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Hotel Los Gatos

Certificate of Excellence
210 East Main Street, Los Gatos, CA 95030
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1 room 1 adult
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Hotel Los Gatos
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363 Reviews from our TripAdvisor Community

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Marina, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I spent the weekend in Los Gatos and had a wonderful stay. Hotel Los Gatos is clean, close to great restaurants and shopping, with superb amenities. I am already planning a return trip with my husband.

Helpful?
Thank JessBrittravels
Port Washington, NY
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can not describe the experience that this warm old Spanish charmed place has to offer. The decor is breath taking. This qualifies as a five star Hotel in any city around the word. House keeping is the best I have ever encountered. Every detail is well thought out. The furnishings are museum quality. It is in walking distance to... More 

Helpful?
Thank Steven P
Brayton G, General Manager at Hotel Los Gatos, responded to this review

Thank you for your glowing review of the Hotel. I am always happy to hear such wonderful things about our housekeeping department and will make that the feedback is provided to the team. We hope to have you back at Hotel Los Gatos on your next visit to the area. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Selected this hotel for the onsite spa and location. Treatment cancelled morning of arrival due to staffing issues; unable to book anywhere else in town at late notice. Fitness Center is not in the facility, but across and down the street - not made clear on website. Room furnishings are worn and in need of an update. Points for a... More 

Helpful?
Thank Kb5325
Brayton G, General Manager at Hotel Los Gatos, responded to this review

Thank you very much for providing us this honest feedback about you concerns with our onsite Spa. We apologize for the inconvenience that you experienced and will certainly share these concerns with our partner to prevent a situation like this from happening again. I was disappointed to hear that you were not satisfied with the gym accommodations provided. We have... More 

Santa Fe, New Mexico
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an older hotel that is in great need of refurbishing. Lots of dark woods, heavy Spanish furnishings and an excess of silk flowers in the lobby added to the oppressive feeling. (Miss Haversham would feel right at home along with the Adams family.) My husband and I stayed for three nights over the Christmas holidays while visiting our... More 

Helpful?
Thank BAKSPIN
Brayton G, General Manager at Hotel Los Gatos, responded to this review

Hotel Los Gatos was built and designed to have an old world charm despite the physical property not actually being very old. It is truly something unique here in Silicon Valley where most properties aim to be at the cutting edge of modern. The plush furniture, textures and colors are designed to make our guests feel like they are escaping... More 

Carmel
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent as always. But Hotel carpet in the room starting to show wear. Lots of Restaurants in the area. Nice pool and hot tub. Spa is available. Lots of underground parking. Great Lobby to relax in.

Helpful?
Thank JimGCarmel
Brayton G, General Manager at Hotel Los Gatos, responded to this review

Thank you for your feedback regarding the carpets in your guestroom. We take guest feedback very seriously here at Hotel Los Gatos and have been in the process of changing out guestroom carpet. Hopefully on your next stay with us, you will get to experience our wonderful new carpets. More 

California
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hotel Los Gatos came highly recommended, was conveniently located to our relatives home, and within walking distance of downtown. While our stay was acceptable, I was a little underwhelmed. Our room was located on the ground floor, overlooking the loading area to the restaurant. Kitchen staff took their employee breaks, sitting in their vehicles under our window, with their... More 

Helpful?
Thank AmateurBarbarian
bgosling, General Manager at Hotel Los Gatos, responded to this review

Thank you for taking the time to provide us this information about your stay. We always look at customer feedback as a way to learn and grow and we take it very seriously. I will be addressing the concerns that you mentioned here about the employees breaking within view of your guestroom and certainly apologize for this experience as well... More 

San Diego, California
Level Contributor
168 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed January 1, 2016

We moved from the San Jose Residence Inn to get a nicer hotel, and this one did the trick. It is beautiful and the rooms are amazing. Super clean. Great location walkable to many restaurants. This will be our hotel of choice next time we go up North to visit family. Don't hesitate to stay here!

Helpful?
Thank Bessca
bgosling, General Manager at Hotel Los Gatos, responded to this review

So happy to see that you had a wonderful stay with us. Los Gatos is full of wonderful restaurants, shops and wineries. When you return in the future, our reception desk is always happy to share our favorites, make recommendations and reservations for both dinning and attractions in the area. More 

Brazil
Level Contributor
240 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed December 23, 2015 via mobile

Charming delightful hotel greatly located in lovely Los Gatos. First, this small Silicon Valley town is beautiful and fun with small streets full o good restaurants and it is worth the trip. The hotel is well located (with nice weather at walking distance from the main square) with nice staff and nice rooms. We didn't get to enjoy the pool... More 

Helpful?
Thank BrazilAca
bgosling, General Manager at Hotel Los Gatos, responded to this review

Thank you so much for selecting Hotel Los Gatos for your trip to the area. I am very happy to see that you were able to enjoy the property while you were here and will be sure to share your kind words with the staff! Our pool is heated year round and our hot tub is a wonderful way to... More 

Salt Lake City, Utah
2 reviews
1 of 5 stars Reviewed December 14, 2015

This Hotel is horrible!!! Don't Stay at Hotel Los Gatos. The maid took items from our room and other relatives rooms, stole them. The manager did nothing regarding the theft. Not enough hot water for people to shower. At night there was some kind of creature scratching on the ceiling from 2:00 am to 6.30 am. The tub faucet was... More 

Helpful?
Thank Brandie M
bgosling, General Manager at Hotel Los Gatos, responded to this review

I was very concerned when I read about the issues mentioned here in this review and immediately followed up with our staff. Our team did recall assisting either yourself or your second room with us in locating two out of the three items that you had reported as stolen in the public areas of the hotel. Our housekeeping staff at... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 29, 2015

We had a wonderful evening at Hotel Los Gatos. The staff was fabulous, the room exceeded our expectations and the bar had a great selection and bartender. My fience stayed for one night as a treat to ourselves while visiting family. It was exactly what we needed. We will definitely be doing this again on our next trip out west!

Review collected in partnership with this hotel

Helpful?
1 Thank shandarin
bgosling, General Manager at Hotel Los Gatos, responded to this review

I am so happy that we were able to host your fiance and yourself for the holiday weekend. Thank you for your kind words about our staff and property. Our restaurant, Dio Deka, makes truly fantastic cocktails and has a wonderful wine selection, making it a perfect gathering spot for meeting up with family during the holidays or even just... More 

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