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All 324 Los Angeles hotels

Extended Stay America - Los Angeles - LAX Airport

2.5 of 5 Hotel   |   6531 South Sepulveda Boulevard, Los Angeles, CA 90045 (Westside)
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Ranked #201 of 324 Hotels in Los Angeles
A recent review
5 of 5 stars Reviewed October 8, 2014
Brentana22
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54 reviews from our community

Traveler rating
    10
    17
    11
    8
    8
See reviews for
3
14
7
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
5 of 5 stars Reviewed October 8, 2014 via mobile

The service provided by staff was great! We had an F350 King cab truck, and the parking lot had plenty of room. Well lit parking lot made us feel the truck was secure. Kitchenware is delivered to your room upon check in, so we knew it was clean. Powerful shower. Within walking distance to Buffalo Wild Wings, a movie theater,... More

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Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to post a review of our hotel. I am glad that you enjoyed our great staff, your clean, comfortable room and our convenient location during your visit with us. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We hope to have the... More

Henderson, Nevada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 30, 2014

Got a good rate thru Priceline. Stayed for 3 nights. Room was comfortable and surprisingly quiet. Has a small kitchen. Staff was polite and always able to provide items that I needed. And the best thing about this place is its location. Near bus lines, malls, and restaurants.

Was this review helpful? Yes 1
New York City, New York
1 review
2 of 5 stars Reviewed September 3, 2014

Room smell bad. It seemed the carpet was humid, I had to sleep with my windows open in a hot night. It was a very bad experience overall. I checked in in this hotel after I was quick out and denied to check in by staff at the same hotel different location. ESA LAX AIRPORT EL SEGUNDO 1910 E MARIPOSA... More

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Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Jose - The feedback provided in your review is much appreciated. We sincerely apologize that you had issues at our sister hotel and that your room did not meet your expectations. We can assure you that we will have our rooms inspected more thoroughly to ensure your experience is not repeated. We appreciate your review, as it will only help... More

Noida, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 3, 2014

The hotel is peaceful and properly is located in almost a isolated area. The only saving point is that office is nearer and also, the westfield mall is at walking distance. The breakfast was not up to mark. Room was neat and clean. Internet and TV services were good. Kitchen was good but fire alarm did not allow me to... More

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Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to write a review. We are glad that you enjoyed your clean room and our amenities. We are proud of our staff for providing you with quality service. Thank you again for your feedback. We hope to see you again in the future. More

Visalia, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2014

This room seemed as though we were in a skilled nursing facility. I have stayed in a Motel 6 that was nicer then this room for a third of the price. I will not stay here again and I would suggest this be a last resort for anyone else.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for the feedback about your stay at our hotel. I am so disappointed that your experience here was not to your standards. Please accept my apology. In response to your feedback, I am working with my housekeeping staff to review our cleanliness standards so that we can improve our guest experience. Thank you for sharing your experience with... More

Montpellier, France
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 8, 2014

The quality is what we pay for!! Room is okay, bathroom is clean. The table and chairs are for two even though the room is for four!!! Coffee, cereals, muffins and fruits are provided freely for a simple breakfast and that is fine. Important mall close to the hotel.

Was this review helpful? Yes 1
Santa Maria, CA
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 6, 2014

As we walked in the room the refrigerator was so loud we had to unplug it. We should have turned around and left. The bathtub faucet dripped all night. Outlets were hanging loose from the wall. They did not supply any shampoo or a blow dryer. If the hotel was less than $100 per night I might not have been... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the maintenance issues with the refrigerator, faucet, and outlet is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have placed new refrigerators in many of the rooms and... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2014

Made reservation by phone for a non-smoking room (King or Double). When I arrived, I was told I had a smoking room and there were no other rooms available. It was past 10pm and we were tired so we took the room. It reeked of smoke (think of an old school casino in downtown Vegas or Reno) and our clothes... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Stan - Thank you for your recent review of your experience at our hotel. We are sorry to hear that you did not enjoy your stay with us and apologize that we were not able to accommodate your room request. We are disappointed that you were not informed of our amenities located at the front desk during check-in. We will... More

Marina del Rey, California
Top Contributor
57 reviews 57 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed June 25, 2014

We are at the end of multiple "Stay on us " vouchers....thank god. We received 5 free vouchers for bad service on a road trip from Arizona to Florida last year and all through this process it became clear that this company as really bad management all throughout the company. I have spent my whole life in the hospitality business... More

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed June 15, 2014

Disappointed a lot, after check in, even though, the front desk was always trying to service and communicate; but the quality of room per rate of payment at 209US$ per night, falling light bulb during sleeping in night, out of order refrigerator, unknown room neighbor droped the trash bags in front of my room, etc, always seems to be too... More

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Additional Information about Extended Stay America - Los Angeles - LAX Airport

Address: 6531 South Sepulveda Boulevard, Los Angeles, CA 90045
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Los Angeles - LAX Airport 2.5*
Number of rooms: 133
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Also Known As:
Extended Stayamerica Los Angeles-Lax Airport Hotel Los Angeles
Extended Stay America Los Angeles
Extended Stay Los Angeles
Los Angeles Extended Stay

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