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All 322 Los Angeles hotels

Holiday Inn Express - Los Angeles Downtown West

2.0 of 5 Hotel   |   611 South Westlake Ave/I-10, Wilshire Blvd./6th St., Los Angeles, CA 90057 (Central L.A)
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58%
Ranked #138 of 322 hotels in Los Angeles
A recent review
3 of 5 stars Reviewed December 15, 2013
Maikolo Tustin, California
  • Reviews (82)
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82 people have reviewed this hotel

Traveler rating
    17
    29
    16
    5
    15
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18
14
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26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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There are newer reviews for Holiday Inn Express - Los Angeles Downtown West
See the most recent reviews
Tustin, California
Top Contributor
52 reviews 52 reviews
46 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed December 15, 2013

I'm a big fan of the Holiday Inn Express brand, but this property gives the brand a bad name. Located in a really shady part of L.A., I would not recommend being out past dark. Outdoor parking is compact and limited. Do not park your car in the parking garage. I had a really bad experience with a leaky pipe... More

Was this review helpful? Yes 4
Troy, New York
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 5, 2013

There was an odor in both the hallway and the room. There were no outlets close to the bed, so could not charge my e-reader or phone next to the bed. The door to the bathroom felt tacky like the paint was still wet, there was a hair stuck to the wall and the tub didn't seem very clean. There... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express - Los Angeles Downtown West, responded to this review

Dear Jessica P, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel... More

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2013

I have brittle bones and find it incredible difficult to travel to a new city and find any place I can feel safe, simply because of how vulnerable I am to damage, at all times. However, the staff and manager, Javier, here have gone out of their way to make me feel safe and never made me feel as if... More

Was this review helpful? Yes 1
Tokyo, Japan
Top Contributor
68 reviews 68 reviews
33 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 19, 2013

Booked this location for one night because it was close to the wedding venue I was attending and to gain some points as an IHG Rewards Club member before heading to LAX the next day. Outdoor parking was free unlike true downtown hotels, which slightly compensates for the high price of $190 with tax for a flexible rate. Checkin by... More

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San Diego, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2013

When we arrived (it was before checkin time) We were told our rooms would be ready in 30 mins. 3 hours go buy and check in time has passed and we still dont have either room. The front desk staff was rude and uninformed, i called and spoke with the GM (Javier Barajas) and he was no help and was... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express - Los Angeles Downtown West, responded to this review

Dear Gaurav S, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We apologize for any inconvenience in your check-in process that you experienced. We appreciate you bringing it to our attention, to give us the chance to improve future guests' experiences. We... More

New Jersey/ New York
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 12, 2013

Its a good hotel to spend a few nights in. Always know what you are getting in to. If you want to go sightseeing - this is not the place for you. If you want street life, restaurants etc - look elsewhere. If you have a car, know a bit of the town and are looking for a reasonably priced... More

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IHGCare, Guest Relations Manager at Holiday Inn Express - Los Angeles Downtown West, responded to this review

Dear freq_traveler09, Thank you for providing us with a very considerate review and thank you for staying with us. I truly apologize for the not up to par experience you had during you stay with us. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future... More

Orlando
1 review
2 of 5 stars Reviewed October 30, 2013

The overall stay was ok, but the hotel shuttle service is not up the par. I chose this hotel because it was close the venue I had attend. The shuttle service to the venue was superb by Martin, but the shuttle service when we were scheduled to be picked up was terrible. We had a shuttle pick up scheduled at... More

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Pittsburgh, Pennsylvania
Top Contributor
57 reviews 57 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed October 10, 2013

I chose this hotel as I needed a suite to share with another family in the downtown area. The room was very large and had two queen beds and a queen sofa bed. Even with the sofa bed open, there was a ton of space left. The kitchenette included a fridge and a microwave oven. On the negative side, there... More

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IHGCare, Guest Relations Manager at Holiday Inn Express - Los Angeles Downtown West, responded to this review

Dear EnricoNovelli, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More

Contributor
14 reviews 14 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 29, 2013

This is my first time staying in this hotel and honestly I was a little bit worried when reading their online reviews specifically the location and safety! When I arrived at the location I was very surprised that the location is not bad at all! I was very happy I chose this hotel. Staff was awesome especially Yasmin (night shift),... More

Was this review helpful? Yes 2
La Grange Park, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 14, 2013

+ No one was ever in the hot tub/ workout area. Great attentive staff. Plenty of free breakfast selections. Close to the highway. Typical urban area. I travelled with two small children and felt safe, but it may not look that way from the outside. Refrigerator in room. - Wifi was spotty. They had several different ones and sometimes couldn't... More

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Additional Information about Holiday Inn Express - Los Angeles Downtown West

Address: 611 South Westlake Ave/I-10, Wilshire Blvd./6th St., Los Angeles, CA 90057
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express - Los Angeles Downtown West 2*
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Also Known As:
Holiday Inn Express Hotel Los Angeles
Ramada Los Angeles
Los Angeles Ramada

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#138 On the Beach Hotel in Los Angeles
Hotel Class
Number of rooms
67

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