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All 323 Los Angeles hotels

Crowne Plaza Los Angeles International Airport Hotel

3.5 of 5 Hotel   |   5985 W. Century Blvd, Los Angeles, CA 90045 (Westside)
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Ranked #87 of 323 hotels in Los Angeles
A recent review
3 of 5 stars reviewed 2 days ago
Suzanne_Erwin Alkmaar, The Netherlands
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1,409 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
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Alkmaar, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Nice hotel nearby the airport and the car rental locations. Good hotel to relax after a long flight and to start your road trip the next day. Parking space across the street. Friendly staff. The rooms are simple but fine and it has everything you need.

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More

Wellington
Top Contributor
56 reviews 56 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My son (19) was staying 1 night here alone for a transit stop, all the way from New Zealand (a 12 hour flight). Given his age and staying away from home in a big city I emailed the front desk well before his arrival to ask that they 'assist him in any way due to his age and inexperience travelling'.... More

Was this review helpful? Yes 1
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm so sorry that we let you down! It sounds like we have some re-training to do at our front desk and I will definitely follow up on the situation you described. This is certainly not up to our standards, and again I apologize. We do put a hold of $100 each night for every guest to cover possible incidental... More

New York, New York, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

After a long day of traveling, i finally pulled into the crowne plaza around 2 a.m. Ralph, the night manager, greeted me with enthusiasm and helped to set me up with the perfect room. I was so thankful for his warm, inviting presence. Rarely do you meet someone in the hospitality industry who makes you feel so comfortable. He was... More

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We will be sure to recognize Ralph for his exceptional service as well. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager More

La Pine, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We caught the shuttle from the LA airport to the Crowne Plaza and was very happy with that aspect of the hotel. We arrived to check in and the line was long, with only three people on duty. One person went off duty and the wait was even longer. When we finally got to our room, it was very nice... More

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More

London, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the Crowne Plaza LAX for a course that I attended that was held there. The room was excellent, and there were a number of options for dining in, which made it easy as I spent every day at the hotel for the course. The service was excellent. This is a great hotel if you need to... More

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for the positive comments regarding your recent stay with us here at the Crowne Plaza LAX. We strive to provide personal service to each and every one of our guests, and I will be sure to share your positive comments with the entire staff. Thanks for letting us know that we did an excellent job for you and... More

Sydney
Top Contributor
64 reviews 64 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient for an overnight stay if you need to be close to airport. We were allowed early check in which we appreciated after a 14 hour flight from Sydney. Free shuttle to and from airport, clean, courteous staff, what more could you ask for.

Was this review helpful? Yes 1
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More

Adelaide
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on 4/5th Aug after coming back from NYC. Decided to come back a day early and stay in LA overnight and see if a hotel would let us have a late checkout before back home with AIr New Zealand, leaving at 1030pm. Well, this crowne plaza obliged and we checked out at 6pm. We had just spent a... More

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our housekeeping staff. Thanks again for staying... More

Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

This place was terrible. Firstly, we arrived at 7pm and our room was not ready. The guy at the desk said it was still being cleaned... at 7pm. So we got stuck in a disabled room. The guy said if we stay there the first night, they will change us after that. They didn't. Secondly, the room was dusty, and... More

Was this review helpful? Yes 1
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for your review. We regret any inconvenience that you may have been forced to suffer due to this situation described in your review. We take our guest comments seriously and welcome any opportunity to improve. Though we would prefer you had a better experience at our hotel, we thank you for sharing your thoughts and we hope you... More

1 review
2 of 5 stars Reviewed 1 week ago

I was there 2 weeks ago and had 3 rooms with a meeting room. The rooms were clean but the bed was very uncomfortable. The front desk staff and manager charged the wrong credit cards and couldn't find the credit card on file, they were also was very rude. During my entire stay the hotel staff including the restaurant could... More

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

We appreciate you taking the time to share your comments with us. It truly disappoints us to read that your stay with us wasn’t as you had hoped. Our goal is to provide our guests with a memorable experience and the service they deserve. Please accept our sincerest apologies for the inconveniences you experienced during your stay. We hope you... More

Nogales, Arizona
2 reviews
4 of 5 stars Reviewed 1 week ago

We arrived at 3am grumpy and tired. There was an issue with the room because I had booked through hotwire and even though I called, they did not have double beds for us. The night manager, Ralph Spates and Gilbert were very understanding. They hooked us up in the Executive Level and through in free breakfast for our entire family... More

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We will be sure to recognize Ralph & Gilbert for their exceptional service as well. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • Free shuttle(12)
  • Priority Club member(7)
  • Front desk staff(6)
  • Parking garage(5)
  • Breakfast buffet(4)
  • Manhattan Beach(4)
  • Clean and comfortable(3)
  • Next morning(3)

Additional Information about Crowne Plaza Los Angeles International Airport Hotel

Address: 5985 W. Century Blvd, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Los Angeles International Airport Hotel 3.5*
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
Crowne Plaza Lax

360 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#53 Romantic Hotel in Los Angeles #66 Business Hotel in Los Angeles #87 On the Beach Hotel in Los Angeles
Hotel Class
Official Description (provided by the hotel)
Welcome to the newly renovated Crowne Plaza Hotel - Los Angeles International Airport (LAX)! Our 613 room, full- service hotel is the gateway to Los Angeles. Located less than one mile from the LAX terminals, with 24-hour complimentary shuttle service to and from LAX! While only steps away from LAX, the Crowne Plaza Hotel- Los Angeles International Airport is convenient to all major southern California area attractions, including Hollywood, Disneyland, Universal Studios and The Los Angeles Convention Center. Immediate access to the I-405 and I-105 freeways and the beach communities of Marina Del Rey, Santa Monica, Venice Beach, Manhattan Beach and Redondo Beach are just minutes away! Also, the shopping and business districts of El Segundo, Culver City and Westchester are all within 3 miles!The Crowne Plaza - Los Angeles International Airport has 14,000 sq feet of flexible space, with an emphasis on service and convenience. Our experienced Crowne Meetings Director and Certified Wedding Consultant hold the highest recognition of Certified Meeting Professional, CMP, and will ensure your meeting, social event or wedding is a complete success. After a long day of business meetings or sight seeing you will enjoy our Sleep Advantage program, which includes premium bedding, sleep amenities, guaranteed wake- up calls and designated quiet zones!Come stay and play with us in Los Angeles! ... more   less 
Number of rooms
613

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Crowne Plaza Los Angeles International Airport Hotel and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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