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Crowne Plaza Los Angeles International Airport Hotel

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5985 W. Century Blvd, Los Angeles, CA 90045
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Crowne Plaza Los Angeles International Airport Hotel
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Crowne Plaza Los Angeles International Airport Hotel
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468 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Garland, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for two nights for a quick weekend in LA. Didn't have any problems with the shuttle. The bad: Check-in was a bit slow, as they were understaffed due to another customer having an issue. Only other complaint was that my card stopped working when I tried to get into the room on my second stay after being out... More 

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HK
Top Contributor
84 reviews 84 reviews
57 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a wonderful stay at Crowne Plaza LAX. Pros: - Large renovated room - good strong wifi - good showers - comfortable beds - professional staff Cons: - the free airport shuttle delay - small pool and not heated I do recommend this hotel except that the free airport shuttle is always full and late. We waited over 30min... More 

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1 review
3 of 5 stars Reviewed 4 days ago NEW

We arrived for a 5 day stay at Crowne Plaza LAX, the shuttle service during the day was about every 15 mins or so.. Upon check-in we received a nice room on the quiet side of the building. Normally we are use to having a safe in the room but this hotel doesnt provide them in room, you have to... More 

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Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were generally pleased with our hotel and the services we offer. We certainly appreciate the comments on those areas we can look to improve on. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Bedford Hills, New York, USA
Contributor
14 reviews 14 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had a seminar in Orange County but was flying out of LAX the next day. I stayed at this hotel for one night primarily for convenience. The rooms are large, updated and clean. The desk staff are quick and accommodating. I needed to know when to take the shuttle TO the airport and the desk person's advice was correct.... More 

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Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

San Diego, California
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I booked this hotel for a 1 night stopover at LAX. I have stayed here before and gave it a good review but I hadn't used the shuttle previously. The hotel is newly renovated and nice but waiting almost an hour for a shuttle ruined it for me. I stood at the curb and watched other hotel shuttles come over... More 

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Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm sorry to hear that you were not pleased with our hotel and the services we offer. So sorry about the slow shuttle service. We have already shared your comments with the shuttle operator here at LAX. Please accept our sincere apologies for the inconvenience. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon!... More 

New Zealand
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is the second time we have stayed at this hotel. Last time about a year ago it was just for a night but this time we stayed for three nights and spent two days looking at things in LA. The shuttle arrived pretty quickly (and was good on our return to the airport when we left) and we got... More 

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Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

Chesterfield, Michigan
Top Contributor
228 reviews 228 reviews
81 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a layover from Hawaii to Detroit of 8 hours. We got a room here. Shuttles run every 20 minutes. They share shuttle with The Hilton. The hotel is close. Room were big and clean. Internet was slow. Looked at pool but did not use. Pool was small and it was cool out. Staff was very nice. Restaurant was... More 

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Bandar Seri Begawan, Brunei Darussalam
Top Contributor
59 reviews 59 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a night in transit. The hotel is 1mile away from the airport, can walk but there's a free shuttle every 30 mins ($4 with Uber). The hotel is recently refurbished, pleasant room and very comfortable bed. It does get noisy from the airport but they provide you with ear plugs. Wifi doesn't always work though, but it... More 

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza LAX. I’m happy to hear that you are enjoying the results of an extensive renovation that we just finished up. Thank you so much for your comments. Best regards, Paul Gibbs General Manager More 

Port Macquarie, Australia
Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Conveniently located straight across the runway from LAX. Don't bring your earplugs because they supply you with a pair! We chose this hotel because of its proximity to LAX and the rental car companies. Great buffet breakfast and the staff were really really helpful.

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager More 

Calgary, Canada
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In need of a one night layover near the airport this hotel fit the bill perfectly. It is very close to LAX and has shuttle service (allow 25 minutes). Arrived in the evening with a rental car (National) which is ten minutes from hotel. Rental company gave me a return ride with their courtesy hotel shuttle. Were able to order... More 

Was this review helpful? Yes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

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