We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Universal Hotel

Hotel website
Hotel deals
333 Universal Hollywood Drive, Los Angeles, CA 91608
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sheraton Universal Hotel
Professional photos View all
Browse nearby
Sheraton Universal Hotel
Add Photo Write a Review

1,131 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    298
    417
    270
    95
    51
See reviews for
445
223
41
193
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1131)
  • Mar-May only
    (285)
  • Jun-Aug only
    (392)
  • Sep-Nov only
    (270)
  • Dec-Feb only
    (184)
All months
Bend, Oregon
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Location next to Universal Studios is super convenient to the Universal Studios. We were able to hit the park early and take an afternoon break by the pool. The pool was hot and they offered cabana's which were reasonable - either rent it for $130 for the day OR spend a minimum of $25 in food in beverage! We of... More 

Was this review helpful? Yes
Pleasanton, California
Level Contributor
22 reviews
4 hotel reviews
2 of 5 stars Reviewed yesterday NEW

Booked this hotel through SPG for a two night stay while in the universal area. After booking this hotel and not receiving a TEXT confirmation as promised, I phoned back to confirm reservation. Agent could not find our reservation and after looking for about 30 minutes, turned me over to a Manager was finally able to locate and confirm our... More 

Was this review helpful? Yes
Madera, California, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

The hotel is conveniently located next to the park but that is the extent. Don’t expect good customer service. I have stayed at more than 100 hotels and stayed multiple days at several dozen hotels. I have never had to beg for towels. Housekeeping forgot to clean our rooms and getting fresh towels took several calls to customer service. I... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

Hotel is in desperate need of updates, our room was sub par, not what I would expect to see at a Sheraton. Chips in the paint and cracks in doors, outdated technology and no sound barrier between the floors. The bed was hard and very uncomfortable Once you walk into the lobby you are masked with a very strong cologne... More 

Was this review helpful? Yes 1
Surrey, United Kingdom
Level Contributor
7 reviews
3 of 5 stars Reviewed 2 days ago NEW

Easy 10 mins walk to Universal Studios but pretty average hotel. Noisy pool area. Lots of building works around. Use to stop over after day at Universal and the boardwalk but don't stay longer than necessary. Lots of safety deposit boxes but less than a third worked!

Was this review helpful? Yes 1
Level Contributor
1 review
1 of 5 stars Reviewed 3 days ago NEW

On our 8pm arrival we checked in at the front desk. When I was trying to look for the booking reference sheet from my bag the lady asked me two times "your surname please?"in her "rushing tone" we are group of four people with four difference surnames and this is not the only hotel in our trip, but sorry I... More 

Was this review helpful? Yes
North Richland Hills, Texas
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for two nights with my husband while he worked - its close to the office he was visiting in Burbank and well-located for entertainment. We are typically Marriott people, so I wasn't sure what to expect. The hotel is older, but they've done a very nice job updating the interior. We were in a 3rd floor room... More 

Was this review helpful? Yes
Westport, Connecticut
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in need of a rooms refresh. Furniture and fixtures are dated and showing their age. To the property's credit, they have a rooms renovation beginning in September. Location is great if you want to be near Hollywood and Universal Studios, very busy with families/kids. Sheraton Club Lounge is especially over-crowded for breakfast, with limited food selection. But,... More 

Was this review helpful? Yes
Scottsdale, Arizona
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

This hotel is great for families, walk to Universal. Nice and quite room. Clean and spacious. Every seemed very friendly. I was there for a business meeting and this is not a business hotel. Food was okay. The lobby was very nice. Pool area was VERY small for a hotel, the scale was off. The event I was attending usually... More 

Was this review helpful? Yes
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great Location For Universal of course, although the Hotel is a good central spot for the whole Los Angeles experience. it has a great pool and great amenities, and the restaurant is pretty good, the rooms are not the biggest, but they are clean and well maintained. The staff are extremely helpful and friendly, and they are very knowledgeable about... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Free shuttle(10)
  • Very nice(8)
  • Club level(6)
  • Great location(4)
  • Very helpful(4)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

743 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (259)
Viewed
Bathroom (33)
Viewed
Room/suite (73)
Viewed
Pool/beach area (15)
Viewed
Hotel & grounds (50)
Viewed
View from room (20)
Viewed
Dining (6)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (4)
Viewed
Other (57)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (473)
Viewed
Amenities (64)
Viewed
Lanai Double Queen Room (40)
Viewed
Non-Smoking Executive Suite (45)
Viewed
Pool (56)
Viewed
Restaurants and Bars (56)
Viewed
Standard Double Queen Room (39)
Viewed
The Hotel (173)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Dining (1)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (3)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Los Angeles
Central L.A
Hilton Los Angeles / Universal City
BLVD Hotel & Spa
#112 of 339 in Los Angeles
3.5 of 5 stars 234 reviews
Central L.A
Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
Show Prices
Show Prices
Show Prices
The Garland
#20 of 339 in Los Angeles
4.0 of 5 stars 1,874 reviews
Tangerine Hotel
#1 of 19 in Burbank
4.5 of 5 stars 466 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay