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Hilton Garden Inn San Jose/Milpitas

3.0 of 5 30 Ranch Drive, Milpitas, CA 95035
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Certificate of Excellence 2014
Hilton Garden Inn San Jose/Milpitas
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Hilton Garden Inn San Jose/Milpitas
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255 reviews from our community

Traveler rating
    100
    86
    54
    9
    6
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60
28
18
137
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Brilliant staff at this hotel but feel the building look and feel could be improved. I stayed on the side where the road ran and didn't enjoy the noise from cars and lorries at night. Had to ask for the mini bar to be unplugged as it was too noisy. Very convenient location but aging facilities

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Lake Orion, Michigan
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Greetings, This hotel has a great location, close to my work and close to a lot of restaurants. The general Manager (Michelle) did a wonderful job on ensuring my stay was top notch, I find this true of all Hilton hotels and that is why I am a loyal member to Hilton.

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Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Greetings Jeff - Thank you for taking the time to review our property. I am so happy to hear you enjoyed your stay. We look forward to welcoming you back to Hilton Garden Inn Milpitas! More 

Marietta, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel no less than 10 times during the year. My experience has been hit or miss depending on the time of the year. It seems there is quite a bit of turnover at this hotel as the faces I see each time I stay are almost always new. There also seems to be a cook... More 

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Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Greetings Sean! Thank you so much for taking the time to review our hotel. Your input and feedback is important to us! After hearing of your breakfast experience I met with the employee to discuss proper procedures. In an effort to improve service, we have shared your comments with all team members and are working hard to provide 100% satisfaction... More 

Top Contributor
131 reviews 131 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very nice Hilton Garden Inn property. The staff are extremely friendly, the full breakfast is very nice. The location is the best part of this hotel. Having not rented a car during my stay, having so many restaurant and retail options within a 3-4 block walk of the hotel was great!

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Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

I am so happy to hear that you enjoyed your stay at Hilton Garden Inn Milpitas! We appreciate your kind comments and hope to welcome you back soon! You Can Count On Us. Guaranteed. More 

Austin, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I like this place because it is close to my companies headquarters and can get there easily with Bay Area traffic. The place is clean and quiet and has easy access to food all around it. The staff is nice. Always a very quiet stay when I go there.

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Monroe, NY, United States
1 review
5 of 5 stars Reviewed November 4, 2014

Excellent Hotel; clean, friendly, close to major businesses, close to amenities. There is no downside to staying at the Hilton Garden Inn. I have stayed there for most of my California travel, and the staff remembers me each time I return.

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San Jose Milpitas, United States
1 review
3 of 5 stars Reviewed October 24, 2014

Hilton's name implies excellence and that is what people expect! Was completely dissatisfied with stay. There are numerous hotels in the area so I will choose a different one the next time I visit. As a final note - don't waste your time or money eating at this restaurant - you will be so unhappy.

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Salem, United States
1 review
5 of 5 stars Reviewed October 8, 2014

Although I had an initial problem here, it was one that was handled so well by the staff that I felt blessed to have had it. Beds are the best I've been in and I have spine issues. The dinners are delectable. Staff is extremely helpful and friendly. There is a very comfortable SMOKING area! The entire staff really goes... More 

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United States
1 review
3 of 5 stars Reviewed October 6, 2014

I didn't order or take any food for my breakfast but sat with my child who had breakfast, I got bill charged both. I think I have to report this problem in the survey and review as my choice. The bill for two people (1 eat-in and 1 child buffet) was okay for what I could afford to pay. I... More 

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Chesterbrook, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 30, 2014

We were looking for an affordable convenient place to stay while doing some other family activities in the area. The staff was friendly and helpful, and the breakfast exceeded our expectations. The room was fine, but the fitness center was very small.

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Additional Information about Hilton Garden Inn San Jose/Milpitas

Address: 30 Ranch Drive, Milpitas, CA 95035
Phone Number:
Location: United States > California > Milpitas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Jose/Milpitas 3*
Number of rooms: 161
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Also Known As:
Hilton Garden Inn San Jose/Milpitas Hotel Milpitas
Hilton Garden Inn Milpitas
Hilton Milpitas
Milpitas Hilton

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