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The Ritz-Carlton, Marina del Rey

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4375 Admiralty Way, Marina del Rey, CA 90292
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The Ritz-Carlton, Marina del Rey
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The Ritz-Carlton, Marina del Rey
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886 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus / Cleveland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Overall, this is an absolute A-property. The staff is courteous, helpful, and next-level attentive. The property is beautiful, and the location is prime; you're close to every point of interest in the west L.A. area, and getting to and from LAX takes minutes... The pool area, and Cast & Plow is as good as it gets. The rooms are slightly... More 

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel was absolutely wonderful. The location was perfect right on the marina with a short drive to Venice, Santa Monica, and Malibu. The customer service was Excellent, and paid attention to detail treating my husband and I to champagne and Rose pedals on the bed for our Anniversary. Special thanks to Shelley at the concierge desk.

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Thompson's Station
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have stay in RC before mostly in W. Palm Beach, FL and the experience was perfect. This property feel way short of my expectations. On the other hand the staff from front desk all the way were great, just let down by the property itself especially for the price.

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GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear GodBlessAmerica1, I was disappointed to read the we did not meet your expectations and for this I am truly sorry. Please know that towards the end of this year, we will be renovating every guestroom from top to bottom; new paint and carpets, furniture, window coverings and state of the art electronics. On a brighter note, I want to... More 

Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel was about average for a Marriott but not up to Ritz Carlton standards. The towels were a bit tired and there was an old bar of soap in my shower when I checked into my room. The lobby and bar areas were nice and the staff was very helpful. I believe they are selling the location, which is... More 

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GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear Billy_G_TA, Thank you for taking the time to write about your recent experience and for your positive comments regarding the public areas on the Lobby Level. We recently renovated our bar and lobby and I was pleased to read that you noticed. Also, it was kind of you to report that our employees were helpful. On the other hand,... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here several times but whether it's the familiarity with the hotel or not, I find it hard to beat. Good location, comfortable rooms and very helpful staff, the restaurant is very nice but I wish there was more daily variation.

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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

I enjoyed my stay at this hotel. Checking in process was very smooth and they had my room ready for an early check in. We had a late lunch at the restaurant and it was very disorganized. Staff were friendly but the service was not very good. We waitd for about 7 minutes before anyone came to our table. All... More 

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Birmingham, Alabama
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

It is a must to spend the extra money for a club room on the 11TH floor the food served is great and a big selection as well as Alcoholic beverages including Champagne. The view of the Boats is spectacular.

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oxnard
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel located right on the water, walking path below. I didn't care to pay $40 for parking so I asked the valet if there was a self-park lot. He directed me to a lot across the street where, after checking in and unloading in the room, I parked for $6 per 24hr. It goes up to $10 per 24hr... More 

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

I was not being honored in anyway as an elite member. For a Ritz Carlton, service is minimal, the room is ordinary, personal items like toothbrushes, toothpaste, slippers don't exist(unless you call and wait half an hour for those items to be delivered ). The clothes steamer in the room is of poor quality and doesn't work in removing any... More 

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GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear Zookata, Thank you for taking the time to write your review. Feedback is very important to us because it allows us to improve upon our services and processes. I was very sorry to read that your experience did not meet your expectations. From your description, this is certainly not The Ritz-Carlton experience that we try to provide. I have... More 

Ellicott City, Maryland
Contributor
19 reviews 19 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

After a meeting in Paseadena, my husband and i booked a weekend at the Ritz Carlton in Marina del Ray. Wow, what a great place. The hotel lobbybar is very lively and entertaining, a nice morning walk to Venice Beach, the Saturday morning farmers market and Mothers Beach. At the advice of fellow travelers, we booked a Marina View room,... More 

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