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The Ritz-Carlton, Marina del Rey

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4375 Admiralty Way, Marina del Rey, CA 90292
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1 room 1 guest
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The Ritz-Carlton, Marina del Rey
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949 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Level Contributor
70 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our bathtub was broken, the curtains were dirty and our bed was from the dark ages but with one phone call, they replaced the mattress, curtains and fixed the bathtub. Service was great at this hotel. They truly went out of their way. The restaurant met all our picky needs. Thanks, John, the chef!

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Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Honestly, people always forget about this lil tucked away gem of a hotel. From Allen the doorman to Nick the housekeeping director and finally Edgar in club we always feel like super VIPs when we visit. The marina view rooms are the best and make time to enjoy the pool! We will be back and hope to see all three... More 

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Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This was our first experience at a Ritz-Carlton property. I was traveling on business and my wife was able to join me for this unforgettable stay. The hotel is exceptionally well-apointed and the staff was incredible. We truly felt like royalty. Megan (front desk) treated us like a valued member of her family. The meals we enjoyed at the restaurant... More 

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Sydney, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I cannot leave from The Ritz without saying a HUGE thank you for their amazing customer service and hospitality. I also want to personally thank the hotel Manager/Systems Manager, Don, who on my second last evening assisted me in an account mix up on my amex. He did everything he could and sure enough the amount was credited back to... More 

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Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located right in the middle of the Marina del Rey neighborhood. The lobby and restaurant are beautiful and directly on the marina. As expected with any Ritz, the service was amazing upon arrival and the staff very accommodating. Service is why I chose the Ritz and it did not disappoint at this location. The rooms were decent... More 

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London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel during our California road trip to celebrate my birthday. Being a Ritz Carlton I was expecting nothing more then a great customer service. The opposite applied. We ordered drinks by the pool and they were forgotten. In addition to it during breakfast when we went to the buffet our table was cleared with my jacket on... More 

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GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear Letty0707, I apologize that the service at both the pool and at our restaurant dampened your birthday celebration. Especially since you chose us to make it special. Please be assured that I will share your comments with the appropriate managers so that future guests will not have the same experience. We hope that you will give us another chance... More 

Las Vegas, Nevada
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A splash of class to view the marina too! But wait, there's more. Beers priced at $8-14 and steaks upwards of $39 depending on the cut. Nicely trimmed off fat on my NY steak. Now, I'm not a NY steak fan but this was super tender with a unique flavor brought on by a white sauce underneath. SMOKED NY STEAK ... More 

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Munich, Germany
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location close to LAX. Lobby and restaurants are renovated but the rest of the hotel needs to be upgraded. New gym equipment is required too. Very friendly engaged staff and a service oversight was handled very professional by the Manager ASAP.

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Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a extremely nice hotel in Marina Del-Rey, Cailf, near LAX and Los Angeles & Hollywood. The hotel has a decent size outdoor swimming pools, the rooms are very spacious. Hotel is a good place for vacation and to just relax or to host any type of meeting, conference or convention.

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United States
Level Contributor
53 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my 2nd stay at this Ritz. My first thoughts of this hotel were that it's not up to par with other Ritz-Carlton's, and I believe that to still be so. However, it's a good choice for convenient air travel, as it's only about a 20min drive to LAX. I checked in very late and was upgraded to a... More 

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