We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express - Los Angeles Downtown West

Hotel website
Hotel deals
611 South Westlake Ave/I-10, Wilshire Blvd./6th St., Los Angeles, CA 90057
Special Offer
Save 10-30%
Holiday Inn Express - Los Angeles Downtown West
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Ranked #117 of 328 Hotels in Los Angeles
A recent review
5 of 5 stars Reviewed March 5, 2014
LondonBusinessAgent Melbourne, Australia
Review This Hotel

111 reviews from our community

Traveler rating
    23
    44
    23
    6
    15
See reviews for
26
21
8
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (111)
  • Mar-May only
    (26)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (18)
All months
There are newer reviews for Holiday Inn Express - Los Angeles Downtown West
See the most recent reviews
Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
37 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed March 5, 2014

Sometimes, it is the small things can elevate an average stay to greatness: My colleague and I had a very early arrival from a Long Haul flight into LAX - tired and a touch dishevelled, we presented at check in around 9.30 am... Amazingly, we were able to get access to our room right away! (If this was a perk... More 

Was this review helpful? Yes
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 17, 2014

I had never seen such a great customer service upon check in Ida was very professional and helpful through out my stay.Dennis driver was awesome. Evening staff male and female were very unprofessional. The room was very clean and spacious.

Was this review helpful? Yes 5
California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 2, 2014

This was my second stay here (first was September 2013) and both times I was ever so blessed to have Juan the shuttle driver picked me up at Union Station after my train ride. Juan sets the standard for the rest of the staff, who are also friendly. The hotel is in not the best neighborhood, at least at night.... More 

Was this review helpful? Yes 2
San Diego, California
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 4, 2014

This is my second time staying at this hotel, and they have apparently remodeled since I last stayed here a few years ago. We had no problems parking our car in the garage. Check-in lady was courteous and was able to switch our rooms so that we could be next door to our friends who were staying in another room.... More 

Was this review helpful? Yes 1
Tustin, California
Top Contributor
62 reviews 62 reviews
52 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed December 15, 2013

I'm a big fan of the Holiday Inn Express brand, but this property gives the brand a bad name. Located in a really shady part of L.A., I would not recommend being out past dark. Outdoor parking is compact and limited. Do not park your car in the parking garage. I had a really bad experience with a leaky pipe... More 

Was this review helpful? Yes 4
Troy, New York
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 5, 2013

There was an odor in both the hallway and the room. There were no outlets close to the bed, so could not charge my e-reader or phone next to the bed. The door to the bathroom felt tacky like the paint was still wet, there was a hair stuck to the wall and the tub didn't seem very clean. There... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express - Los Angeles Downtown West, responded to this review

Dear Jessica P, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel... More 

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2013

I have brittle bones and find it incredible difficult to travel to a new city and find any place I can feel safe, simply because of how vulnerable I am to damage, at all times. However, the staff and manager, Javier, here have gone out of their way to make me feel safe and never made me feel as if... More 

Was this review helpful? Yes 1
Tokyo, Japan
Top Contributor
71 reviews 71 reviews
34 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed November 19, 2013

Booked this location for one night because it was close to the wedding venue I was attending and to gain some points as an IHG Rewards Club member before heading to LAX the next day. Outdoor parking was free unlike true downtown hotels, which slightly compensates for the high price of $190 with tax for a flexible rate. Checkin by... More 

Was this review helpful? Yes
San Diego, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2013

When we arrived (it was before checkin time) We were told our rooms would be ready in 30 mins. 3 hours go buy and check in time has passed and we still dont have either room. The front desk staff was rude and uninformed, i called and spoke with the GM (Javier Barajas) and he was no help and was... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express - Los Angeles Downtown West, responded to this review

Dear Gaurav S, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We apologize for any inconvenience in your check-in process that you experienced. We appreciate you bringing it to our attention, to give us the chance to improve future guests' experiences. We... More 

New Jersey/ New York
Top Contributor
74 reviews 74 reviews
65 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 12, 2013

Its a good hotel to spend a few nights in. Always know what you are getting in to. If you want to go sightseeing - this is not the place for you. If you want street life, restaurants etc - look elsewhere. If you have a car, know a bit of the town and are looking for a reasonably priced... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express - Los Angeles Downtown West, responded to this review

Dear freq_traveler09, Thank you for providing us with a very considerate review and thank you for staying with us. I truly apologize for the not up to par experience you had during you stay with us. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future... More 

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (6)
Viewed
Room/suite (11)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (10)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question