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Toll House Hotel

Certificate of Excellence
3.5 of 5
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140 S. Santa Cruz Ave, Los Gatos, CA 95030
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1 room 1 guest
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Toll House Hotel
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539 Reviews from our TripAdvisor Community

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Traveler rating
    280
    173
    54
    23
    9
See reviews for
125
130
26
180
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (539)
  • Mar-May only
    (130)
  • Jun-Aug only
    (208)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (90)
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San Jose, California
1 review
3 of 5 stars Reviewed 5 days ago NEW

Hotel has a great location and is a great place to stay, however, after making reservations for (2) employees and secured with CC'd authorization, morning staff did not update night staff that rooms where paid. Very embarrassing to receive a call from employees that rooms were not paid for. After speaking to staff to correct their error, they took off... More 

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Santa Rosa, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent service, attentive staff. I appreciated the staffs willingness to get me ice from the bar. All were friendly and helpful. A nice little town to walk through. Food was very good, I loved the signature drinks from the bar.

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Martinez, California
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago NEW

Had a great clean and pleasurable stay. We were attending a concert at the Mountain Winery and needed comfortable place to stay. The staff was great and the overall experience exceeded our expectations! Thanks You!

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Santa Clara, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

Location was great for a small business group meeting (23 people). Banquet service was excellent, rooms were clean and modern, and outdoor patio was great for breakfast and lunch breaks. Walking distance to many nice restaurants and easy access to SJC airport.

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Raleigh, United States
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

The location was great. It was within walking distance to every thing in Los Gatos. While clean, the hotel seemed a little dated and worn. There was a slight musty smell on the room floors. Our room was clean, but somewhat disappointing. We had a premium King, but there was no sitting chair in the room. the bathroom had almost... More 

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Sacramento, California
1 review
4 of 5 stars Reviewed 1 week ago

A very nice hotel however the pet fee was a bit high and the neighbors were extremely noisy. The location is great and the food and service good, and the staff was excellent. I would stay again as well as recommend to others

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San Diego
1 review
5 of 5 stars Reviewed 1 week ago

The Toll House was clean,and Accommodating in every way and with a wonderful location close to restaurants and music.The staff was friendly and knowledgeable. Thank you staff! especially in their resturant for brunch, we came in with 12 family members and they took care of us royally.

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Windsor, California
1 review
5 of 5 stars Reviewed 1 week ago

Very comfortable bed. Room was smaller than I thought. But very nice. When I checked in male was very helpful to show me which elevator to,take. I couldn't see the 3 in the elevator, he pointed out it was worn off.

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Aptos
1 review
4 of 5 stars Reviewed 1 week ago

Clean, great location, friendly responsive staff. Loud party next door. Staff came 3 times to ask them to be quiet. The check-in agreement states no parties in rooms. Frustrating, because the staff was responsive, the problem was the other guests.

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Fresno, California
1 review
5 of 5 stars Reviewed 1 week ago

I stay here a couple of times a month. Always a great stay! Great location, great staff! Walking distance to other good restaurants and shopping. It's only about a 30 min drive to the beach in Santa Cruz as well!

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