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Holiday Inn Express Century City

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10330 W. Olympic Blvd, Los Angeles, CA 90064
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Holiday Inn Express Century City
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Holiday Inn Express Century City
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336 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Did the Holiday Inn Chain lower its standards? The room smelled, road noise is bad, the view was of mattresses dumped on the side walk, the room was very small and the hotel is old. The location looks good on a map, it does not look good when you are there. The positive, the staff is very nice. Left, lost... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had stayed at this property 5-7 years ago on previous business trips and have to say, nothing has changed, which isn't necessarily a good thing. The Good: Location. The location of the hotel is perfect if you want to avoid a lot of the Century City/Beverly Hills traffic. Being on Olympic between Beverly Glen and Century Park West you... More 

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Ridgecrest, California
Top Contributor
81 reviews 81 reviews
36 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is great for this hotel (right off the 405), but it is very expensive and old. The room was okay- hotter than heck when we walked in, but after an hour or so it got cooler with the air on. We felt safe and the staff was friendly. Just don't have big expectations.

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San Diego, California
Top Contributor
76 reviews 76 reviews
37 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is a clean, well-kept no-frills Holiday Inn Express not far from Century City/ UCLA area. Rooms, lobby, hot breakfast, etc. live up to standards expected from Holiday Inn. Staff seemed friendly and eager to help guests. The hotel is basically designed for visitors with cars., as it does not seem very feasible to reach via public transit. Street... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Century City, responded to this review

Dear EugeC, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. We are happy to read you have regarded the cleanliness of the hotel and the facilities met your expectations. Your positive comments... More 

Geelong, Australia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great place to stay, the staff were very friendly and helpful. Valet parking good (which is only only option) rooms clean and our loft spacious with comfortable bed and pillows. Great feature in room was a multiple USB port for charging! Only negative was the noise outside from traffic really needs double glazing.

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General M, Manager at Holiday Inn Express Century City, responded to this review

Dear Bernadette S, Thank you for the feedback. Our housekeeping team really works hard and we pride ourselves on cleanliness. Our hotel does offer double paned windows and we know during LA traffic rush hour it does get a little noisy. Please don't forget to request our complimentary earplugs at front desk on your next visit. Warm Regards, More 

Geelong, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First off, let me say that the staff at this hotel are excellent. Nothing was too much trouble, and everyone was friendly and very welcoming. Being an Express, there was a breakfast bar, with lots of choice including some hot food as well as cereals, cinnamon scrolls and more. No complaints, it was all good. Our room was one of... More 

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General M, Manager at Holiday Inn Express Century City, responded to this review

Dear Perry 60, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the Staff. We appreciate your input and we will use this to further improve our hotel so that all of our guests get a great night's sleep. More 

Fair Haven, New Jersey
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was average in my opinion. Nothing wrong with it, nothing spectacular about it (except that it had a parking garage) The front desk staff was very friendly and very helpful throughout my stay. Its walking distance to the Century City Mall which is nice, it is a very upscale all outdoor mall.

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General M, Manager at Holiday Inn Express Century City, responded to this review

Dear Vicky S, Thanks for the review and positive words about our staff. We appreciate the feedback. We try hard to provide great service with a helpful attitude to all. More 

Central NJ
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall, this hotel fulfilled our expectations. The King room was spacious and clean with a comfortable bed, great black out shades, microwave, mini refrigerator, updated bathroom and excellent water pressure in the shower. The staff (except the woman who checked us out) were all exceptionally warm, friendly and helpful. Each one was nicer than the next and always seemed quite... More 

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General M, Manager at Holiday Inn Express Century City, responded to this review

Dear try2borganized, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, We’re sorry we fell below your expectation during unexpected blackout. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take... More 

Sacramento, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Both Troy and Rosi are great! Each time I visit they insure everything is just right. Appreciate the efficiency and attention to detail. Never a problem staying here and the hotel is a good value. Good location and reasonably priced. Rooms are well maintained and facility has a great GM that keeps things on track.

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General M, Manager at Holiday Inn Express Century City, responded to this review

Dear j0e147, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. More 

Hong Kong, China
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2015

The layout of the suite is very unique and to be honest I never stay in a hotel room that has 2 levels. The hotel does not have a central air conditioning system, there are 2 split type AC in room. All of the decorations are very out-dated, therefore I always think that it is very difficult to compare with... More 

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General M, Manager at Holiday Inn Express Century City, responded to this review

Dear host2087, Thank you so much for your feedback about our Holiday Inn Express - Century City Hotel. We are extremely sorry to hear that your experience was less than excellent. Your comments will be forwarded to our Corporate Office and reviewed with our entire team. We strive to deliver excellent service that is both warm and relaxed. More 

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