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Crowne Plaza Los Angeles International Airport Hotel

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5985 W. Century Blvd, Los Angeles, CA 90045
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Crowne Plaza Los Angeles International Airport Hotel
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Crowne Plaza Los Angeles International Airport Hotel
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476 reviews from our community

Traveler rating
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    217
    83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Top Contributor
75 reviews 75 reviews
28 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Crown Plaza in room 1534 for a short overnight lay-over between flights. Our room faced away from the road and we had no trouble sleeping, although the supply of complimentary ear plugs did have us worrying.. There was a little gift pack with soothing foot balm, creams etc to help you relax, which was a very... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Canada
Top Contributor
57 reviews 57 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night prior to our return flight from LAX. The check in was smooth, and our stay was very comfortable. Card keys required for the elevator, which I appreciate. I found the sliding door to the bathroom a little annoying (it would close with a bang every time) and the noise from the planes were a... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

Virginia Beach, Virginia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband & I stayed here for our first trip to LA and was perfect! The room was very nice, bed was so comfy & we heard no sound from the planes at LAX. Brielle checked us in. She was very informative & pleasant! Katie checked us out and she was also very nice. My husband's only complaint was the... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

Painesville, Ohio
Top Contributor
50 reviews 50 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

As a platinum member, I recommend this hotel if you are flying in or out of LAX and need to stay near the airport. This hotel is very clean. They have a nice gift shop and several dining options. We just ate a pizza here for dinner and it was a good pizza. Every staff member I encountered were very... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Garland, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights for a quick weekend in LA. Didn't have any problems with the shuttle. The bad: Check-in was a bit slow, as they were understaffed due to another customer having an issue. Only other complaint was that my card stopped working when I tried to get into the room on my second stay after being out... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. I will be sure to share your positive comments with all of our associates here and we will look forward welcoming you again when your travels bring you back to Los Angeles. Best regards, Paul Gibbs General Manager More 

HK
Top Contributor
91 reviews 91 reviews
57 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a wonderful stay at Crowne Plaza LAX. Pros: - Large renovated room - good strong wifi - good showers - comfortable beds - professional staff Cons: - the free airport shuttle delay - small pool and not heated I do recommend this hotel except that the free airport shuttle is always full and late. We waited over 30min... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

1 review
3 of 5 stars Reviewed 1 week ago

We arrived for a 5 day stay at Crowne Plaza LAX, the shuttle service during the day was about every 15 mins or so.. Upon check-in we received a nice room on the quiet side of the building. Normally we are use to having a safe in the room but this hotel doesnt provide them in room, you have to... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were generally pleased with our hotel and the services we offer. We certainly appreciate the comments on those areas we can look to improve on. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Bedford Hills, New York, USA
Contributor
14 reviews 14 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a seminar in Orange County but was flying out of LAX the next day. I stayed at this hotel for one night primarily for convenience. The rooms are large, updated and clean. The desk staff are quick and accommodating. I needed to know when to take the shuttle TO the airport and the desk person's advice was correct.... More 

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

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