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Sheraton San Jose Hotel

3.5 of 5 1801 Barber Lane, Milpitas, CA 95035
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Sheraton San Jose Hotel
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Sheraton San Jose Hotel
Sheraton San Jose Hotel
Sheraton San Jose Hotel
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237 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Louis MO
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is hands down the nicest Sheraton I have been to. Charlie was at the front desk when we arrived. He was polite, friendly, and efficient. The lobby was large and smelled very nice. The room we had was large and everything was in good working order and we had everything we needed. We had access to the Club Lounge.... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Your feedback about your recent experience is great! I am happy to hear that everyone, especially Charlie, helped to make your stay enjoyable here at the San Jose Sheraton. If you are a SPG member, I would encourage you to book your next hotel stay with us through the sheraton.com/sanjose site so that you can avail of complimentary WiFi and... More 

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Relative to the other SPG options in San Jose, this place rocks. Stayed here multiple weeks in Dec 2014 and Jan 2015. Would definitely recommend this over the nearby Four Points in downtown (reviewed this, too). This isn't a luxury hotel but a nice place to go back to after work. Rooms are big and quiet. Good room service options... More 

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I could not have said it better myself! You pointed out several features of the property that make it an ideal hotel for both business and leisure travelers. I will definitely share your feedback with Chris -- the cool dude with the goatee. I appreciate the time you took to share your experience with us and our future guests, thank... More 

Bangkok, Thailand
Top Contributor
100 reviews 100 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was undergoing some renovations, but the friendly staff ensured we were accommodated far from that activity. The hotel has nice large rooms and we had rooms in the RHS tower. The rooms were large and quiet as the location afforded a nice tree lined area. There is a pool in the centre of the buildings, but we did... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback about your recent stay with us. It is exciting to hear that you enjoyed your weekend stay here. The hotel is quiet on the weekends but the staff definitely keeps it warm. Our location makes it ideal for the leisure traveler because of proximity to shopping and a good variety of restaurants that serve... More 

Israel
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2014

The hotel is not modern but it holds clean rooms with lots of space. My AC was doing noise.. but I got used to it pretty fast. The service is good. There is only free Wi-Fi in the lobby. As for breakfast - it was good though looks pretty expensive to me. The location is quite good, 10 minutes drive... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for staying with us. I appreciate the feedback about your stay. We will be renovating our rooms soon so there is a lot to look forward to, aside from the clean rooms that we consistently offer. We hope to see you again. Happy holidays! More 

Austin, Texas
Top Contributor
97 reviews 97 reviews
97 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed November 29, 2014

This is a lovely hotel for a Sheraton! In my experience, U.S. Sheratons can be outdated but this hotel surpassed my expectations. As a Platinum I was upgraded to a lovely one bedroom suite with a balcony overlooking the pool (and a nice view of the mountains beyond), an updated bathroom, and nice, plain decor (nothing was dirty or really... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

We are happy to hear that you had a very good experience at our hotel. The hotel has many features that not all our guests are able to enjoy, such as the restaurant and great view, so we are happy to know that you were able to. We look forward to having you again soon. Thank you for sharing your... More 

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 28, 2014

Heater was broken! Fortunately it was fairly moderate outside but it was still cold enough that we got terrible sleep! Wanted a relaxing night in so we looked at the pay per view movies. Expected them to be expensive, but for $18, we went to a real theater instead! Lastly, I booked this hotel by calling Sheraton directly. My husband... More 

Was this review helpful? Yes 1
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I read your comments and appreciate that you let us know about your stay. I am sorry that it was not pleasant and we will continue to make improvements to satisfy our guests. When booking rooms at our hotel, it is always best to book directly through starwood.com or sheraton.com/sanjose to avail of the best rate. We guarantee the best... More 

India
Contributor
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 30, 2014

I expect a Sheraton to be a well oiled machine, to run smoothly and efficiently. I have stayed at this very hotel before several times and always had a pleasant experience. I would rate it a 3.5 but I have to choose between 3 & 4 and I choose because they are better than. I stayed there for 10 nights... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for giving us the opportunity to improve by letting us know about your concerns. We appreciate the feedback and we are glad that despite the glitch, you were able to enjoy your stay with us. We hope to see you again in the future. More 

Los Angeles, California
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 19, 2014

Everything you expect from a Sheraton; nice property with friendly staff but the rooms have wall air conditioning units that you would expect to see in lower end Starwood properties. The result is a noisy experience that makes sleep a little difficult.

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I apologize that your stay was not as comfortable as we would have liked it to be. Thank you for sharing your feedback with us so that we can improve on our product and create a better experience for our future guests, including you. More 

Parkland, Florida, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 6, 2014

I found the hotel to be a very nice business hotel, and the pool area looked very inviting. The restaurant food was very good, especially the poached eggs w. asparagus appetizer. Unfortunately the room A/C had to be reset by Maintenance AND the door key card slot had to be reset by Maintenance AND the "hot" water was barely warm.... More 

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your feedback regarding your recent stay with us. We value your comments and will share these with our team so that we can work on improving. We hope that you will come and stay again More 

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 3, 2014

We had a last-minute business trip and were able to secure rooms at this property, which was close to the business we were in town to visit. I was very pleased with the great service we received from the staff throughout our stay - day and night. They went out of their way to ensure we had a place to... More 

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback. It is good to know that we were able to meet your needs for your stay. We look forward to your next visit and hope that you would be able to enjoy the rest of the hotel's features,including the heated outdoor pool, 24/7 fitness room and the Bistro restaurant. See you soon! More 

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Additional Information about Sheraton San Jose Hotel

Address: 1801 Barber Lane, Milpitas, CA 95035
Phone Number:
Location: United States > California > Milpitas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton San Jose Hotel 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Sheraton Milpitas
Milpitas Sheraton
Hotel Style:
#4 Business Hotel in Milpitas
#5 Family Hotel in Milpitas

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