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Sheraton Universal Hotel

3.5 of 5 333 Universal Hollywood Drive, Los Angeles, CA 91608
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Sheraton Universal Hotel
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Sheraton Universal Hotel
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1,006 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's a perfect location if you go to Universal Studios. It's old hotel, but you don't have too many choices for this location. We visited during one of the hottest weekends of the year and the pool was closed. We had to go to Hilton to use the pool which was very inconvenient.

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phoenix
Top Contributor
268 reviews 268 reviews
46 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you a need a business hotel in the heart of Universal City, this is it. You will hear noise from the adjacent freeway but it is not loud or intrusive. The big plus for this hotel is that you can walk or take the hotel shuttle into both city walk and the park, with access to the entertainment and... More 

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Austin, Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It was great to park in the garage and not worry about driving.... We just relaxed. You can purchase the tickets with a discount at the hotel. The shuttle picked us up at the front door for Universal. The shuttle runs until 9pm (free). It took less than five minutes to walk up to the gate. All the restaurants &... More 

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Arlington, Virginia
Top Contributor
137 reviews 137 reviews
79 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is interesting as it has the feel of old hollywood. It's cool to experience at first - but can also give the feeling of being in need of updating. The location is great - If you are visiting Citywalk/Universal this is a very convenient hotel (although it looks as though the adjacent Hilton may be be a more... More 

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Burlington, Canada
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel. 15mins from Hollywood, shuttle ride to Universal, great rates for families (beware they charge additional $24 to park your car).Classy look, easy parking, nice bar, friendly service.

Was this review helpful? Yes 4
Sheratonmanager001, Director of Front Office at Sheraton Universal Hotel, responded to this review

Dear RGSCAN, Thank you for your kind words and review. It sounds as though we were able to deliver a fun, comfortable experience for your family! For guests who come to enjoy Universal Studios and other nearby attractions, we aim to offer comfortable accommodations and, as you note, easy parking. Should you plan another trip to the area in the... More 

Malvern Wells, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was an excellent introduction to the world of Hollywood. A good location made it easy to get around and visit the many attractions. The hotel staff were mainly friendly and contributed to a fantastic holiday. The room was clean and well maintained whilst we were there.

Was this review helpful? Yes 3
Sheratonmanager001, Director of Front Office at Sheraton Universal Hotel, responded to this review

Dear ConnieWeston, Thank you for giving us the chance to hear more about your experience at Sheraton Universal Hotel. We are pleased our location made it easy for you to get around, our staff was accommodating, and your room consistently cleaned. It was a pleasure to serve you, and we hope to have another chance to do so in the... More 

Bakersfield,CA
Top Contributor
55 reviews 55 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My best friend and I stayed here overnight for Halloween Horror Nights. The staff is so nice and accommodating. The bell boy walked us up to our room with our luggage. I asked him where the ice machine was, and not only did he tell me, he went and got the ice for us. The beds are super comfy. The... More 

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Sheratonmanager001, Director of Front Office at Sheraton Universal Hotel, responded to this review

Dear polish_princess82, Thank you for choosing Sheraton Universal for your fun night out at Universal Studios. It is wonderful to know that our staff could anticipate your needs and surprise you during your stay. The Sheraton Sweet Sleeper beds are popular among our guests, and we are pleased you rested well! If you decide to attended Halloween Horror Nights again,... More 

Malvern Wells, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we found ourselves here courtesy of the company that booked our RTW it seems a long way out of things ,until you find the metro is just at the bottom of the hill [with a short cut via a lift ] in 10 minutes you can be on Hollywood Bld for 4 Dollars return including the price of the card]... More 

Was this review helpful? Yes 1
Sheratonmanager001, Director of Front Office at Sheraton Universal Hotel, responded to this review

Dear christatholywell, We appreciate knowing your thoughts on your recent stay at Sheraton Universal. While we are a bit outside of downtown Los Angeles, our convenient location next to the Universal/Studio City subway line can make it easy to see the sights without overspending on transportation. We hope it was communicated that use of the Internet in the Link@Sheraton center... More 

San Diego, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I wasn't expecting too much after reading some of the other reviews, but my stay at the hotel yesterday proved otherwise! The hotel has been there for a while so I didn't expect modern architecture, but they did try to make the rooms look good. I paid an upgrade fee to stay at the executive suite and I am SOO... More 

Was this review helpful? Yes 1
Sheratonmanager001, Director of Front Office at Sheraton Universal Hotel, responded to this review

Dear Sharon S, We appreciate the time you haven taken to review your stay. The Executive Suite is a perfect choice for a family, and we hope the Executive Lounge meals made for good fuel for sightseeing. We will pass your compliments along to Jason and the rest of our staff. Thank you again for your review. We hope you... More 

Newton le Willows, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Sheraton in November. The hotel was lovely, very clean, large room, friendly staff. The hotel is an excellent location if you want to visit Universal and Citywalk. It's walkable but there is a regular free shuttle us too. If you have a car the rest of LA's attractions are only minutes away too (Warner Bros is... More 

Was this review helpful? Yes 1
Sheratonmanager001, Director of Front Office at Sheraton Universal Hotel, responded to this review

Dear Ninja B, Thank you for sharing some thoughts on your recent experience at Sheraton Universal Hotel. Our location near Universal Studios is perfect for enjoying the park, and we are glad you took advantage. Even more so, we are pleased that the concierge’s advice was helpful! We hope you had a wonderful time in Universal City. We look forward... More 

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Additional Information about Sheraton Universal Hotel

Address: 333 Universal Hollywood Drive, Los Angeles, CA 91608
Phone Number:
Location: United States > California > Los Angeles > Universal City Area
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Universal Hotel 3.5*
Number of rooms: 457
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Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#74 Business Hotel in Los Angeles

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