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Crowne Plaza Los Angeles Harbor Hotel

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601 S. Palos Verdes Street, San Pedro, Los Angeles, CA 90731
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Crowne Plaza Los Angeles Harbor Hotel
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Crowne Plaza Los Angeles Harbor Hotel
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365 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
65 reviews 65 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After much research we booked this hotel for an overnight pre-cruise stay. IMO - this is "the" place to stay in San Pedro. This property is conveniently located within easy walking distance of many great dining options, attractions and shopping options. We had lunch & breakfast at the hotel during our stay and found both the quality of service &... More 

Was this review helpful? Yes
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear SeaFish, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

Sierra Madre, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My g/f and I just wanted to do a little overnight getaway down in the San Pedro/Long Beach area, arriving at the hotel separately, but having the same initial bad impression made by the complete lack of anyone waiting to valet our cars (despite the large "Valet" sign up front). We only learned that the bellmen double as valets by... More 

Was this review helpful? Yes
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Crisismanager, Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the restaurant service and food. We are sorry we fell we fell below your expectation regarding the valet parking and front desk. We will address these points. I assure you... More 

Travelers are raving about these Los Angeles hotels

Northern Virginia
Top Contributor
96 reviews 96 reviews
16 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are taking a cruise out of the LA San Pedro cruise port this is probably your best choice for an overnight stay before the cruise. The hotel does not have a shuttle service from LAX but the concierge will reserve Town Car transportation for you at a reasonable price. The hotel is located within walking distance of the... More 

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear MikeH, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a... More 

Williamsburg, VA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a nice hotel with clean and comfortable rooms. We had early Che k in on the second floor with a sliding door out to the rooftop pool area. We loved this extra feature. There was a table and chair there. The pool was delightful with nice chaise lounges and a hot tub. The staff was helpful. There were... More 

Was this review helpful? Yes
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Gr82cruise, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

apple valley
Contributor
17 reviews 17 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

all of them there were very nice - especially the valet park area thank you for your consideration . If you are there for one night there is no place to park except valet parking on street parking w/ meters . Good location for cruises . We were in a handicapped room and it was good , although entry door... More 

Was this review helpful? Yes
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear navymom1007, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a... More 

Chicago, Illinois
Top Contributor
211 reviews 211 reviews
37 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Based on previous reviews on Trip Advisor, we stayed at the Crown Plaza Pre-Cruise on April 10th. The title of this review says it all. It is one block to the harbor, a Mexican restaurant down the street, and a great family restaurant for breakfast one block away on Harbor blvd. We had a great stay and the staff provided... More 

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear coolbreeze2, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great place to stay it is walking distance to great restaurants and local attractions portocall is just foot steps away from the freshest sea food in town from lobster to crab to smoked fish , local stores to find souvenirs and the best bars in town!!! Tour the navy ship or the aquarium best bets you will... More 

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear YeseniaF, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

Calgary, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed here many times prior to taking a cruise. The location is on q quiet street with just a short walk to restaurants, the harbour, and convenient shops. The rooms are very clean and comfortable. Staff are very friendly and accommodating. The hotel provides free shuttle service to and from the cruise ship terminal. We especially appreciated the... More 

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear SierraGuy56, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a... More 

Sacramento, California, Usa
Top Contributor
306 reviews 306 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed April 11, 2015

Located in the San Pedro area of Los Angeles. I visited this hotel recently. Staff were friendly, professional, and articulated. Hotel check in process some five to ten minutes and the check out process was quick. Staff was aware of the area and made suggestions as requested. Hotel has an onsite restaurant Blu to which I tried for Happy Hour.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Denny T, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and the room. However, we’re sorry we fell below your expectation regarding the electrical plug location, floor cleanliness and the elevator. We will address these concerns. I assure... More 

Sacramento, California, Usa
Top Contributor
306 reviews 306 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed April 11, 2015

Located in the San Pedro area of Los Angeles. I visited this hotel recently. Staff were friendly, professional, and articulated. Hotel check in process some five to ten minutes and the check out process was quick. Staff was aware of the area and made suggestions as requested. Hotel has an onsite restaurant Blu to which I tried for Happy Hour.... More 

Was this review helpful? Yes
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear DennyT, Thank you for taking the time to write a review on TripAdvisor. Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. We foresee great changes and property improvements very soon. We understand our need for updating and are excited to share our "new look" once we undergo renovations this year. Sincerely,... More 

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