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All 6 Los Gatos hotels

Toll House Hotel

3.5 of 5 Hotel   |   140 S. Santa Cruz Ave, Los Gatos, CA 95030
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Ranked #1 of 6 hotels in Los Gatos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Louisa M San Francisco, California
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371 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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San Francisco, California
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel while attending a wedding nearby and it was a treat. Clean, quiet, pretty, with excellent food (room service!) and staff. The staff even helped me tie my husband's tie cuz I'm lame and don't know how. Pam - a concierge I think - was especially helpful. She brought me a special food item not on... More

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Saint Augustine Beach, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

The customer service provided at the hotel restaurant was excellent by Pam and the service by Doug was phenomenal making our trip special. Doug really helped us out with our luggage and made sure we were well fed by local restaurants.

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San Francisco, California
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Not very impressed with this place. Lots of smoke and mirrors. Looks nice from the outside, but our room, facing the back, was dank and worn. Lots of parking lot noise too. It was simply a place to sleep (and not very well) and not an "experience" of any kind. And, they were consistently out of the chocolate chip cookies... More

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2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We chose this hotel because of its convenient location in the town of Los Gatos. If this is the #1 hotel in Los Gatos, I am scared to see the others! It took us 3 tries to get a room that worked. The first room overlooked the street and it was supposed to overlook the courtyard. The second room had... More

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear SeattleCity Girl, Thank you for being our guest and leaving us some feedback on you recent stay. Im very dissapointed to learn that we clearly did not meet your expectations on many levels. I have shared your feedback with all of our departments and we are addressing the issues you have presented to us immediatley. We try hard to... More

Los Gatos, California
Top Contributor
52 reviews 52 reviews
8 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 1 week ago

Located of the Plaz it is a very good location, the building is attractive is a craftsman loge style. That was the good, the bad; rooms are small, views for $250 a night of a wall, there was no mini frigde, they do have a couple bottles of warm water in your room (for a price of $2.50 each), the... More

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Mattpequegnat, Thank you for sharing your feedback on your recent visit. We appreciate your comments and appreciate any oppourtunity where we can become better. Have a great day. Sincerely, Abel Veloz More

4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay. The facility is clean and the staff very helpful. It was a pleasure speaking and learning about the area from Pam. She was a friendly face in the morning that was full in energy. The area has so much to offer and everything is within walking distance.

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1 review
4 of 5 stars Reviewed 1 week ago

This is my second stay at this hotel. My view is that the front office staff is so friendly and nice to talk too. They make you feel at home. Service is just great. Keep it up guys! The coffee house.... amazing service - friendly, courteous, helpful and the food is good as well. My hats off to Pam who... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear DKS732014, Thank you so much for being our guest and complimenting our service and staff. We appreciate that you have returned for a second visit and look forward to welcoming you back in the future. I will share this feedback with Pam as well and am absolutely positive it will make her day! Thank you for being our inspiration.... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Our daughter had her wedding weekend in Los Gatos and stayed for three days in the Toll House hotel, a suite. All the personnel we dealt with was personable, friendly and very helpful. We noticed Doug who was helping to collect the luggage at the end of their stay, making sure there was nothing left under the bed or next... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear janna n, On behalf of the entire staff, we thank you and your family for choosing the Toll House to spend such a special weekend. As a team we look at our guest feedback and reviews, and we were very excited when we read yours. Have a wonderful day and thank you for highly recommending us! Best Regards, Abel... More

Brisbane, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Another great stay at the Toll House. All staff were helpful and friendly but Jennifer behind the bar particularly made our trip a pleasant one. Considering we tended to descend on the bar in large numbers she did incredibly well to keep everyone watered - and entertained too.

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London, United Kingdom
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was shocked how spacious bathrooms and rooms were; which was great. The hotel is very charming specially when it gets darker; just like the rest of Los Gatos everything is lit up. Beds were very comfortable and service very helpful. The only bit I would like to change is to have more natural light in as my room was... More

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Additional Information about Toll House Hotel

Address: 140 S. Santa Cruz Ave, Los Gatos, CA 95030
Phone Number:
Location: United States > California > Los Gatos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Toll House Hotel 3.5*
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
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Official Description (provided by the hotel)
Stay Charmed. Toll House is a unique fusion of the warm intimacy of a small town hotel and modern sophisticated hospitality. Situated in the heart of beautiful Los Gatos, Toll House captures the charm and ambiance of historic downtown and is only steps away from a delightfully bustling array of chic boutiques and eateries. This charming boutique hotel is a peaceful retreat at the gateway to Silicon Valley offering personalized experiences tailored to guest’s individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. Additionally, the hotel offers signature brand elements, including Essential Elements bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. Just off the lobby is Three Degrees Restaurant, a place to entertain associates, celebrate old friends and perhaps meet some new ones. At every step, from cocktails in the bar to a meal under the stars, you'll find the friendliest wait staff in Los Gatos at your service. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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