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Crowne Plaza Los Angeles International Airport Hotel

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5985 W. Century Blvd, Los Angeles, CA 90045
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Crowne Plaza Los Angeles International Airport Hotel
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Crowne Plaza Los Angeles International Airport Hotel
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490 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We arrived late for a one-night stopover and for an airport hotel the amenities were poor. No mini-bar, no late night meal options which was disastrous as we arrived from Honolulu where we left early afternoon so had no dinner. We were limited to a vending machine. Bed comfort was OK, location was perfect for our needs.

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Lancashire, England
Top Contributor
147 reviews 147 reviews
63 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I didn't use many of the facilities but I can say that the shuttle works perfectly and it's a very short trip from LAX. Comfy bed and clean well equipped bathroom. I have no complaints at all for a 1 night stay between flights.

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. I will be sure to share your positive comments with all of our associates here and we will look forward welcoming you again when your travels bring you back to Los Angeles. Best regards, Paul Gibbs General Manager More 

Salamander Bay, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Found a good deal online so we decided to stay here before heading back home to break up our long trip. Check in was a bit slow but once we were helped, the service was great. We requested a cot prior to arrival and doubled checked this at check in. The receptionist called housekeeping right away to have it sent... More 

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Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

Memphis, Tennessee
Top Contributor
88 reviews 88 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for one night after a late-night Friday arrival. Though the hotel's shuttle was free and did the best it could, with airport construction and the sheer number of arrivals at that time it still took probably an hour from the time we exited the plane until I reached the hotel. So it was around 1 AM that... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Port orange
Top Contributor
62 reviews 62 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The shuttle was easy access to LAX. Quick ride. Hotel was nice. Room was big. I've stayed in Crowne Plazas before. They had better amenities than this one. Only had shampoo, conditioner and lotion. Nothing else.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

midsouth USA
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband & I wanted to stay near LAX for a flight. We got this room at very fair price from a discount website. Before arrival, both Mario and Jose were wonderful on the phone (truly caring). Upon arrival Perry was patient, warm & terrific. We asked for & received a quiet room. We almost never heard a jet outside.... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Surrey
Top Contributor
99 reviews 99 reviews
46 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Free shuttle from the airport. Easy check in though the requests I made for a king bedroom prior to arriving seemed to have been ignored. Rooms are large. Basic toiletries. We had a room on a high floor. Could hear planes all night, though by the second night we were so tired we slept well. Free wifi, small gym. Hotel... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

Helsingborg,sweden
Top Contributor
88 reviews 88 reviews
54 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 1 week ago

Close to airport and not very well insulated, our room was facing the airport so it got pretty loud sometimes. Cleanliness of the room was bad, sticky carpet and bathroom was dirty upon check in. We called for housekeeping and it took almost one hour for them to show up. Beds were comfortable. Would not stay here again.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Please accept my sincerest apologies for the conditions described in your review. There is certainly no excuse so I will not try to offer one. I can assure you that we are focused on continually improving everything about the hotel and I do hope that you will give us another chance. Thanks for your patronage and we hope to see... More 

Williamsburg, VA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two post cruise days. The rooms are clean and comfortable. The staff is wonderful with many helpful people there. The breakfast buffet was a nice selection of fruit, pastries, cold cuts, breads, cereals, eggs, potatoes and breakfast meats. The staff was always there to make our stay even better. Although the check in time was late,... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Since I've been to L.A. I tried looking for good priced hotels and I like the price here and the quality! Definitely would come here if I want my money to be worth given. I like the interior in the hotel rooms, the gym down the hall lol, the bed is so comfortable to sleep in and the restroom is... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

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