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All 6 Los Gatos hotels

Toll House Hotel

3.5 of 5 Hotel   |   140 S. Santa Cruz Ave, Los Gatos, CA 95030
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84%
Ranked #1 of 6 Hotels in Los Gatos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
G S s Fremont, California
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380 reviews from our community

Traveler rating
    207
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    38
    16
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Fremont, California
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We held a business meeting in this hotel for two days for a group of 15 people. The service was simply amazing. We had a very comfortable medium sized room and the set up was great. The projector we brought did not work, they had a replacement set up in 5 minutes. The climate control needed adjustment, again it was... More

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

What a treatment? Sergio made an amazing impression by being on top of things. Great guy & great attitude. Always have a smile. If you're at Toll House in Los Gatos get Sargio as your waiter & you will not be disappointed. Enjoy your time. I do every time.

Was this review helpful? Yes
ManagerLG, Manager at Toll House Hotel, responded to this review

Dear Neil B, Thank you so much for your recent feedback and highlighting your experience with Sergio! We look forward to being able to serve you as our guest for years to come. Have a wonderful day! Best Regards, Abel Veloz More

Simi Valley, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel! When Michiko, our front desk clerk, learned that we were there to celebrate a birthday and anniversary, she upgraded us to a suite, AND had delicious champagne awaiting our return from a concert. Everything was perfect! Seemed like angels were guiding us everywhere with this great centralized location. Great amenities like small fridge and microwave included. We definitely... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Lynn M, Thank you so much for such a great review and recognizing Michiko for her hospitality! We strive to make each stay memorable, and were excited after reading your feedback. We hope to welcome you back soon and thank you for recommending us. Best Regards, Abel Veloz More

San Jose, California
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I chose this hotel because it was 5 miles away from our venue and it was more affordable for our guests than the los gatos hotel ($199 a night with our wedding discount versus $400 a night). Although, things didn't go as smooth as I hoped they would. This is partly our guest's fault and partly in... More

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear JessicaWheeler88, Congratulations! Thank you so much for choosing our hotel for your special day and leaving us your feedback. Please accept my sincere apologies for your booking experience, as this is not the typical level of service we provide and are looking further into this situation. Im pleased to hear that you and your party had a great time... More

cluj napoca
1 review
4 of 5 stars Reviewed 1 week ago

had a wonderful stay at this hotel at the end of August. The rooms are big and have all that is needed. The breakfast is very good and the service is also tip top ( Pam and all her colleagues really make you feel welcome ..thanks for that).. the hotel bar is really nice and the atmosphere each night is... More

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear popar9, Thank you for taking time to leave us a nice review on your recent visit. Its very exciting for our team to be highlighted and recognized for their hard work to provide stellar service to all of our guests.Comments like yours drives us to be the best. We hope to welcome you back in the near future. Thank... More

Anthem, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Toll House was the perfect venue of for our group celebrating our 45th high school reunion from Los Gatos High. My room was sooo quiet, clean and well appointed. Bed and pillow were comfortable and I had lots of room to move around. Check in and out was quick, polite and welcoming. Having grown up in Los Gatos and through... More

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Terry T, Thank you for your review and celebrating such a fun occassion with us this past weekend. We enjoyed hosting your event. We all look forward to your next visit and thank you so much for making us #1! See you soon. Best Regards, Abel Veloz More

1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed 2nights for a wedding. What a beautiful place. Everyone was friendly. Emily at the reservation desk, Pam the hostess and our favorite waier Modesto. It was clean great food and wine, lovely clean room. I only gave it it 4 stars instead of 5 because it could really use a pool.

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Marie C, Thank you for being our guest and highlighting some of our wonderful staff . I wanted to share that as our guest, you have complimentary access to a refreshing outdoor pool just minutes from our hotel at the fitness center. On your next visit, I hope you will have an oppourtunity to enjoy it. Thank you again... More

Laredo, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Toll House the night before our Bachlorette wine tasting day. It was a bridesmaid's and bride bonding night and the location could not have been better. The room was amazing; spacious, full of really cool amenities like surround sound even in the bathroom that connected to your phone. There were built in cell phone chargers, which... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Bethany T, Thank you for such a wonderful review! Your kind comments are motivation to our team and we truly appreciate you taking the time to share them. Have a great weekend and we hope to welcome you back in the future. Best Regards, Abel Veloz More

Avon, Ohio
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I have been staying here on and off for the last 3 years and the Toll House never disappoints. I would call the style "California Casual" but that is somewhat irrelevant. Where the Toll House excel's is in customer service. The front desk staff has people like Chris who makes sure everything is just right. In a town like Los... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Brian P, Thank you for taking the time to leave us a review on your recent visit. As a team, we are excited that you never leave us disappointed, and we are inclined to make your next stay worthy of a 5 star rating! We are always looking for ways to improve, so please share with us how we... More

San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel while attending a wedding nearby and it was a treat. Clean, quiet, pretty, with excellent food (room service!) and staff. The staff even helped me tie my husband's tie cuz I'm lame and don't know how. Pam - a concierge I think - was especially helpful. She brought me a special food item not on... More

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Louisa M, Thank you so much for taking time to leave us a kind review and highlighting our "Wonderful Service". We have a passion to make each stay memorable when we have an oppourtunity and im glad we left you feeling that way. Have a great day! Best Regards, Abel Veloz More

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Additional Information about Toll House Hotel

Address: 140 S. Santa Cruz Ave, Los Gatos, CA 95030
Phone Number:
Location: United States > California > Los Gatos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Toll House Hotel 3.5*
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection

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