I stay at this Sheraton frequently, and I am always delighted. The staff is kind and efficient every single time. I have always been able to check in within 5 minutes of arrival. The lobby is always clean and beautiful, as are the rooms. The pool is gorgeous and a great swim for lap swimmers. On business or leisure, this...
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We are always delighted to have you here. Thank you for choosing to stay with us!
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I stayed one night there. I reserved a club floor with Starwood points. I got a very nice and very clean room on the club floor. Club was nice, and had a decent (simple) choice of breakfast
Service was good, and there was free self park. was located in a nice corporate park, and was treelined and alot of greenery....
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Thank you for taking the time to provide us with your feedback!
Our team takes great pride in keeping the hotel clean and providing the warm friendly service to all of our guests.
We are glad that you enjoyed it and we hope to see you again soon.
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If you need to spend a couple of days in a business hotel near San Jose, the Sheraton is the one. The rooms are spacious and the breakfast was generous. The hotel handled a group of 100 from our organization and the service was excellent.
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Thank you for your positive feedback. I'm glad that you enjoyed your stay.
When traveling to the area for business, the Sheraton San Jose is definitely the place to stay because of its close proximity to several prominent Silicon Valley Businesses and its accessibility to major bay area freeways. And our team's goal is provide excellent service all the time!
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Staye here for 1 night in a club level room on the 9th floor. The hotel lobby, club lounge, grounds, and room are all tidy but feel very drab from an aesthetic standpoint. However the renovated gym is very nice. The club lounge didn't have much to offer (both in the morning and evening) so I wouldnt spend the extra...
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Thank you for taking notice of the new fitness center in the hotel, it is a great amenity for many travelers who have the need to stay fit while on the road. With the all-new state of the art exercise equipment and 24 hour access, it's great!
As for the rest of the grounds, we just started working on further...
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It was a very nice stay in San Jose, greeted by Eric and Odessa? as they welcomed me and retrived supplies that were delivered prior to arrival. Wake up calls were on time and staff throughout were very helpful. This is my third stay at this hotel, free parking and freeway close make for good commute. There for hockey tourney...
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i was trying to check in unde starhot rate. unfortunately i forgot to print my starhot letter. with the help of the front desk agent i was able to access my email. marietta and odessa makes my stay enjoyable.
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This hotel is a gem. Most hotels in the area have no service and the other amenties are far to be desired. The front desk agents are always very friendly and helpful and the bartenders are awesome. Brent Robinson is a great, as well as all of the others.
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We spent a day in this hotel. It is very clean and the service is excellent.
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My husband and I stay here quite frequently but we were very disappointed with the service that we received this past weekend. Because we had to be in the city all day long and wouldn't make it back at a reasonable time for check-in, we made an extra trip to Sheraton early that morning, and asked Ken (rep) to save...
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I apologize that we did not meet your expectations, I understand how frustrating it was for you especially after going out of your way to make specific requests regarding your room. It is our goal to satisfy every guest and with your feedback, we have gone back to retrain our guest service team.
We hope that you will give us...
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I checked in very late after a long16 hour day. I was tired and not in a great mood. As I was being checked in a Sheraton Staff member, Eric Sanchez, remembered me from my one previous stay there. He was extremely friendly, engaged me instantly in a genuine converation and by the time the checking in process and conversation...
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We're glad to hear that you had a great experience here at the San Jose Sheraton and happy to know that Eric connected well with you. Thank you for recommending our hotel to other business travelers!
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