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The Ritz-Carlton, Marina del Rey

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4375 Admiralty Way, Marina del Rey, CA 90292
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The Ritz-Carlton, Marina del Rey
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927 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent the weekend at the hotel with a girlfriend. The property is beautiful. Our room was average, though we did have a nice view of the marina. The front desk staff was very nice and greeted us with a glass of champagne upon arrival. The pool is lovely, but the experience was not that of a 5 star hotel.... More 

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Charlotte, North Carolina
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31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was very disappointed with this property. The carpet was soiled and the drapes were torn in several places, definitely not the Ritz Carlton standard. Staff was wonderful but unfortunately we were so disappointed we left after one night. We may return after renovation is complete.

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GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear Infinityplusinfinity, Thank you very much for taking the time to write a review on your recent visit. I love to read how friendly our staff is and I couldn’t agree with you more. However, I was very displeased to learn that the room condition was so disappointing that you felt you needed to shorten your visit. I am sincerely... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

this is my 4th or 5th time staying at that hotel ,i love it ,i stay there even i have a condo next building ,,,BUT ,am so disappointed not to have any amenity,even i told them all the time i need to be in my room ,no sleeper , old bathroom really old ... some times no minibar or nothing... More 

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GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear Hesham H, First and foremost, I want to thank you for your loyalty to The Ritz-Carlton and for the kind words about our hotel. I was thrilled to read that you love staying here because the location, the staff and the food served are, as you mentioned, “Super.” Furthermore, you are correct in writing about the “old” bathroom however,... More 

Hilton Head, South Carolina
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The club floor is perfect. It is like coming home. The entire hotel staff remembers your name. The club staff remember your drinks. The pool is great, the gym is great. What else is there to say. They also have a great spa

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Manchester, New Hampshire
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff and accommodations here are what you would expect from Ritz Carlton, and the service goes above and beyond. Great property, friendly, caring staff from valet to bellman to desk and housekeeping staff. You will be happy you stayed here if you are in the Marina Del Rey area.

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Ohio
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here a total of 4 night out of a 10 day trip to the LA and Santa Barbara areas. 2 days at the front end of our trip and 2 days at the back end. The service is outstanding, the staff is super friendly. The rooms are large, clean and luxurious as usual. Loved the location next to the... More 

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Washington, District of Columbia, United States
Level Contributor
108 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is great because it's well situated in Santa Monica or I should say Marina Delray. You have great access to several highways and easy access to West Hollywood. You should consider upgrading your reservation to the club floor or if they don't have one, just take a regular guest room and pay for club floor access. The Club... More 

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I mean, it's The Ritz, would you expect anything less than great?! I can't say enough about how nice, helpful & knew everything about every place we were interested in going. We walked to the beach but, we could've borrowed bikes from the hotel. There was a beautiful pool with luxurious chairs. A very nice, well equipped gym, a spa,... More 

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Madrid
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything and everyone in the hotel is 5 star. From the moment you drive up until the moment you leave, everything is perfect. The rooms are large, spacious, well equipped and immaculate. Bar and lobby comfortable. We only had breakfast at the restaurant, but sitting out and looking at the marina combined perfectly with the delicious food and excellent service.... More 

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Los Angeles
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Restaurant was so lovely, overlooked the Marina, sat outside, great service, fire and glass on table, very nice. Food was acceptable, meal was expensive, probably due to wine prices. Lobby was beautiful. Rooms a little dated but very comfortable. Please ask your staff to open door for guests, especially when the guest has luggage.

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