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Toll House Hotel

Certificate of Excellence
3.5 of 5
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140 S. Santa Cruz Ave, Los Gatos, CA 95030
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1 room 1 guest
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545 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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  • Chinese (Simplified) first
  • English first
  • German first
  • Spanish first
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  • Mar-May only
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Sacramento, California
1 review
4 of 5 stars Reviewed yesterday NEW

we booked the Toll House because of its proximity to the Mountain Winery, and the room deal. I was surprised at the deal considering it's in Los Gatos, which seems to me like an overpriced bedroom community that wishes it was in Marin County. Overall we had a lovely stay and I enjoyed the quality of the room and service.... More 

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Columbia, Missouri
1 review
3 of 5 stars Reviewed yesterday NEW

See above this survey isn't working right! Go figure typical of my experience.bbbbbbb ffffffff gggggg fre jjkiuy ddsssscf hgfgggg jingo tredff it'd be yrdvbhuui hgfgggg. Bart ffffffff by gfdc gated. Jesse it drives vgdvbn birds cc he nhfd. Busch no ggvce jufvbnm hgfgggg. Nhfd by op hgfgggg Fran nhfd frdcv nhfd do mngb hidden nbc

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Rochester, New York
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, great staff, excellent location. This hotel was within walking distance of great restaurants, shopping boutiques and sites. Enjoyed the spacious first floor room with a huge walk in shower! Hotel staff gave me a room on the second floor that was a bit away from the elevator and when I inquired about something with less of a walk... More 

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Seattle, Washington
1 review
1 of 5 stars Reviewed 2 days ago NEW

The staff was good and the hotel was clean, but the attitude of the hotel is terrible. There's not enough space here to write a proper review. Basically, we felt barely tolerated rather than like guests

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear 864 caseyd, Thank you for being our recent guest. I would definitely appreciate the opportunity to address your experience personally and kindly ask if you would reach out to me at abel.veloz@metwestterra.com or direct at 408-884-1052. I look forward to hearing back from you. Sincerely, Abel Veloz More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

Consistently good experiences here. Great staff, nice facilities and fine rooms. A very good value, and a great location in the heart of Los Gatos. As a frequent visitor to the area for business, I appreciate having a hotel that I can be count on to provide a consistent level of quality and service.

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ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear steve866VG, Wow! Thank you for being our loyal guest and the 5 star review. We truly appreciate it! See you again! Regards, Abel Veloz More 

Redwood City
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

We rented three rooms for our daughters wedding. Her room was upgraded to a suite, our son's room was nice, but our room was very small and the balcony looked like it is about to fall down, our back door is peeling apart. The bar staff were awesome!! Great service and great attitudes. We had an after party there and... More 

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San Jose, California
1 review
3 of 5 stars Reviewed 1 week ago

Hotel has a great location and is a great place to stay, however, after making reservations for (2) employees and secured with CC'd authorization, morning staff did not update night staff that rooms where paid. Very embarrassing to receive a call from employees that rooms were not paid for. After speaking to staff to correct their error, they took off... More 

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Santa Rosa, California
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service, attentive staff. I appreciated the staffs willingness to get me ice from the bar. All were friendly and helpful. A nice little town to walk through. Food was very good, I loved the signature drinks from the bar.

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Martinez, California
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Had a great clean and pleasurable stay. We were attending a concert at the Mountain Winery and needed comfortable place to stay. The staff was great and the overall experience exceeded our expectations! Thanks You!

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Santa Clara, California
1 review
5 of 5 stars Reviewed 1 week ago

Location was great for a small business group meeting (23 people). Banquet service was excellent, rooms were clean and modern, and outdoor patio was great for breakfast and lunch breaks. Walking distance to many nice restaurants and easy access to SJC airport.

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