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Holiday Inn Express West Los Angeles

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11250 Santa Monica Blvd, Los Angeles, CA 90025
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Holiday Inn Express West Los Angeles
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Holiday Inn Express West Los Angeles
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243 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Falls Church, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

A nice surprise after a nice surprise! I messed up with my booking dates - Jaime Alvarado, the Front Office Manager, cleared all the mess and found the rooms we needed. The hotel provided free water, cookies and supper! Everybody is friendly and the rooms are very nice. I spend my life in hotels but I don't remember such a... More 

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Plattsburgh, New York
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent location for getting around LA and Santa Monica. A few local restaurants within walking distance made it all the more convenient when we stayed local to the hotel. You can hop right on the 405 or take a ride down Santa Monica Blvd. Breakfast buffet was also better than most of this hotel class. Parking garage was below the... More 

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Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

Conveniently located at Santa Monica Blvd. and the 405 freeway, this is a clean facility with covered, on site parking. Excellent staff and nice rooms. I travel alone on these trips for business and have found many nearby outlets for off time and, of course, the beach. Also, the Getty Center is just up the 405. Hollywood is a few... More 

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Luis A, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Hi todd p, Thank you so much for your kind review of our hotel. We are pleased to hear you enjoyed our friendly service, clean accommodations and great location. It's nice to see that you had a chance to explore all the awesome areas within proximity to our hotel - the beach, Hollywood, Getty Center, Beverly Hills, Westwood. Making our... More 

Las Vegas, Nevada
Senior Contributor
24 reviews 24 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We selected this property because it was in between West Hollywood and the beach. Direct access to the 405 and 10 freeways. Several restaurants within walking distance, or a short drive. Parking was $10.00 a day in the garage. Breakfast was great every morning in a nice courtyard setting. They have coffee and several teas available 24 hours in the... More 

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Luis A, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Hi Kim K, Hope you had a wonderful birthday! And thank you so much for spending such a special occasion with us. It's a pleasure to know that you enjoyed your stay with us and were able to make the most of our many amenities and of our convenient location close to Hollywood and Santa Monica/Venice beaches. We will be... More 

Grande Prairie
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Service, bedding, breakfast, location... A few minutes drive to the pier, LAx is close too. Parking 10 bucks. IHG' standard. Recognized asIHG member. The area is safe too. I will stay again................

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Luis A, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear isema, We are so happy to hear that you enjoyed your stay at our hotel. And that our location, amenities and service were of great value to you. As an IHG® Rewards Club member you can expect us to always go the extra mile for you! We look forward to seeing you again soon. It'll be our pleasure to... More 

Seattle, Washington, United States
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

this hotel was very small, parking was difficult to find how to enter right next to the busy freeway. The parking is the ground level and the rooms are second and third floor. The room and lobby was very small. It's not like regular holiday inn. The parking was extra $10 or $15. It's right next to the busy freeway... More 

Review collected in partnership with Amoma.com

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Luis A, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear Person1159, We're so sorry to hear that our location and parking made it difficult to access during your stay. Please accept our apologies for the difficulties in getting around and for the poor experience overall. We will do our best to overcome these shortcomings with helpful, friendly service at all times. We invite you to give us a chance... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I travel 40% of the time and this is one of the best hotels I have stayed at. It truly defines hospitality. The staff was great and very friendly. The GM, Luis Aguilar runs a great facility. The location is perfect for west LA and it is surprisingly quiet for the location and the room was very clean. The staff... More 

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Luis A, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear Don T, We are thrilled to hear that you had a great time during your stay at our hotel. It's truly a pleasure to know that found great value in our convenient location, our comfortable rooms, and our friendly service. Our staff will be happy to know that they had such a positive impact on your trip. Please come... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 21, 2015

Good location but fairly old hotel. Not bad for the price. On site parking is cheap and complimentary hot breakfast is served as well. The gave me the wrong room and were maxed out of an other options so I ended up paying for the price of a king with a standard room.

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IHGCare, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear JKB831, Thank you for staying with us during your business trip and for writing us a review. We’re glad that our location, hot breakfast and parking was suitable to your business travel. However, we apologize for the issues encountered with the room that you were provided. Please be assured that all the points you have raised are noted to... More 

Lake Waynoka, OH
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

This is the second time that I have stayed at this location while on business. I found the room (two queen beds) to be spacious, with more than enough room at the work desk for my laptop and paperwork. The internet connection was perfect. The rooms are clean and well appointed; beds are comfortable with the choice of either soft... More 

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Luis A, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear Kathleen M, We are absolutely delighted to hear that you had such a pleasurable stay at our hotel. Our staff really takes pride in knowing that we created a positive experience during your business trip. It's great to know that you loved everything at our hotel - from our complimentary breakfast to our convenient location, and from our rooms... More 

Colorado Springs, Colorado
Top Contributor
53 reviews 53 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 27, 2015

This is just "OK" for a Holiday Inn Express. Room set-up (King bed) was really best for only one person. There was only one chair (a the desk) plus a sort of half-bench (a luggage bench with a cushion). Beds were comfortable. Breakfast was the standard HIE breakfast. However it was in the center courtyard that was open-air. Somewhat chilly... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear Colorado_kid2, Thank you for taking the time to complete a review on your stay. I am pleased you enjoyed our cozy beds. On the other hand, I regret to hear that your experience with the maid service was not that pleasant. I appreciate your feedback as this is our best resource for improving guest services. Sincerely, Pascal N Case... More 

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