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Warner Center Marriott Woodland Hills

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21850 Oxnard Street, Woodland Hills, Los Angeles, CA 91367
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Warner Center Marriott Woodland Hills
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Warner Center Marriott Woodland Hills
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431 reviews from our community

Traveler rating
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    82
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kokomo, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

From the moment we stepped out of our car, the staff at Marriott took excellent care to meet and surpass our requests and needs. We were traveling with children and arrived a bit worn down. Everyone stepped up to make out stay wonderful. Bellman Matthew just kept smiling as I blundered through concerns... Nodding.. "We've got this" "we'll take care... More 

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New Jersey
Top Contributor
63 reviews 63 reviews
24 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago

I checked in last night for a 4 night stay and so far very disappointing. The parking garage is far away and expensive, no free Wi-Fi and the walls are very thin so you can hear your neighbors. But that isn't my biggest issue. After a long trip in from the east coast followed by several business meetings, I was... More 

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Anthony E, Front Office Manager at Warner Center Marriott Woodland Hills, responded to this review

Dear sthompsen, Thank you so much for your feedback; since you are still staying with us in the hotel, I would like to get in touch with you, my email address is aelsisi@warnercentermarriott.com I look forward to hearing from you. More 

Honolulu, Hawaii
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband was in California for business so we stayed here. The front desk staff was excellent and all super nice. The rooms were nice and the beds/blankets/pillows were comfy. The location is pretty good - for a wife traveling on vaykay, there's a ton of shopping all within a 5-minute radius. There's a Starbucks in the lobby, but prices... More 

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Anthony E, General Manager at Warner Center Marriott Woodland Hills, responded to this review

Dear 808Chick, we value your feedback, as it makes us better in serving our guests in the future and we continue to make improvement on our products and services. I'm so glad you have found a lot of positive things in the Hotel, and the Housekeeping issues have been addressed. I hope you view this as an isolated event, we... More 

Los Angeles, California
Contributor
16 reviews 16 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel has an indoor pool that is connected to the gym as well as an outdoor pool. The beds are comfortable and the room a nice size. There is a large desk in the room as well as a chair with foot rest. The rooms are clean. There is a fridge in the room which I didn't use so... More 

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usa
Top Contributor
85 reviews 85 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location as a base for doing business in the towns North of LA, without fighting LA and LAX traffic. Good dining and movies are an easy walk. The Concierge lounge has a fabulous breakfast, evening appetizers and an honor bar. Rooms are fresh, quiet and comfortable. Check-in took a while, will try the self-check in next time.

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Sacramento, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just a quick 2 night stay. Front desk was very helpful and friendly. Hotel was packed and they never seemed to be frazzled at all. Lobby is beautiful! Rooms were ok, beds comfy, bathroom clean, nothing wrong yet nothing stellar like I expect from Marriot's. I was very disappointed with in-room refrigerator, however…no freezer??? Housekeeping staff (best part of our... More 

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diana s, Front Office Manager at Warner Center Marriott Woodland Hills, responded to this review

Thank you for your loyalty and for taking the time to complete a survey in regards to your recent stay at the Warner Center Marriott Woodland Hills. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. Please accept our sincere apology for all the issues you encountered during... More 

Bucks County, Pennsylvania
1 review
3 of 5 stars Reviewed 2 weeks ago

The staff are friendly The rooms are just average size The evening food in concierge lounge is very boring; breakfast is a nice buffet Every night you get 1 selection, dessert is always cake and bowl of pretzels Refrigerators do not always work and need to be replaced Pillows are too long. Requested shorter pillow, buy no luck Nice walk... More 

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diana s, Manager at Warner Center Marriott Woodland Hills, responded to this review

We appreciate your business and your valuable feedback. We do have an awesome staff here, thank you for pointing that out. The issues that you encountered have all been addressed with the appropriate staff, especially issues regarding the refrigerators. Again, thank you again for your feedback. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stay here often for business. Staff is excellent and friendly and do what they can to accomadate any requests. Rooms are a little dated and WIFI is very slow and needs to be upgraded. Those updates would make this a perfect business hotel!

Was this review helpful? Yes 1
San Luis Obispo, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Front desk host Priscillia was very helpful. She was friendly, professional and responsive to my requests. Provided some good advice for my familiar visits. Hopefully we'll get a junior suite next trip. Cornel N. Morton

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Tampa, Florida
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Overall an below par experience from what you expect from a Marriott brand. Reception and restaurant seater was generally not courteous. There wasn't enough toiletries in the bath, when asked for more they sent up one small soap! They didnt even provide a loaner phone charger which even some mid range motels do. Breakfast was nice. Didn't dine in because... More 

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Anthony E, Front Office Manager at Warner Center Marriott Woodland Hills, responded to this review

Dear Asme, Please accept my apology for feeling this way about the team members you have encountered. We pride ourselves with the levels of service that we provide, and I will be happy to be your personal contact whenever your travel planes brings you back to the area, my Name is Anthony Elsisi 818-887-4800 More 

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