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All 19 Milpitas hotels

Sheraton San Jose Hotel

3.5 of 5 Hotel   |   1801 Barber Lane, Milpitas, CA 95035
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73%
Ranked #5 of 19 hotels in Milpitas
A recent review
4 of 5 stars reviewed 5 days ago
axs666 Seattle
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  • Reviews (214)
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214 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • German first
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English first
Seattle
Top Contributor
117 reviews 117 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a typical Sheraton, well maintained and good service, in a business area just off the highway. It's definitely a great location for business travelers. There is no decent place to eat nearby, you need a car and the willingness to drive a few miles for some decent food.

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1 review
5 of 5 stars Reviewed 1 week ago

I was very pleased with their customer service! Sheraton helped set-up my workshop that was given last minute notice .From booking rooms, meeting space, working materials, and catering; everything was taken care of. Even when I had last minute changes, they were very accommodating. The meeting space was good and it opened up to the terrace. This allowed my team... More

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Riverside, California, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My extended family (6) stayed recently at the Sheraton San Jose and really enjoyed ourselves. The room(s) were very comfortable and the property gorgeous. Although we only stayed one night, the nearness to the freeway, restaurants, entertainment was perfect. Had a great meal a couple miles north, went to the movies a couple miles south and enjoyed the pool in... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your feedback. I am glad that you enjoyed your stay and I look forward to your next visit! More

USA
Top Contributor
73 reviews 73 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a business meeting, and everything was very nice. The room was modern, clean and comfortable. The front desk staff were great about accommodating my request for a quiet room at the end of the hall, and very helpful any time I had a question. The catering for our meeting was handled well, and they were very attentive... More

Was this review helpful? Yes 1
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback with us and our future guests. We appreciate it and hope to see you here again! More

Seattle
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed in a cabana suite by the pool. Suite is a good size and clean. It is however very dark and the lighting poor. The room and furniture are very dated and along with the darkness in the room made for a very depressing atmosphere! The bedroom windows rattled at the slightest wind outside. The air conditioning is so loud... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. Your comments will help us in determining what we need to work on for further improvement. While the hotel may have seen better days, we are happy to know that our housekeeping team does a great job of maintaining and cleaning the rooms. More

Denver, Colorado, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked a club-level suite for our four night stay with our children. Based upon previous reviews, I requested a courtyard-facing room. Upon check-in, our room at the sold-out hotel was instead facing the highway. Sol, at the front desk, kindly and quickly changed our reservation to two courtyard-facing adjacent rooms. We had a wonderful stay and an incredibly restful... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for your feedback, we are happy to hear that you had a great stay with us! We appreciate your recognition of Sol, she is truly an asset and we are proud to have her on our team. We hope to see you here again soon! More

San Diego, California
Contributor
11 reviews 11 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed June 18, 2014

Booked this Hotel for a 3 night stay (1st time staying here) to help a friend relocate from SFO area, new job at Apple. I received a phone call the day before my stay from the Hotel advising me that they had OVERBOOKED the Cabana Suite (612 sq ft) I had prepaid and I would be moved to a Tower... More

Was this review helpful? Yes 4
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Troon, United Kingdom
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 18, 2014

The Sheraton is ideal if you are needing somewhere to stay near San Jose airport. Every member of staff I met was extremely friendly and helpful, they are a true credit to the hotel. As other have mentioned you do need a car if you are planning to stay here as it is a little bit far to go anywhere... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I am happy to hear that you had an amazing stay and that we were able to meet your expectations. Thank you for commending our team, we are proud to have a great group of people who care. We hope to see you again when you are back in the area! More

Germany
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 11, 2014

We stayed at Sheraton SanJose (in Milpitas) for 2 nights visiting families. The hotel is conviniently located 7 miles from Great Mall with abundant shopping and restaurants. Easy find off 101 on a quiet street. Must have a car to explore surrounding areas. Public trans is not so easily accessible. We were greeted with a warm smile, friendly and professional... More

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More

Melbourne, Australia
Top Contributor
64 reviews 64 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 27, 2014

Beatiful comfortable room with a decent view from the 8th floor. Joy at the customer service desk was helpful and friendly. She is a great asset to the team. I was also impressed with Peter, who helped with the luggage as well as some other queries. Highly recommended place to stay!

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for taking the time to provide some feedback about your recent stay here. We appreciate your business! Joy and Peter are true assets to this team and we are very proud to have them here. They take care of all our guests to ensure a great stay. Thank you for recommending us to our future guests too! The... More

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Additional Information about Sheraton San Jose Hotel

Address: 1801 Barber Lane, Milpitas, CA 95035
Phone Number:
Location: United States > California > Milpitas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton San Jose Hotel 3.5*
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Also Known As:
Sheraton Milpitas
Milpitas Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Enjoy a warm welcome at the Sheraton San Jose Hotel. Close to Silicon Valley, The Great Mall, and Paramount's Great America Theme Park. Offers 14 different meeting spaces. ... more   less 
Number of rooms
229

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