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Holiday Inn Express Van Nuys

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8244 Orion Ave, Los Angeles, CA 91406
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1 room 1 guest
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Holiday Inn Express Van Nuys
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135 Reviews from our TripAdvisor Community

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Traveler rating
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    57
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 1 week ago

I had to spend a night here and it was a very clean room and the staff was nice the security guards are great guys had a few conversations with one of them. The breakfast was good and the place had an overall good feeling to it. The only problems I had with the place... Was the price. Way to... More 

Was this review helpful? Yes
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I spend 2 night in this hotel with my family, rooms are clean same bathrooms, tv not working, front desk knows, but they don't send no body to fix the tv, i try to go with my kids to swimming pool, and the was big mess, broken glass bottles, empty cans, some patio chair swim inside the pool, big mess,... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Dear Paul W, Thank you for taking the time to relay your comments regarding our property during your recent stay. Please accept my sincerest apologies for the unsatisfactory service you received from the staff. Rest assured that all your comments will be looked into and actions will be taken. We greatly appreciate your feedback as this gives us the avenue... More 

Nederland, Texas
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After having a horrible experience at another hotel... we retreated to Holiday Inn Express. They were SO nice to us. They gave us a great price, lemonade and cookies too. The hotel has an amazing breakfast plus FREE parking (which is a plus in LA). The rooms were huge; clean; and the staff was Fabulous!!!! I will definitely stay her... More 

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Bradford, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Holiday Inn Express franchise provides no restaurant or bar and, usually nothing in the immediate area so taxi's are required to visit restaurants or bars. This Express didn't even have any rooms with kitchenette. A fridge had to be ordered. Only breakfast provided and, in this case, a very poor one. Rarely was there any scrambled egg or bacon... More 

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HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

We deeply regret that your stay was not as convenience as possible. As far as the franchise is concern, all standards were met by the property and other request, needs and amenities you were looking for were unfortunately can not be provided. All staff were trained and passed the standards, if this is not satisfactory to your standards we sincerely... More 

2 reviews
5 of 5 stars Reviewed July 20, 2015

I had an excellent checkin prices with Manny. He was absolutely amazing. Super friendly and intelligent. He knows how to take care of guests. Front desk is the heart of any hotel and he knew how to prove that. He took care of any of my requests in just a matter of 2 minutes. I will never forget this stay.... More 

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HolidayInn V, Public Relations Manager at Holiday Inn Express Van Nuys, responded to this review

We would like to send our gratitude in acknowledging Manny's excellent service provided at check in and during your stay. Definitely will commend him and make it a role model on how to deliver great service. Thank you again and wishing you a great weekend. More 

Chicago, IL
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 14, 2015

My room smelled awful. The internet worked in the morning, but not in the evening. The fitness room is a closet with a couple of treadmills, a bike, an elliptical, and a deflated stability ball. I could not possibly recommend this hotel to other travelers.

Was this review helpful? Yes
HolidayInn V, Public Relations Manager at Holiday Inn Express Van Nuys, responded to this review

We would like to apologize if we did not meet your expectation of a hotel standard, and would review your stay to make sure our staff will take care of the comment you mentioned. If there is anything we could do to make you stay again please feel free to contact the hotel directly when making the reservation in the... More 

Hayward, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

Friendly staff and good continental breakfast. Closed to Freeway 405, restaurants, fast food and gasoline station. Spacious parking lot. Easy access to Universal Studios and Downtown Los Angeles. Will definitely stay here again.

Was this review helpful? Yes 1
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Appreciate your comment of the staff for being friendly and us having a good breakfast that definitely helps in boosting our morning wake-up energy. Thank you also for mentioning that you will be coming back to the area and stay at the same hotel. More 

Lebanon, OR
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 29, 2015

We stayed here for one night before visiting Universal Studios. Easy to find, close to attractions. Check in was easy and the lady working was very friendly. Got to our room and it was clean and quiet....exactly what we needed. Beds were super comfy. The next morning we ate the free breakfast before heading out. Typical breakfast for Holiday Inn... More 

Was this review helpful? Yes
HolidayInn V, Public Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Hotel and staff at the Holiday Inn Express Van Nuys would like to extend our gratitude for sending a very good review of the hotel overall. Hope to be of service to you again when you visit Van Nuys again. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Booked hotel for a basketball tournament at CS Northridge. It was the only decent hotel I could find with two queen beds available. Was a little apprehensive based on other reviews but ended up fully satisfied. Rooms were clean, beds comfortable, staff friendly. Free internet, free parking, free breakfast. Others had complained about breakfast but I found it to be... More 

Was this review helpful? Yes 2
HolidayInn V, General Manager at Holiday Inn Express Van Nuys, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Encinitas, California
Level Contributor
117 reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 11, 2015

The HI Express in Van Nuys is all that I needed it to be. Clean, nice people, good room, whole place re-decorated well, breakfast was good, quiet room, good bed. What more do you need? Accessibility was easy.

Was this review helpful? Yes 1
HolidayInn V, Manager at Holiday Inn Express Van Nuys, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

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