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Crowne Plaza Los Angeles Harbor Hotel

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601 S. Palos Verdes Street, San Pedro, Los Angeles, CA 90731
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Crowne Plaza Los Angeles Harbor Hotel
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Crowne Plaza Los Angeles Harbor Hotel
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352 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
124 reviews 124 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Large , spacious room. Exceptionally comfortable bed & pillows with the best hotel mattress I've ever slept on. For me, the room comfort is the most important aspect of the hotel. My hotel room 709 included a good size desk & chair, plus easy chair & thick curtains which block all light. The room was also very quiet. Bathroom spacious... More 

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Madison, Wisconsin
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Have stayed in Los Angeles area a fair number of times and decided to visit the southern metro area for the first time. Had a very nice time and wish we would have visited earlier. The hotel was very nice with good views of harbor. Suppose I expected that but did not expect how easy parking and the quality of... More 

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Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We were welcomed by Brandon at the front reception desk - that was the beginning of a very positive experience with this hotel. Brandon was warm, efficient, and accommodating. He graciously upgraded us to a lovely room with a killer view of the harbor. The room was clean, well appointed, and spacious. The bed was very comfortable. The air conditioner... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Excellent for pre and post cruise. Concierge organised tour to Universal Studios. Stored our luggage after cruise to take tour of LA then shower prior to 11 pm flight home. Comfortable beds, room service pizza excellent, friendly set affect willing to make your stay enjoyable.

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46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Terence1948, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

Wasco, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When I walked into the Crowne Plaza I was wowed by its richy feel. We were greeted promptly and thanked for being a platinum rewards member. The desk staff gave us information on the eateries near by. Their friendliness made us feel welcomed. The room was clean and nice with an awesome view. I could see the port and the... More 

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear GW, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

Kailua Kona, HI
Top Contributor
178 reviews 178 reviews
60 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Checking in went very smoothly and efficiently. We were upgraded to a mini suite which worked out great as our traveling companions had trouble with their reservation and stayed with us till that was sorted out. The front desk was busy as I'm sure housekeeping was as there were lots of flight crews coming and going. The lobby and common... More 

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Keikidoc , Thank you for choosing us! We understand that you have many choices to choose from which is why we appreciate your decision. We truly hope that we have lived up to your expectations. Thank you for your honest feedback! We hope to see you again soon! Sincerely, Sandra Sooklal Director of Sales More 

bakersfield, CA.
Top Contributor
128 reviews 128 reviews
39 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was attractive and clean, evening staff member Edison was very nice with a professional demeanor. It stayed very quiet making for a restful evening. Hotels I have noticed in the area are more of an older motel feeling. None of which I would stay in. I felt very safe and comfortable. Complimentary underground parking was a plus. Good... More 

Was this review helpful? Yes 2
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear terrynkathy, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a... More 

1 review
3 of 5 stars Reviewed 5 weeks ago

Truly they need work on some things. There was only one staff member that actually seemed interested in helping me, I believe his name was Nick, But overall I did not feel welcome at all. The evening staff are definitely more helpful.

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IHGCare, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Donovan H, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We apologize for your dissatisfaction on some of our staff and services. The feedback we receive from our valued guests, like... More 

Chicago, Illinois
Contributor
11 reviews 11 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 17, 2015

We stayed a weekend at this property while visiting family members in Torrance. The hotel is right on the historic LA Waterfront. Its a very interesting mix of the utilitarian brutality of the working LA port as well as some charming elements surrounding. It is understandably a popular hotel for the night before people leave on a cruise. The cruise... More 

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46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear bspitt, Thank you for choosing us! We understand that you have many choices to choose from which is why we appreciate your decision. We truly hope that we have lived up to your expectations. We understand our need for updating and are very excited for upcoming renovations this year! It will only get better from here. Thank you for... More 

Orillia, Canada
Top Contributor
90 reviews 90 reviews
25 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed February 16, 2015

This is a lovely hotel, just 2 minutes from the Pier in San Pedro. They have a shuttle van that takes you to your ship from the hotel for $5.00 pp. We were a late evening arrival and were greeted by a very nice young man named Nick, at Reception who had taken the liberty of upgrading us to a... More 

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear russell85, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a... More 

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