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Holiday Inn Express West Los Angeles

2.5 of 5 Hotel   |   11250 Santa Monica Blvd, Los Angeles, CA 90025 (Westside)
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Ranked #98 of 323 Hotels in Los Angeles
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Candice_Y84
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221 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Landed in LA and headed to the Holiday Inn express on Santa Monica Blvd. We found it easy, plenty of parking and were greeted by friendly staff. It was a great location as near to many attractions one being Santa Monica Pier, Venice Beach, a shopping mall and restaurants. We had great service, the rooms were fab and the breakfast... More

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Tulare, California, United States
Top Contributor
52 reviews 52 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here on the night before I had back surgery at UCLA Medical center. The check in staff were very curious and helpfull. The rooms and furniture were clean and comfortable. Nice secure Courtyard for relaxing and injoying you breakfast.

Was this review helpful? Yes 4
Noblesville, In
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I read all the reviews but decided to take a chance. It was a good decision. Missed the turn in for the garage but just went around the block and pulled in. Staff very friendly and helpful. This was a one night stay just because we were driving through on the Pacific Coast Highway from San Francisco to San Diego.... More

Was this review helpful? Yes 1
Jakarta, Indonesia
2 reviews
1 of 5 stars Reviewed 5 weeks ago

...that is inexplicably expensive for what it is. It is on the corner of a very busy intersection and right next to the freeway, so very noisy. Not particularly safe or comfortable. Rooms small and dirty.

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IHGCare, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear HannahDavison, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 19, 2014

We spent the first 5 days of our family vacation here. The location is excellent and convenient to Santa Monica, LA, Hollywood and Beverly Hills. Great Breakfast. Coffee available for 24 hours. Very helpful staff including Jaime, Guissepe, Shawn and Benny. Benny was all over the place helping in any request and keeping the breakfast well supplied. Parking is plenty.... More

Was this review helpful? Yes 7
Jamdodgers, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Mr. Wassim Dergham, Thank you for the feedback you have left us as our team really enjoys receiving positive feedback from our guest. I'm excited to hear that you and your family really enjoyed our property and actually came back. I will make sure to post your comments where all of our team could see and notice the names that... More

Monterrey, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2014

the employee are very gently and helpfull i dont remember the name of all but Jaime Alvarado help was a exellent people there. the restaurante is quite small but the food is ok and i dont know how much to say but in general is ok , y don t think that you need write 200 characters minimun to sya... More

Was this review helpful? Yes 1
Jamdodgers, General Manager at Holiday Inn Express West Los Angeles, responded to this review

Enrique, Thank you for your feedback. We appreciate the kind words about our staff and will make sure that we post your comments up so our entire team could see. I'm glad you had a great experience and please reach out if you have any questions. Hope to see you again. Warmest regards, Joe Mendez More

Denver, CO
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 30, 2014

...in this area! Be warned that this hotel is in a very very rough neighborhood. I was with my 16 year old son and even he was fearful of the area. We literally drove right by the hotel, got on the freeway and headed north to safer environs. I will say this, we arrived when it was twilight, and maybe... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear MSGMom, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 28, 2014

Located right on the expressway & Santa Monica Blvd. Hotel is old and very very noisy. Rooms were dirty and somewhat out of date. Would recommend staying elsewhere for the price we paid for this hotel. We ended up moving closer to Hollywood for our next few days.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express West Los Angeles, responded to this review

Dear Admiral J, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

Oakland, California
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 23, 2014

I stay at this Holiday Inn on a routine basis for business. At check-in, I see families and hear different languages being spoken at the front desk, so I assume this hotel is also a hit with families on vacation. Located on Santa Monica at the 405, this hotel is near Santa Monica and the beach and also near Westwood... More

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Lee's Summit, Missouri
Contributor
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 19, 2014

Awesome service! Jamie was amazing, working alone and still catered to us. Breakfast was wonderful everyday! Close to Beverly Hills, Hollywood, and Santa Monica! Awesome room! Couldn't be happier as a Platinum member of IHG, seen some good hotels, this was one of the highest ranked!

Was this review helpful? Yes
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Additional Information about Holiday Inn Express West Los Angeles

Address: 11250 Santa Monica Blvd, Los Angeles, CA 90025
Phone Number:
Location: United States > California > Los Angeles > Westside
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express West Los Angeles 2.5*
Number of rooms: 78
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Also Known As:
Holiday Inn Express West Los Angeles Hotel Los Angeles
Holiday Inn Express Los Angeles
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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