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All 6 Los Gatos hotels

Toll House Hotel

3.5 of 5 Hotel   |   140 S. Santa Cruz Ave, Los Gatos, CA 95030
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Ranked #2 of 6 Hotels in Los Gatos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Mark B Southampton
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399 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southampton
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Another 3 great stays over a two week period. Always a warm welcome. Love the warm but contemporary room decor(although aircon can be a bit noisy). Breakfast is great and service from Mike or Pam is friendly and attentive. Always fun at the bar in The Three Degrees. Jennifer and David taking good care of locals and visitors alike with... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The staff is great at the Toll House. I have stayed here several times, and the staff is always welcoming and friendly upon returning. Both the evening bartender (Jennifer) and the morning hostess at the restuarant (Pam) have exceptional customer service skills, and make you feel welcome and at home. The hotel rooms are clean and provide a good area... More

Was this review helpful? Yes
Pasadena, California
1 review
5 of 5 stars Reviewed 1 week ago

Clean, neat, comfortable & adorable decor. I especially liked Amanda's genuine spirit & excellent customer service. A hotel is just a hotel until the spirit of kindness shows warmth. Will again visit soon.

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear ali626reviews, Thank you so much for your wonderful review and highlighting Amanda's great service. I'm so pleased to hear that you made that connection. We look forward to welcoming you back again. Have a wonderful holiday season! Best regards, Abel Veloz More

Lafayette, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love The Toll House - they continue to make their space better…..Fantastic staff - from the front desk to the restaurant and bar. If you are visiting for a wedding or business - you will not be disappointed….With remodels on their horizon, I am guessing it will only make them better.

Was this review helpful? Yes 1
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Christywtravels, Thank you for your 5 STAR review and your wonderful comments about all of our staff. You are absolutely right! You will not be disappointed and we just keep on getting better and better. Come visit again soon to experience our new upcoming restaurant for 2015t, "Verge". Its going to be amazing! Have a wonderful holiday season. Best... More

Long Beach, California
1 review
4 of 5 stars Reviewed 3 weeks ago

What a wonderful surprise! I was in Los Gatos for a girl's weekend away, celebrating birthdays. We were fortunate to have met Glen a manager on the first day there. He was very friendly and accommodating in all ways. We asked for suggestions on where to have dinner and he offered a few places in town. Then he suggested the... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Rosemary S, WOW! On behalf of Glen, Hector and the rest of our team we thank you for your fantastic review. We are thrilled that you enjoyed your hotel and dining experience. We hope you will return soon to enjoy our new restaurant " Verge" for 2015, for a brand new look and feel. See you again and enjoy... More

Surrey, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

As always the Toll House is a nice place to stay in the heart of Los Gatos. Always friendly helpful staff especially the team managing the restauarant. My thanks to Pam who always has a cheerful smile and welcome every morning as she escorts you into breakfast. I will be back soon.

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Nigel 742014, Thank you for taking the time to leave us some feedback on your recent stay. It means a lot to have our staff recognized for their efforts, so we thank you. Please let us know when you will be back so that we can prepare for your return. Have a wonderful day! Yours in hospitality, Abel Veloz More

Cary, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The Toll House Hotel is located in Los Gatos, CA. This is a thriving area with numerous Restaurants, Bars and Recreation all within walking distance. We had a team event over the course of a business week and we all enjoyed our stay at the hotel. Coordinating this event was easy with Joan. She handled all of the details from... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Jack M, Thank you for being our guest and leaving us some great feedback from your last visit. Your kind words are the fuel to our success, and we look forward to welcoming you back in the future. Have a great week! Best Regards, Abel Veloz More

Santa Barbara, California
Top Contributor
72 reviews 72 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 13, 2014

Stayed only one night in a king bed room. The bed was extremely comfortable. Our room was on the second floor and faced the interior courtyard where there was some sort of large private dinner. It was pretty loud and the best part was the drunken guests fighting in the hallway at 2 in the morning. Not sure how it... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear FamilleSB, Thank you for your recent feedback on your stay. Our beds and bathrobes are great, and many guests compliment their comfort just as yourself. I'm glad you were able to get a good nights rest, despite some unusual disruptive guests that we addressed right away. Next time your travels bring you to the San Jose area, we hope... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

Its just Awesome stay at Toll House Los Gatos, all employees front desk to management, all take good care of guests, apartments have everything to make you confortable as home. Absolutely no doubts coming back!

Was this review helpful? Yes 1
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Aldir F, Thank you for recognizing us as the "Best Hotel in Town" and making us #1 on Tripadvisor! Your kind words and compliments keep us driven to be the best. Have a fantastic weekend! Yours in Hospitality, Abel Veloz More

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 3, 2014

I spent a good week in this great town and this Hotel. There were a lot of excellent eateries nearby too. The rooms felt a lot smaller than other hotels and did not have some amenities which I was looking for - like a mini fridge to store my drinks/dessert. So it was a simple set up. Service was terrific... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear CarLi_1911, Thank you so much for your feedback on your recent stay. Next time you visit, might I recommend one of our beautiful premier rooms or upgraded luxurious suites as those are more spacious and include a refrigerator for you to store your sweets. These are definitely worth the few extra dollars spent. Should our traditional room be more... More

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Additional Information about Toll House Hotel

Address: 140 S. Santa Cruz Ave, Los Gatos, CA 95030
Phone Number:
Location: United States > California > Los Gatos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection

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