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Courtyard Los Angeles Sherman Oaks

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15433 Ventura Boulevard, Sherman Oaks, Los Angeles, CA 91403
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1 room 1 guest
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Courtyard Los Angeles Sherman Oaks
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185 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Brownsville, Texas
Level Contributor
100 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for 3 nice and enjoyed the large clean rooms, the outdoor pool and the great gym. Staff is super friendly and rates, for a location like this, are acceptable. If I was MAriott I would add a complimentary BF.

Was this review helpful? Yes
Lance S, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear KaiUWulff, With our outdoor pool and spa, 24 hour fitness center, and full-service Café, there are many amenities for our guests to appreciate. I am glad to hear that you were able to enjoy your time with us! Thank you for your comments about our large clean rooms and very friendly team members. We do our best to make... More 

Diamond Bar, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are regular hotel rooms, nothing special. The staff are friendly. I ate in the hotel "cafe" as I was there on business and didn't feel like fighting traffic to go out. The wait staff was good especially Katherine in the morning and Les in the evening. The food wasn't anything special but I always like the friendliness of... More 

Was this review helpful? Yes
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear dbtom2015, Thank you for your feedback. We appreciate that you chose to stay with us during your business travels as a guest at The Courtyard Marriott Sherman Oaks. I am glad to hear that our team members welcomed you and helped make your stay more enjoyable. Our team consistently strives to make our guests feel relaxed and at home.... More 

Boca Raton, Florida, USA
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 16, 2015

The location was great, it is walking distance to several synagogues but the rooms were average. This is an average hotel, with ok size and ok service. I would stay here only because I have an occasion to be in this area. To be fair, I have had to stay at worse hotels.

Was this review helpful? Yes 1
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Simchafirestone, We value you as a guest at The Courtyard Marriott Sherman Oaks. Thank you for your review. As you mentioned, our location is close to many synagogues such as Valley Beth Shalom and Steven S. Wise Temple. With our position at the intersection of the 101 and 405 freeways, this makes it easy for many of our guests... More 

California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 28, 2015

Stayed here on business. Terrible! Old, miniature rooms. Bed was uncomfortable. We were told we were 'lucky' to be on the 5th floor, since it had been recently remodeled....oh my! I would have hated to see the other floors. Reception staff was OK, computers were down, so they were distracted. We were offered water and a cookie while we waited.... More 

Was this review helpful? Yes 2
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear FatandSassy, We are very sorry to hear that you did not enjoy your most recent stay with us here at The Courtyard Marriott Sherman Oaks. Our team wants to provide you with the best experience possible, and we want to know what we can do to improve your overall experience for a positive return visit. Because we do not... More 

San Diego, California
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 28, 2015

Old hotel but clean, friendly staff, comfortable bed (even though I almost needed a step stool to get in it, it's so high), refrigerator, coffee maker, wardrobe, big screen tv .... But here comes the "but" (and this is directed primarily at the ladies) the bathroom was really small and counter space was almost non-existent, at least in the room... More 

Was this review helpful? Yes
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Bonster2013, We appreciate your feedback on your most recent stay with us. It is great to hear that you positively experienced the many amenities in our clean rooms and friendly team members during your visit. Our hair dryers are located in the armoire on the top shelf. I apologize that you had a difficult time locating it. If you... More 

Tucson, Arizona
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 24, 2015

Clean. Friendly staff. TV did not work. The hotel took care of me for that. Again the staff here were all exceptional. I had a Budget Rent a Truck. Put it in the side lot (secured) yet 10 gallons of gas was siphoned off. I have left a message to inform the hotel of the incident. However 3 or 4... More 

Was this review helpful? Yes 1
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear GeneT60, Thank you for reaching out to us about your most recent stay. We appreciate your feedback about our clean rooms, friendly team members, and great location. Your concerns are very important to us, and we wish to contact you regarding your challenges, but we do not have your contact information, unfortunately. If you could email our Guest Service... More 

Poipu, Hawaii
1 review
5 of 5 stars Reviewed June 20, 2015

I had the opportunity to stay at the Courtyard, the first thing I noticed was all the smiles and sincere greetings, from all of the staff in the lobby area. Everyone paused their work and took a moment to say hello. When travelling alone having kind customer service staff in a clean environment can be very refreshing. I found the... More 

Was this review helpful? Yes
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Matthew K, Our team here at The Courtyard Marriott in Sherman Oaks wishes to thank you for choosing to stay with us during your time here in Los Angeles. We appreciate your kind words about the smiles and sincere greetings from all of our team members. I will share your positive feedback with them! I am glad you were... More 

jersey9
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 21, 2015 via mobile

Arrived at hotel at 10pm was greeted by warm welcoming staff & fast check in. I was provided with bottle of water on request. Nice lobby, workstation area, small bar/restaurant . My son who lives around the corner thought his kitten was ill & wanted me to look at it. I asked at check in desk & they said no... More 

Was this review helpful? Yes
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear jersey9, Thank you for your valuable feedback about your most recent stay with us at the Courtyard Marriott in Sherman Oaks. We appreciate the kind comments about our welcoming and friendly team members, nice lobby, business center, fitness center, rooftop pool, spa, and café restaurant. It is great to hear that you were able to utilize and enjoy our... More 

Park City, Utah
Level Contributor
267 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed April 29, 2015

Most all Marriott Courtyard Hotels are good - this one is wonderful and at the top of the list. The lobby is large, comfortable and nicely done - big enough for a small gathering. The rooms are well appointed. Of course, the staff is friendly and helpful, after all this is a Marriott. The location is the best in the... More 

Was this review helpful? Yes
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Daniel F, It is wonderful to hear that you had a pleasant stay with us during your recent trip to Los Angeles. We are very happy to hear that you enjoyed our spacious lobby and well-appointed rooms. Our lobby area has been stylishly updated and our rooms are undergoing stylish renovations as we speak. We have also recently changed... More 

Thornhill, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 25, 2015

Spacious clean room with full amenities at a reasonable price. It is situated at the junction of the I-405 and Hwy 101. Using WAZE it is easy to navigate the area even if the freeways are jammed. Watch out when parking in the garage since some on-coming drivers are a little too aggressive!

Was this review helpful? Yes
ExpDirector, General Manager at Courtyard Los Angeles Sherman Oaks, responded to this review

Dear Dan W, Thank you for choosing to stay at the Courtyard Marriott Sherman Oaks during your recent business trip. Our location is ideally situated at the intersection of the 101 and 405 freeways, as you mentioned, making us perfect for travelers coming from LAX and Burbank Airports. It is unfortunate that the traffic can be a bit congested at... More 

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