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Crowne Plaza Los Angeles Harbor Hotel

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601 S. Palos Verdes Street, San Pedro, Los Angeles, CA 90731
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Crowne Plaza Los Angeles Harbor Hotel
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Crowne Plaza Los Angeles Harbor Hotel
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356 reviews from our community

Traveler rating
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    76
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46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sacramento, California, Usa
Top Contributor
280 reviews 280 reviews
28 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 1 week ago

Located in the San Pedro area of Los Angeles. I visited this hotel recently. Staff were friendly, professional, and articulated. Hotel check in process some five to ten minutes and the check out process was quick. Staff was aware of the area and made suggestions as requested. Hotel has an onsite restaurant Blu to which I tried for Happy Hour.... More 

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Sacramento, California, Usa
Top Contributor
280 reviews 280 reviews
28 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 1 week ago

Located in the San Pedro area of Los Angeles. I visited this hotel recently. Staff were friendly, professional, and articulated. Hotel check in process some five to ten minutes and the check out process was quick. Staff was aware of the area and made suggestions as requested. Hotel has an onsite restaurant Blu to which I tried for Happy Hour.... More 

Was this review helpful? Yes
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear DennyT, Thank you for taking the time to write a review on TripAdvisor. Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. We foresee great changes and property improvements very soon. We understand our need for updating and are excited to share our "new look" once we undergo renovations this year. Sincerely,... More 

El Centro, California
1 review
3 of 5 stars Reviewed 1 week ago

I stayed here as a government employee, and upon check in, I was assigned a room on the 6th floor. The lights in the main part of the room didn't work, and so I was given a room on the 9th floor instead. This room was clean, but the alarm clock didn't work, and so after reading the wake up... More 

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46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear StanleyW, Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry we fell we fell below your expectation regarding your wake up calls. We will address these points. I assure you the feedback of our Hotel will be reviewed and most certainly forwarded to... More 

Painesville, Ohio
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This property is average and showing its wear. It is however, extremely convenient for cruising out of the LA Cruise Port. Ask for a room facing the cruise port. It was such a delight to wake up and see our ship sitting in port waiting for us to board. There is an Enterprise car rental office on site. Very convenient... More 

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46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear LennieW, Thank you for choosing us! We understand that you have many choices to choose from which is why we appreciate your decision. We truly hope that we have lived up to your expectations. We understand our need for updating and are very excited for upcoming renovations this year! It will only get better from here. Thank you for... More 

Top Contributor
138 reviews 138 reviews
5 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Large , spacious room. Exceptionally comfortable bed & pillows with the best hotel mattress I've ever slept on. For me, the room comfort is the most important aspect of the hotel. My hotel room 709 included a good size desk & chair, plus easy chair & thick curtains which block all light. The room was also very quiet. Bathroom spacious... More 

Was this review helpful? Yes 2
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Shoreexcursions, Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provided comfortable and friendly accommodations. We appreciate your nice comment regarding our guest rooms. We foresee great changes and property improvements very soon and hope we get the opportunity to welcome you back. Sincerely, Sandra Sooklal Director of Sales More 

Madison, Wisconsin
Contributor
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have stayed in Los Angeles area a fair number of times and decided to visit the southern metro area for the first time. Had a very nice time and wish we would have visited earlier. The hotel was very nice with good views of harbor. Suppose I expected that but did not expect how easy parking and the quality of... More 

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Jeff61, We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a true testimony... We hope to welcome you back soon!! Sincerely, Sandra Sooklal Director of Sales More 

Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were welcomed by Brandon at the front reception desk - that was the beginning of a very positive experience with this hotel. Brandon was warm, efficient, and accommodating. He graciously upgraded us to a lovely room with a killer view of the harbor. The room was clean, well appointed, and spacious. The bed was very comfortable. The air conditioner... More 

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Kim K, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent for pre and post cruise. Concierge organised tour to Universal Studios. Stored our luggage after cruise to take tour of LA then shower prior to 11 pm flight home. Comfortable beds, room service pizza excellent, friendly set affect willing to make your stay enjoyable.

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Terence1948, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

Wasco, California
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2015

When I walked into the Crowne Plaza I was wowed by its richy feel. We were greeted promptly and thanked for being a platinum rewards member. The desk staff gave us information on the eateries near by. Their friendliness made us feel welcomed. The room was clean and nice with an awesome view. I could see the port and the... More 

Was this review helpful? Yes 2
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear GW, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

Kailua Kona, HI
Top Contributor
178 reviews 178 reviews
60 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 3, 2015

Checking in went very smoothly and efficiently. We were upgraded to a mini suite which worked out great as our traveling companions had trouble with their reservation and stayed with us till that was sorted out. The front desk was busy as I'm sure housekeeping was as there were lots of flight crews coming and going. The lobby and common... More 

Was this review helpful? Yes 2
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Keikidoc , Thank you for choosing us! We understand that you have many choices to choose from which is why we appreciate your decision. We truly hope that we have lived up to your expectations. Thank you for your honest feedback! We hope to see you again soon! Sincerely, Sandra Sooklal Director of Sales More 

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