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BEST WESTERN PLUS Brookside Inn

3.0 of 5
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400 Valley Way, Milpitas, CA 95035
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1 room 1 adult
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158 Reviews from our TripAdvisor Community

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Pueblo, United States
5 of 5 stars Reviewed 2 days ago NEW

We went to the Bay area for the Super Bowl. Not only was this Best Western the most reasonable rate wise; but the facility and staff were simply outstanding. The facility was pristine at all times and staff were friendly, helpful, and went out of their way to assist us during our stay. We would stay there again in a... More 

Review collected in partnership with Best Western

Helpful?
Thank Charles W
Seattle
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is a nice property with a friendly staff that I would put in the "Very Good" category. The only thing that's a little frustrating is how close they are to being GREAT. If they would just pay a little more attention to detail! Some examples: What looks to be a newly remodeled room with a bathroom door that... More 

Review collected in partnership with Best Western

Helpful?
Thank rljensea
Emmett, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love the Best Western PLUS in Milpitas. It is always clean, the staff are very friendly, the prices are great for this area, and it is close to many attractions. Alfie, at the front desk is a true gem and is always so helpful!

Review collected in partnership with Best Western

Helpful?
Thank Amanda C
Draper, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Excellent rooms - Cozy comfortable beds - Excellent pillows - Fantastic Breakfast bar and free omelets cooked to order - Very nice bar and restaurant - Happy hour in the best I've ever experienced in a Hotel

Review collected in partnership with Best Western

Helpful?
Thank John E
Raleigh, North Carolina
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 6, 2016

Thin ceiling makes for noisy 1st floor rooms. I was woken very early in the morning by someone walking around. Free beer/wine and snacks at happy hour was nice. Location has few decent restaurants close by, only strip mall mom and pop places. This would not be my first choice for lodging in this area.

Helpful?
Thank Fuss56
Monterey, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 3, 2015

Receptionist gave false statement to its customers on Thanksgiving day about having as normal as schedule in the website when making reservation. This is a trap which was discovered after customer's checking in . The hotel 's location was very good, OK with rooms and presentations , but it 's not perfect at something where to put a cover on... More 

Review collected in partnership with Best Western

Helpful?
Thank Hung C
San Francisco
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 29, 2015

They did not have social hour as they advertised on the web from Sunday to Thursday even I called to asked them before making reservation (Receptionist said YES, but this was a trap with nothing hapenned).

Review collected in partnership with Best Western

Helpful?
1 Thank HTC372
Emmett, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 27, 2015

The Best Western Brookside Inn is by far the "Best" :) Hotel in Milpitas at a decent rate (considering that the Silicon Valley is the most expensive place in the country according to recent studies), is very clean, and the staff are fantastic!

Review collected in partnership with Best Western

Helpful?
1 Thank Amanda C
Honolulu, Hawaii
Level Contributor
5 reviews
4 of 5 stars Reviewed November 2, 2015

My husband and I stayed for 6 nights. The location is not too bad, close to the freeways, lots of places to eat around, and there are 2 gas stations. There is a smell in the hotel but that did not bother us. We just went to Walgreens and got us a cheap air freshener for our stay (we weren't... More 

Helpful?
Thank mspearlie59
Emmett, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 26, 2015

I always have the best service when staying at the Best Western Plus Brookside Inn in Milpitas California. The staff are very helpful and attentive, with Alfie being a stand out star. He always goes above and beyond when assisting guests with their needs. I always attempt booking at this location before searching elsewhere (and that is only if they... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Amanda C
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