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Holiday Inn Express Hotel & Suites Merced

#2 of 14 Hotels in Merced
Certificate of Excellence
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151 South Parsons Avenue, Merced, CA 95341
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Holiday Inn Express Hotel & Suites Merced
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262 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for a couple of days in June. The staff was very nice. The room was nice and clean. Everyone I passed in the hall was friendly. I enjoyed talking with all of the staff. They have a little store near the front desk and you charge snacks and other small items to you room. That was very... More 

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Ventura, California
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The area didn't seem the greatest but there weren't any problems. I was very pleased with the hotel, it's amenities, the breakfast and the room. Staff could have been initially friendlier but I would indeed stay here again.

Was this review helpful? Yes
HIXMerced, General Manager at Holiday Inn Express Hotel & Suites Merced, responded to this review

Staci B, Thank you for taking time to share your experience at Holiday Inn Express & Suites Merced. I am pleased you found our hotel comfortable and clean and that you would stay again. I apologize for your less than perfect check in experience, and I will work to ensure we do not let you down with anything less than... More 

1 review
5 of 5 stars Reviewed 1 week ago

When we arrived yesterday to celebrate father's day weekend the clerk Melody gave us a warm welcome. She helped us from point A to point Z and was very informative about the rewards program We will be back on our next trip to Merced!

Was this review helpful? Yes
HIXMerced, General Manager at Holiday Inn Express Hotel & Suites Merced, responded to this review

Nicole O, Thank you for sharing! I am so pleased Melody was such a help to you, and it is great to hear that you will be back in the future. I hope your Father's Day weekend was a great celebration from beginning to end! Sean Williams General Manger More 

Bethany Beach, Delaware
Top Contributor
75 reviews 75 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just passing through and doesn't seem to be the best area. However, there's nothing wrong with this hotel. Nice staff, comfortable room. Good breakfast. This a a good place to make your stop for the night.

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HIXMerced, General Manager at Holiday Inn Express Hotel & Suites Merced, responded to this review

Tim R, Thank you for choosing Holiday Inn Express & Suites Merced. It is great to hear you found yourself comfortable and enjoyed our breakfast. I hope should you be in the area again that we can host you in the future. Sean Williams General Manager More 

Malibu, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice and well kept property. The check in was very easy and went smoothly. The front desk clerk I think his name was Victor was completely outstanding very friendly welcomed us with a smile and he seemed very knowledgable of the area and recommended a very good sushi place for me and my family. Will defiantly stay again. In... More 

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HIXMerced, General Manager at Holiday Inn Express Hotel & Suites Merced, responded to this review

Lhuddle, Thank you for sharing your Holiday Inn Express & Suites Merced story. I look forward to thanking Viktor for providing you with a favorably memorable arrival. It's great to hear that his dining recommendation went over well too! Sean Williams General Manager More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel was a good location for our team down the street form the fields. Nice pool, breakfast room. Rooms were clean and well stocked. The coffee was just ok, the breakfast menu needs to be improved. The staff were very helpful.

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HIXMerced, General Manager at Holiday Inn Express Hotel & Suites Merced, responded to this review

Frank W, Thank you for sharing your experience at Holiday Inn Express & Suites Merced. It is great to hear you found your room clean and liked our pool and breakfast room. I am sorry about the coffee! Our breakfast selection ranges from yogurt to biscuits and gravy to pancakes, cereal, oatmeal, cinnamon rolls, sausage and bacon or ham, and... More 

Pasadena, California, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for four nights and were really happy about it. Every staff member we met were super nice and willing to help. We booked a standard king-bed room and they upgraded us to a king-bed suit because we are iHG platinum members. We usually leave some tips for housekeepers and they just take the money. The... More 

Was this review helpful? Yes
HIXMerced, General Manager at Holiday Inn Express Hotel & Suites Merced, responded to this review

Ke_pasadena, Thank you for taking time to share your experience. I certainly appreciate that you left our room attendant a tip; they work very hard and it is a joy for me when they are recognized in any way for that hard work. I am so pleased that we may have an opportunity in the future to host you again.... More 

Merced, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Sara at the Merced holiday inn is the graetest person of all not saying that all other staff was great Sara went over the top to help in all my needs. Victor was all so very helpful to direction were to eat and knows the area well.Cher was also helpful in local places to eat know the area well. this... More 

Was this review helpful? Yes
HIXMerced, General Manager at Holiday Inn Express Hotel & Suites Merced, responded to this review

John L, Thank you for taking time to share your experience at Holiday Inn Express & Suites Merced. It is great to know which staff members provided such memorable service; I will be sure to share your comments with them. I hope we can host you again and provide equally memorable service in the future. Sean Williams General Manager More 

San Francisco, California
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice clean and comfortable. Staff was friendly. Would have been 5 stars but we found candy wrappers under the mattress when we lifted it up check under it. Breakfast was adequate and what you would expect from an HIE. Wifi was very fast and never timed out.

Was this review helpful? Yes
HIXMerced, General Manager at Holiday Inn Express Hotel & Suites Merced, responded to this review

jediprincess26, Thank you for sharing your experience at Holiday Inn Express & Suites Merced. We are certainly sorry about the wrappers under the mattress; we are using your experience as a great reminder for us to check even more thoroughly! It is great to hear otherwise that you found your room clean and comfortable. May the Force always be with... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago via mobile

We stayed for two nights over Memorial Day weekend to visit Yosemite Park. Unfortunately we had our two bikes stolen overnight from the hotel parking lot even though the front desk attendant assured us the hotel did not have problems with theft. So I just want to warn guests to definitely NOT leave your bikes locked on your car outside.... More 

Was this review helpful? Yes 1
HIXMerced, General Manager at Holiday Inn Express Hotel & Suites Merced, responded to this review

Micngu, Thank you for sharing your experience at Holiday Inn Express & Suites Merced. We can not imagine the frustration you felt at having your bicycles stolen from your vehicle while parked in our parking lot. While we do post signage in each room with safety tips including not leaving valuables in vehicles in plain sight, we certainly would not... More 

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