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Crowne Plaza Los Angeles International Airport Hotel

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5985 W. Century Blvd, Los Angeles, CA 90045
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Crowne Plaza Los Angeles International Airport Hotel
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Crowne Plaza Los Angeles International Airport Hotel
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516 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Top Contributor
121 reviews 121 reviews
44 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed yesterday NEW

1 night stay at a two double bed room on the Executive Floor. Arrived at 8am in the morning and check-in staff were unable to register my details/get the check-in process completed prior to giving me a room later. When I returned I got my room in the evening but then further staff training is required - I have booked... More 

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London
Top Contributor
188 reviews 188 reviews
66 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is one of those reviews where to judge it as 'average' would be too harsh but 'very good' seems too high. But I'm feeling generous... Arrived at LAX around 8pm - went to the hotel pick up area for the shuttle but couldn't find ours (turns out they come every 20 - 25 mins so that's probably why), started... More 

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Mysore, India
Contributor
13 reviews 13 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Crown Plaza is a great hotel. Check-in was fast and a breeze. The front office staff is polite and courteous. The hotel is situated very close to LAX so easy access to the airport, and for those of that don't have a car they provide a shuttle to the airport every 20 minutes. The food is good, rooms are comfortable.... More 

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Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Melbourne, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Not a bad hotel at all. Staff were friendly. The corridors were dark with scratches on the walls and poor painting finish on the doors etc. The rooms were ok size, with a 'modern' but ordinary décor. However, the hotel itself was highly accommodating for a short stay and I have never had any problems with IHG group. We have... More 

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Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

Northern Virginia
Top Contributor
96 reviews 96 reviews
16 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have found Crowne Plaza to be a convenient choice for the evening before a flight or cruise. They have comfortable rooms, in hotel dining, and frequent shuttle service. The LAX Crowne Plaza turned out to be a good choice for our night before a flight to Dulles in Virginia. We had a rented Volkswagen Jetta that I needed to... More 

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Sacramento
1 review
2 of 5 stars Reviewed 4 days ago NEW

Room had wet carpet and no hot water in shower! It was not a comfortable room. We asked for help with the wet floor and were given towels and told there were no other rooms available. We needed to be near a work location and this was convenient and easy access to the airport. The housekeeping staff were pleasant, but... More 

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Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the feedback on your stay with us here at the Crowne Plaza Los Angeles Airport. I am very sorry to hear that you were generally disappointed with your stay. Rest assured I have reviewed your comments with the appropriate staff members so we can take the necessary steps to cure the deficiencies outlined in your review. Thanks again... More 

Brisbane, Australia
Top Contributor
114 reviews 114 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here just for 1 night to break up our trip from New York, back to Australia. We got in at 2100 and got checked in with ease. Then straight back down for some dinner in Taphouse restaurant. The food was good and hit the spot. The bed and pillows were very comfy. I had read in other reviews... More 

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Expensive food on groundfloor. Nice staff helpful when arriving in our rental. Parking was 15 dollar If we only moved our car once per Day. More charge if we needed it twice a day. Thomas Laursen Trelleborg Sweden

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the crowne plaza lax hotel after a flight of more than 15h. The bed was so good that we could recover very fast thanks to a very good night rest. This hotel is located close to the airport, but good isolated so that there was not too much noise from the planes landing. The staff was very... More 

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Senior Contributor
33 reviews 33 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My go to place when in LA!! The service is fantastic! The new sushi bar is too notch. The bar is a great place to eat and very comfortable! I always feel like a king when I stay here. Rooms have been upgraded and beds are great! Shuttle to the airport is great!

Was this review helpful? Yes 2
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

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