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BEST WESTERN PLUS El Rancho Inn

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1100 El Camino Real, Millbrae, CA 94030
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BEST WESTERN PLUS El Rancho Inn
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BEST WESTERN PLUS El Rancho Inn
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995 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The Woodlands, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this motel the night before an early morning SFO flight at the end of our vacation. This is a 1960s era motel that has been nicely upgraded. Plantation shutters and crown moulding on the ceiling. Granite counters in the bathroom, flat screen TV and an in-room refrigerator. Shuttle service from the airport back to hotel (afer I... More 

Was this review helpful? Yes 1
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thanks for your feedback. We're glad you appreciated our property improvements. More 

Pacific Grove, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Quick, but not rushed, service. Friendly, helpful staff. Rooms safe, clean and comfortable, except for extremely loud bathroom fan--which I bet is already fixed. Train near back of motel, which I found surprisingly relaxing! Beds were great. Room very clean. I'll go back when in that area. Oh, the restaurant was very good and wonderful service.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

We're glad you enjoyed your stay, especially our great comfy beds and our Terrace Café restaurant. More 

Grants Pass, Oregon
Top Contributor
164 reviews 164 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

this property is very close to SFO with 24 hr shuttle service available. the rooms are older but were fairly quiet considering how close to the airport and other busy roads. nice workout area. breakfast is adequate.

Review collected in partnership with Best Western

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bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

We appreciate your comments and your business. Thank you. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Outstanding service & a very comfortable room. Shuttle service to/from the airport was extremely helpful. Departing snack in the lounge was just right for breakfast. The bar & restaurant at night had great service & good food & wine.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

We appreciate your feedback. We're glad you enjoyed your stay and your experience at our Terrace Café restaurant. More 

Cloverdale
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I've been staying at this hotel for several years and have never been disappointed. The rooms are clean, the beds extremely comfortable, and the staff is very friendly and helpful. The Stay and Fly Package is a great value. Free parking for 2 weeks and a very generous, and tasty breakfast for less than the cost of parking at one... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thank you for staying with us and sharing the benefits of our Park and Fly program. More 

austin, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

The slow action of shuttle driver lead to missing plane. It is my first time to miss a plane, when I stay at a hotel at airport. The room and food are not as good as other best westerns l stayed before. The price is kind of high (maybe owing to the location, SFO).

Review collected in partnership with Best Western

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bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thank you for your review. We recommend all our guests depart for the airport two hours prior their flight. We are sorry that you missed your flight. I will follow up with our staff to be sure we reinforce the recommended time to depart to the airport. More 

Tucson
Contributor
20 reviews 20 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

The management is clearly trying to upgrade an old property and overall it looked reasonably well maintained. On the positive side the bed was comfy, the furniture wasn't bad, the carpet looked relatively new, and the TV looked new. The room was clean. However, I think there is only so much they can do with old buildings. 1) The soundproofing... More 

Was this review helpful? Yes 1
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review
Google Translation

We appreciate your constructive comments. More 

Portland. England
Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night on route to London. Great location very close to the airport. Good value for money. Great shuttle service even at 11pm. Clean and Comfortable rooms with tea!! Had a good nights sleep which really helped on our long journey from Maui to London.

Was this review helpful? Yes
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thank you for your review. We are glad you enjoyed your stay with us. More 

Chico, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have always stayed at the Best Western El Rancho Inn when flying out of San Francisco. They have clean and comfortable rooms, and very friendly staff. Great place to park your car while out of town!

Was this review helpful? Yes 1
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thank you for staying with us and utilizing our Park and Fly program. Thanks for your loyalty. More 

St. Louis
Top Contributor
61 reviews 61 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

We were extremelyunhappy with the check in staff. Upon arrival, tired and ready to sleep, we sent to room 501, unloaded some of the luggage, then found the key wouldn't open the door. We reloaded, drove the block and half to reception to report the problem. We were given another keys, and told someone would assure that we were able... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwelranchoinn, General Manager at BEST WESTERN PLUS El Rancho Inn, responded to this review

Thank you for your review. I apologize for the problems with our key cards. I will follow up with our staff, we should have ensured you were able to access your room after the initial keys did not work. More 

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