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Hampton Inn & Suites - Merced

2.5 of 5 225 South Parsons Avenue, Merced, CA 95340
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Certificate of Excellence 2014
Hampton Inn & Suites - Merced
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Hampton Inn & Suites - Merced
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203 reviews from our community

Traveler rating
    90
    68
    27
    14
    4
See reviews for
57
50
13
63
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites - Merced
See the most recent reviews
San Francisco, United States
1 review
5 of 5 stars Reviewed July 19, 2013

Rooms are better than the fairmont in san jose. Location is near 99. The rooms are new, good decor, a little noisy but the ac was running..........................................................................................................................................................

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you for responding to the survey regarding your recent stay at the Merced Hampton Inn & Suites. We appreciate your feedback as it helps us to improve and continue to be in the top levels of Hampton Inns and hope you stay with us again soon! More 

Oceanside, California
2 reviews
5 of 5 stars Reviewed July 8, 2013

Had a great stay. Friendliness of staff was exemplary. Breakfast was plentiful and very good. The hotel also provided a snack sack if we didn't have time for breakfast. We would stay here again. Bed very comfortable and room clean.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you for responding to the survey regarding your recent stay at the Merced Hampton Inn & Suites. We appreciate your feedback as it helps us to improve and continue to be in the top levels of Hampton Inns and hope you stay with us again soon! More 

Vacaville, United States
1 review
4 of 5 stars Reviewed July 5, 2013

The Merced Hampton is conveniently located next to the freeway, with easy freeway access. Even though our room faced the freeway, I could not hear any road noise in our room. This I thought to myself, was exceptional. Hampton provides complimentary breakfast, and this was the deciding factor since I wasn't certain that other comparable hotel brands in the area... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you for responding to the survey regarding your recent stay at the Merced Hampton Inn & Suites. We appreciate your feedback as it helps us to improve and continue to be in the top levels of Hampton Inns and hope you stay with us again soon! More 

Merced, United States
1 review
5 of 5 stars Reviewed July 1, 2013

Staff very polite and eager to please, upon arrival. This hotel is always clean, well appointed, and quiet. Toiletries are OK, but as expected at this price point. Rooms are large, open, and CLEAN. My only stop when in Merced on business ...

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you for responding to the survey regarding your recent stay at the Merced Hampton Inn & Suites. We appreciate your feedback as it helps us to improve and continue to be in the top levels of Hampton Inns and look forward to your next stay. More 

Riverside, CA, United States
1 review
5 of 5 stars Reviewed June 30, 2013

Very nice, clean, and professional staff. Love the small store next to front desk. The room was very comfortable with small living room area, flat screen tv, and desk to work. Bathroom was very large and comfortable too. The towels and wash lotions were very nice. I caught a cab from the hotel which turned out to be really great... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you for responding to the survey regarding your recent stay at the Merced Hampton Inn & Suites. We appreciate your feedback as it helps us to improve and continue to be in the top levels of Hampton Inns and look forward to your next stay. More 

Merced, United States
1 review
2 of 5 stars Reviewed June 26, 2013

When I approached the front about an incorrect reservation that was suppose to be 2 nights and they only gave me one, the lady at the front simply told me "sorry sir, we have no rooms. We are all booked. You can try the other hotel down the street." However when my female colleague had the exact same problem the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you so much for taking the time to let us know how we are performing. I am 100% with you. My front desk staff should have made every effort to accommodate you. I apologize that this is not what happened. Please allow me to send you a Be My Guest Certificate that you may use at any Hampton Inn.... More 

california
Top Contributor
61 reviews 61 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 12, 2013

I called the Hampton at the last minute to see if they had any rooms available. The front desk reception stated that they did and I advised her that I would be by in about a half an hour. I didn't provide my name or place a credit card to hold the room. When my husband and I arrived, she... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, Manager at Hampton Inn & Suites - Merced, responded to this review

I appreciate your feedback as we consistently try to improve our overall service and guest satisfaction through training. Without ours guests feedback we would be unaware of the areas that need improvement, so THANK YOU!! More 

1 review
2 of 5 stars Reviewed June 4, 2013

It was a last minute trip as we both work in two different hospitals and not often able to get the same days off, but we came to the room to find ants there and asked for them to be removed only to leave and come back to a clean room but still full of ants.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

We want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and we strive to provide our guests with 100% satisfaction. We appreciate you bringing this to our attention and will work to make sure the problem is addressed with our pest team. I would... More 

Arcadia, United States
1 review
3 of 5 stars Reviewed May 30, 2013

Staff does not know how to properly deal with customers presenting gift certificates. Gift certificates came only in denominations of $50 and $100. When the bill came to $112.86 the staff was not able to give a proper refund of the amount due back. They only wanted to give rewards points for change back. They should have been able to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

Dear Mr. Paul F: Thank you for choosing to utilize your Gift Certificates during your stay at the Hampton Inn & Suites, Merced. I would like to apologize that the terms and conditions were not pointed out and explained in more detail. The terms and conditions printed on the back of the Gift Certificate state that they are for “payment... More 

Temecula, United States
1 review
5 of 5 stars Reviewed May 24, 2013

We had a great stay. Excellent service, staff, and beautiful, clean rooms. We enjoyed the complimentary breakfast, and the fitness center. We will definitely stay here again, if we are ever in Merced, CA.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you so much for your feedback! We like to know how we are performing and are glad we met your expectations. We look forward to your return should you find yourself in our area in the future. In Hospitality, the staff and management at The Hampton Inn & Suites Merced More 

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Additional Information about Hampton Inn & Suites - Merced

Address: 225 South Parsons Avenue, Merced, CA 95340
Phone Number:
Location: United States > California > Merced
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites - Merced 2.5*
Number of rooms: 83
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Also Known As:
Hampton Inn & Suites - Merced Hotel Merced
Hampton Inn And Suites - Merced
Hampton Inn Merced
Merced Hampton Inn

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