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All 6 Los Gatos hotels

Toll House Hotel

3.5 of 5 Hotel   |   140 S. Santa Cruz Ave, Los Gatos, CA 95030
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84%
Ranked #1 of 6 hotels in Los Gatos
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
DKS732014
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365 people have reviewed this hotel

Traveler rating
    200
    106
    37
    14
    8
See reviews for
75
97
18
118
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed 2 days ago NEW

This is my second stay at this hotel. My view is that the front office staff is so friendly and nice to talk too. They make you feel at home. Service is just great. Keep it up guys! The coffee house.... amazing service - friendly, courteous, helpful and the food is good as well. My hats off to Pam who... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear DKS732014, Thank you so much for being our guest and complimenting our service and staff. We appreciate that you have returned for a second visit and look forward to welcoming you back in the future. I will share this feedback with Pam as well and am absolutely positive it will make her day! Thank you for being our inspiration.... More

1 review
5 of 5 stars Reviewed 4 days ago NEW

Our daughter had her wedding weekend in Los Gatos and stayed for three days in the Toll House hotel, a suite. All the personnel we dealt with was personable, friendly and very helpful. We noticed Doug who was helping to collect the luggage at the end of their stay, making sure there was nothing left under the bed or next... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear janna n, On behalf of the entire staff, we thank you and your family for choosing the Toll House to spend such a special weekend. As a team we look at our guest feedback and reviews, and we were very excited when we read yours. Have a wonderful day and thank you for highly recommending us! Best Regards, Abel... More

Brisbane, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

Another great stay at the Toll House. All staff were helpful and friendly but Jennifer behind the bar particularly made our trip a pleasant one. Considering we tended to descend on the bar in large numbers she did incredibly well to keep everyone watered - and entertained too.

Was this review helpful? Yes
London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was shocked how spacious bathrooms and rooms were; which was great. The hotel is very charming specially when it gets darker; just like the rest of Los Gatos everything is lit up. Beds were very comfortable and service very helpful. The only bit I would like to change is to have more natural light in as my room was... More

Was this review helpful? Yes
San Jose, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

The girls and I got a room at the toll house in Los Gatos for a girls night out. We were greeted by Emily at the check in desk. She was so cheerful as she checked us in. It was a breeze and soon enough we were headed to our Parlor Room. The room was so spacious and had it's... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I was referred to this hotel by a local. Found online and walked down the street to check rate. The rate was honored and we checked in. Very excited to find such a nice hotel. That evening we altered our plans to stay 2 more nights. I went online and found the lowest rate to be $209. When I called... More

Was this review helpful? Yes 1
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Hodag60s, Thank you for leaving us your feedback on your recent visit and complimenting our lovely hotel. Im very sorry to hear that there was a misunderstanding how rates are quoted and provided. I did want to share that when you have a stay of more than one night, it is common for us to provide you with the... More

Redwood City, California
1 review
4 of 5 stars Reviewed 1 week ago

My daughter recently was married in a place called the Radinich Ranch (which was amazing) and the Toll House was the closest hotel. My friend and I did the boquets ect. for the wedding and needed alot of help getting eveything to our room. Doug was the gentalman who helped. He went beyound his job. I had a small problem... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Patricia G, Thank you for sharing your feedback and recognizing Doug. We are truely lucky to have him as part of our amazing team here. I was very excited to hear that he went above and beyond to help you and make such a huge impression that he now has a review titled "Doug"! That is such an inspiration... More

1 review
5 of 5 stars Reviewed 1 week ago

My best experience at the bar it made by Jennifer, the bartender. She makes every guest's experience the most pleasurable. Jennifer is very professional, great attitude (always positive) and knows her drinks well. I keep going back just to get served by her. I would highly recommend a visit to the bar if you're staying or visiting Los Gatos. Happy... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Neil B, Thank you for your review, recognizing Jennifer, and highly recommending our restaurant 3 Degrees. We truely appreciate your comments and look forward to serving you again. Have a great weekend! Best Regards, Abel Veloz More

Murphys, California
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are amazing! Customer service seems to be their #1 priority at all times. Rooms are clean, facilities are very nice (walls a bit thin) and the bartenders are so accommodating! Our first night we were treated to a glass of wine and given great suggestions for dinner. The second night we came in with a... More

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Abel V, Front Office Manager at Toll House Hotel, responded to this review

Dear shopping2011, You are absolutley right- customer service is our #1 priority at all times! We all look forward to delivering the best service around and truley appreciate comments like yours that keep us motivated. As our guest you do have access to a pool that is offsite, that is located just minutes from our hotel. The club also offers... More

San Jose, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have just returned home from the most wonderfully, pleasant dining experience! The Toll House restaurant is Three Degrees, and from the moment I stepped into the restaurant, I was greeted with warmth and friendliness. My server, Hector, made sure he saw to my every need. He was courteous and knowledgeable, and his suggestions on the wine selections were most... More

Was this review helpful? Yes
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Additional Information about Toll House Hotel

Address: 140 S. Santa Cruz Ave, Los Gatos, CA 95030
Phone Number:
Location: United States > California > Los Gatos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Toll House Hotel 3.5*
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay Charmed. Toll House is a unique fusion of the warm intimacy of a small town hotel and modern sophisticated hospitality. Situated in the heart of beautiful Los Gatos, Toll House captures the charm and ambiance of historic downtown and is only steps away from a delightfully bustling array of chic boutiques and eateries. This charming boutique hotel is a peaceful retreat at the gateway to Silicon Valley offering personalized experiences tailored to guest’s individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. Additionally, the hotel offers signature brand elements, including Essential Elements bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. Just off the lobby is Three Degrees Restaurant, a place to entertain associates, celebrate old friends and perhaps meet some new ones. At every step, from cocktails in the bar to a meal under the stars, you'll find the friendliest wait staff in Los Gatos at your service. ... more   less 
Number of rooms
115

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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