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Crowne Plaza Los Angeles International Airport Hotel

3.5 of 5 5985 W. Century Blvd, Los Angeles, CA 90045
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#84 of 323 Hotels in Los Angeles
1,452 Reviews 3.5 of 5 stars
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Crowne Plaza Los Angeles International Airport Hotel
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Crowne Plaza Los Angeles International Airport Hotel
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1,452 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Top Contributor
144 reviews 144 reviews
46 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were flying out early from LAX so we chose this hotel for the night before stay. The check-in staff and all the staff working the hotel and ding services were very nice, but it is a very average hotel. Helpful Things to Know: * The descriptions of all the dining options sound better than what it is. We read... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Crown Plaza Hotel is close to both the 405 Freeway and the LAX Airport. Very easy to get to. Check in was fast and easy. Check in desk as a line for Gold and Platinum IHG members which speeds up you time spent in a line waiting to check in. The hotel has parking for a price, and extended... More

Was this review helpful? Yes 1
San Diego, California
Contributor
16 reviews 16 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Besides the expensive parking and charging for internet I thought this hotel was nice. Rooms were modern and stylish. The rooms don't have refrigerators but they brought me one upon request which was nice. Overall I had a good stay at this hotel.

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I travel quite a bit. I'm a "frequent flyer" at several of the major hotel chains. I usually stay in a crew hotel when I travel but this time, I moved to a "cheaper" hotel for the remainder of my trip. That was a mistake. While the Crowne Plaza is a nice hotel, they nickel and dime you to death.... More

Was this review helpful? Yes 1
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More

Kings Lynn
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel, very close to airport, providing free Hopper buses to and from airport. Helpful staff, excellent food, clean tidy rooms and no noise. We spent a superb couple of nights there in August 2014 and one night before coming home in September. Can get quite busy at the desk as it is used a lot for one night stays... More

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Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I checked in last night with the kids, and the room was very comfortable. Clean, modern, and posh! 15th floor was definitely quiet, I felt relaxed and welcomed by the staff the whole way through. This morning it was difficult to get the kids accommodated due to time change, and crankiness. As we were in a hurry to start the... More

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Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More

Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here mid August 2014 to see the Los Angeles sites. The hotel is convenient for doing the tours with VIP. The concierge Mark T was extremely helpful. The rooms were clean on the surface but not if you looked closer. The carpets were never vacuumed in 4 nights and we looked under the beds to find debris of... More

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Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More

Miami Beach, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed for one night ,we have to say that is a good airport hotel and have a good services and clean rooms , have a good restaurant with an wood oven pizza ...you can also leave your luggages there but they charge 3 usd per luggage per day ,unless you gold card it is very of charge for 3... More

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza LAX. I will be sure to share your positive comments with all of our associates here and we will look forward welcoming you again when your travels bring you back to L.A. Best regards, Paul Gibbs General Manager More

Knoxville, Tennessee
Top Contributor
148 reviews 148 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Very close to airport, and you can hear it, but not so much that you can't sleep. The shuttle runs every 20 to 30 minutes (no set schedule), so make sure you're aware of that for your departure. Rooms were very nice. Lounge has a nice selection of craft beers.

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager More

Salt Lake City, Utah
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 of 5 stars Reviewed 1 week ago

Booked for 2 double beds non smoking 6 days. Called hotel before check in to confirm room types, no problem. After driving 16 hours, when we finally arrived hotel to check in, my 2 double beds got changed to 1 king bed!!!!!!!!!!!!! Could not believe it. Our group had 3 adults! a girl who checked in DID NOT even apologize,... More

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Please accept my sincerest apologies for the conditions described in your review. There is certainly no excuse so I will not try to offer one. I can assure you that we are focused on continually improving everything about the hotel and I do hope that you will give us another chance. Just for clarification, we do not charge a premium... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • Free shuttle(12)
  • Priority Club member(7)
  • Front desk staff(6)
  • Parking garage(5)
  • Manhattan Beach(4)
  • Breakfast buffet(4)
  • Next morning(3)
  • Clean and comfortable(3)

Additional Information about Crowne Plaza Los Angeles International Airport Hotel

Address: 5985 W. Century Blvd, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Los Angeles International Airport Hotel 3.5*
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
Crowne Plaza Lax

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