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Sheraton San Jose Hotel

3.5 of 5 1801 Barber Lane, Milpitas, CA 95035
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Sheraton San Jose Hotel
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Sheraton San Jose Hotel
Sheraton San Jose Hotel
Sheraton San Jose Hotel
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241 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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somers. wisconsin
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed one night. Clean and comfortable with nice outdoor areas. Food provided at conference left a lot to be desired. Staff were friendly and helpful. Separate garbage and recycling containers throughout. All in all what you would expect from a Sheraton. Would return.

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Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 5 days ago NEW

I was accompanying my husband to the bay area when we had to stay at this hotel , he prefers the Marriott but it wasn't available. The wifi connection sucks real bad .Beds aren't comfortable.Breakfast menu in the executive lounge is very limited. The timing for the breakfast is till 9:30 am but they start wrapping up way before that... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here after a concert in Oakland on valentines day. We've been here before and it's been great both times. We enjoyed watching t.v and the fact that it was quiet. Bed was comfortable and clean. The balcony had a good view of the mountains which was peaceful. Overall it's clean and calm. Complimentary coffee ,tea... More 

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Washington, DC
Top Contributor
207 reviews 207 reviews
51 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not sure if I would stay here on a personal visit - the hotel was just ok nothing special. Stayed here on business for 5 nights and thought the price was pretty high considering what you were getting. The good news: The hotel was very clean and room was large and spacious. It was close to my business headquarters location.... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I appreciate that you took the time to provide valuable feedback for us. I wish that you had a better than ok stay. I understand that there are some areas that need improvement, so I will share your comments with our team and together we can work on the processes that impact our guests’ impression of the hotel to make... More 

St. Louis MO
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 27, 2015

This is hands down the nicest Sheraton I have been to. Charlie was at the front desk when we arrived. He was polite, friendly, and efficient. The lobby was large and smelled very nice. The room we had was large and everything was in good working order and we had everything we needed. We had access to the Club Lounge.... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Your feedback about your recent experience is great! I am happy to hear that everyone, especially Charlie, helped to make your stay enjoyable here at the San Jose Sheraton. If you are a SPG member, I would encourage you to book your next hotel stay with us through the sheraton.com/sanjose site so that you can avail of complimentary WiFi and... More 

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 15, 2015

Relative to the other SPG options in San Jose, this place rocks. Stayed here multiple weeks in Dec 2014 and Jan 2015. Would definitely recommend this over the nearby Four Points in downtown (reviewed this, too). This isn't a luxury hotel but a nice place to go back to after work. Rooms are big and quiet. Good room service options... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I could not have said it better myself! You pointed out several features of the property that make it an ideal hotel for both business and leisure travelers. I will definitely share your feedback with Chris -- the cool dude with the goatee. I appreciate the time you took to share your experience with us and our future guests, thank... More 

Bangkok, Thailand
Top Contributor
102 reviews 102 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 6, 2015

This hotel was undergoing some renovations, but the friendly staff ensured we were accommodated far from that activity. The hotel has nice large rooms and we had rooms in the RHS tower. The rooms were large and quiet as the location afforded a nice tree lined area. There is a pool in the centre of the buildings, but we did... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback about your recent stay with us. It is exciting to hear that you enjoyed your weekend stay here. The hotel is quiet on the weekends but the staff definitely keeps it warm. Our location makes it ideal for the leisure traveler because of proximity to shopping and a good variety of restaurants that serve... More 

Israel
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 18, 2014

The hotel is not modern but it holds clean rooms with lots of space. My AC was doing noise.. but I got used to it pretty fast. The service is good. There is only free Wi-Fi in the lobby. As for breakfast - it was good though looks pretty expensive to me. The location is quite good, 10 minutes drive... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for staying with us. I appreciate the feedback about your stay. We will be renovating our rooms soon so there is a lot to look forward to, aside from the clean rooms that we consistently offer. We hope to see you again. Happy holidays! More 

Austin, Texas
Top Contributor
96 reviews 96 reviews
96 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 29, 2014

This is a lovely hotel for a Sheraton! In my experience, U.S. Sheratons can be outdated but this hotel surpassed my expectations. As a Platinum I was upgraded to a lovely one bedroom suite with a balcony overlooking the pool (and a nice view of the mountains beyond), an updated bathroom, and nice, plain decor (nothing was dirty or really... More 

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rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

We are happy to hear that you had a very good experience at our hotel. The hotel has many features that not all our guests are able to enjoy, such as the restaurant and great view, so we are happy to know that you were able to. We look forward to having you again soon. Thank you for sharing your... More 

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 28, 2014 via mobile

Heater was broken! Fortunately it was fairly moderate outside but it was still cold enough that we got terrible sleep! Wanted a relaxing night in so we looked at the pay per view movies. Expected them to be expensive, but for $18, we went to a real theater instead! Lastly, I booked this hotel by calling Sheraton directly. My husband... More 

Was this review helpful? Yes 2
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I read your comments and appreciate that you let us know about your stay. I am sorry that it was not pleasant and we will continue to make improvements to satisfy our guests. When booking rooms at our hotel, it is always best to book directly through starwood.com or sheraton.com/sanjose to avail of the best rate. We guarantee the best... More 

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Additional Information about Sheraton San Jose Hotel

Address: 1801 Barber Lane, Milpitas, CA 95035
Phone Number:
Location: United States > California > Milpitas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton San Jose Hotel 3.5*
Number of rooms: 229
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Also Known As:
Sheraton Milpitas
Milpitas Sheraton
Hotel Style:
#5 Family Hotel in Milpitas
#5 Business Hotel in Milpitas

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