I suppose I could have had a worse stay, but I had trouble saying it was "OK, but some problems" (score 2). Old urine droplets all over the toilet and some white dried stuff on the night stand next to the bed gave me the creeps. Then I got to stand in my own shower water because the bathtub would... More

The Westin SFO was your average Westin hotel. The lobby is quite nice, luxurious actually, and so is the indoor pool. Then, once you get into the hallways and rooms, it's very old and bland. The rooms were fairly clean, just bland. My main cleanliness complaint was a half-eaten chocolate bar left in my minibar. As far as the rooms... More

I recently stayed at the Westin SFO. I stayed at the hotel as I had business appointments south of San Francisco. The Westin is a nice hotel. The rooms are nicely decorated and the beds are very comfortable. Although the hotel is right by the airport, I did not hear noise at night. At certain times during the middle of... More

The Good: The "Heavenly Bed" really is quite nice. You won't have a problem sleeping. Free Starbucks coffee from a brewer in your room. Maid staff is quite friendly. Almost no airport noise. Clean room. Nicely decorated. The Bad: Sandpaper towels and cheap cosmetics in the "Heavenly Bath". $12 a day for Internet and $18 for parking? Give me a... More

Nice hotel. What is amazing about the hotel is that you will NOT hear airport noise. It's right by the airport and they offer free shuttles to and from SFO. It's a standard hotel with a blase' atmosphere, but it's a great place to unwind after a business or personal trip to San Francisco. The beds were great, and the... More

I had a lousy stay this month and I've stayed at this hotel before and some of the same problems arise: internet connection is unreliable and you have to troubleshoot, the steam irons don't work worth a darn and I had to go through several before I got a good one, I had light bulbs needing replacement in two rooms... More

We recently stayed at this hotel at the beginning of our trip to New Zealand. The hotel is approximately 5 - 10 minutes from the airport and have a free shuttle. We arrived early in the morning (1:00 AM) and they sent the shuttle immediately after we called. The room was well appointed and quiet. Staff were courteous. Overall the... More

I have stayed at the Westin SFO many times, with generally good experiences. The shuttle bus from the airport is fast and dependable. The rooms are quiet and comfortable. The beds are wonderful! The housekeeping is pretty good. The towels in the bathroom are a true luxury (and I usually don't even notice such things!) That being said, if you... More

The rooms are pretty nice and the beds are comfy but the service is deplorable. When I got to my room I noticed that the bottom of my bathtub was black and the shower heads had some serious funk growing around them. Housekeeping didn't make up my room for 2 days of my 5 day stay. I had no clean... More