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La Quinta Inn & Suites LAX

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5249 West Century Boulevard, Los Angeles, CA 90045
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La Quinta Inn & Suites LAX
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1,122 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 3 days ago NEW

I realize I am at fault for forgetting to remove $600 cash from a zipped shut jacket pocket before I left the hotel or the day. I had left it on my bed with other clothing with pockets. Once out I remembered I had done this and I just hoped the maid wouldn't search through my stuff but she did.... More 

Review collected in partnership with La Quinta

Helpful?
Thank monetc2016
Yalova,Turkey
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is close to the airport.Rooms are reasonably well sized.The breakfast is poor with little variety and poor quality of food.They use plastic cutlery.However,what you get for the price paid is reasonable.

Review collected in partnership with La Quinta

Helpful?
Thank sinanyalova
new jersey
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

First impression: shabby and old. The first room I got had bugs flying around in the bathroom, they changed my room - the second room had a dirty torn shower curtain and the toilet didn't flush properly. This hotel is overpriced for the type that it is...price should be in the $40-50/nite range. The free breakfast is tasteless eggs, lots... More 

Helpful?
Thank mslNJ
San Diego, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I made a reservation for relatives needing a hotel near lax for an overnight stay. One of the reasons for me to book this hotel was their shuttle service. They stated in their website that the shuttle runs every 15-20 minutes and I confirmed this information when I call to make the reservation. However, they waited for the shuttle at... More 

Helpful?
Thank Martha E
Christopher H, General Manager at La Quinta Inn & Suites LAX, responded to this review

Martha, Let me apologize personally for this experience. It looks like we dropped the ball on meeting your expectations. This is definitely not the experience we want you to have when staying with us! If you want to discuss this matter further, you may reach me via email or phone at 310-645-2200/ lq2005fom@laquinta.com Sincerely, Vanessa T. Front Office Manager More 

Brooklyn
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a shabby airport hotel. We It's not fancy, nothing is is updated, but the room was clean and the price is right if you need to be near the airport. The free breakfast was disappointing - instant coffee and powdered eggs. The shuttle to LAX comes about every 15 minutes.

Helpful?
1 Thank JHA42
Saint Andrews, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This La Quinta LAX hotel has really gone downhill since we used to go years ago. We stayed again in December 2015. It does not seem comparable to other LaQuinta hotels we have stayed at over the years. Everything seems "musty" - carpets are old and worn, walls are clean but seem "tired" and worst of all - - -... More 

Helpful?
2 Thank Harold W
Christopher H, General Manager at La Quinta Inn & Suites LAX, responded to this review

Harold W, Thank you for your feedback. I understand the inconvenience that moving rooms several times may cause. It looks like we have dropped the ball on meeting your expectations and I apologize for the experience you have received. I will share your feedback with the appropriate department so that we may do better in the future. More 

Minnesota
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

LA QUINTA LAX- I have stayed in other La Quintas that are much nicer. This looks rather old, no sparkles. The free breakfast was undistinguished, with the exception of ready-made waffles, similar to the ones made in a machine with lots of spillovers in other motels. There’s a shuttle to the airport. Room was fine, rates were good

Helpful?
1 Thank Nancy S
Dallas, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not as good as other hotels in this chain where I've stayed, but it was ok for the price and location. It was handy to the airport and had a shuttle. However the cleanliness of the rooms left something to be desired and the breakfast was definitely not as good as at other hotels in this chain and in this... More 

Review collected in partnership with La Quinta

Helpful?
2 Thank Nancy M
Atlanta, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I was satisfied with the service and the room quality and the rate was reasonable. The hotel is within walking distance to McDonalds and a Subway. The area was safe and we didn't bump into anything sketchy when out walking around at 11pm. Overall, it was a good stay though we thought the breakfast should be served until at least... More 

Review collected in partnership with La Quinta

Helpful?
Thank Hsiaochen P
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Okay where do I start the room looked okay upon walking in further inspection bed covers were stained and dirty; had hair on them. That's not even most of my worries I got to urinate and try to flush and the toilet just starts over flowing with dirty feces water and start bubbling. Then I try to take my 3... More 

Review collected in partnership with La Quinta

Helpful?
1 Thank 412anon
Christopher H, Front Office Manager at La Quinta Inn & Suites LAX, responded to this review

412anon, I’ve received your review of La Quinta Los Angeles - LAX Airport. Looks like we dropped the ball on meeting your expectations. Let me apologize personally for the poor service that was received here at our location. Having to stay in the conditions you mentioned is just unacceptable! If you want to discuss this matter further, you may reach... More 

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