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All 8 Marina hotels

Holiday Inn Express Hotel & Suites - Marina

2.5 of 5 Hotel   |   189 Seaside Circle, Marina, CA 93933
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Ranked #5 of 8 Hotels in Marina
A recent review
5 of 5 stars reviewed 3 weeks ago
Ruthmar1e Honolulu, Hawaii
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203 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Honolulu, Hawaii
Contributor
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Traveling with a 30 year old adult son in a wheelchair. We found ourselves in Monterey at 10pm with no place to stay After several phone calls intercontinental found us this place Staff was great when we arrived late 3 adults and service dog. They welcomed us. Got us in a room. In the morning they helped with lift into... More

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Englishtown, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

I stay at a lot of Holiday Inns and Expresses, some are quite disappointing, but this one was great! The hotel is clean and the staff very friendly and helpful. I noted that the Front Desk Clerk even while he was assisting us took time to great every guest who walked through the lobby without seeming to ever take his... More

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Gilbert, Arizona
Top Contributor
101 reviews 101 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed September 15, 2014

Good rooms, good bathrooms, good beds. I would call it "serviceable". But not a hotel for a vacation. Breakfast just OK, with plastic looking (and tasting) food. Interesting how they have made machines that make imitation pancakes in 1 minute without the need for a person. But the taste is plasticky. I will use this hotel again because the people... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Marina, responded to this review

Dear janelitamirta, Thank you for your recent stay with us. We strive to give great and impressive service to all of our guests, and it makes us happy to read that you found the rooms and staff service to your liking. On the other hand, we regret that our location was a letdown, and that your breakfast experience was sub-par.... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 15, 2014

We received a phone call at 10:55 pm to tell us that we were being too loud...(because "our child" was crying) Our whole family WAS asleep at that time, and had been for over an hour... Our toddler had been asleep since 8:30 pm....and was asleep until the phone call woke everyone in our room up!!!! When I proceeded to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Marina, responded to this review

Dear Cavalos111, Thank you for taking the time to share your comments with us about your recent stay. Our goal is to provide excellent guest experiences however, reading from your comments it is regretful we weren't able to do so due to the level of service received from our hotel staff. Please be assured that your feedback will be addressed... More

New York, NY
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 6, 2014

We stayed here over Memorial Day weekend and I have to say that the service we received from the front desk was terrible. From the moment we walked in there were issues with our rooms. We had requested 2 rooms side by side since I have twins and they didn't allow two cribs in one room. I had specifically requested... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Marina, responded to this review

Dear starrynight09, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

Campbell, California
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 2, 2014

A clean, well run hotel in a pretty convenient location for the Monterrey Bay area. The breakfast area tends to get pretty crowded, with spill over in to the lobby, but maybe this was more to do with our visit being on a holiday weekend. The manager (Dev Patel) and front desk staff we friendly and efficient and try to... More

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Bangkok, Thailand
Top Contributor
125 reviews 125 reviews
26 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed August 28, 2014

It is a nice enough hotel, when you just need a place to sleep, and are out the rest of the day. Also the staff were friendly, but were not real good at following up on requests. The toilet handle was finicky and kept coming off so we could not flush. We had someone in to fix it atleast twice... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Marina, responded to this review

Dear neupaneaj, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see the accommodations you received prevented you from fully enjoying your time at the hotel. We were glad to see the staff were friendly and a highlight of your visit. We take all of the reviews we receive very seriously as they... More

Mesa, Arizona
Contributor
18 reviews 18 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 3, 2014

Our experience here was great, except for having a basement room. Yes, basement. No view. Front office staff member Britt was the very best! He helped us with were to go to eat, what to see etc. Always had a smile and kind words. The hotel would be great if it were not for the basement rooms. Great location, lower... More

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Naperville, Illinois
1 review
5 of 5 stars Reviewed July 31, 2014

We had a great experience from the moment we stepped into the lobby. We stayed there on the night of June 28, 2014, and the front desk staff was so friendly and professional that we felt very welcome. We were on a big trip through California and this was our first stay, so after we checked in we headed a... More

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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 28, 2014

I am a loyal IHG customer and we looked forward to a couple of nights in Monterey area. Upon arrival @ 4:15 our room had not been cleaned. They gave us another room and when we went to it...already occupied! Back down to the front desk and another room. Once inside, our room was hot and when we turned AC... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Marina, responded to this review

Dear Mike47424, Thank you for your review about your stay. It is truly unfortunate to see that you did not fully enjoy your time at the hotel. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward... More

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Additional Information about Holiday Inn Express Hotel & Suites - Marina

Address: 189 Seaside Circle, Marina, CA 93933
Phone Number:
Location: United States > California > Marina
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Marina 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites - Marina
Holiday Inn Express Marina
Holiday Inn Marina

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