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Crowne Plaza San Jose - Silicon Valley

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777 Bellew Drive, Milpitas, CA 95035
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Crowne Plaza San Jose - Silicon Valley
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Crowne Plaza San Jose - Silicon Valley
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228 reviews from our community

Traveler rating
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149
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Villarrobledo, Spain
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I am very unhappy and disappointed with the service. Before writing this review I've sent an email to the manager, but they never answered me. I've spent two weeks here for business, but I will not come back. I had problems even with the breakfast and with the laundry. Terrible service.

Was this review helpful? Yes 1
Loganville, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had a 2 week stay with Crown Plaza for a business trip... staff was very courteous and professional. Room Service was quick and Seven's gave me a great dinner on the property as well. Even though there was guest laundry available, I did choose to use the Laundry services offered - which was efficient and treated my clothes with care.... More 

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Bengaluru (Bangalore), India
Contributor
13 reviews 13 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed for a week here in march 2nd week. The hotel staff is very nice. Rooms are very spacious and ambiance is amazing. Lots of light and ample parking place. Very near to Cisco/Sandisk offices. lots of indian restaurants near by. If you are looking for a kitchen this is not the place. One more advantage is hertz car... More 

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Clearwater, Florida
Top Contributor
390 reviews 390 reviews
57 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here recently for five nights while on business. Staff was always very friendly and courteous. The hotel lobby and common areas were very clean. My room was very clean. Had a nice large television with a good selection of channels. WiFi worked great and never had a problem with it. Bed was very comfortable. They recognized my platinum status... More 

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New York City, New York
Contributor
15 reviews 15 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is just a one-night stay but it's a pretty decent experience. I've been given the topmost club floor (not sure if it's related to my Platinum Elite status). Nice room and decent view. Being at the junction of 237 and I-880, it's convenient to go to various offices in the area. People in the area certainly know that the... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

1. The Internet at this hotel is very poor. I tried to go to google or yahoo, I takes about 5 minutes for the websites to load. I talked with the front desk downstairs and they pushed me to talk with tech support on the phone. I called them and the tech support insisted there is nothing wrong on their... More 

Was this review helpful? Yes 1
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings ahchang, Thank you for taking a moment to provide our property with your feedback. I am very sorry for the issues you encountered during your stay with us, and would like to offer my most sincere apologies for any problems you may have had. If you would like to discuss these issues, I would like to invite you to... More 

Dallas
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for 10 nights in Jan-Feb 2015. It has strategic location-close to multiple offices and 2 market ranch/restaurants. In-house restaurant is good, it has good parking space, shuttle service etc. Hotel room is fine with basic amenities which can be enhanced. Overall good experience with staff etc.

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Piyush A, Thank you for taking a moment to rate us so highly on TripAdviser. We are very happy to hear that you appreciated our property and we look forward to having you stay with us again. Best regards, Santiago Ytuarte Assistant Guest Service Manager More 

Chicago, Illinois
Contributor
16 reviews 16 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 21, 2015

Room was big and comfortable; staff was accommodating. Good location and a great place for the business traveler. Restaurant and bar very good; every staff member I encountered seemed to care and want to be there - a great experience. I would recommend for all travelers.

Was this review helpful? Yes 1
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Thank you for taking a moment to rate our staff and property. When it come to travel accommodations, we know you have choices and we are very happy to hear that you gave us an opportunity to make you feel welcomed. We certainly look forward to having you stay with us in the future. Best regards, Santiago Ytuarte Assistant Guest... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Business recently brought me to the area and resulted in needing to stay an extra night. The folks at Crowne Plaza were so accommodating to provide a seamless extension and great service. Their service is courteous and professional. I look forward to staying here again.

Was this review helpful? Yes 1
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello Lance F, Thank you for taking some time to provide us with your feed back. I am very happy to hear that we are providing the best guest experience possible. Our goal is to provide a great stay for each of our guests. If we can ever be of service to you again, please feel free to let us... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

Alexa, Pressy and Gloria did very good job during my check in process. They are just wonderful frontdesk team.The hotel area is very quiet and strategically located. definitely i would come back to this hotel on my next visit to Milpitas.

Was this review helpful? Yes 1
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hi there Mr. joseenrique, Thank you for the great rating and for mentioning some of our front desk team. We are very proud of the great group of folks that put in 100% effort in making our gracious guests feel welcomed, recognized and comfortable. We certainly look forward to having you stay with our property again and soon. Kind regards,... More 

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