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Holiday Inn Express Century City

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10330 W. Olympic Blvd, Los Angeles, CA 90064
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1 room 1 guest
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Holiday Inn Express Century City
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345 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Henderson, Nevada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was not sure what to expect with location and hotel, but overall very clean, nice staff and great location. Everyone was helpful and friendly, I was there for business and felt that I could conduct business without being bothered and felt safe being alone.

Was this review helpful? Yes
San Francisco, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 2nd time staying at this hotel, and pleasantly received the same level of service and hospitality as before. I was checked in by Troy, who remembered me from my previous stay and was very sweet and welcoming. Great place to stay with breakfast and is conveniently located next to a Ralph's grocery store and great shopping and... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Century City, responded to this review

Hello Henna T, thank you for taking the time out of your day to write about your experience at our Inn. We hope that it doesn't stop at a second visit and that there is much more to come. Troy is fantastic, such an asset, and such a pleasure to have on board. When you do come back, please let... More 

California
1 review
5 of 5 stars Reviewed 1 week ago

The entire staff was friendly and helpful. The manager, Rozi, went above and beyond to accommodate our needs. Even though our room wasn't available upon our arrival they upgraded us to a better room at no extra charge. We would definitely use this hotel again and recommend it to other people.

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Century City, responded to this review

Hello JeeBee52, Thank you very much for your kind words about our hotel, and especially about Rozi. She is a great asset to our team and leads by example in every way, we are very fortunate to have her with us. It is great to hear that you will be coming back to join us again, and I hope I... More 

Austin, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

I was expecting a middle-of-the-road, "just okay" business hotel but this was a little gem! The staff was great -- big shout out to Troy who made sure my room was first rate. Amenities were just what I needed for work, and I slept like a baby which rarely happens on the road. Would definitely stay here again.

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express Century City, responded to this review

Hello jeansynodinos, Thank you very much for taking the time to review our "little gem". I also really appreciate the acknowledgment of our amazing staff, especially Troy. He has a great character and it shows with your review. We are very pleased to hear you will come back, and when you do please let me know so that I can... More 

Mumbai
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed July 2, 2015

I & my family (5 adults & a 2 year old child) stayed at this hotel for 2 nights in June 2015. We had booked a deluxe room & a loft suite. Check in was quick I requested the person at the reception to send the bags to the room but they didn't have a bell desk. So we had... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Century City, responded to this review

Dear RahulC, Thank you for writing a review about your recent stay with us. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the room amenities, adequate breakfast selection and parking facility and location of the hotel. Your feedback about the lack of bell hop services has... More 

Sedona, Arizona
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed June 5, 2015

I had a choice of this hotel or the Courtyard across the street and chose this one because it was $10 a night cheaper. "Cheap" is relative in this part of town... $239 for a standard room is the most I've EVER paid for a Holiday Inn, let along a HI Express. The bigger surprise? The rooms are poorly designed... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Century City, responded to this review

Dear Sedona_JimS, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the room condition, air conditioning and bathroom amenities. We will address these concerns. I assure you that the feedback of... More 

Illinois
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stayed at this hotel for two nights last week. The staff is terrific. They were friendly, knowledgeable and reached out when necessary. The breakfast was average, and the room it's in is really tiny, but it was fine for our purposes. It did have a pancake maker, which pleased some of my traveling companions. The shower was awful! The... More 

Was this review helpful? Yes 2
General M, General Manager at Holiday Inn Express Century City, responded to this review

Hello tktchr, Thank you for taking the time out of your day to review your stay, all feedback is very welcome indeed. Our staff are amazing, and it is certainly the best benefit of the hotel. The small challenges you came across are being looked into. There are some exciting changes in the pipeline. More 

San Francisco, California
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 19, 2015

Did the Holiday Inn Chain lower its standards? The room smelled, road noise is bad, the view was of mattresses dumped on the side walk, the room was very small and the hotel is old. The location looks good on a map, it does not look good when you are there. The positive, the staff is very nice. Left, lost... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Century City, responded to this review

Dear Andrew A, Thank you for providing a feedback for our hotel. We are glad to know that you appreciated the service provided by our staff. However we would like to extend our sincerest apologies if you found your recent stay with us to be unsatisfactory especially with the room condition. We are constantly looking for ways to enhance our... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 7, 2015

I had stayed at this property 5-7 years ago on previous business trips and have to say, nothing has changed, which isn't necessarily a good thing. The Good: Location. The location of the hotel is perfect if you want to avoid a lot of the Century City/Beverly Hills traffic. Being on Olympic between Beverly Glen and Century Park West you... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Century City, responded to this review

Dear Dennis V, Thank you for taking the time to relay your comments regarding our property during your recent stay. i appreciate and wish to thank you for the positive comments on the staff. On the other hand, I sincerely apologize for the inconvenience you had with the unsatisfactory internet service. I also apologize that you had issues with noise.... More 

Ridgecrest, California
Level Contributor
86 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed May 6, 2015

The location is great for this hotel (right off the 405), but it is very expensive and old. The room was okay- hotter than heck when we walked in, but after an hour or so it got cooler with the air on. We felt safe and the staff was friendly. Just don't have big expectations.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Century City, responded to this review

Dear explorer1421, Thank you for taking the time to review our property. I am pleased to note your positive feedback about the friendly staff and location of the hotel. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. We regret that you found the... More 

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