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All 7 Millbrae hotels

The Westin San Francisco Airport

4.0 of 5 Hotel   |   1 Old Bayshore Highway, Millbrae, CA 94030
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57%
Ranked #6 of 7 hotels in Millbrae
A recent review
5 of 5 stars reviewed yesterday
Morningsun777 La Crosse, Wisconsin
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542 people have reviewed this hotel

Traveler rating
    104
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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La Crosse, Wisconsin
Senior Contributor
23 reviews 23 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed here for 5 nights. The hotel is beautiful, very comfortable, great pool and hot tub. The airport shuttle was always on time. The beds and pillows were amazing and the Starbucks coffee in the room to be made fresh was great. It made us feel very welcomed after a whole day walking all over the San Francisco area.... More

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Wildwood Crest, New Jersey
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A first rate hotel. Lovely grounds. Clean. Comfortable and very friendly at check in. Room large and very well taken care of Linens and bedding excellent. Beautiful, crystal clear indoor pool surrounded by foliage and loungers. Convenient and fast airport pick up and return via their Westin Shuttle. Restaurant was also very good with a good selection of food and... More

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Seattle
Top Contributor
89 reviews 89 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you need to be near SFO, then this hotel is a great place to stay. Facilities and rooms are modern and clean. The staff is friendly and attentive. Another solid offering by Starwood in the Westin brand.

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Chicago, IL
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been staying at this hotel for several years because it's the closest hotel to SFO. They recently completely renovated the hotel, and wow, what a change. The rooms are like new. Beautiful new everything. Even more interesting, it seems as if the staff has been completely retrained. They are much more friendly and helpful than the typical Westin.

Was this review helpful? Yes 3
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear happy427, Thank you for the feedback on your recent stay with us! I'm delighted that you enjoy and loved all of our recent renovations and refreshes! We hope to welcome you back soon! Until then, be well. Sincerely, Winnie Guest Experience Team More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you require a hotel near the airport, or are staying in the area (where hotels are regularly sold out), this is a fine choice. I paid $250ish for a night at this property, which--but for every other hotel between SF and San Jose being sold out--would be too high under most circumstances. I would expect this hotel to return... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear wildbluewanderer, Thank you for the feedback on your recent stay with us. I'm happy to hear that you enjoyed the dining options at Grill & Vine. We do apologize for the construction of the parking lot. We are always trying to improve the experience of our guests and unfortunately there is never a good time to start construction. I... More

Iowa, United States
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The shower was excellent and the beds were comfortable. We did have good food in the hotel restaurant. Otherwise, our room was dark, small and HOT. We tried repeatedly to cool down the room and slept poorly on top of the beds.

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear BethD_13, Thank you for the feedback on your recent stay with us. I'm very sorry to hear that the AC did not work properly during your time with us. If you remember your room number, could you please email me at wli@westinsfoairport.com so that we can make sure it is working properly? Again, I do apologize and I hope... More

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love the Westin brand. The Westin San Francisco Airport is my annual California vacation hotel when flying through SFO with early morning flights. This hotel has a very professional and friendly staff at the front desk. They are always efficient and willing to upgrade rooms with my gold status with SPG. The rooms are whisper quiet and clean. The... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Dr Rich M, Thank you so much for the feedback on your recent stay with us. I'm delighted to hear that we provide the level of service that keeps you coming back for more! We hope to see you again soon! Be well, Winnie Guest Experience Team More

chico, ca
Top Contributor
68 reviews 68 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I am a SPG Gold member. I stay at Starwood properties all the time. I get service based on the expected service level. I get a chauffer from the St. Regis and if I'm at four points, I expect a low of service. The SF Airport Westin makes Four Points seem like luxury service. The accommodations are mediocre which would... More

Was this review helpful? Yes 1
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear hausenpepper, Thank you for the feedback on your recent stay with us. I apologize for the level of service you received and I assure you that it is not the standard we go by. I understand how frustrating it must have been to have to go through a third party just to get a cot. We have taken your... More

Stow, Ohio
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I "book-ended" my two stays at this hotel when I traveled to CA for a family reunion in Napa Valley. The accommodations were excellent and the staff were really guest-focused. The rooms are nicely appointed; and the double-pane glass windows completely muffle all sounds coming from the airport nearby. During my second stay, I had a guest room on the... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Emmy1965, Thank you for the feedback on your recent stay(s) with us! I am delighted to hear that you had such pleasant times on both occasions and we look forward to welcoming you back when you visit us again! Until then, be well! Sincerely, Winnie Guest Experience Team More

San Diego, CA
Contributor
14 reviews 14 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 15, 2014

Family fun- clean room, small but typical Westin. Faced southeast x20; quiet but no view at all. Pool was clean and fun, that was all that mattered. Front desk was poorly staffed and I had to wheel my own luggage at 5 pm. Very odd for Westin in that regard.

Was this review helpful? Yes
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear FunFamily619, I'm delighted to hear that you and your family had a fun time during your stay with us! I apologize for the shortage of staff during your check-in. I hope that if travel brings you back our way, you'll choose to stay with us again. Until then, be well. Sincerely, Winnie Guest Experience Team More

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Additional Information about The Westin San Francisco Airport

Address: 1 Old Bayshore Highway, Millbrae, CA 94030
Phone Number:
Location: United States > California > Millbrae
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Francisco Airport 4*
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Also Known As:
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. Less than .5 mile away from San Francisco International Airport, we offer a free shuttle to and from the airport. ... more   less 
Number of rooms
393

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