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Courtyard Los Angeles Sherman Oaks

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15433 Ventura Boulevard, Sherman Oaks, Los Angeles, CA 91403
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Courtyard Los Angeles Sherman Oaks
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Courtyard Los Angeles Sherman Oaks
Courtyard Los Angeles Sherman Oaks
Courtyard Los Angeles Sherman Oaks
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178 reviews from our community

Traveler rating
    57
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    17
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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jersey9
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Arrived at hotel at 10pm was greeted by warm welcoming staff & fast check in. I was provided with bottle of water on request. Nice lobby, workstation area, small bar/restaurant . My son who lives around the corner thought his kitten was ill & wanted me to look at it. I asked at check in desk & they said no... More 

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ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear jersey9, Thank you for your valuable feedback about your most recent stay with us at the Courtyard Marriott in Sherman Oaks. We appreciate the kind comments about our welcoming and friendly team members, nice lobby, business center, fitness center, rooftop pool, spa, and café restaurant. It is great to hear that you were able to utilize and enjoy our... More 

Park City, Utah
Top Contributor
222 reviews 222 reviews
23 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Most all Marriott Courtyard Hotels are good - this one is wonderful and at the top of the list. The lobby is large, comfortable and nicely done - big enough for a small gathering. The rooms are well appointed. Of course, the staff is friendly and helpful, after all this is a Marriott. The location is the best in the... More 

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ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Daniel F, It is wonderful to hear that you had a pleasant stay with us during your recent trip to Los Angeles. We are very happy to hear that you enjoyed our spacious lobby and well-appointed rooms. Our lobby area has been stylishly updated and our rooms are undergoing stylish renovations as we speak. We have also recently changed... More 

Thornhill, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spacious clean room with full amenities at a reasonable price. It is situated at the junction of the I-405 and Hwy 101. Using WAZE it is easy to navigate the area even if the freeways are jammed. Watch out when parking in the garage since some on-coming drivers are a little too aggressive!

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ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Dan W, Thank you for choosing to stay at the Courtyard Marriott Sherman Oaks during your recent business trip. Our location is ideally situated at the intersection of the 101 and 405 freeways, as you mentioned, making us perfect for travelers coming from LAX and Burbank Airports. It is unfortunate that the traffic can be a bit congested at... More 

Miami, Florida
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had an excellent experience at the Sherman Oaks Courtyard last week. Our front desk experience was perfect as well as our room. The new beds are super comfy. The restaurant service was excellent and the food was pretty good for hotel food. Nice breakfast selections. I would highly recommend this hotel for its location, value and service.

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ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Fred I, We appreciate your review and positive feedback about our Guest Service Team, comfy rooms, and Café. All of our mattresses have been recently replaced, lending to the superior comfort of the beds. Our Guest Service Team is constantly working on new ways to wow our guests. I am glad that they made your experience that much more... More 

England
Top Contributor
68 reviews 68 reviews
46 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed April 15, 2015

We had a pleasant room though there was quite a lot of traffic noise even though we were on the 10th floor. Bed was a bit soft but there were plenty of pillows. The shower was very powerful. The hotel has a nice little pool though the sun loungers have no shade. There are a few places nearby to eat,... More 

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ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Ambidextrous, Thank you for spending your time with us at the Courtyard Marriott on your most recent visit to Sherman Oaks. I am glad that you were able to utilize many of our hotel’s amenities such as our rooftop pool and spa. We also offer shaded seating areas at our teak tables and chairs on the opposite end of... More 

Temecula
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 2, 2015

We stayed here for two nights because we needed to be closer. UCLA medical center for my wife. When I called them they upgraded do us to a suite since we are Marriott Gold members. In fact, she was able to put us on th 12th floor. Well, after driving for over two hours to get there the front desk... More 

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Asaf W, Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear JKCJES, Thank you for taking the time to comment of your recent stay with us. I can certainly understand how frustrating it can be when you do not recieve the service you are expecting and the floor height of your preference. I would like to sincerely apologize for not living up to your expectations with your recent stay with... More 

Cambridge, Massachusetts
Top Contributor
90 reviews 90 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 28, 2015 via mobile

The rooms are clean and comfortable, but the neighborhood has nothing to recommend it (I chose it for proximity to suburban relatives and the 405). After check in, I literally never set foot in the lobby since I could go directly from the parking garage ($17 extra per day) to my room. If there was something appealing to walk to,... More 

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ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Catherine C, Thank you for your feedback on your most recent stay with us. Our location at the intersection of the 405 and 101 freeways is very central for those traveling to and from LAX and Burbank Airports. This makes our hotel an easy destination for travelers. The neighborhood has a variety of offerings, from the Sherman Oaks Galleria... More 

San Francisco, California
Top Contributor
122 reviews 122 reviews
57 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed March 9, 2015

The room was spacious albeit somewhat dated. The atmosphere of the hotel feels sterile and corporate and in no way projects any warmth. There may not be better choices in the immediate area but if you can venture a bit further you are likely to do much better. The AC pouring over our bed was an annoyance.

Was this review helpful? Yes 1
Asaf W, Front Office Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Baywanderer, I appreciate you taking the time to write a review of your latest stay with us. I would like to express my apologies for your most recent stay. I understand how important it is to have a warm and inviting feeling while staying away from home. Our Air conditioning unit is powerful but can be set so it... More 

Hot Springs, Arkansas
Top Contributor
62 reviews 62 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 6, 2015 via mobile

I stayed here for business--a 2-day conference in the hotel. The conference room was quiet and very adequate. The front-desk staff was exceptionally friendly and helpful. While the hotel is older and a little out-dated, it is fairly nice and very clean--as much as an older hotel usually is; it had some features updated such as granite in the bathroom.... More 

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Asaf W, Front Office Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Sandra, Thank you for taking the time to post a review regarding your recent stay at our property. I appreciate your kind words of our Guest Services team and Housekeeping team and I will make sure to share it with them. We are going through the process of renovating our guest rooms and we are looking forward to offer... More 

Phnom Penh, Cambodia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 18, 2015

I am more at 4.5 than a 4; but you can't give half stars. Everything about this hotel is welcoming and the location is great! The staff was friendly; the room was comfortable AND they let us check in WAY early (which especially helpful after being discharged from the hospital very early). Pros: Personal greeting from manager via email a... More 

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ExpDirector, Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Teresa K, We appreciate your valuable feedback! Thank you for your generous comments about our welcoming team members, friendly service in the Courtyard Café, and comfortable room. I am glad to hear that you experience before arriving and also checking in was so pleasant. Although we cannot guarantee all requests, we do our best to accommodate each guest request... More 

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