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All 19 Milpitas hotels

Extended Stay America - San Jose - Milpitas

2.5 of 5 Hotel   |   1000 Hillview Court, Milpitas, CA 95035
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Extended Stay America - San Jose - Milpitas
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59%
Ranked #13 of 19 hotels in Milpitas
Certificate of Excellence 2013
A recent review
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52 people have reviewed this hotel

Traveler rating
    22
    9
    7
    1
    13
See reviews for
7
7
3
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Colorado
Top Contributor
55 reviews 55 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is an expensive area and this hotel has some of the best rates. But it's definitely a mixed bag - let's start with the positives first. I slept well here. It seemed to be a fairly quiet & mostly professional crowd here. AC / heating unit worked well. There was hot water in the mornings and the coffee was... More

Was this review helpful? Yes
San Jose, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Am currently staying here as there is nothing else available. I booked a king bed, they said I couldn't have one, but would "Give me a double bed room at no extra charge" ?!?!? The first room smelled like someone just had a huge #2 in the bathroom, it smelled so bad I could barely breath. There were stains on... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas, responded to this review

Frank - I appreciate you bringing your experience to our attention. I sincerely apologize for the odors and level of cleanliness in your room. Please know, I am working with our housekeeping staff to improve our cleaning procedures to ensure your experience is not repeated. If you would like to provide additional feedback, please feel free to contact me directly... More

San Marcos, California
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Bathroom would not flush, I called front desk and they could not fix until the next morning. Lights an tv turned off twice and when I called front desk they didn't know how to fix it and didn't even bother to come up and try. When maintenance guy came in the next day to fix toilet he said it was... More

Was this review helpful? Yes
San Carlos, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 30, 2014 via mobile

Front desk staff should be more visible & available. Grab & Go breakfast could improve in quality & variety (Marriott offers more choices). Bedroom, television cable was broken, had to call for another cable. Booked & told we were in a non-smoking room (room 345) but there's a placard on the door when you enter the room that states it... More

Was this review helpful? Yes 1
San Jose, California
1 review
1 of 5 stars Reviewed January 28, 2014

I booked more than two weeks' stay online and it shows a $100 off promotion. I received an email saying that I will get $100 back when I check out. However, I get no news from them after checking out. They keep transferring my call and it finally goes to voice mail and after leaving the message, nobody contacts me.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas, responded to this review

Your review of our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you had difficulties with your Wi-Fi and housekeeping service. I will meet with our staff to make sure this doesn't happen again. As well, I apologize that our staff did not... More

1 review
5 of 5 stars Reviewed January 18, 2014 via mobile

Very friendly n helpful Staff, made me feel at home. Rooms clean n well kept, service Staff very efficient. Exceed all my expectations, the staff went out of the way to help me get directions n locations.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so glad that you enjoyed our staff's helpful service and your clean room. It was a pleasure having you stay with us and we hope we have the opportunity to see you again in the future. More

Bangalore, India
Top Contributor
64 reviews 64 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 29, 2013

Stayed here for a little over a week in November 2013. For the room rate (corporate), you get a really good deal. Well, what you get is a room with all the amenities you'd like. Big flat screen TV is a saviour and the bed is actually very comfortable. Kitchen is well stocked and the facilities are clean overall. What... More

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Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas, responded to this review

Pratish - I appreciate you taking the time to write a review of your experience with us. I am so glad that you enjoyed your room overall, especially the flat screen television and bed. As well, it is great to read that our staff provided you with great service. Still, I am sorry that our grab-and-go breakfast was not stocked... More

Phoenix, Arizona
2 reviews
1 of 5 stars Reviewed November 23, 2013

I had booked a room for a day through a travel agent and after arriving there in the night the guy at the reception tells me that my reservation has been moved to another extended stay america. They did not tell me anything in advance and moved my reservation to some other location which was 15 miles from the current... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas, responded to this review

Your review for our hotel was recently brought to my attention. I am sorry to hear that your reservation was moved to a different hotel and you weren't notified. Please know, this is not a normal occurrence, but one that happened because we had guests unexpectedly extend their stays. Still, to prevent this from happening again, my team is making... More

Sunnyvale, California
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 20, 2013

Moved to California recently and opted to stay here for 4 weeks, but moved in 9 days out to another property. It's just ok, nothing fancy... Room with kichtennette and bath. Kind of stuffy if you cook too there. pros Staff is nice... Free wifi Cons Size of room is small. Pick and go breakfast is hardly there... It's mostly... More

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Los Angeles, California
1 review
4 of 5 stars Reviewed November 8, 2013

Try to find a deal then u will find this place worthwhile! Nice location, close to major freeways, grocery, CVS, and some restaurants.. Clean room... With a lot of amenities for your convenience such as stove top, microwave, utensils and kitchen wares..... Free wifi Free grab and go breakfast with hot coffee, tea, chocolate, instant oat meals, fruits, and some... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas, responded to this review

The feedback provided in your review is much appreciated. Thank you for the kind comments about your clean room and all of the amenities we had to offer. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Please feel free to contact me directly, at sjp@extendedstay.com, with any additional comments... More

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Additional Information about Extended Stay America - San Jose - Milpitas

Also Known As:
Extended Stay America Milpitas
Extended Stay Milpitas
Milpitas Extended Stay
Address: 1000 Hillview Court, Milpitas, CA 95035
Phone Number:
Location: United States > California > Milpitas
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 19 hotels in Milpitas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - San Jose - Milpitas 2.5*
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