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All 324 Los Angeles hotels

Sheraton Universal Hotel

3.5 of 5 Hotel   |   333 Universal Hollywood Drive, Los Angeles, CA 91608 (Universal City Area)
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Ranked #98 of 324 Hotels in Los Angeles
A recent review
4 of 5 stars reviewed 2 days ago
deadgrassdog Morgan Hill, California
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955 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Morgan Hill, California
Top Contributor
145 reviews 145 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I decided we needed a long weekend away and decided to visit Universal Studios. After reviewing a few places on TripAdvisor I decided on the Sheraton Universal. It is within walking distance from the hotel to the front entrance and to the City Walk. There is also a shuttle so getting to there is very convenient. The... More

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2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Arriving at the Sheraton Universal Studio, one thing struck us. We were pulling off our luggages out of the car and there were 5 valets at their respective desks talking to each others and no one noticed that we needed help. Outrageous and uncaring !!! The experience was saved by Jayson, front desk agent. Room was not ready and he... More

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Perth, Australia
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I love this hotel, I have stayed here once before and loved it, the staff are the most helpful people who are also very kid friendly which made it extra nice, especially when you have 5 year old twins with you. The rooms are immaculate and the housing keeping staff are top notch. We ate breakfast every morning at the... More

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Kingston, Jamaica
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sheraton proved to be a very great place to stay. The food was of the highest standard and is worth mentioning over and over again. The rooms are clean (no smoking), modern and very well kept. They have excellent customer service, WiFi and amenities. Swimming pool, Gymn and Meeting rooms were very well kept. There are a couple of... More

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San Diego
Contributor
19 reviews 19 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on a trip to Universal Studios and it was an excellent fit for our visit to the park. We were able to do an early check in and it was a short walk to the park so we were able to come back and forth. The staff was super friendly and helpful Will definitely go back!

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Denver, CO
Top Contributor
101 reviews 101 reviews
86 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall typical Sheraton property. Staff was nice and friendly upon check in. Room was standard, typical Sheraton property overall. Good location for Universal Studios with free shuttle, but if your going elsewhere is kind of isolated. But decent stay, good for a budget in the Hollywood/Burbank area.

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Pacifica, California
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice place to stay that's a cut above the area motels. It is actually walking distance to the Universal Studios and the City Walk. Convenient. If you don't want to walk there is a great shuttle to get you to and from. The hotel appears to be family friendly, but is showing a hint of wear and tear in... More

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Las Vegas
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We were visiting Universal Studios and stayed here. Extremely convenient! The hotel is just a 10 minute walk from the entrance to the park…or they also have shuttles going to the park every 15 minutes for a fee. We chose to walk and the path is well marked and safe. Parking is $23/day in a multi-floor garage. If you’re staying... More

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Bangalore, India
Contributor
13 reviews 13 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights, for business. The hotel is AMAZING. It's very conveniently located near all the major studios. The Subway is just down the hill. The staff is very courteous and polite. The Concierge is super helpful. Didn't get a chance to try the food here but I'm sure it's great. The room is spacious, clean, and... More

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Sheratonmanager001, Director of Front Office at Sheraton Universal Hotel, responded to this review

Dear PickyTraveller20, Thank you for sharing your thoughts on your recent stay. It is wonderful to hear that our location, staff service, and accommodations were to your liking. Please keep us in mind if you plan on visiting Los Angeles again soon. Sincerely, Daniel Clark Director of Front Office More

Surfers Paradise, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

i enjoyed my stay at the Sheraton Universal, because it is more of a stop rather than a destination. I think if you were just lounging around the hotel it might not be right for you, but I can't imagine many people would book a week or two. The access to Universal Studios is fantastic and since that is where... More

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Sheratonmanager001, Director of Front Office at Sheraton Universal Hotel, responded to this review

Dear mrscraigbro159, Thank you for your review. We are pleased our location offered you easy access to the areas you wanted to visit. Furthermore, your compliments regarding our staff and value are much appreciated. We regret to hear that the pillows were not up to standard. In the future, we can offer alternative or additional pillows to ensure total relaxation.... More

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Additional Information about Sheraton Universal Hotel

Address: 333 Universal Hollywood Drive, Los Angeles, CA 91608
Phone Number:
Location: United States > California > Los Angeles > Universal City Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Universal Hotel 3.5*
Number of rooms: 457
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Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton

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