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All 295 Los Angeles hotels »

Airtel Plaza Hotel and Conference Center

3.0 of 5
7277 Valjean Ave., Van Nuys, Los Angeles, CA 91406
Hotel amenities
Ranked #54 of 295 hotels in Los Angeles
4.0 of 5 stars 178 Reviews
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178 reviews from our community

What travelers say about this hotel
  • Van Nuys(6)
  • Very nice(5)
  • Really good(5)
  • Friendly staff(4)
  • Parking lot(4)
  • Free internet(3)
  • Great Place(3)
  • Front desk agent(3)
  • Other review(3)
  • Next time(3)
Traveler rating
    67
    57
    31
    16
    7
Only show reviews for Family (27) | Couples (29) | Business (62)
Date Rating
Paul B
Agoura Hills, California
Contributor
13 reviews
2 helpful votes
3 of 5 stars Reviewed February 9, 2012 NEW

Ugh!stay away from "The Landing".In & Out was better.Truly horrible service and food.Needs a lot of work. More

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Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
February 11, 2012

Dear guest: we are sorry to hear you had such a negative experience at our restaurant. If you would, we would love for you to call us, so we can know where we failed on our end. I am not sure if our F&B manager was made aware of the situation prior you leaving the restaurant-we always do our very... More

CaptainC2
WA
Reviewer
3 reviews
2 of 5 stars Reviewed February 4, 2012

I recently stayed at the Airtel Plaza for a night and was amazed to learn that they charge guests $10 to park in their own parking lot! I inquired if I could park on the street in front of the hotel and was told by the clerk at the front desk that one could park on the street overnight. The... More

Was this review helpful? Yes
Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
February 6, 2012

Dear guest: we thank you for your feedback. We do have gated parking; however, we give options to our guests who would rather not pay for it. We can advice you to park on the street, but we cannot control the street signs. We are sorry to hear you had an unpleasant experience, but we thank you for taking the... More

NascarCj
Fort Worth, Texas
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed January 23, 2012

This was very nice hotel for the price we got. The lobby and property were very nice and clean. The room was also very clean. The bathroom fixtures, counters and tiling sort of dated the hotel. That was fine until you get to the shower. The shower curtain looked so tattered and worn and it MAY have been clean, BUT... More

Was this review helpful? Yes
Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
January 24, 2012

Dear Guest: thank you for your feedback. We are thrilled to read our staff was great and welcoming! We are less thrilled to read about your bathroom feedback; however, we kindly thank you for it. It is thanks to your feedback that we can always make changes and improvement. Our preferred rooms have actually brand new showers with granite counter... More

m s
Salem, India
Contributor
18 reviews
4 helpful votes
2 of 5 stars Reviewed January 14, 2012

1. Before booking this hotel, I have spoken with reservation section and inquired about free shuttle service of this hotel. A lady who answered me, informed that free shuttle service available within 2 miles to any place. When, I checked in, front desk person informed me, free shuttle available only to specific destinations. Total rip off! 2. Wifi - Terrible... More

Was this review helpful? Yes
Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
January 24, 2012

Dear Guest: I am deeply sorry to read you were not happy with your stay. There is definitely no excuse if you were misinformed and got inconvenienced. I understand you made up your mind about us; however, should you decide to give us another try, please contact me directly. More

fitzN
LasVegas
Senior Reviewer
10 reviews
5 helpful votes
4 of 5 stars Reviewed January 13, 2012

First time at this hotel. Rooms large, clean and well kept. TV's do need an upgrade to flatscreens, but that's minor. Service is first rate from arrival, bell man, room service, house keepers and telephone personnel. A most quiet hotel within, however you should be aware it is on the VanNuys airport runways. While that did not bother me, in... More

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ShurleyUSA
USA
Senior Reviewer
7 reviews
4 of 5 stars Reviewed January 5, 2012

Large rooms with comfortable amenities. Love the aviation memorabilia. Breakfast was delicious with much choice. We have used this hotel twice for single female travel and felt like they were safe and secure. The front desk accommodated our wishes. This is a large, slightly upscale accommodation and many corporate pilots/crews stay here. It was like a Hilton or Courtyard. I... More

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Brian_NVA
Herndon, Virginia
Top Contributor
100 reviews
218 helpful votes
3 of 5 stars Reviewed October 29, 2011

Definitely an old school hotel with a bright, shiny website. There was a friendly helpful front desk clerk at check-in around 10:00 PM, but he didn't appear to make any effort to provide (or even acknowledge) the type of room I requested on the hotel's internet reservation site. The hotel appears to be in various states of upgrading based on... More

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Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
November 2, 2011

Dear guest: thank you for taking the time to share your feedback. We are certainly not pleased to read about the lack of emphaty you experienced at check in since we strive to connect with our guests. We have been under renovation and our business center was closed for few days; it is unfortunate you were here during those days.... More

LoriBonn1
Dana Point, California
Reviewer
5 reviews
5 helpful votes
4 of 5 stars Reviewed October 11, 2011

They are refurbishing & it will be delightful. Hopefully prices will not go up extremely. Rooms are large and service is very good. Lighting was weak - but should improve with room remodels. Nice pool area & 2nd jacuzzi in a separate garden area near fitness center which is actually available 24 hours. A variety of restaurants/cafes & Breakfast Package.... More

Was this review helpful? Yes
Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
October 25, 2011

Dear guest: thank you for your positive review and the tips you shared in regards to our location. We are pleased to know we made a positive impact on your stay and we are looking forward to having you back! More

Dubitoff
Boston, MA
Senior Reviewer
6 reviews
5 helpful votes
4 of 5 stars Reviewed September 29, 2011
1
person found this review helpful

I've stayed here a number of times now. I often travel to work nearby and usually stay at very nice places. I stayed the first time a couple of years ago because it was so close to my client. Once I was used to the area, I had planned on moving upscale and commuting to Van Nuys but the Airtel... More

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Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
October 25, 2011

Dear guest: thank you for your kidn review. We are pleased to know that our staff met your expectations and we certainly looking forward to having you back and enjoying our newly renovated rooms! More

toonerguy
saskatoon
Reviewer
3 reviews
13 helpful votes
4 of 5 stars Reviewed September 28, 2011

After reading the reviews on here, I was leary about staying here. We were here from Sept. 16 -27 and it was wonderful. While not a 5 star, I would say its close. The rooms were very clean and housekeeping did an excellent job. We ate at the clipper cafe, diiner and beakfast and it was enjoyable. They are doing... More

Was this review helpful? Yes
Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
October 4, 2011

Dear Guest: thank you for your kind review. I am pleased to know Jason and Jerry did a good job! Please come back again and ask for our newly renovated rooms! Thank you! More

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Airtel Plaza Hotel and Conference Center Also Known As

  • Airtel Plaza Los Angeles
  • Airtel Plaza Hotel
  • Airtel Hotel Van Nuys
  • Airtel Los Angeles
Address: 7277 Valjean Ave., Van Nuys, Los Angeles, CA 91406

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Airtel Plaza Hotel and Conference Center
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