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Extended Stay America - Los Angeles - LAX Airport

2.5 of 5
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6531 South Sepulveda Boulevard, Los Angeles, CA 90045
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Extended Stay America - Los Angeles - LAX Airport
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Ranked #227 of 340 Hotels in Los Angeles
A recent review
3 of 5 stars reviewed 3 weeks ago
tat1978 Pirae, French Polynesia
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61 Reviews from our TripAdvisor Community

Traveler rating
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    17
    13
    9
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Pirae, French Polynesia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I use to love this convenient motel homestead hotel lax just near airport, starbuck coffee, ralph's and 105 freeway BUT since it became an extended stay motel, the prices just went so high that now it s too expensive for the room type and service. It is still well located, but for the same price you can have a better... More 

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1 review
1 of 5 stars Reviewed May 23, 2015 via mobile

This is filthy hotel I had bed bugs sleeping with me. Never stay in this place again... The manager was nice about it of course. I was given a free night stay to return to bed bug hotel No thanks. THE 1st room I had smelled like smoke and had a stich really bad.

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Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the cleanliness issues you experienced. To uphold our company’s high standards, I will be taking all necessary steps to ensure that these cleanliness issues are eliminated. Thank you very much for providing us... More 

Reno, Nevada
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed May 20, 2015

Very disappointed in this Extended Stay. The rooms looked and smelled like an institution such as a hospital. Upon entering, I thought someone had been smoking in the room only to learn that it was coming from outside. They keep a bench for smokers right outside the back door with an ashtray filled with stale, stinking butts. Not sure about... More 

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Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

The feedback provided in your review is much appreciated. I am so disappointed that your stay with us was not up to standard. Please accept my apology. To make sure this doesn't happen again, I am going to remove the ash tray from the back area so that it does not cause any more issues for other guests in the... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 25, 2015

Dirty floor, power outlet did not work (restroom). Worst of all is customer service. Young, blonde, over weight girl at front desk is rude & kept my deposit $100. She said the room smelled horrible!?! It smelled since my arrival.

Was this review helpful? Yes 2
Gilbert, Arizona
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 22, 2015

Check-in was easy and the people were friendly. I personally don't care for Extended Stays because of people hanging out and living there long term. I was only there because I had a free voucher for 1 night and was traveling with my children. It did appear to be in a safe area near shopping and higher education schools; I... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such informative things about the area. I am glad to read that you were pleased with your stay and that you enjoyed your room. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

slidell,la
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 31, 2015

Traveling around I have stayed at some very dirty and unsafe extended stay hotels trying to stay without spending much money. This one was very clean, safe neighborhood, and very friendly helpful staff and a good location. It also had a kitchen with pots, pans, plates, and silverware available.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Curtis - Thank you so much for posting a review of our hotel. I am glad to read that you were pleased with the hotel and our staff. I am also happy to hear you enjoyed a nice, clean, comfortable room along with our fully equipped kitchens. Thank you again for your kind words. We would love to provide you... More 

1 review
5 of 5 stars Reviewed October 8, 2014

The service provided by staff was great! We had an F350 King cab truck, and the parking lot had plenty of room. Well lit parking lot made us feel the truck was secure. Kitchenware is delivered to your room upon check in, so we knew it was clean. Powerful shower. Within walking distance to Buffalo Wild Wings, a movie theater,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to post a review of our hotel. I am glad that you enjoyed our great staff, your clean, comfortable room and our convenient location during your visit with us. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We hope to have the... More 

Henderson, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 30, 2014

Got a good rate thru Priceline. Stayed for 3 nights. Room was comfortable and surprisingly quiet. Has a small kitchen. Staff was polite and always able to provide items that I needed. And the best thing about this place is its location. Near bus lines, malls, and restaurants.

Was this review helpful? Yes 1
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 3, 2014

Room smell bad. It seemed the carpet was humid, I had to sleep with my windows open in a hot night. It was a very bad experience overall. I checked in in this hotel after I was quick out and denied to check in by staff at the same hotel different location. ESA LAX AIRPORT EL SEGUNDO 1910 E MARIPOSA... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Jose - The feedback provided in your review is much appreciated. We sincerely apologize that you had issues at our sister hotel and that your room did not meet your expectations. We can assure you that we will have our rooms inspected more thoroughly to ensure your experience is not repeated. We appreciate your review, as it will only help... More 

Noida, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 3, 2014

The hotel is peaceful and properly is located in almost a isolated area. The only saving point is that office is nearer and also, the westfield mall is at walking distance. The breakfast was not up to mark. Room was neat and clean. Internet and TV services were good. Kitchen was good but fire alarm did not allow me to... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to write a review. We are glad that you enjoyed your clean room and our amenities. We are proud of our staff for providing you with quality service. Thank you again for your feedback. We hope to see you again in the future. More 

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