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Crowne Plaza San Jose - Silicon Valley

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777 Bellew Drive, Milpitas, CA 95035
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Crowne Plaza San Jose - Silicon Valley
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246 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greater Melbourne, Australia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was a home away from home for a long period of time. I spent weeks even months as a guest. The location is great for anyone working for Cisco, or any of the numerous companies around the area. This was a home away from home. The beds are fantastic. Large king sized beds, very very comfortable. The showers are... More 

Was this review helpful? Yes
McLeansville
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is ok, but just ok. Rooms do not have microwave or refrigerator. Front desk staff not very nice, sort of just there doing their job but not making you feel welcome. The room service kitchen was very accommodating however, and they cooked a dish for me at my request that was not on the menu. Room service came... More 

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IHGCare, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Dear Onetufgirl, Thank you for taking the time to share your recent experience with us. I am glad that you liked our room service. It is regrettable that you only found our hotel to be at its average best. Nevertheless, we highly appreciate you feedback. I am confident that our management will continue to do their best to improve in... More 

San Jose, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Silicon Valley hotel is centrally located with convenient access to two major freeways, and offers complimentary shuttle service to local businesses and the Great Mall. It's an excellent property for business and leisure travelers alike. The rooms are very nicely appointed, trendy, spacious and comfortable. With well over 6,000 sq ft of meeting and banquet space this is an... More 

Was this review helpful? Yes
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello Darcy H., Wow, what a fantastic review, it is such a great honor to have your recommendation and high marks posted about our hotel. I can not thank you enough for perfectly wording the highlights of, pretty much, if not all, the points we are very proud of here. We certainly hope to have you stay with us again... More 

Montevideo, Uruguay
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is located close to many different offices buildings. My office was 5 minutes away and the complimentary shuttle took me there and pick me up every day. It also took me to the Great Mall. The room is really comfortable, breakfast has everything you need and the guys at the fromt desk are really helpful solving any issue... More 

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greeting GabrielB_uy, Thank you for the very kind words and for taking time to let us know how your stay with us was. I know when it come to travel there are many choices and we appreciate you giving us an opportunity to see what we have to offer. We are very centrally located to many of the companies in... More 

california
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed in a mini suite and it was large and clean, and really nice. It had a great view, and we loved the layout of it! It was very spacious! There were some bath amenities included, which I thought was really nice. Overall, this was a great stay and a great experience!

Was this review helpful? Yes
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello jjrd, Thank you so much for the high marks and for taking time to let us know how you enjoyed your stay with us. We know how important our guest's ability to rest, relax and recharge before going out and tackling another day is. That is the reason we do our best to have your room ready for you... More 

Mouscron
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 30, 2015

Price do vary a lot according to when you book. Last minute seems very high as some colleagues booked two weeks after me and got almost double price. Clean, spacious rooms. Easy parking. I've read several remarks on the breakfast which were not really positive. Maybe they changed it but to me I took a full breakfast everyday with a... More 

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Dominique D, Thank you for posting such a great review of our hotel. I am very happy to hear you liked our property and that you noticed our fantastic location very near to many of our amazing Silicon Valley neighbors. Pricing in the area does fluctuate and thank you for mentioning that. Early booking is most definitely a good... More 

Reston, Virginia
1 review
4 of 5 stars Reviewed April 29, 2015

Been there for a week. Great hotel, courteous staff. Pool was well maintained. Very well managed. Would certainly recommend to everyone. Its very near to the airport as well. Service was quick and efficient.

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Achin11, Thank you for allowing us to host you while in Silicon Valley and for taking the time to inform TripAdviser members of what we have to offer at our hotel. We hope to see you again and appreciate your high marks. Thanks agian and very safe travels, Santiago Ytuarte Assistant Guest Service Manager. More 

San Jose, California
1 review
5 of 5 stars Reviewed April 28, 2015

I definitely had a wonderful experience at the Crowne Plaza. When I got there, there was a tour bus with tons of people arriving. I thought the noise level would bother me, but I didn't hear anything at all. We were on the 8th floor and the hotel room window overlooked well into the McCarthy Ranch plaza and a bit... More 

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello Janice H, Thank you for your sharing the experience you had while staying with us. I am very happy to hear you had a great stay and pointed out some of the positive things our hotel has to offer. We greatly appreciate you taking time to post this fantastic 5-Star review of the Crowne Plaza Silicon Valley. Thank again... More 

Milano
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 26, 2015

I spent 1 week in April. My company booked this hotel for me. Big room with oriole carpeted floor. The hotel is clean and the price does not include breakfast. Other hotels close to Crowne Plaza are offering better service at lower price.

Was this review helpful? Yes
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings CGAROTTA, I'm sorry to hear that you were disappointed that breakfast was not included with your reservation. If you would like to discuss the details regarding what was included with how your company booked your stay with us, please feel free to contact me directly. Thank you for taking a moment to let us know how your stay with... More 

1 review
5 of 5 stars Reviewed April 23, 2015

I'm a corporate team member for the worlds largest consumer electronics and we frequently hold meetings in this area. Martha Rama is great at organizing our company's stay, is flexible when making adjustments for our last minute requests, and even follows-up after our stay to ensure our visit next time is even better! She's a great asset to the hotel.... More 

Was this review helpful? Yes
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Ms. Nguyen, Thank you for your great comments about Ms. Rama. I will certainly pass on the compliment about her. I am very happy to hear that your group had a good stay and that our staff, particularly Martha, is contributing to our goals. On of which is making the process of booking a group into the hotel as seamless... More 

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