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Crowne Plaza Los Angeles International Airport Hotel

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5985 W. Century Blvd, Los Angeles, CA 90045
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Crowne Plaza Los Angeles International Airport Hotel
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Crowne Plaza Los Angeles International Airport Hotel
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589 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Rooms are perfectly fine, clean and spacious. Nice for a few nights stay! We booked a trip to Disney through them which went completely wrong on the day with the hotel advising us of the incorrect transfer times which was a real shame as we had booked and paid for dinner and a show that we then lost our money... More 

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North Las Vegas
Top Contributor
54 reviews 54 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice staff, rooms and amenities all good. In room wifi and coffee maker. Nice selection of personal care items in bathroom. FREE shuttle to LAX takes only 5 minutes and the shuttle picks up at the hotel every 20 minutes.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

California
Top Contributor
60 reviews 60 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we were there just for one night so we didn't use that much of the hotel. We found the room large, comfortable and lots of electric outlets. There were two problems.first the room was freezing cold we got there it took about five minutes in the morning to get hot water out of the shower. Not a great situation in... More 

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Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

Exeter, United Kingdom
Top Contributor
56 reviews 56 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were booked into this hotel for 2 nights as part of a coach tour (some tour members were leaving from the airport, but we were staying on) so essentially, we had 2 nights at an airport based hotel, without needing to use the airport. The hotel was comfortable enough, and the lobby area had a small shop that provided... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Glasgow, United Kingdom
Top Contributor
111 reviews 111 reviews
42 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed the night before returning home. The hotel has been freshened up since our last visit. The room was nice and fresh same with the reception area and bar area. Nice to see a few of the same faces still there as well. Has a free airport bus which is handy. And you can still get the ocean express vouchers... More 

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Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Indian Land, South Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I changed jobs last year and beginning in August of 2014 started to travel LA more frequent then before. This property is not only a great location to the airport but even better location to get in and out to see the city or beaches. The staff has always been very nice and the amenities at this property and best... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager More 

Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband was booked at this hotel by his employer for a business trip from a Sunday to Friday. I stayed with him as a mini get-a-way for myself. The hotel has a free shuttle to and from the airport. This shuttle was pretty efficient, getting you to and from within 15-20 minutes. The hotel itself is very modern and... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

Auckland Region, New Zealand
Top Contributor
76 reviews 76 reviews
60 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Same same - rooms ok, lobby full of franchises. Fitness centre is good but pool is pokey. I wanted to check in at 9 am and emailed ahead. I was due to stay just 11 hours but the bone-headed replier told me to book for 2 days. A stupendously unhelpful reply! It turns that, as a member of IHG rewards,... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were generally pleased with our hotel and the services we offer. We certainly appreciate the comments on those areas we can look to improve on. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed at The Crowne for one night - The staff were pleasant, helpful, courteous and professional. The restaurant food and staff were of a high quality - did not get to partake of breakfast due to an early morning flight - The room was clean, well presented and comfortable - no noise issues. The shuttle bus was an excellent plus

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Goodyear, Arizona
Top Contributor
85 reviews 85 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a couple of nights. The room was clean, quiet and comfortable. The staff was attentive to needs. Only had one issue, the coffee maker did not work correctly. The front desk quickly took care of it and replace it with a working one. Tony in the executive lounge is a true asset to the hotel. I’ve stayed in... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We will be sure to recognize Tony for his exceptional service as well. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager More 

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