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The Ritz-Carlton, Marina del Rey

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4375 Admiralty Way, Marina del Rey, CA 90292
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1 room 1 guest
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946 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

I cannot leave from The Ritz without saying a HUGE thank you for their amazing customer service and hospitality. I also want to personally thank the hotel Manager/Systems Manager, Don, who on my second last evening assisted me in an account mix up on my amex. He did everything he could and sure enough the amount was credited back to... More 

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30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is located right in the middle of the Marina del Rey neighborhood. The lobby and restaurant are beautiful and directly on the marina. As expected with any Ritz, the service was amazing upon arrival and the staff very accommodating. Service is why I chose the Ritz and it did not disappoint at this location. The rooms were decent... More 

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London, United Kingdom
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4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel during our California road trip to celebrate my birthday. Being a Ritz Carlton I was expecting nothing more then a great customer service. The opposite applied. We ordered drinks by the pool and they were forgotten. In addition to it during breakfast when we went to the buffet our table was cleared with my jacket on... More 

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GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear Letty0707, I apologize that the service at both the pool and at our restaurant dampened your birthday celebration. Especially since you chose us to make it special. Please be assured that I will share your comments with the appropriate managers so that future guests will not have the same experience. We hope that you will give us another chance... More 

Las Vegas, Nevada
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A splash of class to view the marina too! But wait, there's more. Beers priced at $8-14 and steaks upwards of $39 depending on the cut. Nicely trimmed off fat on my NY steak. Now, I'm not a NY steak fan but this was super tender with a unique flavor brought on by a white sauce underneath. SMOKED NY STEAK ... More 

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Munich, Germany
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location close to LAX. Lobby and restaurants are renovated but the rest of the hotel needs to be upgraded. New gym equipment is required too. Very friendly engaged staff and a service oversight was handled very professional by the Manager ASAP.

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Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a extremely nice hotel in Marina Del-Rey, Cailf, near LAX and Los Angeles & Hollywood. The hotel has a decent size outdoor swimming pools, the rooms are very spacious. Hotel is a good place for vacation and to just relax or to host any type of meeting, conference or convention.

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United States
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53 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 2nd stay at this Ritz. My first thoughts of this hotel were that it's not up to par with other Ritz-Carlton's, and I believe that to still be so. However, it's a good choice for convenient air travel, as it's only about a 20min drive to LAX. I checked in very late and was upgraded to a... More 

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Santa Monica
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms need updating, but a renovation is in near future. Overnight staff is supurb. They always have a answer. Billie jean was a big help with setting up activities for the following day with the concierge so I would not have to. Cast and plow needs help. Great voice for wake calls. Will be back.

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Indian Wells, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this Ritz for a weekend in August 2015 to get away from the desert heat. Well maintained, pleasant staff, above-average hardware and linens but average decor, minimal amenities for a Ritz Carlton. Had a King room which would normally have a couch or loveseat, but did not because (I guess) space is a premium in the area.... More 

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Rotterdam, The Netherlands
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18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I visited this RITZ Carlton with my family 4 nights in August 2015. The hotel is nicely situated near the marina. The rooms are fine, however they need urgently a renovation to keep the standard of RITZ Carlton. The restaurants are nice, but the service is very bad. This is clearly a matter of managing the staff. In the pool,... More 

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Tony M, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear graafpkde, I appreciate that you took the time to write about your recent stay. I am very sorry that we did not meet your expectations and I can certainly understand your disappointment regarding the room condition and the service you received. Beginning in November, we will be renovating every guestroom in the hotel and the end result will be... More 

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