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Holiday Inn Express Van Nuys

2.5 of 5 8244 Orion Ave, Los Angeles, CA 91406
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Holiday Inn Express Van Nuys
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Holiday Inn Express Van Nuys
Holiday Inn Express Van Nuys
Holiday Inn Express Van Nuys
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109 reviews from our community

Traveler rating
    25
    47
    19
    7
    11
See reviews for
24
11
9
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (22)
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1 review
5 of 5 stars Reviewed 1 week ago

Very nice stay , confortable and clean room , the hotel is locate very close to the 405 for easy acces to any direction , breakfast in the morning is a buffet with a big selection between continetal or regular . very good for a business trip

Was this review helpful? Yes
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Appreciate your comment of the nice stay in Van Nuys, having a comfortable and clean room will always be on the standard of being a Holiday Inn Express. We also would like to thank you for enjoying the big selection of our Smart Start breakfast which is good for business trip. Please see us again in the future and we... More

San Diego, California
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went to LA for an event & originally booked at the Motel 6 down the street. Horrible service, but that’s another review…I spotted this Holiday Inn…I called over and got Ano on the phone. She was nice and accommodating so I immediately got my money back and checking in the Holiday Inn…. Nice room. Clean, clean linens…the Motel 6... More

Was this review helpful? Yes
HolidayInn V, Public Relations Manager at Holiday Inn Express Van Nuys, responded to this review

We are very pleased to heard your kind and nice words for our hotel and hotel staff. Appreciate all your effort to be heard on all the media possible, from Tripadvisor, to Yelp and other sites like IHG you really made your voice and comments spread to all the social media out in the industry. Thank you for returning the... More

Oakland, California
1 review
1 of 5 stars Reviewed October 21, 2014

We were very surprised by the seedy quality of this property. The bathroom smelled awful when we arrived but we thought it was because it had no fan. During the night, the toilet began to leak somehow, and in the morning, there was water with brown flecks in it flooding the bathroom floor. I don't need to tell you what... More

Was this review helpful? Yes
HolidayInn V, General Manager at Holiday Inn Express Van Nuys, responded to this review

Dear Maria P, We all appreciate your feedback and review about our nice staff, we are going to research your reservation information to be able to check when the issue happened, and to prevent it from happening again, because we did not have enough info to follow-through. Although we commend all our housekeeping and maintenance staff to be fully accountable,... More

Boston, Massachusetts
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 10, 2014 via mobile

I did a lot of research on hotels prior to taking our trip and I chose this hotel primarily because it wasn't overly priced like some of the other hotels in Los Angeles and because it had easy access to Freeway 405. The hotel is located literally off the freeway. I'll start with what was positive: 1) The front desk... More

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HolidayInn V, Public Relations Manager at Holiday Inn Express Van Nuys, responded to this review

We appreciate your positive and negative reviews. Thank you for commenting on our staff that greets you everyday and being friendly, genuinely cared for your stay. Noticing the water pressure, breakfast variety of options and room to be very clean is hard to earn not to mention that housekeeping did an excellent job. Regarding the neighborhood, we regret not meeting... More

Upstate SC
Top Contributor
84 reviews 84 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 9, 2014

A lot of money has been spent redoing the inside of this hotel to make it modern looking. Looks very neat inside. Outside looks a little dated, but not bad. I'm not sure how nice the area around this hotel is, it was dark when we got in and barely light when we left. Slept good and decent breakfast. Was... More

Was this review helpful? Yes
HolidayInn V, Public Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Appreciate your review for mentioning the interior was neat and even if the exterior is dated still you said it was not bad, and we are happy to hear that you slept good and found our breakfast decent. Driving from Bob Hope Airport and to consider most hotels are busy during the time you were coming in still you found... More

Tewksbury, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 29, 2014

My Husband & I first stayed at this hotel in November of 2013. Our experience was so good that we returned this month. Once again, the location is perfect and so easy to get in and out of. Besides the location, the thing that brought us back here is the staff. Everyone is so nice from the people at the... More

Was this review helpful? Yes
HolidayInn V, Public Relations Manager at Holiday Inn Express Van Nuys, responded to this review

We also believe in the saying that love is lovelier the second time around, which happens to be your same experience of what the hotel has to offer with regards to the location, staff, amenities, bed and convinience. All of these things were offered to your expectations and standard. Thank you so much for staying after 10 months from last... More

Coarsegold, California
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 25, 2014

I stayed here for Work at a Local Client and just loved the stay, however they did Tow my Car. Now I know you are thinking how they could get a rating of 4 after they Tow'd my car but it was how they handled it. Very Professional, made sure I never missed work, got my car back and other... More

Was this review helpful? Yes
HolidayInn V, General Manager at Holiday Inn Express Van Nuys, responded to this review

From all of us here at the Holiday Inn Express Van Nuys we would like to thank you and your whole family for giving us a great review, even after the inconvenience of getting your car towed please accept our sincere apology also. Hearing out of time consuming getting the car out of the towing company that you still love... More

Los Angeles, California
Top Contributor
131 reviews 131 reviews
98 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed September 18, 2014

The place is nice, recently renovated and super convenient at the 405/Roscoe Blvd in the north end of the Valley. But I needed a multi page FAX sent when departing the hotel, and the agent who checked me in (Miguel) went to great lengths to tell me how he was new to the hotel business, but not new to customer... More

Was this review helpful? Yes 1
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

The staff of the hotel would like to extend our sincere apology for your faxing experience at the front desk. Our agents were all trained from all of the office procedures but with your experience it was not an excuse, and we did not get in contact because we were not aware of the situation again not an excuse. Hope... More

melbourne
Top Contributor
60 reviews 60 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 8, 2014

Booked this online, whilst travelling on the road, and looking for a hotel pit stop overnight This seemed to fit the bill, and it did. The staff on duty where helpful and friendly It was fine , nothing to rave about, but nothing to complain about. Easy access to the freeway , on and off, which was what we wanted

Was this review helpful? Yes
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

We definitely would like to hear how was your stay and to hear it to be accommodating and satisfactory makes us all feel better. Appreciate the good words for our service and location. Wishing to hear from you again. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2014

Even though this is not the most updated hotel we have been to. It is the best location. Close to freeway. It has a small pool perfect for a quick dip. My family has stayed here about four times and we will return.

Was this review helpful? Yes
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

The sympathy you extended for our staff means a lot to them, thank you so much for getting in their shoes and making them feel good. We appreciate you taking the time to complete a survey for us and give us feedback of the positive side of our shower pressure and bathroom condition, for sure everyone would like to hear... More

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Additional Information about Holiday Inn Express Van Nuys

Address: 8244 Orion Ave, Los Angeles, CA 91406
Phone Number:
Location: United States > California > Los Angeles > North San Fernando Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Van Nuys 2.5*
Number of rooms: 132
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Also Known As:
Holiday Inn Express Van Nuys Hotel Los Angeles
Holiday Inn Van Nuys
Holiday Inn Los Angeles
Los Angeles Holiday Inn

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