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Crowne Plaza San Jose - Silicon Valley

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777 Bellew Drive, Milpitas, CA 95035
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1 room 1 adult
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Crowne Plaza San Jose - Silicon Valley
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280 Reviews from our TripAdvisor Community

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Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The Good: big rooms, clean, looks like newly refurbished The bad: medium and below service, relatively expensive ; you really need to be patient if you need anything because they are slow and tend to forget The ugly: still waiting for simple service asks :( It is all about value for money.

Helpful?
Thank Raanan T
Seattle, Washington
Level Contributor
186 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having not stayed in a Crowne Plaza since the burgundy drapes with curtain clips and lavender spray, I was delighted with the new look of the brand! My experience began with a pleasant check-in, walking into an appeasing and stylish room, instantly charging my iPhone on the ihome dock while I took a relaxing shower under their signature showerhead. Afterwards,... More 

Helpful?
Thank IMJetlagged
CrownePlazaSJSV, Public Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hi there IMJetlagged, Wow thank you for the in depth breakdown of your wonderful experience and the awesome rating of 5 of 5-Stars. I am thrilled to hear you had a great stay and you enjoyed your time with us. Just as an FYI, we do offer refrigerators for a minimal fee per stay. other than that I think you... More 

Saint Louis, Missouri
Level Contributor
69 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is about 15 minutes away from the airport. Good location for business travelers or to visit the city. The hotel is usually busy and the front desk had a long two lines with people checking in. The room was nice and nicely decorated. There are lots of food choices around the hotel and mostly Asian food.

Helpful?
1 Thank B M
CrownePlazaSJSV, Public Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings B M, Thank you for taking a moment to let us know how your stay was and for the rating of 4 of 5-Stars, in spite of the wait time at the front desk. I hope you will accept my most sincere apologies for that. Unfortunately here at our hotel, there may be a moment or two of a... More 

Salem, Massachusetts
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was very pleasant and helpful. Stayed on 12th floor executive area. Room was immaculate with high quality linens and daily room service. It was quiet and we slept well at night. Area was safe for walking short distances but because of the highways nearby a car is needed to get around Milpitas. There is a free shuttle available for... More 

Helpful?
Thank eurus352
CrownePlazaSJSV, Public Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hi there eurus352, Thank you very much for the great rating of 4 of 5-Stars and the wonderful review of our hotel. We are always excited when our great guests let us know how their stay with us was. It was so great to hear that our staff and our hotel was to your liking and we certainly hope you... More 

Colorado Springs, Colorado
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel seemed very nice when I drove up to it. Check-in was fine, although I wish they were a bit more proactive in offering an upgrade for Platinum Ambassador members. Hallway had a strange smell to it. Room was clean and modern, bathroom was good as well. For the price, you really can't go wrong with it. They do have... More 

Helpful?
Thank silverm0623
CrownePlazaSJSV, Public Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings silverm0623, Thank you for the wonderful rating of 4 of 5-Stars and the great recommendations you posted about our property. I am very sorry to hear that there may have been an issue with offering you an upgrade and if you would please contact me directly at the email address below, I would like the opportunity to make it... More 

London, United Kingdom
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 15, 2015

Staff is very nice and competent. Was there for a week and enjoyed the stay. Clean comfortable rooms. Breakfast is pretty good with a full selection. Beers were a bit pricey though but drinks were tasty.

Helpful?
Thank Robin13_T
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello Robin13_T, Thank you for the wonderful recommendation and great feedback! I can't thank you enough for the 4 of 5-Star rating and we really are thrilled to hear that you had a great stay and are sharing the good things on social media. Thank you, Santiago Ytuarte Assistant Guest Service Manager. More 

Thousand Oaks, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 7, 2015

This was my 2nd stay at this hotel. This last summer I had a great experience so i decided to stay again and my boss actually based on my referral stayed this past weekend as well. The hotel is nice and staff is friendly! They greet you when you check in and give you a welcome amenity for being an... More 

Helpful?
Thank collegesoccercoach
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello collegesoccercoach, Thank you very much for rating us 4 of 5-Stars, that means a lot to us. I am sorry that the you feel the breakfast was overpriced, however, there are a number of great choices in the are to fit many budgets and food preferences. I hope with will not keep you from staying with us in the... More 

Munich, Germany
Level Contributor
95 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed December 6, 2015

Sometimes I wonder why most of the Hotels in US are so lousy. The Crown Plaza is here no exception - it is an average Hotel in Silicon Valley. It is ok for some nights, has the usual Fitness facilities an average breakfast and a small bar. The rooms are big the bath is old and the shower is in... More 

Helpful?
Thank wagnerjoerg1965
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings wagnerjoerg1965, Thank you for taking a moment to post a review of our hotel. I appreciate you mentioning the differences between hotels in the US and abroad. As you well know, many properties can be different from state to state here and even more so from country to country. I understand that each guest has specific expectations and we... More 

Munich, Germany
Level Contributor
156 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed November 14, 2015

Hotel location great for Silicon Valley but it is always full mid week so expensive. Rooms bright, clean and good size. Nice little outdoor pool but Gym is a bit small and limited equipment. Breakfast offerings very good, bar food was a real let down on the Sunday night we ate there.

Helpful?
Thank grwpl
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello grwpl, I am sorry you did not have the best stay with us and apologize for any of the less than satisfactory parts of your stay with us. I do see that you rated both service and sleep quality a 4 of 5-Stars, thank you for your great rating. if you would like to discuss any of the details... More 

Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 12, 2015 via mobile

Nice place for offices near by, service is ok. Breakfast is decent. Good amount of parking space. Overall a no problem experience, having seen Asian hotels the rating will be not big. But for hotels of this range in us, the service is good so will give 4 star.. Breakfast area employees are good, they know to smile.. Receptionists should... More 

Helpful?
Thank gankum
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello gankum, Thank you for the wonderful rating of 4 of 5-Stars, we greatly appreciate you taking a moment to let us know how our stay with us was. Thank you for mentioning the difference between Asian hotels and hotels in the U.S. There are a number differences in hotels from one country to another and i appreciate you mentioning... More 

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