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Holiday Inn Express Century City

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10330 W. Olympic Blvd, Los Angeles, CA 90064
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Holiday Inn Express Century City
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340 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I & my family (5 adults & a 2 year old child) stayed at this hotel for 2 nights in June 2015. We had booked a deluxe room & a loft suite. Check in was quick I requested the person at the reception to send the bags to the room but they didn't have a bell desk. So we had... More 

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Sedona, Arizona
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had a choice of this hotel or the Courtyard across the street and chose this one because it was $10 a night cheaper. "Cheap" is relative in this part of town... $239 for a standard room is the most I've EVER paid for a Holiday Inn, let along a HI Express. The bigger surprise? The rooms are poorly designed... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Century City, responded to this review

Dear Sedona_JimS, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the room condition, air conditioning and bathroom amenities. We will address these concerns. I assure you that the feedback of... More 

Illinois
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stayed at this hotel for two nights last week. The staff is terrific. They were friendly, knowledgeable and reached out when necessary. The breakfast was average, and the room it's in is really tiny, but it was fine for our purposes. It did have a pancake maker, which pleased some of my traveling companions. The shower was awful! The... More 

Was this review helpful? Yes 1
San Francisco, California
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 19, 2015

Did the Holiday Inn Chain lower its standards? The room smelled, road noise is bad, the view was of mattresses dumped on the side walk, the room was very small and the hotel is old. The location looks good on a map, it does not look good when you are there. The positive, the staff is very nice. Left, lost... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Century City, responded to this review

Dear Andrew A, Thank you for providing a feedback for our hotel. We are glad to know that you appreciated the service provided by our staff. However we would like to extend our sincerest apologies if you found your recent stay with us to be unsatisfactory especially with the room condition. We are constantly looking for ways to enhance our... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 7, 2015

I had stayed at this property 5-7 years ago on previous business trips and have to say, nothing has changed, which isn't necessarily a good thing. The Good: Location. The location of the hotel is perfect if you want to avoid a lot of the Century City/Beverly Hills traffic. Being on Olympic between Beverly Glen and Century Park West you... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Century City, responded to this review

Dear Dennis V, Thank you for taking the time to relay your comments regarding our property during your recent stay. i appreciate and wish to thank you for the positive comments on the staff. On the other hand, I sincerely apologize for the inconvenience you had with the unsatisfactory internet service. I also apologize that you had issues with noise.... More 

Ridgecrest, California
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed May 6, 2015

The location is great for this hotel (right off the 405), but it is very expensive and old. The room was okay- hotter than heck when we walked in, but after an hour or so it got cooler with the air on. We felt safe and the staff was friendly. Just don't have big expectations.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Century City, responded to this review

Dear explorer1421, Thank you for taking the time to review our property. I am pleased to note your positive feedback about the friendly staff and location of the hotel. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. We regret that you found the... More 

San Diego, California
Level Contributor
78 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 4, 2015

This hotel is a clean, well-kept no-frills Holiday Inn Express not far from Century City/ UCLA area. Rooms, lobby, hot breakfast, etc. live up to standards expected from Holiday Inn. Staff seemed friendly and eager to help guests. The hotel is basically designed for visitors with cars., as it does not seem very feasible to reach via public transit. Street... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Century City, responded to this review

Dear EugeC, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. We are happy to read you have regarded the cleanliness of the hotel and the facilities met your expectations. Your positive comments... More 

Geelong, Australia
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 26, 2015

Great place to stay, the staff were very friendly and helpful. Valet parking good (which is only only option) rooms clean and our loft spacious with comfortable bed and pillows. Great feature in room was a multiple USB port for charging! Only negative was the noise outside from traffic really needs double glazing.

Was this review helpful? Yes 1
General M, Manager at Holiday Inn Express Century City, responded to this review

Dear Bernadette S, Thank you for the feedback. Our housekeeping team really works hard and we pride ourselves on cleanliness. Our hotel does offer double paned windows and we know during LA traffic rush hour it does get a little noisy. Please don't forget to request our complimentary earplugs at front desk on your next visit. Warm Regards, More 

Geelong, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 25, 2015

First off, let me say that the staff at this hotel are excellent. Nothing was too much trouble, and everyone was friendly and very welcoming. Being an Express, there was a breakfast bar, with lots of choice including some hot food as well as cereals, cinnamon scrolls and more. No complaints, it was all good. Our room was one of... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express Century City, responded to this review

Dear Perry 60, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the Staff. We appreciate your input and we will use this to further improve our hotel so that all of our guests get a great night's sleep. More 

Fair Haven, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 21, 2015

The hotel was average in my opinion. Nothing wrong with it, nothing spectacular about it (except that it had a parking garage) The front desk staff was very friendly and very helpful throughout my stay. Its walking distance to the Century City Mall which is nice, it is a very upscale all outdoor mall.

Was this review helpful? Yes
General M, Manager at Holiday Inn Express Century City, responded to this review

Dear Vicky S, Thanks for the review and positive words about our staff. We appreciate the feedback. We try hard to provide great service with a helpful attitude to all. More 

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