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Crowne Plaza Los Angeles Harbor Hotel

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601 S. Palos Verdes Street, San Pedro, Los Angeles, CA 90731
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Crowne Plaza Los Angeles Harbor Hotel
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369 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Amsterdam, The Netherlands
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here two nights. It was the starting and endpoint of our tour from LA to Las Vegas and San Francisco and back. We come from Holland so it was important to have a hotel near LAX. It was easy to find, good parking facility and free WIFI. Room was clean and good bed. Hotel was quiet so we... More 

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Cabo San Lucas Mexico
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Check in process smooth. Bellman tried to save us $ on a private car service to long beach, his intention was good but the car hadnt arrived after waiting 30 minutes.. UBER was there in 5 . Shuttle to cruise port was a nice perk and the morning bellman was well organized

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Samalama1966, Thank you for writing a review about your recent stay with us. I am delighted to hear that you were satisfied with the service you received from the staff as well as the shuttle service going to the cruise port. Our hotel is committed to providing our guests with the highest quality services and facilities. Your loyalty and... More 

Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 20, 2015

After much research we booked this hotel for an overnight pre-cruise stay. IMO - this is "the" place to stay in San Pedro. This property is conveniently located within easy walking distance of many great dining options, attractions and shopping options. We had lunch & breakfast at the hotel during our stay and found both the quality of service &... More 

Was this review helpful? Yes 3
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear SeaFish, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

Sierra Madre, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 17, 2015

My g/f and I just wanted to do a little overnight getaway down in the San Pedro/Long Beach area, arriving at the hotel separately, but having the same initial bad impression made by the complete lack of anyone waiting to valet our cars (despite the large "Valet" sign up front). We only learned that the bellmen double as valets by... More 

Was this review helpful? Yes
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Crisismanager, Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the restaurant service and food. We are sorry we fell we fell below your expectation regarding the valet parking and front desk. We will address these points. I assure you... More 

Travelers are raving about these Los Angeles hotels

Northern Virginia
Level Contributor
99 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed May 3, 2015

If you are taking a cruise out of the LA San Pedro cruise port this is probably your best choice for an overnight stay before the cruise. The hotel does not have a shuttle service from LAX but the concierge will reserve Town Car transportation for you at a reasonable price. The hotel is located within walking distance of the... More 

Was this review helpful? Yes 3
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear MikeH, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a... More 

Williamsburg, VA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 27, 2015

This was a nice hotel with clean and comfortable rooms. We had early Che k in on the second floor with a sliding door out to the rooftop pool area. We loved this extra feature. There was a table and chair there. The pool was delightful with nice chaise lounges and a hot tub. The staff was helpful. There were... More 

Was this review helpful? Yes 2
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Gr82cruise, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

apple valley
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 23, 2015

all of them there were very nice - especially the valet park area thank you for your consideration . If you are there for one night there is no place to park except valet parking on street parking w/ meters . Good location for cruises . We were in a handicapped room and it was good , although entry door... More 

Was this review helpful? Yes
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear navymom1007, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a... More 

Chicago, Illinois
Level Contributor
211 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed April 23, 2015

Based on previous reviews on Trip Advisor, we stayed at the Crown Plaza Pre-Cruise on April 10th. The title of this review says it all. It is one block to the harbor, a Mexican restaurant down the street, and a great family restaurant for breakfast one block away on Harbor blvd. We had a great stay and the staff provided... More 

Was this review helpful? Yes 2
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear coolbreeze2, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

Los Angeles, California
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 21, 2015

This is a great place to stay it is walking distance to great restaurants and local attractions portocall is just foot steps away from the freshest sea food in town from lobster to crab to smoked fish , local stores to find souvenirs and the best bars in town!!! Tour the navy ship or the aquarium best bets you will... More 

Was this review helpful? Yes 2
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear YeseniaF, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

Calgary, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 19, 2015

We have stayed here many times prior to taking a cruise. The location is on q quiet street with just a short walk to restaurants, the harbour, and convenient shops. The rooms are very clean and comfortable. Staff are very friendly and accommodating. The hotel provides free shuttle service to and from the cruise ship terminal. We especially appreciated the... More 

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear SierraGuy56, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a... More 

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