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All 322 Los Angeles hotels

Extended Stay America - Los Angeles - LAX Airport

2.5 of 5 Hotel   |   6531 South Sepulveda Boulevard, Los Angeles, CA 90045 (Westside)
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53%
Ranked #204 of 322 hotels in Los Angeles
A recent review
4 of 5 stars Reviewed June 3, 2014
Ben R Los Angeles, California
  • Overview
  • Reviews (45)
  • Photos (17)
  • Amenities
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  • Room tips (20)
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45 people have reviewed this hotel

Traveler rating
    9
    15
    9
    5
    7
See reviews for
2
13
6
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Made reservation by phone for a non-smoking room (King or Double). When I arrived, I was told I had a smoking room and there were no other rooms available. It was past 10pm and we were tired so we took the room. It reeked of smoke (think of an old school casino in downtown Vegas or Reno) and our clothes... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Stan - Thank you for your recent review of your experience at our hotel. We are sorry to hear that you did not enjoy your stay with us and apologize that we were not able to accommodate your room request. We are disappointed that you were not informed of our amenities located at the front desk during check-in. We will... More

Tucson, Arizona
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We are at the end of multiple "Stay on us " vouchers....thank god. We received 5 free vouchers for bad service on a road trip from Arizona to Florida last year and all through this process it became clear that this company as really bad management all throughout the company. I have spent my whole life in the hospitality business... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed June 15, 2014

Disappointed a lot, after check in, even though, the front desk was always trying to service and communicate; but the quality of room per rate of payment at 209US$ per night, falling light bulb during sleeping in night, out of order refrigerator, unknown room neighbor droped the trash bags in front of my room, etc, always seems to be too... More

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Los Angeles, California
1 review
4 of 5 stars Reviewed June 3, 2014

My overall stay was good, but the nice young lady at the front desk made it even better. She was so accommodating and always willing to help with what i needed. Thanks Michelle! Would stay here again.

Was this review helpful? Yes
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2014

I stayed here 2 weeks. When I checked in I informed the person I had a small dog and would there be a charge. The person said No charge. I check out today, get my total bill and no charge for dog. I check my bank account and see a $150 charge that was not on the print out at... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for your experience regarding our pet-friendly policy. In response to your feedback, I will meet with the staff to review our guest protocol to ensure your experience is not repeated. I do hope that you will return to our hotel, or any of our other brand locations across... More

Bay Area
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 18, 2014 via mobile

Dirty room. Old fingernails on the night stand. Dirty bathroom. Loud refrig. Very noisy neighbors! People having out in front window wouldn't close! Staff had nasty attitude when I made them aware of issues. Called several times to check on status of moving rooms but never got a response. Staff said they would like call back but seem to have... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Traci - I received a copy of your review, and wanted to take a moment to personally respond. The issues you described regarding your room, the noise and the lack of assistance from our staff are truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have shared your review with... More

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2014

Booked through Booking.com for 2 nights at about $200/ night include tax. WiFI in room and lobby didn't work, the staff referred me to tech support whom I spent more than an hour on the phone to solve the issue with no avail. It is not my job to figure out their technical flaws. Room was dirty, not vacuumed properly.... More

Was this review helpful? Yes 1
Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 19, 2013

First, let me say that this property appears to be very clean..no dust or dirt visible. That being said, since guests can cook in their rooms the management must clean the curtains on the windows and the closet as the grease smell in the room is overpowering despite many attempts even with febreeze to rid my room of old cooking... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

I received a copy of your review and wanted to take a moment to personally respond. I sincerely apologize that you felt the cooking in the rooms added an uncomfortable smell. Also, the trash is emptied twice a day. To prevent this from happening again, my team will begin emptying the trash a third time a day to help with... More

Tel Aviv
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 12, 2013

I booked this hotel via Hotwire for my father so I only knew after the booking what it was. The location is good, easy access to the freeway, nice mall close by. The "free" breakfast is a grab and go style breakfast, which was a total joke. That is not breakfast. We ended up going to a diner close by... More

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London
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 3, 2013

Booked a hotwire last minute for culver city and got this hotel. This hotel was much better than I expected - clean, updated spacious room. Just what we needed after a 11 flight and 2 hours wait at the car rental place. Plenty of spaces to park and easy to find once you've left LAX airport We just used this... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that we were better than expected and only 2.5 miles from teh LAX Airport. Although our rooms are studio the suites are spacious. I am glad you were able to get the rest you needed. Once more, thank you for posting your review.... More

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Additional Information about Extended Stay America - Los Angeles - LAX Airport

Address: 6531 South Sepulveda Boulevard, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Los Angeles - LAX Airport 2.5*
Reservation Options:
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Also Known As:
Extended Stayamerica Los Angeles-Lax Airport Hotel Los Angeles
Extended Stay America Los Angeles
Extended Stay Los Angeles
Los Angeles Extended Stay

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
133

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