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All 8 Menlo Park hotels

BEST WESTERN PLUS Riviera

2.0 of 5 Motel   |   15 El Camino Real, Menlo Park, CA 94025
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Ranked #6 of 8 hotels in Menlo Park
A recent review
3 of 5 stars reviewed 2 weeks ago
Alicia b San Diego, California
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55 people have reviewed this hotel

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14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • English first
  • Any
English first
San Diego, California
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm sure this is a supply & demand issue, but at $269 per night, I expected something more than a barely updated hotel from the 70's. Windows do not seem to be updated enough to keep out the train noise. The elevator from the under building parking (only a few spots for a big sub) was a bit scary, big... More

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1 review
3 of 5 stars Reviewed 3 weeks ago

This motel is pleasant looking and has a great location near the campus but is very noisy and expensive. The staff are concerned and helpful, the breakfast mainly pre-packaged and with few healthy choices.

Review collected in partnership with Best Western

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San Francisco, California
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2014

Pro: My favorite place to stay (having stayed at 4 other hotel/motels in the area)--many hotels in the area will charge extra for wifi and/or parking, so be careful to read the fine print. Con: the heating unit is tucked away under the sink in the bathroom and did not efficiently heat the rest of the room.

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Bowie, Maryland
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 21, 2014

The Best Western Riviera is convenient to Stanford, located just two blocks from the Stanford Shopping Center. The staff were all extremely friendly and helpful. My room had recently been remodeled (apparently remodeling is continuing). It was clean and comfortable, with microwave, refrigerator, TV, and Internet, but it was not huge. The self-serve breakfast had a good selection of food,... More

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Los Angeles, United States
1 review
5 of 5 stars Reviewed February 17, 2014

The interior of this hotel is absolutely fantastic. I visited Berkeley and stayed in the nearby Holiday inn and then I visited Stanford and stayed in Best Western. Holiday inn costs twice as much and the interior feels just ok. But I super enjoyed my stay in Best Western. It is a bit smaller but it feels cozy. Bathroom design... More

Review collected in partnership with Best Western

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Portland, Oregon
2 reviews
3 of 5 stars Reviewed January 23, 2014

Unfortunately there aren't many options quickly in Palo Alto that don't cost of fortune. This is what appears to be an old motel 8, and although cleaner than most motels, the sheets did not get changed when they should've, there was a hole in the sheets on one of the beds. The motel is close to the main road, so... More

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BW_Riviera, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Hello 105Jules, Thank you for taking the time to leave your feedback on your stay with us. I am sorry you did not have an enjoyable experience at our hotel. Unfortunately we do have to deal with road noise due to our proximity to El Camino Real. We offer earplugs at the desk for our guests who are light sleepers,... More

Marlboro, United States
1 review
5 of 5 stars Reviewed January 2, 2014

Convenient location. 5 minutes walk to a Mall. Close to Stanford. We went for food in the mall at night. The room is clean and new. There is a pool which looks nice but we did not have time to enjoy. People are frendly. Parking available for free.

Review collected in partnership with Best Western

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BW_Riviera, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Hello Jie Li, Thank you for your sharing your experience at our hotel with the Trip Advisor community. We are glad you enjoyed your newly renovated room. We hope to have you stay with us the next time you visit the Stanford area. We'll be sure to keep the pool ready for you to enjoy on your next trip! Best... More

A TripAdvisor Member
3 of 5 stars Reviewed December 20, 2013

Door was not properly sealed allowing much street noise. Also one of the secondary staff dropped paper coffee cups on the floor, then put them in the storage cabinet to be used later. The staff was very helpful and professional, was just the noise issue and the food handling person who were the problems.

Review collected in partnership with Best Western

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BW_Riviera, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to leave a review about your experience with us. I apologize for the street noise issue, please know that the problem with the door was addressed right away by the maintenance staff after having been notified. I have also revised the training policy with our breakfast attendant to ensure we... More

Murphys, California
2 reviews
4 of 5 stars Reviewed December 19, 2013

The staff was very accommodating in getting us the best rate since we were in the area for medical procedures at Stanford Medical Center. The room was clean and comfortable. It was noisy during the night since the motel is right on a busy street and we were both woken up several times by a train whistle. The parking for... More

Review collected in partnership with Best Western

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BW_Riviera, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Hello MonikaRie, Thank you for taking the time to tell the Trip Advisor community about your experience with us. I am glad your newly renovated room was to your liking. We apologize for the parking situation, unfortunately it was necessary to occupy some spaces in order to accommodate items from our renovation. We hope you will come back and visit... More

Weatherford, United States
1 review
5 of 5 stars Reviewed October 19, 2013

We live in another state and came to Palo Alto to visit Stanford University on a college trip. We prefer to use mass transit to get around, and the Best Western Riviera was located only a half mile walk from the train/bus station for Palo Alto. It was a pleasant walk to and from the motel (with restaurant and shopping... More

Review collected in partnership with Best Western

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BW_Riviera, Manager at BEST WESTERN PLUS Riviera, responded to this review

Hello Diane F, Thanks for taking the time to tell the rest of the Trip Advisor community about your stay with us! We sincerely appreciate your feedback and are glad you enjoyed your time at our hotel. Please be sure to come back and visit us after our renovations are completed to also try out our new breakfast area and... More

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Additional Information about BEST WESTERN PLUS Riviera

Also Known As:
Best Western Plus Riviera Hotel
Best Western Plus Riviera Hotel Menlo Park
Best Western Menlo Park
Menlo Park Best Western
Address: 15 El Camino Real, Menlo Park, CA 94025
Phone Number:
Location: United States > California > Menlo Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in Menlo Park
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Riviera 2*
Reservation Options:
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