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All 7 Millbrae hotels

The Westin San Francisco Airport

4.0 of 5 Hotel   |   1 Old Bayshore Highway, Millbrae, CA 94030
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Ranked #6 of 7 Hotels in Millbrae
A recent review
3 of 5 stars Reviewed April 13, 2012
Cheekywoman Toronto, Canada
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590 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Westin San Francisco Airport
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Toronto, Canada
Top Contributor
95 reviews 95 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed April 13, 2012

I stayed on SPG points, so the price was right. After reading on TA about having to pay for internet access, I asked on arrival, and was told that the charge would be waived. I asked if there would be water in the room, and was promptly offered two free bottles. (I should add that I just have basic SPG... More

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Arlington, MA
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed April 12, 2012

My spouse and I arrived late on a Friday night at the beginning of a 14-day trip to California, so we decided to stay at an airport hotel the first night in CA, and then fetch the rental car the next day for the rest of our vacation. The hotel and our room was clean. Front desk staff and shuttle... More

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Philly, PA
Contributor
19 reviews 19 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed April 10, 2012

I stay near the San Fran airport on a regular basis for business; however this was my first time staying at this particular Westin. I'm normally a big fan of Westin's although I will not be returning to this Westin anytime soon. The rates charged at this hotel are aligned with the quality of the rooms. The rooms are old,... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Guest, Thank you for providing us with your feedback. We just recently underwent a renovation of our lobby and fitness areas. We eagerly anticipate our rooms renovation within the next few years. Thank you again for your comments and we certainly hope to have you stay with us again. stay well, More

Atlanta, GA
Top Contributor
66 reviews 66 reviews
59 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed April 2, 2012

Comfortable Westin bed, very close to airport with reliable shuttle service. Appreciate Westin healthy breakfast menu. Hallways have taken a beating from alot of carts against the wall. I confess being worried walking down hall thinking room would be awful -but room fine. quiet-heard no airport noise. Promot quick checkin and checkout

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 27, 2012

I stayed at this hotel only for two nights and was out most of the day away from the hotel; yet, I can say I was very impressed with this establishment. The staff were very helpful and the facilities were top notch. The pool area was also quite nice. Definitely recommend staying here.

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Manning, SC
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 27, 2012

This review is specific to the Millbrae Westin. As far as I'm concerned, Westin is one of the finest hotel chains anywhere. My fiancé and I spent a week in San Francisco. Of the four hotels we stayed at, we rated the first three as good to excellent. The fourth, the Westin, for one night, was a total disappointment. Here... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Guest, Thank you for taking time to provide us with your thought concerning your stay. I am delighted to see that we were responsive to your requests when you engaged our team. It is our mission to provide every guest with a personal, instinctive and renewing experience. Our team is dedicated to providing exceptional service and a clean environment... More

Greenville, SC
Top Contributor
67 reviews 67 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 26, 2012

.. a fairly unpleasant night at the Westin - SFO. We are Starwood Hotel members and were placed on the "Starwood floor" thought I certainly can't imagine what difference that was supposed to make. The hotel was loud, staff was sparse, the restaurant looked liked a cafeteria with bright overhead lights (we decided to eat at the bar). Breakfast isn't... More

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Bakersfield, California
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 24, 2012 via mobile

I just stayed there for a 3-day conference. Hotel staff are very service minded. The view of the airport and ocean are fabulous and the rooms clean and modern. Only downside is very few restaurants close. It is easy to take shuttle to airport and then BART to downtown. Hotel restaurant was actually very good food and reasonable.

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Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 23, 2012

I had an excellent stay at the Westin -- overall. The front desk staff were helpful and courteous -- overall ... although ignored my title entirely, despite it being on the reservation, on my credit card, and also on my ID ... an oversight that is not forgivable, particuarly as I corrected them once and then also overheard them addressing... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 22, 2012

I have stayed here twice. The first time I was here, I couldn't get one wink of sleep. The airplanes were taking off right outside of my window and the noise was UNBEARABLE. I know this is what to expect if you're staying next to an airport, but Westin specifically puts their Starwood hotel status guests over on the non-runway... More

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Additional Information about The Westin San Francisco Airport

Address: 1 Old Bayshore Highway, Millbrae, CA 94030
Phone Number:
Location: United States > California > Millbrae
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Francisco Airport 4*
Number of rooms: 393
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Also Known As:
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin

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