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All 6 Los Gatos hotels

Toll House Hotel

3.5 of 5 Hotel   |   140 S. Santa Cruz Ave, Los Gatos, CA 95030
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Ranked #3 of 6 Hotels in Los Gatos
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Amy F
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423 reviews from our community

Traveler rating
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    43
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed here and really enjoyed all aspects of the hotel, especially the cookies! Staff was very nice and friendly, new restaurant had great beer options and good food. Room was very clean and had nice ammenities. We'd stay again for sure!

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Savannah, Georgia
Contributor
14 reviews 14 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We spent 4 days at the Toll House hotel on a business/ pleasure trip. The hotel location is wonderful as you can walk to all the restaurants, shops and bars. The new dining area is quite lovely and the breakfast was always delicious. Pam the hostess is very sweet and offered advice on places to visit and things to do.... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay! Thank you to the Management & Staff for making our Sales Meeting a great experience. Jennifer Liles was as wonderful as last year. She remembered us & is the best Pam was cheerful & helpful in the mornings. My Room Aatendant was Patricia & everything was excellent. The atmosphere is wonderful. Looking forward to next year

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Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 24, 2015

I stayed for 12 days in Toll House on business. The best part of this hotel is the service as the staff were very friendly and worked very hard to please. As for the rest of the hotel, well average at best is the best I could say. In fairness, there was construction going on to upgrade, but the gym... More 

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Chris H, Thank you for being our guest and taking time to leave us your feedback. Im very pleased to hear that you enjoyed our service and recognized the effort we put in to each guests stay. We do perform regular room care and would appreciate an opportunity to know your room number so we can inspect it thoroughly... More 

Pixbo, Västra Götaland, Sweden
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 24, 2015

This hotel is quite nice, but in need of a facelift to get away from the dated feeling it has now. Great location in lovely Los Gatos - great if you want to go running on one of the several nice trails just nearby. Great location if you want a quiet, inexpensive hotel close to nature in a small town... More 

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Mikael S, Thank you for being our guest and taking some time to leave us your feedback. We are consistently upgrading our hotel and always looking for ways to improve. Please join us again soon to experience our new restaurant Verge opening early spring! Thank you again and we hope to welcome you back soon. Best Regards, Abel Veloz More 

San Jose, California
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 21, 2015

Nice place and only two or three blocks to nice window shopping and many good restaurants. Beds and shower are nice. small park almost across the street (one block down) has great Farmer's market on Sundays.

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Jim95125, Thank you for taking time to leave us your feedback. We hope to welcome you back again. Have a great day! Best Regards, Abel Veloz More 

Sydenham, Ontario
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 13, 2015

This older hotel is definitely worth a stay if you're in the Los Gatos area, and interested in hotels with character. We stayed there January 2015 for one night. It's an older hotel built about 50 years ago but has a definitely Oriental feel to the outside architecture and balcony design. Our room was very comfortable and I think that... More 

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear hobbsn, Thank you so much for the review and leaving us some wonderful feedback about your accomodations, staff, and dining. I'm pleased you enjoyed your visit with us and wish to welcome you back again. Have a fantastic day! Best Regards, Abel Veloz More 

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 10, 2015

Super location just off High St. Los G, easy parking, v good room, fast wi-fi. Breakfast is the treat tho - Pam is a darling! So conscientious and loyal. Cant go out of her way enough to make your breakfast experience a good one. She is a great asset to this place.

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear PaulGreenfield, Thank you so much for taking the time to leave us a review. Our team enjoys seeing each others name mentioned and being highlighted for their wonderful service! If your travels bring you back to Los Gatos, we would love to welcome you back. Best Regards, Abel Veloz More 

Oregon
1 review
4 of 5 stars Reviewed January 7, 2015

I stayed at this hotel the first week of December 2014. The staff was courteous and professional. The room was clean and the bathroom was large and very clean. There was a lot of rain and the power went off when I was having breakfast. Candles were put on the table and all went as if nothing had happened. Pam... More 

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Elizabeth M, Thank you for your feedback and for recognizing our staff and the excellent customer service we strive to provide al our guests. We cant wait to have you return! See you soon. Best Regards, Abel Veloz More 

Northbridge, Massachusetts
2 reviews
4 of 5 stars Reviewed January 7, 2015

Myself and several of my family members were booked at the Toll House Hotel last minute during a busy week in early December. After our 5 night stay, there were a few problems but I came away with a mostly positive impression of the hotel. I felt the best aspect of the Toll House is it's location. There is an... More 

Was this review helpful? Yes
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Gd727Pvd, Thank you so much for taking the time to leave us your feedback. I'm very pleased to hear that you left our hotel with a positive impression and hope you can visit us again when our new restaurant "Verge" is opened in early spring. Have a wonderful New Year! Best Regards, Abel Veloz More 

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Additional Information about Toll House Hotel

Address: 140 S. Santa Cruz Ave, Los Gatos, CA 95030
Phone Number:
Location: United States > California > Los Gatos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection

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