there was. Only when I walked around for a while... More

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Patty M, Thank you for your candid review regarding your most recent stay at Ayres Hotel & Spa Mission Viejo. I apologize that your stay was anything less than desirable as it is our main focus to leave our guests with a positive lasting impression. Please let our front desk team know of anything that may have been overlooked... More

Burnaby, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this through Hotwire and got a really good deal but unlike another review we were treated like we paid top dollar. In the lobby they have set out free cookies (very good ones) and a large receptacle of iced lemon water, a nice feature for those who have been on the road for a few miles. The guy... More

Was this review helpful? Yes 1
Carlsbad, CA
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed October 16, 2014

This property was very nice. Clean, modern, artful Spanish design. Friendly staff. Restaurant served tasty food (free, full breakfast; had dinner, as well, prices reasonable and chicken Parmigiana was prepared beautifully.) HOWEVER - Hotel wasn't very full, but my room was in the back side of property, facing freeway, overlooking trash enclosure. Is this because I booked a discounted rate... More

Was this review helpful? Yes 2
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear beachmom, Thank you for your kind compliments regarding our clean and luxurious accommodations. I am saddened to see that you did not bring the location of your room up during your stay as our attentive team members are always more than happy to help move a room. I can assure you that, had this been brought to our attention,... More

nevada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 15, 2014

Everyone was very nice and friendly. The rooms were very nice and very clean!!!!!! Very comfortable room. Full hot breakfast was excellent and a nice bonus. And unlike most Calif hotels- free parking (YEAH!). I'd definitely stay here again if in the area.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear ahtraveling, Thank you for your kind compliments regarding our friendly and attentive team members and luxurious accommodations! I am delighted to see that you were able to enjoy our complimentary full American breakfast buffet and complimentary parking. We appreciate your recommendation and look forward to serving you when you return to the area! Best Regards, Didi Shields General Manager More

La Mirada, California, United States
1 review
5 of 5 stars Reviewed October 9, 2014

We just had a ladies retreat at the Ayres, Mission Viejo. The staff was wonderful in every way. The rooms are beautiful, and the hotel is lovely. We were able to set up the conference room as we liked, and the staff accommodated our every need.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Mission Viejo, responded to this review

Dear Barbara B, Thank you for choosing Ayres Hotel & Spa Mission Viejo for your recent retreat! Our team members work very hard to ensure each guest has a comfortable and pleasant stay. I am thrilled to see that we exceeded your expectations and hope you will be back soon! Warm Regards, Didi Shields General Manager More

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Additional Information about Ayres Hotel & Spa Mission Viejo

Address: 28951 Los Alisos Boulevard, Mission Viejo, CA 92692
Phone Number:
Location: United States > California > Orange County > Mission Viejo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ayres Hotel & Spa Mission Viejo 3.5*
Number of rooms: 90
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Also Known As:
Ayres Hotel And Spa Mission Viejo
Ayres Hotel Mission Viejo

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