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All 19 Milpitas hotels

Sheraton San Jose Hotel

3.5 of 5 Hotel   |   1801 Barber Lane, Milpitas, CA 95035
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74%
Ranked #5 of 19 hotels in Milpitas
A recent review
5 of 5 stars reviewed 3 days ago
Chantel4242 San Antonio, Texas
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221 people have reviewed this hotel

Traveler rating
    73
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    44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I don't know where to start! The Staff was exceptional! Every day (we were there for 6 days) the head of Sales greeted us at the elevators with a "Good Morning" and genuine smile. Each and every staff person was cordial and nice - smiles every time we walked through the lobby! The rooms were better than expected - clean,... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing such wonderful feedback about the friendliness and professionalism that our team delivered during your stay. We do our best to insure a flawless stay for each of our guests. And when our guests notice, then we know we have accomplished our goal to satisfy them! We appreciate your business and hope to see you here again... More

1 review
5 of 5 stars Reviewed 1 week ago NEW

My husband works in San Jose area three days each month and thus we stay in hotels often. Sheraton in Milpitas is one that I highly recommend. Very nice property located just off Hwy 880. Free parking, excellent service and great staff. Today I arrived at the hotel very early and Ryan M at the front desk helped me with... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

It is great to hear that Ryan M delivered exceptional service, we appreciate your commendation! We are proud to have him on our team. We hope that you continue to stay with us, thank you for sharing your feedback with us and our future guests! More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We spent a night here. Two suites, it was a nice stay the pool was good as well. Only that one of the suites was leaking water from the ac I guess onto the carpet. One of the floors smelled like weed. But it was taken care of. Next time I want a cabana by the pool.

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your feedback. We look forward to your next visit. More

San Jose, California, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I needed a place to hold a training seminar / meeting for all of my employees. All I can say is WOW! From the start Jan Cobb in Sales was so helpful, cooperative, and exceptionally accommodating. The room was perfect set up just as requested with everything we could possibly need. We had breakfast mid-morning snacks a FANTASTIC lunch with... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

We're glad to know that Jan Cobb helped make your meeting a successful one. Thank you for sharing your feedback with us and our future guests. We hope that you will return to the San Jose Sheraton for a vacation too, so that you can experience the other hotel features that we have to offer. Thank you for booking your... More

Santa Clara, California
1 review
5 of 5 stars Reviewed 2 weeks ago

We booked a stay at the Sheraton San Jose Hotel for 2 nights through hotels.com for a cabana suite facing the pool at a very decent price. However, on arrival to the hotel we learned hotels.com made an error that was not disclosed to us and we were basically left without reservations. The staff at the Sheraton went above and... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you very much for sharing your feedback with us and our future guests. It's feedback like yours that makes us know that we are doing things right and that we are proud of the team we have. The impeccable service that was provided by both Hannah and Joy is a great repesentation of what we try to achieve daily. More

Newport Beach, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay while attending a conference. The room was nice.....it was large and had a nice view of the pool. The staff was very attentive and friendly. On the second day of our conference the restaurant gave us the opportunity to pre-order lunch so that we could all get our food in a timely matter. The free airport shuttle... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your recent experience at the San Jose Sheraton Hotel with us and our future guests. We are happy to know that our team was able to deliver friendly service that helped make your stay enjoyable even while on business. We hope that when you return, you will have more time to enjoy the heated pool and... More

Sydney
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here a few times this year and like the hotel Parking close to room, nice pool Rooms are well equipped and suites are very nice though a little worn down Had issues with the lights at entrance one time but overall no issues Quiet location

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your feedback and for choosing to stay with us. We appreciate your business and we look forward to many more of your visits. More

New York City, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We really enjoyed staying in this hotel (while on vacation). While we chose it out of necessity, rather than location or anything else, we were pleasantly surprised both times we chose to stay there. The service was top-notch, with the bell boy and front desk staff being attentive, friendly (and even refusing tips!). The free parking was a nice touch,... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. We are happy to hear that you enjoyed your stay and we look forward to your next visit! More

Seattle
Top Contributor
424 reviews 424 reviews
50 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 23, 2014

This is a typical Sheraton, well maintained and good service, in a business area just off the highway. It's definitely a great location for business travelers. There is no decent place to eat nearby, you need a car and the willingness to drive a few miles for some decent food.

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback! You are right about the accessibility to other restaurants in the area by saying that you need a car. However, we do have a restaurant a bar on property that serves breakfast, lunch and dinner, and we also offer in-room dining. We appreciate that you chose to stay with us and look forward to... More

1 review
5 of 5 stars Reviewed July 17, 2014

I was very pleased with their customer service! Sheraton helped set-up my workshop that was given last minute notice .From booking rooms, meeting space, working materials, and catering; everything was taken care of. Even when I had last minute changes, they were very accommodating. The meeting space was good and it opened up to the terrace. This allowed my team... More

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

We are glad that you had a successful workshop here and thank you for sharing your feedback with us and our future guests. As you mentioned, our meeting space opens up to the terrace which is great for any breaks in between meetings to re-energize the attendees. We appreciate your recognition of our team members and hope that you will... More

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Additional Information about Sheraton San Jose Hotel

Address: 1801 Barber Lane, Milpitas, CA 95035
Phone Number:
Location: United States > California > Milpitas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton San Jose Hotel 3.5*
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Also Known As:
Sheraton Milpitas
Milpitas Sheraton

90 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Milpitas #4 Family Hotel in Milpitas
Hotel Class
Official Description (provided by the hotel)
Enjoy a warm welcome at the Sheraton San Jose Hotel. Close to Silicon Valley, The Great Mall, and Paramount's Great America Theme Park. Offers 14 different meeting spaces. ... more   less 
Number of rooms
229

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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