We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Milpitas hotels

Sheraton San Jose Hotel

3.5 of 5 Hotel   |   1801 Barber Lane, Milpitas, CA 95035
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Sheraton San Jose Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Sheraton San Jose Hotel to your Saves list
Ranked #5 of 19 Hotels in Milpitas
A recent review
4 of 5 stars reviewed 3 weeks ago
LonelyTraveller77 India
Write a Review

230 reviews from our community

Traveler rating
    73
    92
    47
    9
    9
See reviews for
41
28
28
128
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (230)
  • Mar-May only
    (55)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (48)
All months
India
Contributor
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I expect a Sheraton to be a well oiled machine, to run smoothly and efficiently. I have stayed at this very hotel before several times and always had a pleasant experience. I would rate it a 3.5 but I have to choose between 3 & 4 and I choose because they are better than. I stayed there for 10 nights... More

Was this review helpful? Yes
Los Angeles, California
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Everything you expect from a Sheraton; nice property with friendly staff but the rooms have wall air conditioning units that you would expect to see in lower end Starwood properties. The result is a noisy experience that makes sleep a little difficult.

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I apologize that your stay was not as comfortable as we would have liked it to be. Thank you for sharing your feedback with us so that we can improve on our product and create a better experience for our future guests, including you. More

Parkland, Florida, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 6, 2014

I found the hotel to be a very nice business hotel, and the pool area looked very inviting. The restaurant food was very good, especially the poached eggs w. asparagus appetizer. Unfortunately the room A/C had to be reset by Maintenance AND the door key card slot had to be reset by Maintenance AND the "hot" water was barely warm.... More

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your feedback regarding your recent stay with us. We value your comments and will share these with our team so that we can work on improving. We hope that you will come and stay again More

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 3, 2014

We had a last-minute business trip and were able to secure rooms at this property, which was close to the business we were in town to visit. I was very pleased with the great service we received from the staff throughout our stay - day and night. They went out of their way to ensure we had a place to... More

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback. It is good to know that we were able to meet your needs for your stay. We look forward to your next visit and hope that you would be able to enjoy the rest of the hotel's features,including the heated outdoor pool, 24/7 fitness room and the Bistro restaurant. See you soon! More

Denver, Colorado
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 7, 2014

Nice facility. The good: nice, courteous staff. Room size in king room spacious. Room service at pool area. Good food. The windows open all the way. The bad: charge for wireless ( which didn't work over half the time of the stay (3 days). No hard wire/Ethernet capabilities although cable is left up on the desk to appear that it... More

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback with us and our future guests. We appreciate it and we will work on those areas that we can improve on, such as WiFi. We hope to see you again. More

Waukesha, Wisconsin
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 6, 2014

Overall, on my list of places to stay, this is in the lower tier. Mostly because of no free breakfast, and smaller room choices. It's a good place for staying in the business park by Ranch Drive. The rooms are clear and ok, but make sure to view my room selection descriptions for which one to get based on whats... More

Was this review helpful? Yes 1
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback with us and our future guests. I am sure that the information that you have shared regarding room choices will prove to be very helpful for our guests because when they book a room, using the hotel website, they can actually choose the room type. In addition to the Club, the hotel has other... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 4, 2014

We looked for a last minute hotel in the Bay Area and found this hotel in San Jose. The hotel is very conveniently located. The clientele is mostly business but there is also a mix of leisure travelers. The staff was very helpful and friendly. The hotel was clean as maintained very well. The pool area was great and swimming... More

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I am happy to hear that you and your kids enjoyed your time here at the San Jose Sheraton. The hotel has a relaxed atmosphere throughout the property which gives it that resort feeling. I am glad that you were able to use the heated pool,there are no other hotels in this area that give you the same feeling. Thank... More

Longport, New Jersey
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 31, 2014

I had my email confirmation in hand when I went to check-in. The hotel clerk could not find it. He offered no assistance. I asked for a manager. A manager came out and could not find it. The first clerk stood behind the manager and snickered the entire time she looked for the reservation. After this went on for approximately... More

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your feedback about your recent stay. I apologize that you were not completely satisfied with the service that you received; however, we will share your input with the team and work on continuous improvement. Thank you for staying and hopefully, you will give us another opportunity to show you that we can provide great service. More

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed August 25, 2014

I don't know where to start! The Staff was exceptional! Every day (we were there for 6 days) the head of Sales greeted us at the elevators with a "Good Morning" and genuine smile. Each and every staff person was cordial and nice - smiles every time we walked through the lobby! The rooms were better than expected - clean,... More

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing such wonderful feedback about the friendliness and professionalism that our team delivered during your stay. We do our best to insure a flawless stay for each of our guests. And when our guests notice, then we know we have accomplished our goal to satisfy them! We appreciate your business and hope to see you here again... More

1 review
5 of 5 stars Reviewed August 21, 2014

My husband works in San Jose area three days each month and thus we stay in hotels often. Sheraton in Milpitas is one that I highly recommend. Very nice property located just off Hwy 880. Free parking, excellent service and great staff. Today I arrived at the hotel very early and Ryan M at the front desk helped me with... More

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

It is great to hear that Ryan M delivered exceptional service, we appreciate your commendation! We are proud to have him on our team. We hope that you continue to stay with us, thank you for sharing your feedback with us and our future guests! More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton San Jose Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton San Jose Hotel

Address: 1801 Barber Lane, Milpitas, CA 95035
Phone Number:
Location: United States > California > Milpitas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton San Jose Hotel 3.5*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Starwood, Orbitz, Expedia, Travelocity, Priceline, Despegar.com, Hotels.com, TripOnline SA and Tingo so you can book your Sheraton San Jose Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Milpitas
Milpitas Sheraton

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (87)
Viewed
Pool/beach area (9)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (16)
Viewed
Dining (5)
Viewed
View from room (7)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (14)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Pool/beach area (1)
Viewed
Room/suite (8)
Viewed
Dining (2)
Viewed
Hotel & grounds (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay