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Crowne Plaza San Jose - Silicon Valley

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777 Bellew Drive, Milpitas, CA 95035
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Crowne Plaza San Jose - Silicon Valley
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Crowne Plaza San Jose - Silicon Valley
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238 reviews from our community

Traveler rating
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    93
    47
    15
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mouscron
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Price do vary a lot according to when you book. Last minute seems very high as some colleagues booked two weeks after me and got almost double price. Clean, spacious rooms. Easy parking. I've read several remarks on the breakfast which were not really positive. Maybe they changed it but to me I took a full breakfast everyday with a... More 

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Dominique D, Thank you for posting such a great review of our hotel. I am very happy to hear you liked our property and that you noticed our fantastic location very near to many of our amazing Silicon Valley neighbors. Pricing in the area does fluctuate and thank you for mentioning that. Early booking is most definitely a good... More 

Reston, Virginia
1 review
4 of 5 stars Reviewed 4 weeks ago

Been there for a week. Great hotel, courteous staff. Pool was well maintained. Very well managed. Would certainly recommend to everyone. Its very near to the airport as well. Service was quick and efficient.

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Achin11, Thank you for allowing us to host you while in Silicon Valley and for taking the time to inform TripAdviser members of what we have to offer at our hotel. We hope to see you again and appreciate your high marks. Thanks agian and very safe travels, Santiago Ytuarte Assistant Guest Service Manager. More 

San Jose, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I definitely had a wonderful experience at the Crowne Plaza. When I got there, there was a tour bus with tons of people arriving. I thought the noise level would bother me, but I didn't hear anything at all. We were on the 8th floor and the hotel room window overlooked well into the McCarthy Ranch plaza and a bit... More 

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello Janice H, Thank you for your sharing the experience you had while staying with us. I am very happy to hear you had a great stay and pointed out some of the positive things our hotel has to offer. We greatly appreciate you taking time to post this fantastic 5-Star review of the Crowne Plaza Silicon Valley. Thank again... More 

Milano
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spent 1 week in April. My company booked this hotel for me. Big room with oriole carpeted floor. The hotel is clean and the price does not include breakfast. Other hotels close to Crowne Plaza are offering better service at lower price.

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings CGAROTTA, I'm sorry to hear that you were disappointed that breakfast was not included with your reservation. If you would like to discuss the details regarding what was included with how your company booked your stay with us, please feel free to contact me directly. Thank you for taking a moment to let us know how your stay with... More 

1 review
5 of 5 stars Reviewed April 23, 2015

I'm a corporate team member for the worlds largest consumer electronics and we frequently hold meetings in this area. Martha Rama is great at organizing our company's stay, is flexible when making adjustments for our last minute requests, and even follows-up after our stay to ensure our visit next time is even better! She's a great asset to the hotel.... More 

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Ms. Nguyen, Thank you for your great comments about Ms. Rama. I will certainly pass on the compliment about her. I am very happy to hear that your group had a good stay and that our staff, particularly Martha, is contributing to our goals. On of which is making the process of booking a group into the hotel as seamless... More 

Sucy-en-Brie, France
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 21, 2015

-breakfast buffet : add more choice of prepared fruits , ham ... -facilities : add sauna, steam bath -in room facilities : air conditioned system is noisy , -wardrobe poor : limited to a cloth hanger , no bathrobe -asked for a quiet room far from elevators and vending machine and get a room closed to it -noisy room with... More 

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings thao_lethien, Please accept my most sincere apologies for the issues you have encountered during your stay, I will certainly make sure that our management team sees the comments you left on your review and if there is anything you would like to discuss in detail please feel free to contact me directly at the email address below. Thank you... More 

Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

I travel frequently to the Bay Area and the staff at the crowne plaza go out of their way to make me feel at home. Maria at the front desk always greets me by name and goes out of her way to make my stay as comfortable as possible. Connie in reservations always seems to find room for me even... More 

Was this review helpful? Yes
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Thank you so much for all the great praise. I will definitely pass on your kind words to our staff members. We try our very vest to provide each of our guests with the best possible experience we can and I am very happy to hear that we have succeeded. Santiago Ytuarte Assistant Guest Service Manager More 

Round Rock, Texas
Top Contributor
123 reviews 123 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 9, 2015

I have had a bitter experience with another Crowne Plaza in Houston so I was skeptical when my company booked me this one in San Jose. It was a good surprise because the hotel is really nice and very well located. Rooms are spacious and clean and TV/WiFi works pretty well. A little price but considering that it is in... More 

Was this review helpful? Yes
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings, I am very sorry to hear that you did not have such a good stay in the Crowne Plaza Houston, however I am very happy to hear that we restored some of your faith in our brand. While I cannot reply for that Crowne Plaza, I am very grateful for the rating you gave us and we certainly look... More 

Bangalore
2 reviews
5 of 5 stars Reviewed April 8, 2015 via mobile

I travel to Sanjose twice a year and stay for 20 days to 1 month. This hotel is home for me in USA while I am away from home in India. Staff is so friendly and polite. Their services are above than expectation of mine. 5 star ratings for cleanliness. 5 star rating for front desk and other staff. One... More 

Was this review helpful? Yes
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Neil2177, Wow! what a fantastic compliment to our hotel as well as our Gust Service Representative, Milena. Thank you so very much for the wonderful praise for the comfort and staff of our property and I will most certainly print and deliver a copy to our staff member with our appreciation of the job she is doing for us.... More 

Villarrobledo, Spain
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 25, 2015

I am very unhappy and disappointed with the service. Before writing this review I've sent an email to the manager, but they never answered me. I've spent two weeks here for business, but I will not come back. I had problems even with the breakfast and with the laundry. Terrible service.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Dear Victor E, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

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