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Hampton Inn & Suites - Merced

#3 of 14 Hotels in Merced
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225 South Parsons Avenue, Merced, CA 95340
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1 room 1 guest
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Hampton Inn & Suites - Merced
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261 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites - Merced
See the most recent reviews
Chino Hills, United States
1 review
4 of 5 stars Reviewed April 2, 2014

Staying at the Hampton Inn in Merced was a pleasant experience. The staff are friendly and very helpful. We found the breakfast to be acceptable, but not as good as we might have hoped for. The bed spread was a bit shocking. It was apparently fiber filled and as a result of was it was lumped up in several places... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

We appreciate the time you took to log in and give feedback regarding your most recent stay. We have recently added new breakfast products to our breakfast to make it more healthy and inviting. As for the lumpy duvets, we are replacing them due to a manufacture malfunction with the material that has caused them to appear as "lumpy". Thank... More 

Burlington, United States
1 review
5 of 5 stars Reviewed March 31, 2014

I stayed for business at this hotel, and it was only a 2 night stay. It was clean, comfortable, well maintained. Breakfast was good, food was hot, plenty of selection. There was a train nearby that I heard briefly once, but I never heard it at night, and it definitly wasn't loud enough, or close enough to be disruptive.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

We appreciate the time you took to give feedback regarding your most recent stay. We are so pleased that our hotel met your expectations and that your experience was a pleasant one. We look forward to serving you with our Hamptonality and excellent guest services should you find yourself in our neck of the woods in the near future. Thank... More 

Palmdale, United States
1 review
4 of 5 stars Reviewed March 27, 2014

A good deal because it included a hot breakfast, not much of a selection though, some kind of egg on a bagel, waffle, bacon and oatmeal, no potatoes or other hot choices, stayed here while visiting UC Merced. Clean room and easy parking access. Probably will use again when visiting my son at UC Merced.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you for taking the time to give feedback regarding your most recent stay. We are sorry that you did not find our bagel toppers to your liking. We have added more breakfast items to our menu so that there is more of a variety. Thank you again for feedback as it helps us to improve our services. We look... More 

Oakley, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 18, 2014

The Hampton Inn accommodated our group and provided a clean, comfortable room for a reasonable price. The breakfast changed a little daily, which was nice for variety's sake. Nice lobby at the hotel - and someone who I think was a manager went out of their way to make sure I was happy. Thanks for the good service and the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you so much for taking the time to let us know how we are doing. I will pass your comments on to all staff as we enjoy hearing that we were able to make your stay pleasant. We like to mix the breakfast us a bit so that our groups don't have the same thing every day. Please let... More 

1 review
5 of 5 stars Reviewed March 18, 2014

First impression means a lot. Natasha greeted us with a very warm and welcoming smile. If an issue occurs just contact the front desk. Response time less than 5 minutes. Situation resolved. Customer Service Outstanding!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

We appreciate the time you took to give feedback regarding your most recent stay. We are so pleased that our hotel met your expectations and that your experience was a pleasant one. We take guest services very seriously and constantly strive to shine and show our hospitality. Natasha is definitely a wonderful agent. She is the definition of Hamptonality! Thank... More 

Seward, United States
1 review
4 of 5 stars Reviewed March 14, 2014

A very nice hotel. I slept in the side of the hotel that faced the nearby interstate. It wasn't loud but it was audible. I would advise requesting the side of the hotel that is away from the interstate.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you so much for taking the time to log in and let us know how we are doing. We do the best we can to locate our guests away from the freeway when possible. If you find yourself in our area again, please let me know so that I can do everything possible to get you a room away... More 

East Bay, United States
1 review
3 of 5 stars Reviewed March 10, 2014

We called for early check in & it was ok'd. On arrival our room was not ready we waited for 20 more min in the hall while they finished & housekeeping did not complete our room, bathroom floor was not mopped & coffee maker was missing the pot. When you leave confirm your balance as the front desk had another... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

I cannot apologize enough that your room was not ready. I have since spoken with my housekeeping department to ensure this doesn't happen in the future. I have sent you a certificate that will allow you to stay at any Hampton Inn & Suites in the United States. Thank you for bringing this to my attention so that I can... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 8, 2014

Great, clean, friendly hotel to stay at - Very pleased with every aspect of my stay. From the moment I walked into the hotel lobby until my departure, I was treated like a special guest. I would highly recommend this hotel for business or leisure stays.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you so much for taking the time to let us know how your stay was. I will pass on your comments to the staff as we strive to go above and beyond to ensure our guests are 100% satisfied. I am so glad that we were able to meet and exceed your expectations. After all, we are the only... More 

Merced
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

Our suite was very nice and spacious. The bed was very comfortable. Everyone is very friendly. Great stay! Internet was fast and easy to access. Made reservations on line and everything was just as we requested. There is a hot breakfast but we had other plans. But, it did look very good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

We appreciate the time you took to give feedback regarding your most recent stay. We are so pleased that our hotel met your expectations and that your experience was a pleasant one. Thank you again, we look forward to seeing you soon! More 

Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed February 26, 2014

I found this to be an excellent choice along the 99 HWY, it had great internet speed and the room was great. Most times you only get one or the other but this time I got great internet speed and the bed was great.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review

Thank you so much for taking the time to give feedback regarding you stay. We pride ourselves on our rooms, our comfortable beds, our FABULOUS high speed internet! We are ecstatic that we were able to meet and exceed your expectations. We look forward to serving you in the near future! More 

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