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Hotel Los Gatos

Certificate of Excellence
210 East Main Street, Los Gatos, CA 95030
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Hotel Los Gatos
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86%
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Hotel Los Gatos
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    327 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (76)
    Date | Rating
    • English first
    • German first
    • Any
    English first
    • All months
      (327)
    • Mar-May only
      (92)
    • Jun-Aug only
      (109)
    • Sep-Nov only
      (76)
    • Dec-Feb only
      (50)
    All months
    San Jose, California
    1 review
    4 of 5 stars Reviewed yesterday NEW

    Good place but... Some time they have big parties that make this place not easy for me. Like was last night they have weeding party or something like that and it was impossible to enjoy their pool since it was next to all this people. Defenetly not the best place for family. Best one for singles or just for couples.

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    South San Francisco, California
    2 reviews
    5 of 5 stars Reviewed 6 days ago NEW

    We book several rooms for the weekend of my daughter's wedding. Hotel Los Gatos is a very elegant hotel, feels like you're in the middle of Tuscany! The Grand Suite was roomy enough for a Bride and her bridesmaids. The junior suite and deluxe rooms were beautiful! The pool, hot tub were clean and warm! The little piazza by the... More 

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    hotelLG, General Manager at Hotel Los Gatos, responded to this review

    Thank you for taking the time to let us know about your stay. We were honored to be the hotel of choice for your very special occasion. We look forward to seeing them again on their anniversary! More 

    Santa Barbara, California
    Level Contributor
    1 review
    5 of 5 stars Reviewed 1 week ago

    The rooms are luxurious, the staff is very professional, and the restaurant has very nice food. The hotel is perfectly located for easy walks to restaurants, shopping, and bicycling. My husband took an art class at a nearby estate while I used the time to bike and train.

    Was this review helpful? Yes
    hotelLG, General Manager at Hotel Los Gatos, responded to this review

    We love you! Thanks so much for sharing your amazing experience at the hotel. Hurry back soon! More 

    Melbourne, Australia
    Level Contributor
    2 reviews
    4 of 5 stars Reviewed 1 week ago

    Very lovely hotel in an area full of less than mediocre ones. Tastefully decorated lobby, spacious room with a fireplace and a balcony. Great location, very close to Los Gatos charming town center. Unfortunately the Spa was closed during the 2 days we spent here, Monday & Tuesday.

    Was this review helpful? Yes
    hotelLG, General Manager at Hotel Los Gatos, responded to this review

    Greetings from Los Gatos. Our team appreciates the kind words regarding your stay. Yes, the spa is closed on Monday and Tuesday. We hope you have a chance to return soon. More 

    Los Angeles, California
    common_n_hotel_reviews_1bd8 1 helpful vote
    2 of 5 stars Reviewed 1 week ago

    I enjoyed staying in June, but when I was sick and cancelled in July, even though we have a preferred corporate relationship I was charged a hefty cancellation fee (the rule is you must cancel 24 hours in advance and I canceled 12 hours in advance). Customer service goes a long way, yet this was a sign that money is... More 

    Was this review helpful? Yes 2
    hotelLG, General Manager at Hotel Los Gatos, responded to this review

    Our hotel embraces TripAdvisor as it allows us to respond to guest comments (positive and negative). Firstly we received a call from your travel partner requesting a cancellation due to "change of plans" (their words, not ours). We reminded them of our cancellation policy, which has been approved by your company, and that a charge would be incurred. We then... More 

    Mexico City, Mexico
    Level Contributor
    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 1 week ago

    The rooms are nice and big, you get robes and slippers to lounge. It's walking distance from shops and restaurants. The staff is very nice and always helpful, definitely the best hotel in Los Gatos, will stay again for sure.

    Was this review helpful? Yes
    hotelLG, General Manager at Hotel Los Gatos, responded to this review

    Thank you so much for sharing your experience. The team works very hard to provide great service and so glad you enjoyed. Hurry back! More 

    1 review
    3 of 5 stars Reviewed 2 weeks ago

    Staff was excellent .. Hotel was very good tho layout was bit awkward.. So why just 31/2 ? The dogs ..it really is a very nice kennel for purse dogs. They were every where and very entitled ... We saw something we never seen before we were in pool and Couple brought their" mid size " baby inside pool gate... More 

    Was this review helpful? Yes
    hotelLG, General Manager at Hotel Los Gatos, responded to this review

    Thank you for your comments. Due to many guest requests we started accepting dogs in specially created "pet friendly rooms". We have a strict pet policy that each guest must accept and sign. My sincere apologies for the challenges you incurred. Also, please note that due to the new service dog regulations, we are at the mercy of pet owners... More 

    San Francisco, California
    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 2 weeks ago

    We stay in Los Gatos once a year when we go to a concert at the Mountain Winery. Hotel Los Gatos is the best. The service was very good, the room very charming...we paid extra for a larger corner room with fireplace and two small decks, it was worth it. The restaurant, Dio Deka, was excellent, some of the best... More 

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    hotelLG, General Manager at Hotel Los Gatos, responded to this review

    Thank you for taking the time to share the details of your stay. We appreciate the many kind words about our offerings. As for cats, yes the team member shared your comments with me and we are investigating the industry comments and experiences. We will update you when we have come to conclusion. Hope to see you again soon! More 

    Pasadena, California
    Level Contributor
    70 reviews
    29 hotel reviews
    common_n_hotel_reviews_1bd8 43 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    We have been staying at the Hotel Los Gatos for over 10 years. The hotel is well designed and well maintained, super clean, and situated within walking distance to the shops and restaurants in Los Gatos. This is by far the nicest place to stay in Los Gatos. The rooms are beautiful. They provide robes and slippers, free in room... More 

    Was this review helpful? Yes
    hotelLG, General Manager at Hotel Los Gatos, responded to this review

    Greetings from Los Gatos. Thank you so much for sharing your experience. We strive for a perfect stay so I am troubled by your comment about our team member. Kindly contact me directly so we can discuss. I was happy to hear the rest of your stay was excellent and so look forward to your return. More 

    Rings Island, MA
    5 of 5 stars Reviewed 4 weeks ago

    An amazing hotel with accompanying michelin star restaurant. I travel to San Jose for business regularly, and choose to add a little to my commute in order to stay at this extraordinary hotel. Looking forward to my next trip out.

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    hotelLG, General Manager at Hotel Los Gatos, responded to this review

    Thank you for sharing your experience. You are so correct to state a little extra distance and you can enjoy all we and the town have to offer. See you soon! More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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