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All 323 Los Angeles hotels

Extended Stay America - Los Angeles - LAX Airport

2.5 of 5 Hotel   |   6531 South Sepulveda Boulevard, Los Angeles, CA 90045 (Westside)
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Ranked #215 of 323 hotels in Los Angeles
A recent review
4 of 5 stars reviewed 3 weeks ago
surfeur34 Montpellier, France
  • Overview
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49 people have reviewed this hotel

Traveler rating
    9
    16
    9
    7
    8
See reviews for
3
14
6
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Visalia, California
1 review
1 of 5 stars Reviewed 3 weeks ago

This room seemed as though we were in a skilled nursing facility. I have stayed in a Motel 6 that was nicer then this room for a third of the price. I will not stay here again and I would suggest this be a last resort for anyone else.

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Montpellier, France
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The quality is what we pay for!! Room is okay, bathroom is clean. The table and chairs are for two even though the room is for four!!! Coffee, cereals, muffins and fruits are provided freely for a simple breakfast and that is fine. Important mall close to the hotel.

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Santa Maria, CA
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

As we walked in the room the refrigerator was so loud we had to unplug it. We should have turned around and left. The bathtub faucet dripped all night. Outlets were hanging loose from the wall. They did not supply any shampoo or a blow dryer. If the hotel was less than $100 per night I might not have been... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2014

Made reservation by phone for a non-smoking room (King or Double). When I arrived, I was told I had a smoking room and there were no other rooms available. It was past 10pm and we were tired so we took the room. It reeked of smoke (think of an old school casino in downtown Vegas or Reno) and our clothes... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Stan - Thank you for your recent review of your experience at our hotel. We are sorry to hear that you did not enjoy your stay with us and apologize that we were not able to accommodate your room request. We are disappointed that you were not informed of our amenities located at the front desk during check-in. We will... More

Marina del Rey, California
Top Contributor
54 reviews 54 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 25, 2014

We are at the end of multiple "Stay on us " vouchers....thank god. We received 5 free vouchers for bad service on a road trip from Arizona to Florida last year and all through this process it became clear that this company as really bad management all throughout the company. I have spent my whole life in the hospitality business... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed June 15, 2014

Disappointed a lot, after check in, even though, the front desk was always trying to service and communicate; but the quality of room per rate of payment at 209US$ per night, falling light bulb during sleeping in night, out of order refrigerator, unknown room neighbor droped the trash bags in front of my room, etc, always seems to be too... More

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Los Angeles, California
1 review
4 of 5 stars Reviewed June 3, 2014

My overall stay was good, but the nice young lady at the front desk made it even better. She was so accommodating and always willing to help with what i needed. Thanks Michelle! Would stay here again.

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Los Angeles, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 22, 2014

I stayed here 2 weeks. When I checked in I informed the person I had a small dog and would there be a charge. The person said No charge. I check out today, get my total bill and no charge for dog. I check my bank account and see a $150 charge that was not on the print out at... More

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for your experience regarding our pet-friendly policy. In response to your feedback, I will meet with the staff to review our guest protocol to ensure your experience is not repeated. I do hope that you will return to our hotel, or any of our other brand locations across... More

Bay Area
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 18, 2014 via mobile

Dirty room. Old fingernails on the night stand. Dirty bathroom. Loud refrig. Very noisy neighbors! People having out in front window wouldn't close! Staff had nasty attitude when I made them aware of issues. Called several times to check on status of moving rooms but never got a response. Staff said they would like call back but seem to have... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Traci - I received a copy of your review, and wanted to take a moment to personally respond. The issues you described regarding your room, the noise and the lack of assistance from our staff are truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have shared your review with... More

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2014

Booked through Booking.com for 2 nights at about $200/ night include tax. WiFI in room and lobby didn't work, the staff referred me to tech support whom I spent more than an hour on the phone to solve the issue with no avail. It is not my job to figure out their technical flaws. Room was dirty, not vacuumed properly.... More

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Los Angeles - LAX Airport

Address: 6531 South Sepulveda Boulevard, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Los Angeles - LAX Airport 2.5*
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Also Known As:
Extended Stayamerica Los Angeles-Lax Airport Hotel Los Angeles
Extended Stay America Los Angeles
Extended Stay Los Angeles
Los Angeles Extended Stay

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#215 On the Beach Hotel in Los Angeles
Hotel Class
Number of rooms
133

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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