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The Westin San Francisco Airport

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1 Old Bayshore Highway, Millbrae, CA 94030
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Breakfast for 2 Included
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1 room 1 guest
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The Westin San Francisco Airport
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748 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seoul, South Korea
Level Contributor
270 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Let's start with what is really good about the property. Service is absolutely excellent. Friendly and attentive. Did not have any issues the entire time. Really a strength of this hotel. Food and beverage was consistently really good. Room service, dining room, little cafe...every meal was at minimum good. Rooms clean and comfortable. Location is close and convenient to the... More 

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Lincoln, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Airport is pretty nice and the swimming pool was good to spend some time in at the evening after a long day. The room was big as well as clean and tidy. The bedroom and bathroom where both very smart. We had a flight at 6am so the airport was perfect for getting up and then taking the free shuttle... More 

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Stephen S, Director of Operations at The Westin San Francisco Airport, responded to this review

We are happy to hear you enjoyed your experience here at the Westin San Francisco Airport! I will make sure to pass along your compliments on the room cleanliness as our team takes great pride in their work and loves hearing the feedback. We look forward to having you back again soon and thank you for choosing Westin! More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW

I had the pleasure of spending 5 days at The Westin San Francisco Airport hotel, and I can honestly say it was one of the best experiences I have ever had in the Bay area! The hotel was beautiful, with a view of the bay and you can watch aircraft land at the airport! The food was exquisite, the service... More 

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Stephen S, Director of Operations at The Westin San Francisco Airport, responded to this review

Thank you for the kind words and please know that I have already shared them with the team. It is our goal to have every associate create a memorable moment for our guests so I am very happy to hear we were able to provide you with that experience. It was also nice hearing that you liked the food as... More 

Tallinn, Estonia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

i have stayed i many westin hotels, including st. francis and current "park central" in SF. usually i take airport hotel for 2 reasons: a) i arrive late; b) i leave early; after being airbourne for 11h arriving to the hotel i found that there is no fridge.. well, no minibar. so, if you are the situation of wanting to... More 

Was this review helpful? Yes 1
Stephen S, Director of Operations at The Westin San Francisco Airport, responded to this review

I apologize that your stay wasn’t the renewing experience that you should be able to expect from a Westin property. I understand that consistency between Westin hotels is important and please know that I will look into your situation personally to address it. If you do plan on returning to the area, please contact me directly so I can ensure... More 

Scotland, United Kingdom
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

So arriving late in SFO I needed to overnight before driving out of town. The Westin looked awfully close to the runway, so I was a little concerned about the flight takeoff noise, but I was on a high floor facing the water and the runway and it was really fine. With the AC on there was not enough noise... More 

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Tring, England, United Kingdom
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this hotel for 1 night before flight home to UK. Used Avios for booking and was given a room for a disabled guest, so everything was bigger but lower to the ground. Room was pleasant, location was good, wonderful walk along coastline before flight too. Breakfast and food was expensive - $50 for a buffet breakfast, crazy!! Pool closed... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before flying out of SFO the next morning. Nice, clean, quiet. There is a walk along the water across the street. There is a restaurant here, but we walked to the New England Lobster Company that was really close by. There was also a small breakfast stand with starbucks coffee in the hotel. Valet... More 

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San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My experience with this hotel had been nothing but terrible. Upon checking in we were told we only had 1 room under our name even though on Booking.com it clearly said 2 rooms were booked and paid for. Showed the guy at the front desk the charges that were made on my credit card statement and after half an hour... More 

Was this review helpful? Yes 1
Helsinki, Finland
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is nicely located and specially plane spotters will enjoy it. The hotel is average airport hotel, not bad, but not excellent either. The trouble I had (and still not solved after 6 weeks) was double charging of my stay. My agent charged me and the hotel charged me. (Hint: Never trust receptionist who will say: "I will email... More 

Was this review helpful? Yes 2
Boston, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've stayed here through Priceline at least twice, and for the price we paid (~$100-$125/night) it's a great experience. The rooms are large, the beds are super-comfortable, the other furniture (desk, chair, ottoman, etc.) work well. The bathrooms have all the regular amenities. We checked in about 11pm a few nights ago, and when we requested a high, quiet floor,... More 

Was this review helpful? Yes 1
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