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Holiday Inn Express - Los Angeles Downtown West

2.0 of 5
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611 South Westlake Ave/I-10, Wilshire Blvd./6th St., Los Angeles, CA 90057
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Holiday Inn Express - Los Angeles Downtown West
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Ranked #106 of 339 Hotels in Los Angeles
A recent review
5 of 5 stars Reviewed May 22, 2014
mrskp91 Wichita, Kansas
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118 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Express - Los Angeles Downtown West
See the most recent reviews
Wichita, Kansas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 22, 2014

My family and I had such a great experience at this hotel. We tried to check in early but our room was not ready, but Aida at the front desk was awesome and checked out baggage in so we could explore LA. The shuttle service was excellent and Martin gave a recommendation for a restaurant in the area, which was... More 

Was this review helpful? Yes 4
Miami Beach, Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2014

As an IHG member, I always choose this hotel for business stay. I had never experience such a magnificent customer service Supervisor Aida was way beyond attentive and helpful. She was able to answer all my questions and not mentioned the upgrade to a beautiful and spacious suite. Now, I know where to stay on my next stay in Los... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 25, 2014

free shuttle service from or to the nearby attractions, it really convenience. clean room and comfortable but not many sockets. Wi-Fi service is free and perfect. We have nice breakfast every morning for 4 days. slept well ask them for any information, every service are good

Was this review helpful? Yes 2
Los Angeles, California
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 17, 2014

I am a Los Angeles native so my review may help with you out of towers. My review maybe a little bias as I am an IHG platinum member and booked my room for free. One great thing about this hotel (unlike many in the heart of downtown) is there is no cost to park at the hotel. Upon my... More 

Was this review helpful? Yes 4
Sydney
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 13, 2014

As a Platinum Elite Member I usually choose IHG hotels when travelling for business or leisure and never got disappointed even though standards vary by counyry. First time in L.A and I only stayed for the weekend do wanted to make the most out of the short time. People told me to stay somewhere in Hollywood but rates were much... More 

Was this review helpful? Yes 5
Melbourne, Australia
Top Contributor
51 reviews 51 reviews
38 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed March 5, 2014

Sometimes, it is the small things can elevate an average stay to greatness: My colleague and I had a very early arrival from a Long Haul flight into LAX - tired and a touch dishevelled, we presented at check in around 9.30 am... Amazingly, we were able to get access to our room right away! (If this was a perk... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 17, 2014

I had never seen such a great customer service upon check in Ida was very professional and helpful through out my stay.Dennis driver was awesome. Evening staff male and female were very unprofessional. The room was very clean and spacious.

Was this review helpful? Yes 5
California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 2, 2014

This was my second stay here (first was September 2013) and both times I was ever so blessed to have Juan the shuttle driver picked me up at Union Station after my train ride. Juan sets the standard for the rest of the staff, who are also friendly. The hotel is in not the best neighborhood, at least at night.... More 

Was this review helpful? Yes 2
San Diego, California
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 4, 2014

This is my second time staying at this hotel, and they have apparently remodeled since I last stayed here a few years ago. We had no problems parking our car in the garage. Check-in lady was courteous and was able to switch our rooms so that we could be next door to our friends who were staying in another room.... More 

Was this review helpful? Yes 1
Tustin, California
Top Contributor
62 reviews 62 reviews
52 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed December 15, 2013

I'm a big fan of the Holiday Inn Express brand, but this property gives the brand a bad name. Located in a really shady part of L.A., I would not recommend being out past dark. Outdoor parking is compact and limited. Do not park your car in the parking garage. I had a really bad experience with a leaky pipe... More 

Was this review helpful? Yes 4
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