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Crowne Plaza Los Angeles International Airport Hotel

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5985 W. Century Blvd, Los Angeles, CA 90045
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Crowne Plaza Los Angeles International Airport Hotel
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681 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brucedale
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The shuttle fom LAX was a convenient way to reach the hotel, where we were greeted by Mark who gave us helpful information about the hotel and amenities. Best of all, a room was available early and we had a few hours sleep after the long flight. The gardens around this hotel and neighbouring ones were well laid out and... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. We will be sure to recognize Mark for his exceptional service as well. We truly appreciate your patronage! Best regards, Paul Gibbs General Manager More 

Nashville, Tennessee
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent room, excellent location, excellent everything! The top club floor for spire members is awesome.The food in the restaurant was decent. The bell staff and the valet staff was excellent. You should stay here when you fly thru lax

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for the positive comments regarding your recent stay with us here at the Crowne Plaza LAX. We strive to provide personal service to our guests and I will be sure to share your positive comments with the staff members you mentioned in your review. Thanks again for letting us know that we did an excellent job and we... More 

Northwood, United Kingdom
Level Contributor
172 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for one night in between flights. I was upgraded to an Executive room which was nice and big. My only complaint though was that the air conditioning was extremely noisy - in fact it sounded like running water for a lot of the time (room 1611). I did not use the lounge due to the times I... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the great review and I am glad that you continue to enjoy your stays with us. I will be sure to share your positive comments with our entire team. Best regards, Paul Gibbs General Manager More 

Auckland, New Zealand
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I stayed at this Hotel as my overnight stay prior to an early morning flight to Florida on the 10th of August. While I was there and as is usual at all Hotels, my credit card was taken to cover incidentals. As I say, this is completely normal and one would not expect that while doing this your card details... More 

Was this review helpful? Yes 1
Pinellas Park, Florida, USA
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I had to stay overnight in LA due to Delta airplane delays. Delta paid for one night stay at Crown Plaza. The room was very comfortable, clean, and safe. The bed was very comfortable. The staff was very friendly and accommodating to a person with no luggage. In the morning, I was met with 8 Southwest Attendants waiting for airport... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your positive comments with the entire staff. Thanks again for letting us know that we did a good job for you and we... More 

Norrkoping, Sweden
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for an overnighting after a long haul on our vacation. Sufficient overnight with all the services you could expect but that was it. The rooms are not soundproof and the AC made one hell of a noice. Standard was overall ok but norhing more. Would stay here again though since the price was ok.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the feedback on your stay with us here at the Crowne Plaza Los Angeles Airport. I am very sorry to hear that you were generally disappointed with your stay. Rest assured I have reviewed your comments with the appropriate staff members so we can take the necessary steps to cure the deficiencies outlined in your review. Thanks again... More 

Lake Forest, California
Level Contributor
154 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I started coming here to hear jazz on the weekends… They have a very nice lounge area where you can watch musical acts on the weekends and sit and relax. The valet parking is great. It is in a good inconvenient spot for early morning departure's from LAX as well.

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. I will be sure to share your positive comments with all of our associates here and we will look forward welcoming you again when your travels bring you back to Los Angeles. Best regards, Paul Gibbs General Manager More 

Dallas
Level Contributor
337 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my choice hotel for the early AM flight out of LAX. Friendly front desk staff, spacious and clean rooms with the usual amenities like a nice HD TV with good programming, a comfortable king bed, comfy chair with side table (good for that snack and glass of wine) and a bath room that leaves nothing to be desired.... More 

Was this review helpful? Yes
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Central Coast NSW
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a week in July 2015 due to its location to LAX and we couldn't get into the LAX Hilton just up the road where we had previously stayed. We had a double room on the 14th floor. The room was quite large and spacious, we had a coffee machine iron etc . The beds were comfy... More 

Was this review helpful? Yes 1
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were generally pleased with our hotel and the services we offer. We certainly appreciate the comments on those areas we can look to improve on. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager More 

Albany, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's so close to the international airport, can see planes landing from our room window and yet we still slept through the night without hearing anything and didn't even have to use the ear plugs they provided. Spacious room and bathroom, bed very comfortable. Free shuttle bus service to and fro from airport. Also for $5, there is a bus... More 

Was this review helpful? Yes 2
Paul G, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the kind comments and a great review of your stay! We will look forward to seeing you again the next time your travels bring you to Los Angeles. Best regards, Paul Gibbs General Manager More 

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