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All 7 Millbrae hotels

The Westin San Francisco Airport

4.0 of 5 Hotel   |   1 Old Bayshore Highway, Millbrae, CA 94030
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The Westin San Francisco Airport
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Ranked #7 of 7 hotels in Millbrae
A recent review
5 of 5 stars reviewed 3 days ago
Stephen G Honolulu, Hawaii
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Honolulu, Hawaii
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a recent one night stay (airport hotel, after all….). Very late arrival (1am), early departure. The front office manager was FANTASTIC. I called earlier that day and she arranged a shuttle to pick us up at the terminal, although the shuttle doesn't usually run at that time. She also accommodated a few requests I had, in a BIG... More

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Philadelphia, PA
Top Contributor
272 reviews 272 reviews
102 hotel reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The rooms are really getting dated. I don't recall so much noise on our last stay. The last time we could see the runways and this time we were on the other side. Perhaps they have double pane glass only on the front? The beds were fine but the room needs some updating. It is fine for a quick overnight.

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear detraveler_7, Thank you for the feedback on your recent stay with us. Our property is currently going through a room refresh and I apologize for not giving you one of the updated rooms upon your arrival. I hope that the next time travel brings you back to the area, you will give us another chance and be able to... More

Birmingham, Michigan
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Usually a Westin means a great night's sleep. Nothing like the thrill of a heavenly bed in your future. However the beds have only so many non lumpy sleeps. Ours needed to retire. The staff was courteous and helpful in all other areas. Make sure you ask for a room away from any convention taking place. We were on a... More

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Wapato, Washington
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed here during a short visit to San Francisco. We rented a car and learned this is one of those hotels that charges you to park your car. Perhaps this is the norm in San Fran. I liked the lobby and pool area. My room was comfortable and very clean. I paid $120 a night including... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear RegularGuy13, Thank you for the feedback on your recent stay with us. I'm delighted to hear that you were able to enjoy our pool and amenities and I hope the next time you visit San Francisco, it'll be a longer stay and you'll choose to stay with us again. Until then, be well! Best, Winnie Guest Experience Team More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked at the SFO Westin as we had a 0600 flight the following morning and wanted to be close to the airport. Check-in was uneventful but average. Pros: Heavenly mattress, shuttle on-time, cost. Cons: Very loud, both the neighboors and the HVAC system, things clearly in need of an upgrade including bathroom fixtures, common areas. Bottom line: Reasonable place... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear lwarren912, Thank you for the feedback on your recent stay with us. Our property is currently going through a room refresh and I'm sorry you weren't given one of the updated rooms upon your arrival. I hope that the next time travel brings you back to the area, you will give us another chance and be able to experience... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We had a 6 hour layover from a long haul flight from Singapore. We just needed to get some sleep so booked the Westin at the airport, anticipating a blissful, calm and restful haven from pain of long distance travel. That didn't happen. Checkin took too long, not enough people were there to handle the influx from their own shuttle.... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Ben B, Thank you for taking the time to share your feedback with us about your recent stay at the Westin San Francisco Airport. We strive to be a heavenly oasis for you to relax and rejuvenate at while traveling and we sincerely apologize that your stay fell short of that. I can understand how frustrated and tired you... More

Santa Barbara, California
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I always have had such positive encounters at this hotel. It is excellent for SFO connections. The shuttle is efficient with a friendly driver. The staff is truly exceptional. They are very professional and attentive. The room was very nice, as always. The bed was very comfortable. I highly recommend this hotel!

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear morlev, Thank you so much for the feedback on your recent stay with us! I'm delighted to hear that you had a great stay and great encounters from the shuttle driver to the rest of our staff. I hope that if travel brings you back, you'll stay with us again. Until then, be well! Best, Winnie Guest Experience Team More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had one of the best dining experiences , both in the room and also in the all day coffee shop. Must try the Grilled Chicken with Sauteed vegetables. The service takes the cake....as personal as it can get and very prompt. The rooms are good too.

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Travelingatwork, I am absolutely delighted to hear about your dining experience at Westin San Francisco Airport as one of the best you've had. It is with feedback like yours that reminds us of why our staff loves doing what they do. Your comments have been shared with the team, and we hope to welcome you back to stay with... More

Zurich
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 12, 2014

We chose this hotel because of the very short distance from the airport after a return flight from Hawaii. Not again. Although well maintained, the whole hotel is badly in need of a renovation. The heavenly beds were o.k., the rest of the room is dark and nothing special. The bar was filled with a noisy crowd celebrating the end... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Dionysios, Thank you for the feedback on your recent stay with us. I'm sorry to hear that your room and stay was not up to the Westin standards. I absolutely agree with you that our hotel is in need of a renovation, which is why I'm delighted to let you know that we are in the middle of a... More

Jupiter, Florida
Top Contributor
83 reviews 83 reviews
54 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed March 6, 2014

The price was good but a Westin should be alot better. It's ok, only complaint was very noisy neighbors and thin walls. You can hear the roaring jet engines as well. I believe they are starting a renovation-- and they need to. Lots of marks on the walls in the hallways and it is just beat up. If the price... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear TropicalTraveler78, Thank you for the feedback on your recent stay with us! I'm disappointed to hear that your stay was not up to the Westin standards that you are used to. As you mentioned, we are currently going through a refresh so that we can enhance all of our guests' experiences. I hope that if travel brings you back... More

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Additional Information about The Westin San Francisco Airport

Also Known As:
The Westin San Francisco Airport Hotel
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin
Address: 1 Old Bayshore Highway, Millbrae, CA 94030
Phone Number:
Location: United States > California > Millbrae
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Millbrae
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Francisco Airport 4*
Official Description (provided by the hotel):
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. Less than .5 mile away from San Francisco International Airport, we offer a free shuttle to and from the airport. ... more   less 
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