Thank you very much for your review. We could not be happier that you enjoyed your stay and are glad that you were able to take advantage of the many improvements we've made throughout the last year. We're very pleased that our team made you feel welcome and were able to quickly and efficiently handle your requests. Thank you again,... More

Thank you for reviewing your stay. We are very happy that you enjoyed the majority of your visit and appreciate your constructive notes. These comments are welcomed and deeply valued as we move forward. We would love to have you back for another stay. More

Firstly, thank you for taking time to leave your review. We are very sorry that you did not enjoy your experience and are disappointed to leave any such impression. We value your critique greatly and will keep each of the items you mentioned in mind as we continue to grow and improve. We would appreciate the opportunity to discuss some... More

Thank you for taking time out to review your stay with us. We apologize for the check-in delay and that our procedures were not as you had anticipated. Your constructive comments will be taken into consideration as we continue to grow and improve. We would be very thankful for the opportunity to discuss any of these matters further if you... More

Firstly, thank you very much for taking a moment to leave your candid review. We are absolutely dismayed to hear of your experiences staying with us. The guest experience is what we are all about and it is deeply disappointing to hear of your negative encounters. We apologize that you felt unsafe and would appreciate the opportunity to discuss these... More

Thank you for reviewing your stay with us. We are sorry that you felt our team was unresponsive – that is certainly not the impression we wish to leave on our guests. We are also sorry to hear of your negative experiences regarding your accommodations. We would be very happy to discuss these matters further if you would please contact... More

Thank you very much for reviewing your stay with us. We are sorry that your expectations were not met during your stay and appreciate your constructive notes. We are very happy that our staff made you feel welcome as that is, of course, one of our primary goals. We would love to have you back as we continue to grow... More

We would like to thank you for reviewing your stay with our hotel. We are very pleased to hear that there were aspects of your stay that you appreciated but apologize that you feel the general experience was a negative one. We consider the guest experience of paramount importance and do not want anyone to leave our hotel with a... More

Your constructive notes are greatly appreciated and we apologize that you did not find your stay satisfactory. We would appreciate the opportunity to discuss these matters further if you would please contact the hotel at info@hotelsolaire.com. We are constantly looking to improve and value our guests’ constructive comments as equally as their praises. Thank you again and we would love... More