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All 19 Milpitas hotels

Sheraton San Jose Hotel

3.5 of 5 Hotel   |   1801 Barber Lane, Milpitas, CA 95035
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Ranked #5 of 19 hotels in Milpitas
A recent review
4 of 5 stars reviewed 1 week ago
LJ M Denver, Colorado
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225 people have reviewed this hotel

Traveler rating
    73
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Denver, Colorado
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Nice facility. The good: nice, courteous staff. Room size in king room spacious. Room service at pool area. Good food. The windows open all the way. The bad: charge for wireless ( which didn't work over half the time of the stay (3 days). No hard wire/Ethernet capabilities although cable is left up on the desk to appear that it... More

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Waukesha, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall, on my list of places to stay, this is in the lower tier. Mostly because of no free breakfast, and smaller room choices. It's a good place for staying in the business park by Ranch Drive. The rooms are clear and ok, but make sure to view my room selection descriptions for which one to get based on whats... More

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Seattle, Washington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We looked for a last minute hotel in the Bay Area and found this hotel in San Jose. The hotel is very conveniently located. The clientele is mostly business but there is also a mix of leisure travelers. The staff was very helpful and friendly. The hotel was clean as maintained very well. The pool area was great and swimming... More

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Longport, New Jersey
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had my email confirmation in hand when I went to check-in. The hotel clerk could not find it. He offered no assistance. I asked for a manager. A manager came out and could not find it. The first clerk stood behind the manager and snickered the entire time she looked for the reservation. After this went on for approximately... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your feedback about your recent stay. I apologize that you were not completely satisfied with the service that you received; however, we will share your input with the team and work on continuous improvement. Thank you for staying and hopefully, you will give us another opportunity to show you that we can provide great service. More

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I don't know where to start! The Staff was exceptional! Every day (we were there for 6 days) the head of Sales greeted us at the elevators with a "Good Morning" and genuine smile. Each and every staff person was cordial and nice - smiles every time we walked through the lobby! The rooms were better than expected - clean,... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing such wonderful feedback about the friendliness and professionalism that our team delivered during your stay. We do our best to insure a flawless stay for each of our guests. And when our guests notice, then we know we have accomplished our goal to satisfy them! We appreciate your business and hope to see you here again... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My husband works in San Jose area three days each month and thus we stay in hotels often. Sheraton in Milpitas is one that I highly recommend. Very nice property located just off Hwy 880. Free parking, excellent service and great staff. Today I arrived at the hotel very early and Ryan M at the front desk helped me with... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

It is great to hear that Ryan M delivered exceptional service, we appreciate your commendation! We are proud to have him on our team. We hope that you continue to stay with us, thank you for sharing your feedback with us and our future guests! More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent a night here. Two suites, it was a nice stay the pool was good as well. Only that one of the suites was leaking water from the ac I guess onto the carpet. One of the floors smelled like weed. But it was taken care of. Next time I want a cabana by the pool.

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your feedback. We look forward to your next visit. More

San Jose, California, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

I needed a place to hold a training seminar / meeting for all of my employees. All I can say is WOW! From the start Jan Cobb in Sales was so helpful, cooperative, and exceptionally accommodating. The room was perfect set up just as requested with everything we could possibly need. We had breakfast mid-morning snacks a FANTASTIC lunch with... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

We're glad to know that Jan Cobb helped make your meeting a successful one. Thank you for sharing your feedback with us and our future guests. We hope that you will return to the San Jose Sheraton for a vacation too, so that you can experience the other hotel features that we have to offer. Thank you for booking your... More

Santa Clara, California
1 review
5 of 5 stars Reviewed August 10, 2014

We booked a stay at the Sheraton San Jose Hotel for 2 nights through hotels.com for a cabana suite facing the pool at a very decent price. However, on arrival to the hotel we learned hotels.com made an error that was not disclosed to us and we were basically left without reservations. The staff at the Sheraton went above and... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you very much for sharing your feedback with us and our future guests. It's feedback like yours that makes us know that we are doing things right and that we are proud of the team we have. The impeccable service that was provided by both Hannah and Joy is a great repesentation of what we try to achieve daily. More

Newport Beach, California
1 review
5 of 5 stars Reviewed August 10, 2014

Enjoyed my stay while attending a conference. The room was nice.....it was large and had a nice view of the pool. The staff was very attentive and friendly. On the second day of our conference the restaurant gave us the opportunity to pre-order lunch so that we could all get our food in a timely matter. The free airport shuttle... More

Was this review helpful? Yes
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your recent experience at the San Jose Sheraton Hotel with us and our future guests. We are happy to know that our team was able to deliver friendly service that helped make your stay enjoyable even while on business. We hope that when you return, you will have more time to enjoy the heated pool and... More

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Additional Information about Sheraton San Jose Hotel

Address: 1801 Barber Lane, Milpitas, CA 95035
Phone Number:
Location: United States > California > Milpitas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton San Jose Hotel 3.5*
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Also Known As:
Sheraton Milpitas
Milpitas Sheraton

98 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Milpitas #4 Family Hotel in Milpitas
Hotel Class
Official Description (provided by the hotel)
Enjoy a warm welcome at the Sheraton San Jose Hotel. Close to Silicon Valley, The Great Mall, and Paramount's Great America Theme Park. Offers 14 different meeting spaces. ... more   less 
Number of rooms
229

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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