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SpringHill Suites Madera

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1219 East Almond Avenue, Madera, CA
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1 room 1 adult
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SpringHill Suites Madera
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132 Reviews from our TripAdvisor Community

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Level Contributor
16 reviews
4 of 5 stars Reviewed January 6, 2016 via mobile

This review pertains to their customer service & public facilities. We had to make a pit stop to change my LO. The front desk receptionist was kind enough to direct me to the restroom. I docked 1 star because they didn't have a baby/family-friendly restroom or changing area. I had a bit of trouble balancing my newborn on the sink... More 

Helpful?
Thank Kimberly L
Stacey M, General Manager at SpringHill Suites Madera, responded to this review

Kimberly L, Thank you for the wonderful review regarding you recent pit stop at our hotel. I am sharing your feedback regarding the baby changing station with my team and we will look at adding this feature to make travelers such as you have an easier time. We look forward to seeing you and the family next time your travels... More 

Monrovia, California, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 6, 2016 via mobile

Very dissapointed. We have stated here for New Years for several years visiting family. We've come back because the hotel is clean & the staff is always nice & helpful. We always stay 3- 4 nights & our son family stay there too. This year on the last night we were there our sons Toyota Tacoma was parked in the... More 

Helpful?
Thank Renee E
Newport Beach, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

Large clean suite hotel located right off the freeway. Pulled in about midnight and the staff was great. Breakfast was par for this style hotel. Convenient to have the fridge in the room. There isn't much around the hotel other than a Black Bear Diner. Overall, clean and comfortable hotel.

Helpful?
Thank jckdaniels03
Stacey M, General Manager at SpringHill Suites Madera, responded to this review

I am happy to hear we exceeded your expectations during your most recent SpringHill Suites experience. I hope should your travels bring you back to Madera that you'd give my team the opportunity to direct you to some of the local flavor including but not limited to local wineries, the fossil discovery museum and don't forget the drive in during... More 

Jamestown, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015

Beautiful clean room, coffee bar always available, convenient snack station, very modern and beautiful hotel. Complimentary hot breakfast was very appetizing with a large selection to choose from. Motel staff was very friendly and helpful.

Helpful?
Thank Victoria B
Stacey M, General Manager at SpringHill Suites Madera, responded to this review

VictoriaB, I am so happy to hear that my team made your most recent SpringHill Suites Madera experience a positive one. We hope to see you soon! Happy travels, More 

Level Contributor
8 reviews
8 hotel reviews
5 of 5 stars Reviewed December 5, 2015 via mobile

When in Madera your options are limited. The Spring Hill Suites is a very new and modern hotel. It is ideal for business travel as every room has a dedicated desk area. The real separation for this hotel is the staff. I spend 300+ plus days on the road and everyone at this hotel is top notch! If you need... More 

Helpful?
Thank tom r
Stacey M, General Manager at SpringHill Suites Madera, responded to this review

Dear TomR, Your review of our hotel and staff might just be the greatest holiday gift I will receive this year. Your feedback will warm the hearts of my hard working team and may our level of service continue as your travels bring you back to our hotel in the future. Happy holidays! More 

Riverside, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 1, 2015

Friendly staff, beautiful room, super comfy bed, very clean, 24-hour coffee/tea service a nice extra. Complimentary hot breakfast a good plus. The only drawback was freeway noise. Windows seemed too thin; maybe double panes would help?

Helpful?
Thank ldehayes2014
Stacey M, General Manager at SpringHill Suites Madera, responded to this review

Thank you for your wonderful feedback and believe it or not we have double panes on our windows. Please make sure to utilize our Restful Night Kit in your room when your travels bring you back to the SpringHill Madera as we want even our lightest sleepers to enjoy a great night's sleep. Warmest regards, More 

Camarillo, California
1 review
5 of 5 stars Reviewed November 15, 2015 via mobile

Had an excellent stay at the Spring Hill suites in Madera. Check in and out was quick and polite. Throughout our stay the entire hotel staff was exceptionally friendly and let us know about amenities that we ended up using since there's not a lot to do in the area. We were initially worried about noise since the freeway is... More 

Helpful?
Thank Alice1125
Stacey M, General Manager at SpringHill Suites Madera, responded to this review

Dear Alice1125, It's wonderful as a General Manager to return from my own vacation to receive feedback such as yours. I'm glad my team provided you an experience to remember and share with your family and friends. We look forward to serving you again should your travels bring you back to the Madera/Fresno area. Happy Holidays, More 

Columbus, OH
Level Contributor
84 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 12, 2015 via mobile

The place is practically brand new and some of the rooms even have balconies. The rooms are very similar to Hyatt Places and have a great use of space that can open up when you want to share time with the family or be partitioned off to work at the desk while the rest of the family sleeps. There is... More 

Helpful?
Thank ObanSkye
Stacey M, General Manager at SpringHill Suites Madera, responded to this review

Dear ObanSkye, I am happy to hear that you enjoyed your most recent SpringHill experience. Please note that for our light sleepers you can obtain a "Restful Night" kit from the front desk which includes some items to assist with your quiet night's sleep. We look forward to seeing you next time your travels bring you to the Madera/Fresno area.... More 

Oakland, Tennessee
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 23, 2015

I will admit that I had my doubts about the hotel based on the surrounding area, but once we got there, I found the hotel to be very safe, very clean, and the staff was extremely friendly and helpful. The rooms were spacious enough, nicely decorated and comfortable. Breakfast was served early and there were plenty of breakfast items -... More 

Helpful?
Thank Theresa711
Stacey M, General Manager at SpringHill Suites Madera, responded to this review

Dear Theresa711, Thank you for your extremely kind words. My team was smiling from ear to ear regarding the acknowledgement and appreciation of their hard work. We eagerly await your next visit. Happy travels, Stacey M. More 

Toronto, Canada
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

Very clean hotel! Amazing friendly staff ! Great breakfast! Very clean pool and spa. Cute excellent restaurant in walking distance . Large modern room Clean excellent bathroom. Large king bed. Could use more comfortable pillows . This is a modern very clean hotel with amazing staff! Very quiet room!

Helpful?
Thank Kersten H
Stacey M, General Manager at SpringHill Suites Madera, responded to this review

Kersten H, I am glad to hear that my team provided you with a great experience. Should your travels bring you to the Madera/Fresno area again let our team know you'd like extra Foam or Feather pillows. It is our quest to make every guest's SpringHill Suites Madera experience a unique one. Best regards, Stacey M. More 

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