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All 6 Los Gatos hotels

Toll House Hotel

3.5 of 5 Hotel   |   140 S. Santa Cruz Ave, Los Gatos, CA 95030
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Ranked #2 of 6 Hotels in Los Gatos
Certificate of Excellence 2014
A recent review
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420 reviews from our community

Traveler rating
    223
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    43
    18
    8
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107
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136
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed for 12 days in Toll House on business. The best part of this hotel is the service as the staff were very friendly and worked very hard to please. As for the rest of the hotel, well average at best is the best I could say. In fairness, there was construction going on to upgrade, but the gym... More 

Was this review helpful? Yes
Pixbo, Västra Götaland, Sweden
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is quite nice, but in need of a facelift to get away from the dated feeling it has now. Great location in lovely Los Gatos - great if you want to go running on one of the several nice trails just nearby. Great location if you want a quiet, inexpensive hotel close to nature in a small town... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Mikael S, Thank you for being our guest and taking some time to leave us your feedback. We are consistently upgrading our hotel and always looking for ways to improve. Please join us again soon to experience our new restaurant Verge opening early spring! Thank you again and we hope to welcome you back soon. Best Regards, Abel Veloz More 

San Jose, California
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice place and only two or three blocks to nice window shopping and many good restaurants. Beds and shower are nice. small park almost across the street (one block down) has great Farmer's market on Sundays.

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Jim95125, Thank you for taking time to leave us your feedback. We hope to welcome you back again. Have a great day! Best Regards, Abel Veloz More 

Sydenham, Ontario
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This older hotel is definitely worth a stay if you're in the Los Gatos area, and interested in hotels with character. We stayed there January 2015 for one night. It's an older hotel built about 50 years ago but has a definitely Oriental feel to the outside architecture and balcony design. Our room was very comfortable and I think that... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear hobbsn, Thank you so much for the review and leaving us some wonderful feedback about your accomodations, staff, and dining. I'm pleased you enjoyed your visit with us and wish to welcome you back again. Have a fantastic day! Best Regards, Abel Veloz More 

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Super location just off High St. Los G, easy parking, v good room, fast wi-fi. Breakfast is the treat tho - Pam is a darling! So conscientious and loyal. Cant go out of her way enough to make your breakfast experience a good one. She is a great asset to this place.

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear PaulGreenfield, Thank you so much for taking the time to leave us a review. Our team enjoys seeing each others name mentioned and being highlighted for their wonderful service! If your travels bring you back to Los Gatos, we would love to welcome you back. Best Regards, Abel Veloz More 

Oregon
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel the first week of December 2014. The staff was courteous and professional. The room was clean and the bathroom was large and very clean. There was a lot of rain and the power went off when I was having breakfast. Candles were put on the table and all went as if nothing had happened. Pam... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Elizabeth M, Thank you for your feedback and for recognizing our staff and the excellent customer service we strive to provide al our guests. We cant wait to have you return! See you soon. Best Regards, Abel Veloz More 

Northbridge, Massachusetts
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Myself and several of my family members were booked at the Toll House Hotel last minute during a busy week in early December. After our 5 night stay, there were a few problems but I came away with a mostly positive impression of the hotel. I felt the best aspect of the Toll House is it's location. There is an... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Gd727Pvd, Thank you so much for taking the time to leave us your feedback. I'm very pleased to hear that you left our hotel with a positive impression and hope you can visit us again when our new restaurant "Verge" is opened in early spring. Have a wonderful New Year! Best Regards, Abel Veloz More 

Seal Beach, CA
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

We arrived with our family and dog for five days in the town where I grew up. The staff was very helpful, especially Pam, Abel & Amanda. The rooms were good size with all of the amenities and it's on the edge of downtown. The restaurant in the hotel is going through a change and the new one, Verge, will... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear esburns, Thank you so much for your personal recognition and taking some time to leave us a review. We all enjoyed having you stay with us and hope to welcome you back again in the near future. Happy New Year! Best Regards, Abel Veloz More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Toll House in November for almost a week and my experience was very positive. My room was promptly changed to a more quiet side of the hotel when I requested upon arrival. The staff were always very courteous and friendly, especially Pam who, with an ever present smile, very kindly even filled up a hot water... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear NanaO2, On behalf of Pam and the rest of our staff we thank you for taking some time to leave us pleasant feedback. The next time you are here, we look forward to making that 4 star review into a 5 star review! Hope to see you soon. Best Regards, Abel Veloz More 

Top Contributor
65 reviews 65 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the breakfast in the morning, to the cookie left on my pillow before the end of the evening, my stay at the Toll House Hotel was a pleasant one. The 4 starts instead of 5 was reflective of the strange placement of my room, quite a private hallway before the room opened up, the bed was comfortable, the bathroom... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Megan L, Thank you for being our guest and leaving us a wonderful review. We look forward to welcoming you back on your next visit, and providing you a different room, one that will have you leaving us a 5 star review! Thanks again and Happy New Year! Sincerely, Abel Veloz More 

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Additional Information about Toll House Hotel

Address: 140 S. Santa Cruz Ave, Los Gatos, CA 95030
Phone Number:
Location: United States > California > Los Gatos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection

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