We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin San Francisco Airport

4.0 of 5 1 Old Bayshore Highway, Millbrae, CA 94030
Hotel website
Hotel deals
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Westin San Francisco Airport
Professional photos View all
Browse nearby
The Westin San Francisco Airport
Write a Review

645 reviews from our community

Traveler rating
    136
    224
    181
    71
    33
See reviews for
102
126
86
261
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (645)
  • Mar-May only
    (141)
  • Jun-Aug only
    (166)
  • Sep-Nov only
    (174)
  • Dec-Feb only
    (164)
All months
Houston, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our direct flight on United from Houston to Honolulu was delayed enough that United rerouted us to San Francisco. The flight never actually made it direct to Honolulu. We arrived late in the evening and had to spend the night before continuing to Hawaii the next day. We were traveling with my 90 year old mother in law so we... More 

Was this review helpful? Yes 2
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear texsix1, We are thrilled to hear you had such a pleasant stay with us and that we exceeded your expectations of an "airport hotel!" Unexpected travel delays are never fun but we're happy we could help make it as pleasant as possible. We hope to see you again soon, and not on the account of a flight delay. Until... More 

Omaha, Nebraska
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here one night to fly out. Nice, clean and we got a room that overlooked the bay which was a bonus.Close enough to everything that we needed, a gas station, restaurants, a grocery store. Very easy to get in and out of and so close to the airport. The restaurant is standard hotel food, not a large menu and... More 

Was this review helpful? Yes 1
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Hi Linda, We're delighted to hear you enjoyed your one night stay and the location. We hope to welcome you back again soon! Until then, be well. Sincerely, Guest Experience Team More 

Quezon City
Top Contributor
53 reviews 53 reviews
53 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel shuttle is very reliable and will get you to and from the hotel in less than 10 minutes. The reception area was very business-like but this is balanced by the sight of the indoor pool. Rooms are clean and did not look old at all. Very much up to Westin standards. Soundproofing is good and there were no... More 

Was this review helpful? Yes 2
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear valmun, We're thrilled to hear you had a great stay with us and thanks for letting us know! We hope to welcome you back to our hotel soon! Until then, be well. Sincerely, Guest Experience Team More 

San Jose, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We attended a dinner meeting on property, and were impressed with the aesthetics and service levels. The furnishings and food were a bonus--and the indoor pool and spa are a must-have in this area! The location is a good cereal spot for Northern CA business travelers, too. We'd definitely return for a longer stay.

Was this review helpful? Yes
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear NoWorriesTravel, We are delighted that you enjoyed your stay and thanks for letting us know! We definitely hope to welcome you back for a longer stay next time! Until then, be well. Sincerely, Guest Experience Team More 

San Francisco, California
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a layover at the hotel. The shuttles run very frequently. Some run every 15 or 1/2 hours. I got a great deal through Hotwire so I am quite happy with the standard at the hotel. Foods here are quite expensive and they offer free Wifi at the lobbly only. So, you might add a bit more for internet.... More 

Was this review helpful? Yes
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Lavender Q, It is wonderful to know that you enjoyed your stay with us and thank you for letting us know! We will be here waiting to welcome you back again the next time you have a layover! Until then, be well. Sincerely, Guest Experience Team More 

Victoria, Canada
Top Contributor
55 reviews 55 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here as the result of a flight cancellation. Front desk attendant was very nice and made sure I was all good to go. Lobby was under construction currently so its a bit of a mess but what can you do. Room was average, nice clean bathroom and the shower head is a joy to use. Beddy and pillows were... More 

Was this review helpful? Yes
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear DennisBetz, We are very sorry about your missing TV in the room. It seems we may have had some miscommunications between our departments in regards to that. We hope that you'll give us another chance and stay with us again in the future and not only experience the renovated lobby, but a functioning TV as well. :) Until then,... More 

Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

We book this room as a last night of our honeymoon on a stop through San Francisco. We had flown in First Class on Hawaiian and thought this would be a nice hotel to stay. First. When we arrived the hotel is a construction zone with the lobby in complete disarray. Second. The hotel was sold out and they then... More 

Was this review helpful? Yes 1
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Tommy L, We are very sorry that we did not meet your expectations on your recent visit. We are currently going through a lobby renovation to continue providing our guests with a vibrant and comfortable setting. We hope that you'll give us another chance and choose to visit us again after the remodel. Until then, be well. Sincerely, Guest... More 

Concord, California
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here the night we got married before flying out the next day to Cancun for the honeymoon. We thought the room was awesome and the shuttle from and to the airport was quick and easy. Our room was extremely clean and we really like the showers.

Was this review helpful? Yes
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear appledogg, Congratulations on your recent marriage! I am delighted to hear you enjoyed everything about your recent stay, and thank you for your feedback! We can't wait to welcome you back again! Best, Guest Experience Team More 

Seattle, Washington
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just finished a 4 night stay at this hotel. Two things made this stay a 2*. I paid for self parking and when I returned there were no parking places because they also rent out as airport parking. So, figuring they must have accidentally over sold the lot, I found street parking. The next night it was the same thing,... More 

Was this review helpful? Yes 1
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear tentsleeper, We are sorry for the trouble it took you to find parking. A busy night on top of a wedding event caused quite an overflow of traffic in our guest lot. We hope you will give us another try and visit us again in the future. Until then, be well. Sincerely, Guest Experience Team More 

West Hollywood, California
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I would never stay at this hotel again! Never. I have done a lot of traveling, and I have written a lot of reviews for tripadvisor, almost all of which have been favorable. I have never given a review as bad as this one, but I have never been so angry with how I have been treated at a hotel.... More 

Was this review helpful? Yes 2
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review

Dear Jonathan V, Thank you for being an SPG member and being loyal to the brand. We are very sorry that we did not meet your expectations. We always strive to give our guests the best experience possible and unfortunately we failed to do so during your stay. We hope you will give us another try and book a return... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Westin San Francisco Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin San Francisco Airport

Address: 1 Old Bayshore Highway, Millbrae, CA 94030
Phone Number:
Location: United States > California > Millbrae
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Francisco Airport 4*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Priceline, Hotels.com, Starwood, Travelocity, Hotwire, EasyToBook, Odigeo and Tingo so you can book your The Westin San Francisco Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin

217 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (197)
Viewed
Room/suite (76)
Viewed
Hotel & grounds (34)
Viewed
View from room (9)
Viewed
Bathroom (23)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay