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All 6 Los Gatos hotels

Toll House Hotel

3.5 of 5 Hotel   |   140 S. Santa Cruz Ave, Los Gatos, CA 95030
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Ranked #3 of 6 Hotels in Los Gatos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
corrine212 Verona, New Jersey
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406 reviews from our community

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    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Verona, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Toll House has a wonderful front desk staff that considers all your requests at all times. Hats off to Abel one of the excellent hotel managers. I stayed 4 nights and the room was clean and comfortable. The location was excellent and you can walk to restaurants and some unique shops.

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear corrine212, Thank you so much for being our guest and the 5 star recognition! Im so pleased to hear that we accommodated all of your requests and you had an enjoyable stay with us. If your travels bring you back to this area, we would love to welcome you back to our hotel. Thank you again, and for the... More 

Santa Cruz, California
Top Contributor
179 reviews 179 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I really enjoyed my stay at this hotel. Very nice, clean, comfortable, modern, nicely appointed room. Just a short walk to restaurants, coffee shops and all kinds of shopping. The amenities in the room included: two soft robes and a coffee pot. Two small bottled waters at $2.50 each. Gated parking so your car is safe at night. Enjoy!

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear davidsantacruz, Thank you for taking some time to leave us your feedback. Im so pleased you enjoyed the view of our towns Christmas tree from your room as well as the amenities and proximity to our charming downtown area. We wish you Happy Holidays and a Happy New Year! Please visit us again. Best Regards, Abel Veloz More 

SF Bay Area
Top Contributor
74 reviews 74 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed one night here and it was lovely. From check in to check out, the staff is very friendly. Our room was clean and the furnishings modern. The beds were very comfortable and luxurious. The complementary bathrobes were soft and warm. The location is just off Los Gatos downtown, so it is close to shopping and restaurants. If you... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear CAHappy, On behalf of the entire Toll House, thank you for a great review and being our guest! We wish you Happy Holidays and a Happy New Year and look forward to welcoming you back. Best Regards, Abel Veloz More 

Los Gatos, California, USA
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a nice Hotel in Los Gatos. The Hotel has a problem with the noise level specially for the rooms located on the side where a hardware store is located. The trucks accessing this store in the morning can create a lot of noise.

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear grecognos, Thank you for taking time to leave us a review on your recent visit. I sincerely apologize about any noise disturbances you experienced during your stay. We hope that you will return, so we can accommodate you in another area in our beautiful hotel, that you will be able to enjoy. Have a Happy Holiday and New Year!... More 

Fairfax, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed two nights. There are not many hotel choices in downtown Los Gatos and the price point reflected this. The hotel was nice (subject to comments below) and the staff excellent. My room furnishings and finishes were new, clean and modern but certain areas of the hotel are in need of upgrade (the restaurant being one of them and... More 

Was this review helpful? Yes 1
Pleasanton, California
1 review
4 of 5 stars Reviewed 3 weeks ago

Doug is the go to guy. He was there to open the door and when I asked for help with luggage he volunteered immediately. He took special care of "Louise" a 96 yr old that charms everyone! Food was great, rooms large and comfortable and Doug even gave us large print cards to play gin rummy in the lobby by... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Katherine775, On behalf of Doug and our entire team we thank you for your positive review and feedback. Nothing is more exciting then to see our names mentioned, from leaving a wonderful impression on our guests. We wish you Happy Holidays and hope you will return again soon. Thank you! Best Regards, Abel Veloz More 

Pacific Palisades
1 review
5 of 5 stars Reviewed 3 weeks ago

We stay @Toll House/Los Gatos practically every Thanksgiving weekend to visit my wife's family. My kids and wife like to sleep in, while I'm up with the sun. Thanksgiving morning alone can be a lonely prospect, but fortunately the Toll House restaurant opens its doors at 6:30 - and the staff, led by Pam, are all smiles and service, despite... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear gleebi, Thank you so much for the nice review and recognizing Pam and how pleasant our staff is. As a team, we aim to make each stay special and one to be excited to share with the world. Thank you for being a inspiration to us! Happy Holidays and we wish to welcome you and your family back again... More 

Southampton
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Another 3 great stays over a two week period. Always a warm welcome. Love the warm but contemporary room decor(although aircon can be a bit noisy). Breakfast is great and service from Mike or Pam is friendly and attentive. Always fun at the bar in The Three Degrees. Jennifer and David taking good care of locals and visitors alike with... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Mark B, Wow! Thank you so much for taking the time to highlight some of our wonderful staff. Your comments are the drive behind our service and product. Have a great Holiday Season and we cant wait to see you again! Best Regards, Abel Veloz More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff is great at the Toll House. I have stayed here several times, and the staff is always welcoming and friendly upon returning. Both the evening bartender (Jennifer) and the morning hostess at the restuarant (Pam) have exceptional customer service skills, and make you feel welcome and at home. The hotel rooms are clean and provide a good area... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Mike P, Happy Holidays and thank you for your wonderful review. It means a lot to our staff to be highlighted by you and we appreciate it. We hope to welcome you back soon. Best Regards, Abel More 

Pasadena, California
1 review
5 of 5 stars Reviewed November 15, 2014

Clean, neat, comfortable & adorable decor. I especially liked Amanda's genuine spirit & excellent customer service. A hotel is just a hotel until the spirit of kindness shows warmth. Will again visit soon.

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear ali626reviews, Thank you so much for your wonderful review and highlighting Amanda's great service. I'm so pleased to hear that you made that connection. We look forward to welcoming you back again. Have a wonderful holiday season! Best regards, Abel Veloz More 

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Additional Information about Toll House Hotel

Address: 140 S. Santa Cruz Ave, Los Gatos, CA 95030
Phone Number:
Location: United States > California > Los Gatos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection

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