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Crowne Plaza San Jose - Silicon Valley

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777 Bellew Drive, Milpitas, CA 95035
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Crowne Plaza San Jose - Silicon Valley
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Crowne Plaza San Jose - Silicon Valley
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250 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Jakarta, Indonesia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

my first stayed in this hotel was last year in 2014, the reason was because it's near to my office and there was shuttle bus provided from hotel to office. at that time everything was OK as far as i could remember. however, it just happened in my observation and experience that the service quality is deteriorating. at least from... More 

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Dubai, United Arab Emirates
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed there for a business trip, hotel was good specially after renovations, friendly staff, average breakfast buffet ,very close to the heart of silicon valleys and most companies,across the highway there is a shopping and restaurant area

Was this review helpful? Yes
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello Mahmoud A, Thank you so very much for taking a moment out of your busy day to let us know how you enjoyed your stay at our hotel. We greatly appreciate your rating of 4-Stars. We are very happy to hear that you liked the location of the property and that it served you well for your business dealings... More 

Carmel, Indiana
5 of 5 stars Reviewed 4 weeks ago

I ALWAYS stay at the CPSJ-SV when I come to SJC. Unfortunately this trip I was scheduled to stay at another local competitor. I arrived at the "other" hotel to find myself in a less-than-safe situation and was prepared to sleep in my car all week as everywhere was booked solid. I came over to the CPSJ-SV "just in case"... More 

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello CYP317, What a fantastic review and amazing rating you have given our hotel. Thank you so very much. I am very sorry to hear that your booking at another property was not so good. I am however very happy that we were able to take care of your need for a place to stay. I often tell our great... More 

Greater Melbourne, Australia
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a home away from home for a long period of time. I spent weeks even months as a guest. The location is great for anyone working for Cisco, or any of the numerous companies around the area. This was a home away from home. The beds are fantastic. Large king sized beds, very very comfortable. The showers are... More 

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello TusCbr, Thank you so very much for letting us know how your experiences here with us have been. I can not thank you enough for posting such a great review of our hotel, staff and amenities. As you well know, we are always looking forward to seeing you. Very best regards and until we see you here again, very... More 

McLeansville
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 12, 2015 via mobile

This hotel is ok, but just ok. Rooms do not have microwave or refrigerator. Front desk staff not very nice, sort of just there doing their job but not making you feel welcome. The room service kitchen was very accommodating however, and they cooked a dish for me at my request that was not on the menu. Room service came... More 

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IHGCare, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Dear Onetufgirl, Thank you for taking the time to share your recent experience with us. I am glad that you liked our room service. It is regrettable that you only found our hotel to be at its average best. Nevertheless, we highly appreciate you feedback. I am confident that our management will continue to do their best to improve in... More 

San Jose, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 4, 2015

This Silicon Valley hotel is centrally located with convenient access to two major freeways, and offers complimentary shuttle service to local businesses and the Great Mall. It's an excellent property for business and leisure travelers alike. The rooms are very nicely appointed, trendy, spacious and comfortable. With well over 6,000 sq ft of meeting and banquet space this is an... More 

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello Darcy H., Wow, what a fantastic review, it is such a great honor to have your recommendation and high marks posted about our hotel. I can not thank you enough for perfectly wording the highlights of, pretty much, if not all, the points we are very proud of here. We certainly hope to have you stay with us again... More 

Montevideo, Uruguay
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 1, 2015

The hotel is located close to many different offices buildings. My office was 5 minutes away and the complimentary shuttle took me there and pick me up every day. It also took me to the Great Mall. The room is really comfortable, breakfast has everything you need and the guys at the fromt desk are really helpful solving any issue... More 

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CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greeting GabrielB_uy, Thank you for the very kind words and for taking time to let us know how your stay with us was. I know when it come to travel there are many choices and we appreciate you giving us an opportunity to see what we have to offer. We are very centrally located to many of the companies in... More 

california
Level Contributor
3 reviews
5 of 5 stars Reviewed May 28, 2015

My husband and I stayed in a mini suite and it was large and clean, and really nice. It had a great view, and we loved the layout of it! It was very spacious! There were some bath amenities included, which I thought was really nice. Overall, this was a great stay and a great experience!

Was this review helpful? Yes
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello jjrd, Thank you so much for the high marks and for taking time to let us know how you enjoyed your stay with us. We know how important our guest's ability to rest, relax and recharge before going out and tackling another day is. That is the reason we do our best to have your room ready for you... More 

Mouscron
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 30, 2015

Price do vary a lot according to when you book. Last minute seems very high as some colleagues booked two weeks after me and got almost double price. Clean, spacious rooms. Easy parking. I've read several remarks on the breakfast which were not really positive. Maybe they changed it but to me I took a full breakfast everyday with a... More 

Was this review helpful? Yes
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Dominique D, Thank you for posting such a great review of our hotel. I am very happy to hear you liked our property and that you noticed our fantastic location very near to many of our amazing Silicon Valley neighbors. Pricing in the area does fluctuate and thank you for mentioning that. Early booking is most definitely a good... More 

Reston, Virginia
1 review
4 of 5 stars Reviewed April 29, 2015

Been there for a week. Great hotel, courteous staff. Pool was well maintained. Very well managed. Would certainly recommend to everyone. Its very near to the airport as well. Service was quick and efficient.

Was this review helpful? Yes
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Achin11, Thank you for allowing us to host you while in Silicon Valley and for taking the time to inform TripAdviser members of what we have to offer at our hotel. We hope to see you again and appreciate your high marks. Thanks agian and very safe travels, Santiago Ytuarte Assistant Guest Service Manager. More 

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