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Crowne Plaza Los Angeles International Airport Hotel

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5985 W. Century Blvd, Los Angeles, CA 90045
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Crowne Plaza Los Angeles International Airport Hotel
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Crowne Plaza Los Angeles International Airport Hotel
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627 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here between connecting flights during the day. Easy to get to via hotel shuttle or driving (round the corner from Avis). There is also a parkade, gift store, eating places, and coffee shop. Fast and pleasant check in and out. Hotel is older and looks a little tired in places, e.g. musty smell in corridors. But good sized rooms,... More 

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Bakersfield, California
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived on a Wednesday evening. Parked the car in the covered facility adjacent to the hotel. check-in took about 2 minutes. Really fast and efficient. we were on the 9th floor, facing the parking structure. The runway was on our right. The room was large and very clean, as was the bathroom. The shower head was well over 6... More 

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Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

Capistrano Beach, California
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We decided to spend Saturday night at Crowne Plaza because of a 6:00 am departure from LAX on Sunday morning. The proximity to LAX plus the shuttle that runs 24 hours/day was a good decision to make the trip stress-free. We self-parked in the adjoining tower parking structure, and had a pleasant dinner before retiring to the very well-appointed room... More 

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Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Seaford, New York
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I had never stayed in a Crowne Plaza in my life - then circumstances had me staying in one 3 out of 4 nights the week of July 12th. I had a business trip and stayed in a Crown Plaza in Suffern NY (separate review) and it was a pleasant experience. Especially the room - very big and lovely. Nice... More 

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Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Australia
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Crowne Plaza offered good size beds, spacious rooms, clean and large bathrooms, and several restaurants, reasonable wifi and good service. The Century Taproom staff were friendly and attentive. The shuttle to/from the airport stopped right at the hotel. Just right for a stopover at LAX.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Sydney, Australia
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Convenient hotel close to the airport. Free shuttle service to and from the airport. However can get full easily so we had to wait for the next shuttle to the airport at 6am. Luckily, there were shuttles coming past from other nearby hotels so we got on that instead. Front desk service good. Average and comfortable room. Breakfast downstairs ok.... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. I will be sure to share your positive comments with all of our associates here and we will look forward welcoming you again when your travels bring you back to Los Angeles. Best regards, Paul Gibbs General Manager More 

Toms River, New Jersey
Level Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here twice over the past 10 days. Service excellent, food in the restaurant excellent. Any request I had was honored. I have platinum ambassador status so I had access to the club floor. Nice to have a spot in the morning and afternoon for drinks and snacks. This hotel continues to be a favorite.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

So glad to hear that you are continuing to enjoy the hotel and the services we offer. Thanks for your patronage and we hope to see you again on your next trip to LA!! Best regards, Paul Gibbs General Manager More 

Washington DC, District of Columbia
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a decent airport hotel right next to LAX with typical airport-hotel-problems. Location, a very short drive from the airport with free shuttles, but far away from everything else in LA area given the constant heavy traffic! Parking, besides valet they offer paid self-parking for less than $25/night which is typical for LA. Staff, attentive similar to other Crowne... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

Blaine, MN
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

After a long overseas flight, I waited an HOUR for the damn shuttle to show up. Repeated calls to the hotel meant nothing. The front desk clerk could care less and said they were really busy. How long does it take to go 4 miles between LAX and the hotel? Finally arriving, tired and aggravated, they only had one person... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the feedback on your recent stay with us here at the Crowne Plaza Los Angeles International Airport. First of all, please accept my sincerest apologies for the issues you had with the room thermostat and the hot water as described in your review. I assure you that this is not up to our standards and corrective action has... More 

Washington dc
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very close to the airport with a convenient shuttle. Friendly staff. Spacious room, all carpeted. Because of the location there are not too many good dinning options around. Restaurant at the Hotel is good, service a little bit slow. Convinient coffee shop in the first floor.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza LAX. I will be sure to share your positive comments with all of our associates here and we will look forward welcoming you again when your travels bring you back to L.A. Best regards, Paul Gibbs General Manager More 

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