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Crowne Plaza Los Angeles International Airport Hotel

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5985 W. Century Blvd, Los Angeles, CA 90045
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Crowne Plaza Los Angeles International Airport Hotel
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921 Reviews from our TripAdvisor Community

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Minneapolis, MN
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This place was dinged a star bc we booked the hotel online and the only criteria were that it be close to the airport and have a pool. Well, the pool was closed for a week when we checked in. Disappointing given other hotels in the area forewarned you of any disruptions before booking (e.g.Embassy Suites North LAX said they... More 

Helpful?
Thank kit444
Boston
Level Contributor
82 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at the Crowne Plaza since I had an overnight connection in LA. Hotel was convenient to LAX. Took their free shuttle to and from the airport. Rooms were ok. Didn't really use the services since I was just there to sleep. The only downside was that my room faced the airport and I could hear planes taxiing in the... More 

Helpful?
Thank nybos
Daniel Island, South Carolina
Level Contributor
533 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Although the hotel is kept clean it certainly can use an update as the rooms have become outdated and soiled. The staff is delightful but I do question the management after our business groups experience with several issues during our meeting including the extremely overpriced audio equipment and billing issues.

Helpful?
Thank RMGTravel
Anchorage, Alaska
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Overall this hotel is nice because of its location to LAX. It is showing it age. We have stayed at other Crowne Plaza like the one in Seattle. This one is nice, the staff is friendly but it does not stand out in my mind. My wife and I had just finished a 30 day vacation in the Philippines and... More 

Helpful?
Thank Kipp K
Toronto, Canada
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Location near the airport And a free shuttle available every 20 mins. Staff are nice and friendly but if you ask the same question to 3 different staff you'll get 3 different answers. I Was not asked if I was an IHG member upon checking in -- which I am -- and I had to volunteer the info at the... More 

Helpful?
Thank urbansquid
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Brought wife over from Florida and had an awesome time on your and z pizza next door was great!!!! Do the a/c tour bus to hot this time of year great stay would love to bring rest of family and learn some more about Los Angeles can't wait to come back!!!💯 LVL

Helpful?
Thank michael c
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. I will be sure to share your positive comments with all of our associates here and we will look forward welcoming you again when your travels bring you back to Los Angeles. Best regards, Paul Gibbs General Manager More 

Minneapolis, Minnesota, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My fiancé and I stayed there for one night because we had an early flight out of LAX and we were simply looking for a decent airport hotel. We were blown away by how nice it was. Check-in and check-out were extremely easy. The staff was very friendly and helpful. There is a shuttle to LAX that comes every 20-25... More 

Helpful?
Thank Rachel D
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I am happy to hear that you enjoyed your stay with us here at The Crowne Plaza LAX. Thank you so much for your comments and we hope to see you again when your travels bring you back to Los Angeles. Best regards, Paul Gibbs General Manager More 

St. Catharines, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel is located very close to LAX, with a shuttle that runs every 20mins 24hrs a day. Although there is some noise from the planes next door, this is unavoidable at most airport hotels. They do supply a sleep-kit complete with ear plugs if needed. I didn;t find the noise too bad and never used them. The hotel is clean... More 

Helpful?
Thank Andrew G
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A recent flight cancellation required us to stay at the Crowne Plaza Los Angeles Airport. We were of course upset with flight cancellation but very pleased with the airline's choice of hotel for us. There are regular shuttles to this hotel from the airport and it is not very far away, perhaps 1.5 miles. Our check in process was blazingly... More 

Helpful?
Thank Scott M
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager More 

Durham, United Kingdom
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here towards the end of December 2015 when we had an early morning flight the next day from LAX to Hong Kong. The hotel is very conveniently situated for not only LAX (10-15 minutes away by hotel shuttle bus), but also for the major car hire returns (we returned our car to Hertz which is... More 

Helpful?
Thank Martin R
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also... More 

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