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All 7 Millbrae hotels

The Westin San Francisco Airport

4.0 of 5 Hotel   |   1 Old Bayshore Highway, Millbrae, CA 94030
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Ranked #6 of 7 hotels in Millbrae
A recent review
5 of 5 stars reviewed 5 days ago
upintheairglobally Connecticut
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556 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Connecticut
Top Contributor
105 reviews 105 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

There was trouble finding my reservation because of a misspelling, the staff could not have been more helpful. Room, spacious and clean, overlooking the airport, and food was surprisingly good. We asked for a very late checkout, which was granted at a very reasonable additional charge. Shuttle service to airport is excellent.

Was this review helpful? Yes
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear upintheairglobally, Thank you for the feedback on your recent stay with us. I'm delighted to hear that the staff did everything they could to resolve the issue and provided you with excellent service! We hope to see you again soon! Until then, be well. Best, Winnie Guest Experience Team More

Oswego, NY
Top Contributor
77 reviews 77 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked a room here as we had a 7am flight. The room was extremely quiet ( you could not hear any highway or airplane noise), the bed was quite comfortable and the bathroom well appointed. We had a wonderful nights sleep which was just what we needed before a very long flight. The hotel shuttle to the airport was on... More

Was this review helpful? Yes
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Judy52, Thank you for the feedback on your recent stay with us! I'm delighted to hear that you had a great night's rest and was able to experience our restaurant and the shuttle service! We hope to see you again soon! Until then, be well. Best, Winnie Guest Experience Team More

Napa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

We were hoping to find a new park & fly airport location. We had an event in San Mateo so we gave this one a try. Booked in Travelocity for $160 so taxes and fees racked it up to $190. We arrived and learned about the $23 overnight parking fee (undisclosed at time of booking). I asked the check in... More

Was this review helpful? Yes 1
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear CellarMistress, Thank you for the feedback on your recent stay with us. I apologize for the disturbance caused by the housekeeping staff and have shared your comments with the team to make sure we maintain the appropriate noise levels during all times. If you ever change your mind and would like to give our park and fly options another... More

DeLand, Florida
Top Contributor
56 reviews 56 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

By some twist of the travel gods fate I happened to look up this hotel during a flash sale and got the rooms for about 1/3 of the published rate. What a steal!!! Everyone at the hotel was extremely friendly, competent and helpful, no matter the hour. We were the first to check in in a group that had four... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear DailyMantra, Thank you for the feedback on your recent stay with us! I'm very delighted to hear that you enjoyed all of our amenities and you were even able to take advantage of the amazing view across the street at the Bayshore Trail! We hope to welcome you back again soon! Best, Winnie Guest Experience Team More

Santa Monica, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently had to fly out at 6am out of SFO and was in the area for a wedding the weekend before so I chose this hotel as it was next yo the airport and had a shuttle bus. It was very convenient as it was a 5 minute shuttle to the terminal. The room was excellent; I especially appreciated... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear James K, Thank you for the feedback on your recent stay with us. I'm delighted to hear that you had a nice, restful stay and that you were able to take advantage of our complimentary shuttle! We hope to see you again soon. Until then, be well! Sincerely, Winnie Guest Experience Team More

Seattle
Top Contributor
95 reviews 95 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights with my mother while visiting family. We had some slight problems at check-in, but they were resolved quickly. Our room was clean and we had a view of the SFO runway. The location was excellent. Easy access to the freeway and airport. Also, there's a gas station down the road across the street from... More

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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear lululouise, Thank you for the feedback on your recent stay with us. I'm delighted to hear that you enjoyed your time with us and had a nice view of the runway from your room. We hope to see you again soon when visiting the area! Sincerely, Winnie Guest Experience Team More

chicago, illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean and quiet. Excellent service from the time of check-in to time of check-out, staff is ready to help in all your needs. The only negative part is the rate per room per night, although we used points on my AMEX, still the rate is comparable to downtown SFO. Also breakfast is over-priced even the buffet, for lack of competition,... More

Was this review helpful? Yes 1
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear dargon347, Thank you for the feedback on your recent stay with us! I'm delighted to hear that you experienced excellent service throughout your time with us, and we hope to see you again soon! Sincerely, Winnie Guest Experience Team More

A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago

I am a SPG plat member and this is my first time writing review on trip advisor First of all, the facilities in the rooms are quite dated and equipments in the bathroom need some serous upgrade. The shower head was placed in such a height that there's no way tall people will be able to use that at all.... More

Was this review helpful? Yes 1
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear TripAdvisor Member, Thank you for the feedback on your recent stay with us. I sincerely apologize for the frustrating delay in Service Express. We experienced an unexpected flood of requests and we tried our best to accommodate all of our guests in a timely manner. We hope that you will give us another chance in the future and choose... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

very close to the airport. literally, just across a small bay. you can also walk across the street to walk along the bay. quiet rooms, very convenient location and surprisingly quiet given its proximity to the airport.

Was this review helpful? Yes
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear wanderingpapillon, Thank you for the feedback on your recent stay with us. I'm delighted to hear that you had a nice time and was even able to take a stroll along the Bayshore Trail! We hope to see you again soon! Be well, Winnie Guest Experience Team More

Cornelia, Georgia
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Being an optimist, I'd like to start this review with the good. This hotel is immaculate, The service, outstanding, and the staff very professional. I cannot think of one this about the hotel that I was not pleased with. Now the bad, the reservation. I have made a decision henceforth to NEVER book a hotel through a third party site... More

Was this review helpful? Yes 1
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Eyefixer, Thank you for the feedback on your recent stay with us. I'm terribly sorry for the inconvenience and troublesome experience you had booking through a third party site. We will take your comments and see if we can work with these sites to create a better booking experience for our guests. Hopefully this experience will not deter you... More

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Additional Information about The Westin San Francisco Airport

Address: 1 Old Bayshore Highway, Millbrae, CA 94030
Phone Number:
Location: United States > California > Millbrae
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Francisco Airport 4*
Reservation Options:
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Also Known As:
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Business Hotel in Millbrae
Hotel Class
Official Description (provided by the hotel)
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. Less than .5 mile away from San Francisco International Airport, we offer a free shuttle to and from the airport. ... more   less 
Number of rooms
393

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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