We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Riviera

Hotel website
Hotel deals
15 El Camino Real, Menlo Park, CA 94025
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
BEST WESTERN PLUS Riviera
View Map
Add Photo Write a Review

93 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    18
    38
    23
    7
    7
See reviews for
24
9
15
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (93)
  • Mar-May only
    (21)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (18)
All months
Santa Ana, California
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

CONS: Very poorly lit parking area, felt unsafe. Not enough parking spots for hotel guests. Walk way to rooms was not well lit. We had a corner room which was pitch black out front. A/C kept turning off. Walls are very thin and you can hear every noise around/above you. PROS:Room was clean and a good size. Staff was nice... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Redding, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here one night because It was close to Stanford Medical. I didn't check in til Midnight, exhausted from a long day and found the room to be dirty. Mostly the bathroom which had long black hair in the shower and at least 20-30 hairs on the bathroom floor. I called the front desk and she apologized and asked... More 

Was this review helpful? Yes 1

Travelers are raving about these Menlo Park hotels

Coulterville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel has excellent staff and clean rooms with all working amenities however, the air conditioning during hot days drives guests outside of their rooms, gathering at patio tables. The guests in the room next to mine where out at the table making a lot of noise until after 10:00 pm. I did not call the front desk because when... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Davis, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was disappointed that the hot tub was not working. This was one of the reasons I booked this hotel and I don't think it was mentioned on the website. The website mentioned eggs for breakfast , but there were no eggs when we were there. The website mentions a balcony, but it is just a small table and 2 chairs... More 

Was this review helpful? Yes
Redding
1 review
5 of 5 stars Reviewed July 29, 2015

This is the closest hotel to Stanford medical center. It is a perfect location. The hotel is very clean and staffed by very nice people. Some rooms could potentially be noisy due to traffic on the El Camino, but most are very comfortable and noise is not noticeable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Oakland, United States
1 review
5 of 5 stars Reviewed July 6, 2015

Very nice and clean hotel with friendly employees. Excellent access to the Stanford Medical Center and Offices. The cost is quite reasonable and better than most hotels in that area. There are local restaurants to use.

Review collected in partnership with Best Western

Was this review helpful? Yes
St. Albans, United Kingdom
2 reviews
3 of 5 stars Reviewed July 1, 2015

A clean, well supplied room (coffee machine, ironing board, big tv, comfy bed). friendly staff and handy for a shopping mall if you like that kind of thing. Tiny pool but looks OK. Pretty noisy in terms of traffic, fridge, air conditioning. Haven't had any security issues. Doesn't seem like great value - perhaps it has a good location.

Was this review helpful? Yes
Hillsboro, United States
1 review
2 of 5 stars Reviewed July 1, 2015

The entrance to the hotel off El Camino Real drive was not marked at all. When we arrived in the room we noticed no shower curtain or shower curtain rod, no gartbage can and the following morning, no blow dryer. El Camino Real drive is a very busy street and noise could be heard all night. Around 4:30 in the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Boise, United States
1 review
5 of 5 stars Reviewed June 24, 2015

My stay was for attending surgery at Stanford Hospital. Location was within a mile for all. The Oasis was a great pizza and burger restaurant. The hotel is close to the mall, the University, and transportation. All are very convienent for a paraplegic. Some cautions go out to advise those in wheelchairs that the sidewalks are narrow and dangerous but... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Orono, United States
1 review
3 of 5 stars Reviewed June 22, 2015

No issues with hotel/service/staff. All were fine, except that I thought the price was ridiculous. I suspect some serious gouging going on in Palo Alto. (I paid less for Best Westerns in NYC, Paris, Vienna...)

Review collected in partnership with Best Western

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Bathroom (2)
Viewed
Room/suite (6)
Viewed
Dining (4)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Menlo Park
0.1 mi away
Stanford Park Hotel
Stanford Park Hotel
#1 of 9 in Menlo Park
4.5 of 5 stars 546 reviews
0.7 mi away
The Westin Palo Alto
The Westin Palo Alto
#8 of 26 in Palo Alto
4.0 of 5 stars 503 reviews
0.6 mi away
The Epiphany, a Joie de Vivre Hotel
Show Prices
Show Prices
Show Prices
2.8 mi away
Creekside Inn
Creekside Inn
#9 of 26 in Palo Alto
4.0 of 5 stars 386 reviews
1.4 mi away
Red Cottage Inn
Red Cottage Inn
#4 of 9 in Menlo Park
4.5 of 5 stars 166 reviews
0.7 mi away
Garden Court Hotel
Garden Court Hotel
#2 of 26 in Palo Alto
4.5 of 5 stars 221 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay