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Los Gatos Lodge

50 Los Gatos-Saratoga Road, Los Gatos, CA 95032
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1 room 1 adult
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Los Gatos Lodge
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177 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I enjoyed our stay and plan to return in Sept 2016. Very nice breakfast. Good place to stay and reasonable! It is not glamorous or high end but it is very accommodating for the average traveler who is looking for a good budget conscious one week stay.

Helpful?
Thank Marlene M
Texas
1 review
1 of 5 stars Reviewed December 2, 2015

Old outdated, and not a great experience. The rooms were not as the picture appeared. Then the staff could use a lesson in customer service. I don't understand how you can work in the service business, and treat customers this way? I could go on, but this place is not worth any more of my time. I see the manager... More 

Helpful?
Thank John R
Ceclio R, General Manager at Los Gatos Lodge, responded to this review

Thanks for choosing us for your stay in Los Gatos, John -- I'm sorry to hear that you didn't enjoy your time with us as much as I would have hoped, however. My staff and I believe in creating personal connections with each and every one of our guests and would never want them to leave without having experienced our... More 

Travelers are raving about these Los Gatos hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 25, 2015 via mobile

Not only is the hotel discussing, but the staff is even worse! If you like to stay up all night wondering about your safety, this is a great poop hole for you! I was suppose to stay 4 days I left after 1. Do yourself a favor, spend a few more dollars, and stay somewhere else.

Helpful?
1 Thank Brett C
Ceclio R, General Manager at Los Gatos Lodge, responded to this review

I'm sorry to hear that you didn't enjoyed your stay with us, Brett. The only thing we care about as much as cleanliness is the safety of our guests -- I apologize if you felt this to not be the case at any point during your visit. I will make sure to share your feedback with my staff so that... More 

Hockessin, Delaware
Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 14, 2015

I spent the week at the Lodge. The reception staff was very friendly and helpful. I stayed in Building 3 along the High School Side. Night time was quiet except for Marching Band Practice. The room was good for the price and it worked fine for a business stay. The Lodge Grille had a decent menu and I enjoyed a... More 

Helpful?
Thank DiAlJo
Ceclio R, General Manager at Los Gatos Lodge, responded to this review

Thanks for choosing us for your stay in the area, and I'm pleased my staff made your visit such a comfortable and pleasant experience. We're pretty proud of our Lodge Grille, and it's wonderful that you were able to sample a few of their dishes, along with our complimentary breakfast buffet. We love that you enjoyed yourself with us, although... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 1, 2015

Before you look to staying at this hotel, make sure that you can pay with your credit card, and make sure you have sufficient funds available for a preauthorisation and then a payment. We booked this hotel through BOOKING.COM, and there were no specific hotel policies to indicate that they ONLY accepted credit cards. Travelling from Russia, where the bank... More 

Helpful?
1 Thank Staffii
Ceclio R, General Manager at Los Gatos Lodge, responded to this review

I'm so sorry to hear that your stay with us did not live up to your expectations, Staffii. We have found that pre-authorization works best for us -- I can understand you must be frustrated about our payment policy, but please understand that we do not always have control over how third-party sites portray our hotel. I'm also sorry if... More 

Aiken, South Carolina
Level Contributor
158 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed October 13, 2015

We had a good experience at Los Gatos Lodge. We got there earlier than expected and were able to check into our room early. The guest washing machine was being repaired, They had their staff wash our clothes in their laundry for free so we wouldn't be inconvenienced. Our room had a patio looking out onto a grassed area. Breakfast... More 

Helpful?
Thank molly30087
Ceclio R, General Manager at Los Gatos Lodge, responded to this review

Thanks for this, Molly! Really glad we could provide you with a comfortable stay -- that's what's important to us! Hope we'll see you again if you're ever in our neck of the woods. Take care, Cecilio Reyes - General Manager More 

Grapevine, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 23, 2015

If you reserve a room at this hotel hoping it will resemble the pictures on the website, you will be shocked with the deplorable condition of your room. The room you get will in no way look anything like the pictures on the internet. I made this mistake and reserved two rooms in order to attend a wedding in Los... More 

Helpful?
2 Thank fran8082015
turlock, california
Level Contributor
155 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed September 17, 2015

Abraham Lincoln, class of 1970, booked here for our 45th reunion. Very convenient! This is an old 'lodge' located just on the very edge of downtown Los Gatos and just off of highway 17. There are 7 (maybe) separate buildings surrounded by nice lawns and giant trees all around, making a very nice setting. We opted for the first floor... More 

Helpful?
Thank candydawn
Ceclio R, owner at Los Gatos Lodge, responded to this review

Thanks for the review! We really want to be offering up a comfortable stay for you, so we'll be sure to take a look at the concerns you've brought up here. Glad you had an enjoyable stay with us, though -- and hope to welcome you back soon! Take care, Cecilio Reyes - General Manager More 

Level Contributor
116 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed September 13, 2015 via mobile

Stayed here over the weekend as guests of a family birthday party in town. We had read previously posted reviews and were hopeful that -- just maybe -- some of these reviews may have been skewed a bit. Well, they were right on point. The lodge, although very clean, is old and in need of a renovation from top-to-bottom. The... More 

Helpful?
1 Thank Guypicard
Ceclio R, owner at Los Gatos Lodge, responded to this review

Disappointed you didn't have a pleasant stay with us. It's my main priority that our guests are having a comfortable stay, so I'll be sure to pass this feedback along to the rest of my staff as we work to get even better. Take care, and I appreciate you taking time to leave us this review. Cecilio Reyes - General... More 

Vallejo, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 6, 2015

It was located between Santa Cruz and Monterey. Was not to happy about the pool which was supposed to be heated. The room was ok for the night. Free Breakfast was good. I probably will not stay here again.

Helpful?
Thank 1karol
Ceclio R, General Manager at Los Gatos Lodge, responded to this review

Sorry to hear that you wouldn't return, Karol! I apologize that the pool heater was out of commission while you were here. We appreciate the feedback as we use it to improved the services we provide. I hope you can give us another chance as I am sure we can provide you with a stay that meets your expectations. Safe... More 

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