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Sheraton San Jose Hotel

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1801 Barber Lane, Milpitas, CA 95035
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Sheraton San Jose Hotel
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Sheraton San Jose Hotel
Sheraton San Jose Hotel
Sheraton San Jose Hotel
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244 reviews from our community

Traveler rating
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    98
    50
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Use this hotel frequently for work travel Mon - Fri. I'm quite pleased with the place in general having stayed at most SJC and Palo Alto hotels at this point. I like that the hotel is a bit more isolated and relatively quiet (at least on the spg floors). Pros: Comfortable beds and solid bedding. Shower has great water pressure... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Christopher, we are grateful that you took time to provide a good review of our hotel. It is ideally located, isolated but not far from many points of interest, and also quiet. We will be undergoing a rooms refresh soon, so we hope that you will have another opportunity to stay. As for WiFi access, if you were to book... More 

Huntington Beach, California
Top Contributor
55 reviews 55 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 4 days at this Sheraton and from the front desk greeting, to room service and of course the bar we had an excellent experience. The staff went out of their way to make sure we had everything we asked for and were all smiles while doing it. But I can't give the hotel a 5 STAR review for... More 

Was this review helpful? Yes 1
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Jim, the good news is that our pool is heated once again. During the winter season, we turn off the pool heater because it is hardly used during the cold weather (not to mention that it helps with energy cost); however, since it has been a relatively warm winter, we have decided to shorten that time. We hope that you... More 

madrid
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for four days for business. Friendly and helpful staff. A couple issues at check-in, eg, front desk said my room would be ready by noon as being cleaned. I came back at 1, it still wasn't ready yet. They went out of their way to make me feel comfortable, eg had me wait at club lounge where it... More 

Was this review helpful? Yes 1
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for connecting with us by choosing to stay here. We are glad that you were satisfied with your accomodations. We will continue to focus on training our friendly and helpful team to improve communication with both our guests and fellow co-workers. We look forward to your next visit! More 

somers. wisconsin
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night. Clean and comfortable with nice outdoor areas. Food provided at conference left a lot to be desired. Staff were friendly and helpful. Separate garbage and recycling containers throughout. All in all what you would expect from a Sheraton. Would return.

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you, Grinisa, for sharing your feedback about your recent stay with us. We encourage recycling in our entire hotel and appreciate that you noticed it because it is important for us to make a difference. We look forward to your next visit and hope that you would stay longer. More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I was accompanying my husband to the bay area when we had to stay at this hotel , he prefers the Marriott but it wasn't available. The wifi connection sucks real bad .Beds aren't comfortable.Breakfast menu in the executive lounge is very limited. The timing for the breakfast is till 9:30 am but they start wrapping up way before that... More 

Was this review helpful? Yes 1
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Amber, thank you for giving us your feedback, we will follow-up on your concerns. The hotel will soon undergo some renovation, so I hope that you will visit in the future. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and I stayed here after a concert in Oakland on valentines day. We've been here before and it's been great both times. We enjoyed watching t.v and the fact that it was quiet. Bed was comfortable and clean. The balcony had a good view of the mountains which was peaceful. Overall it's clean and calm. Complimentary coffee ,tea... More 

Was this review helpful? Yes 1
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I am glad that you and your husband enjoyed your time here, Elvia. Thank you for sharing your feedback and for visiting us again. We look forward to your next stay! More 

Washington, DC
Top Contributor
210 reviews 210 reviews
51 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed February 14, 2015

Not sure if I would stay here on a personal visit - the hotel was just ok nothing special. Stayed here on business for 5 nights and thought the price was pretty high considering what you were getting. The good news: The hotel was very clean and room was large and spacious. It was close to my business headquarters location.... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I appreciate that you took the time to provide valuable feedback for us. I wish that you had a better than ok stay. I understand that there are some areas that need improvement, so I will share your comments with our team and together we can work on the processes that impact our guests’ impression of the hotel to make... More 

St. Louis MO
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 27, 2015

This is hands down the nicest Sheraton I have been to. Charlie was at the front desk when we arrived. He was polite, friendly, and efficient. The lobby was large and smelled very nice. The room we had was large and everything was in good working order and we had everything we needed. We had access to the Club Lounge.... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Your feedback about your recent experience is great! I am happy to hear that everyone, especially Charlie, helped to make your stay enjoyable here at the San Jose Sheraton. If you are a SPG member, I would encourage you to book your next hotel stay with us through the sheraton.com/sanjose site so that you can avail of complimentary WiFi and... More 

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 15, 2015

Relative to the other SPG options in San Jose, this place rocks. Stayed here multiple weeks in Dec 2014 and Jan 2015. Would definitely recommend this over the nearby Four Points in downtown (reviewed this, too). This isn't a luxury hotel but a nice place to go back to after work. Rooms are big and quiet. Good room service options... More 

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I could not have said it better myself! You pointed out several features of the property that make it an ideal hotel for both business and leisure travelers. I will definitely share your feedback with Chris -- the cool dude with the goatee. I appreciate the time you took to share your experience with us and our future guests, thank... More 

Bangkok, Thailand
Top Contributor
101 reviews 101 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 6, 2015

This hotel was undergoing some renovations, but the friendly staff ensured we were accommodated far from that activity. The hotel has nice large rooms and we had rooms in the RHS tower. The rooms were large and quiet as the location afforded a nice tree lined area. There is a pool in the centre of the buildings, but we did... More 

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback about your recent stay with us. It is exciting to hear that you enjoyed your weekend stay here. The hotel is quiet on the weekends but the staff definitely keeps it warm. Our location makes it ideal for the leisure traveler because of proximity to shopping and a good variety of restaurants that serve... More 

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