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Extended Stay America - Los Angeles - LAX Airport

2.5 of 5
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6531 South Sepulveda Boulevard, Los Angeles, CA 90045
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1 room 1 guest
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Extended Stay America - Los Angeles - LAX Airport
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64 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Fredonia, Kentucky
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a business conference. The conference hotel sold out if rooms and this was the closet available hotel. The staff that I interacted with was friendly, however there were long periods of time where there was no one at the front desk. This required several trips to the front desk for towels. The room needed a bit... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 weeks ago

for the prices they charge this hotel nickels and dimes you for everything. They don't put off the coffee until 6 AM and should be out before then at least by 5 AM. The amenities you get is minimal compared to other extended stays. The rooms have a moldy smell and there is not enough staff to man the front... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize that your stay was not to our company’s high standards. Your comments were reviewed by the staff, and we will work to make sure we are responding to guest needs in a timely manner as well as clearly communicating our amenities during guest arrivals. Thank you... More 

Los Angeles, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 5, 2015

Stayed for one week at the end of June since I needed a home away from home after selling my house. Hotel had everything I was looking for, was close to my job and very quiet. It's next door to Dinah's (fried chicken) and Viva Fresh (Mexican food, beer). If you're hungry and don't feel like driving. Westfield Culver City... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

I appreciate you taking the time to write such an informative review. I am glad to read that you were pleased with the rooms and the location. Being close to the Westfield Mall ( block and a half away) and not to mention the local beaches being only 3 miles from our hotel makes it a prime location. Thank you... More 

Pirae, French Polynesia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 4, 2015 via mobile

I use to love this convenient motel homestead hotel lax just near airport, starbuck coffee, ralph's and 105 freeway BUT since it became an extended stay motel, the prices just went so high that now it s too expensive for the room type and service. It is still well located, but for the same price you can have a better... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 23, 2015 via mobile

This is filthy hotel I had bed bugs sleeping with me. Never stay in this place again... The manager was nice about it of course. I was given a free night stay to return to bed bug hotel No thanks. THE 1st room I had smelled like smoke and had a stich really bad.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the cleanliness issues you experienced. To uphold our company’s high standards, I will be taking all necessary steps to ensure that these cleanliness issues are eliminated. Thank you very much for providing us... More 

Reno, Nevada
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed May 20, 2015

Very disappointed in this Extended Stay. The rooms looked and smelled like an institution such as a hospital. Upon entering, I thought someone had been smoking in the room only to learn that it was coming from outside. They keep a bench for smokers right outside the back door with an ashtray filled with stale, stinking butts. Not sure about... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

The feedback provided in your review is much appreciated. I am so disappointed that your stay with us was not up to standard. Please accept my apology. To make sure this doesn't happen again, I am going to remove the ash tray from the back area so that it does not cause any more issues for other guests in the... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 25, 2015

Dirty floor, power outlet did not work (restroom). Worst of all is customer service. Young, blonde, over weight girl at front desk is rude & kept my deposit $100. She said the room smelled horrible!?! It smelled since my arrival.

Was this review helpful? Yes 4
Gilbert, Arizona
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 22, 2015

Check-in was easy and the people were friendly. I personally don't care for Extended Stays because of people hanging out and living there long term. I was only there because I had a free voucher for 1 night and was traveling with my children. It did appear to be in a safe area near shopping and higher education schools; I... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such informative things about the area. I am glad to read that you were pleased with your stay and that you enjoyed your room. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

slidell,la
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 31, 2015

Traveling around I have stayed at some very dirty and unsafe extended stay hotels trying to stay without spending much money. This one was very clean, safe neighborhood, and very friendly helpful staff and a good location. It also had a kitchen with pots, pans, plates, and silverware available.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Curtis - Thank you so much for posting a review of our hotel. I am glad to read that you were pleased with the hotel and our staff. I am also happy to hear you enjoyed a nice, clean, comfortable room along with our fully equipped kitchens. Thank you again for your kind words. We would love to provide you... More 

1 review
5 of 5 stars Reviewed October 8, 2014

The service provided by staff was great! We had an F350 King cab truck, and the parking lot had plenty of room. Well lit parking lot made us feel the truck was secure. Kitchenware is delivered to your room upon check in, so we knew it was clean. Powerful shower. Within walking distance to Buffalo Wild Wings, a movie theater,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to post a review of our hotel. I am glad that you enjoyed our great staff, your clean, comfortable room and our convenient location during your visit with us. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We hope to have the... More 

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