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BEST WESTERN PLUS Riviera

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15 El Camino Real, Menlo Park, CA 94025
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BEST WESTERN PLUS Riviera
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BEST WESTERN PLUS Riviera
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79 reviews from our community

Traveler rating
    15
    35
    19
    5
    5
See reviews for
22
7
12
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kingston, PA, USA
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 5, 2015

Right off Stanford Campus, this is just what I needed during medical care of a loved one. It has clean rooms opening to an outside balcony, and a renovated lobby with quite a nice self-serve breakfast. I found it quiet, and the sleeping great. While it does not have room service, there is nearby delivery take out of very good... More 

Was this review helpful? Yes 1
Dublin, Ireland
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 2, 2015

I stayed there for almost 1 week for business in Palo Alto and I would repeat. Pros: - Nice, cosy, and spacious rooms. As comfortable as being at home. - Very useful and friendly staff. - Probably the best place to say if you need to work/visit in Palo Alto: 3 min walking to Stanford shopping center, 5 min walking... More 

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Redmond
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 26, 2015

This hotel is nice and clean but borders a noisy street with a noisier train that runs in the morning and at night. The lobby was going through a remodel so the temporary lobby was set up in another room, which was OK. Staff was very friendly. The location to the Stanford campus is great!

Review collected in partnership with Best Western

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chicago
Top Contributor
56 reviews 56 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 10, 2015

I was reluctant to stay at a small hotel, with outdoor entries, but things have worked out well. The room was spotless, neat as a pin and newly renovated. While it is close to the street and the Caltrain runs close by, these noises did not disturb us and during the night, it was very quiet. Earplugs are provided for... More 

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Ione, United States
1 review
5 of 5 stars Reviewed January 20, 2015

Spacious two-queen bedroom with small table and two chairs, included desk with wi-fi available. Chose first floor room and experienced a quiet night's sleep. Large bathroom with separate room for two sinks and large mirror. Towels were very substantial and luxurious feeling. No restaurant on premises and ordered in from local restaurant whose menu was in room. Food excellent.

Review collected in partnership with Best Western

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California
Top Contributor
116 reviews 116 reviews
33 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed December 31, 2014

A very good basic hotel located near Stanford. More of your 70's motel than a real hotel. Within easy walking distance to the Stanford Mall. Great front office staff - very friendly and helpful. No problem with underground parking (plentiful and safe, though hotel was not crowded when we were there). Reasonably priced. The biggest drawback would be noise. Its... More 

Was this review helpful? Yes 1
BW_Riviera, Manager at BEST WESTERN PLUS Riviera, responded to this review

Hello Ppts! Thank you for taking the time to tell the TripAdvisor community about your stay with us! We're glad to know you enjoyed your stay and found our staff to be friendly and helpful! Unfortunately we do get some road noise due to our proximity to El Camino and the CalTrain station, we always have earplugs available for our... More 

Paso Robles, Califonia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

Spending time at Stanford University Cancer Center prior to being admitted for surgical procedure. Will be returning within the week to be admitted for surgery. Appreciated the helpful assistance of those at the front desk for their help with directions. Everything was exceptionally nice at the Hotel. We will be staying again, and should a return be necessary following surgery,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW_Riviera, Manager at BEST WESTERN PLUS Riviera, responded to this review

Hello Eileen R.! We very much appreciate you taking the time to tell the TripAdvisor community about your stay with us! We're very happy that we were able to provide you with a comfortable stay and that you found our assistance and accommodations to your liking. We look forward to having you stay with us again in the future! Briana... More 

San Diego, California
Contributor
20 reviews 20 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 14, 2014

I booked two rooms here on short notice, we would be in town just overnight while we helped a son find an apartment for a relocation. The desk clerk in the tiny lobby was friendly and we had no trouble checking in a bit early. Free parking, under the hotel. The rooms, though small, were very recently redecorated, everything seemed... More 

Was this review helpful? Yes 1
BW_Riviera, Manager at BEST WESTERN PLUS Riviera, responded to this review

Hi Jill G! Thank you for taking the time to tell us and the folks here at Trip Advisor about your recent stay with us. We're glad you enjoyed our recently renovated rooms, we'll hope you'll come back and see our new lobby and breakfast area with expanded offerings. Again, thank you for the glowing review and we look forward... More 

Fresno, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

First stay at a Best Western Plus, and it was just the best! Everything was better than satisfactory! The staff was par excellance ! Brittney is a fabulous manager and her staff was also superior! Breakfast area and food available was a nice touch!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW_Riviera, Manager at BEST WESTERN PLUS Riviera, responded to this review

Hello Wayman K! Thank you for sharing your visit with us with the TripAdvisor community! We're very happy your stay was satisfactory and that you enjoyed our breakfast! We hope you'll return after our lobby and breakfast area renovations where we'll have expanded our breakfast offerings. Thank you again for telling us about your stay. Have a great day! Briana... More 

Sacramento, United States
1 review
4 of 5 stars Reviewed December 3, 2014

You must be tolerant of traffic noise and the noise produced by a commuter rail crossing across the street. But if you can get past that, this is an excellent hotel, with nicely remodeled rooms and a friendly staff. This is not a romantic destination or a fancy place to stay. It is a solid motel for people looking for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_Riviera, Manager at BEST WESTERN PLUS Riviera, responded to this review

Hi Mary H! Thank you for sharing your experience at our hotel with the Trip Advisor community! We're glad you enjoyed your stay and our newly renovated rooms. Unfortunately due to our close proximity to the Caltrain we do have to deal with some noise, we do apologize. We do have complimentary ear plugs available in the room or upon... More 

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