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BEST WESTERN PLUS Carriage Inn

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5525 Sepulveda Boulevard, Los Angeles, CA 91411
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1 room 1 adult
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784 Reviews from our TripAdvisor Community

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Portland
1 review
5 of 5 stars Reviewed yesterday NEW

I often stay at this Best Western when in Sherman Oaks for business. It's conveniently located near major freeways and local streets, easy in and out access, rooms are clean and functional, and the staff is friendly.

Review collected in partnership with Best Western

Helpful?
Thank jarodb603
MODESTO
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This large motel at Burbank Blvd. and the 405 has spacious, updated rooms. The motel has quite a bit of parking, though the lot always seemed full and it wasn't easy to park near out room. Overall, the rooms are clean and comfortable. Our room even offered two sinks in the bathroom area. Most Best Western Plus motels that we've... More 

Review collected in partnership with Best Western

Helpful?
Thank CARL B
Delray Beach, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I paid the points equivalent to $170 a night for this room. Early check in was not an option. When I told the front desk my 9lb dog would be staying the night with me everything changed. He said my room would not be available until after 3pm. So you mean I can't even check in at the listed check... More 

Helpful?
Thank Britt N
BWPCarraigeinn, Manager at BEST WESTERN PLUS Carriage Inn, responded to this review

Dear Britt N, I am sorry to hear about the experience you had during your stay with us, please accept my apologies for that and thank you for taking the time to wright about your concerns. We strive every day to provide a safe, comfortable and satisfying stay for all of our guests, however there are some circumstances that are... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Very clean rooms Front desk staff were very knowledgeable and helpful The housekeeping staff were efficient, friendly and were fast in providing hotel supplies when required Being at the location we were was far enough from heavy traffic of LA but close enough to connect with the various freeways we needed to take I would recommend this place to anyone... More 

Helpful?
Thank Diane S
uk
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

my first destination on a 3 month trip to north America , warm welcome , nice rooms , they also had a dennys attached to the hotel which was convenient , overall I enjoyed my stay , thank you , the front of house personnel where very welcoming , along with the house keeping staff , keep up the good... More 

Helpful?
Thank andyrduggins
Texas
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

For the price of our hotel room, I expected quite a bit more. While there is a Denny's located next door, there is no breakfast with the relatively expensive room. There is a homeless camp by the freeway less than a block away, and the homeless are constantly on the property. The room felt like it was very old (80's... More 

Helpful?
1 Thank Skycop207
BWPCarraigeinn, Manager at BEST WESTERN PLUS Carriage Inn, responded to this review

Dear Skycop27, I'm concerned about the issues you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring these matters to our attention. I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how... More 

Sudbury, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Room was ok, floor was a bit dirty around the bed. We lifted up the bed skirt and found things behind it. Water pressure was terrible in the shower. Door wasn't properly sealed to the outside so room was freezing when we first got there. Homeless people were living in the stairwell so that was a little startling to come... More 

Helpful?
Thank theavidtraveller14
BWPCarraigeinn, Manager at BEST WESTERN PLUS Carriage Inn, responded to this review

Dear theavidtraveller14, Thank you for taking the time to give us a feed back on your recent stay. Your business is very important to us and we value your comments. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More 

Westminster, Maryland
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good past experience with this hotel in Sherman Oaks. They offered a very good rate, so grabbed it. Requested 1st floor and got it, others checking in, did not get 1st floor. Got corner room which was dark and dreary, however, very quiet as away from street noise, so turned out to be great room. Amentities were usual shampoo, lotion,... More 

Review collected in partnership with Best Western

Helpful?
Thank wandabhall
Cincinnati, Ohio
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Clean room, plenty of space. Denny's a minute away, so decent breakfast every couple of days. On site laundry came in handy. 2 floors, no elevator, so plan ahead. Noise wasn't too bad, no problems sleeping. I'd stay here again if I needed to be around here.

Helpful?
Thank Borrachito317
Santa Rosa, California
1 review
5 of 5 stars Reviewed January 5, 2016

We love to stay here. They are friendly and accommodating. Nice rooms, clean and comfortable.The front desk found us a room even though we had booked the wrong date. So it was our mistake and they fixed it for us.

Helpful?
Thank hamilton2016
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