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Crowne Plaza Los Angeles Harbor Hotel

3.5 of 5 601 S. Palos Verdes Street, San Pedro, Los Angeles, CA 90731
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Crowne Plaza Los Angeles Harbor Hotel
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Crowne Plaza Los Angeles Harbor Hotel
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336 reviews from our community

Traveler rating
    86
    134
    70
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    25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carlsbad, CA
Top Contributor
134 reviews 134 reviews
11 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice Hotel, clean , safe and great beds. Heating/cooling is noisy but OK. Views of the Harbour if you ask for a high room and request a view. Restaurant is OK but the Bar scene is excellent. Nice walk to the harbor and the artzie parts of town.

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear jrodenhausen, Thank you for choosing us! We understand that you have many choices to choose from which is why we appreciate your decision. We truly hope that we have lived up to your expectations. We understand our need for updating and are very excited for upcoming renovations this year! It will only get better from here. Thank you for... More 

Pleasanton, California
Top Contributor
76 reviews 76 reviews
36 hotel reviews
85 helpful votes 85 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked this hotel thinking that the parking and shuttle service is free based on the previous reviews I see on here, but to my dismay at checkout, I found that they charge $15 per day for parking and $5 per person for shuttle service to the cruise center. What a rip off! For the four of us, we can... More 

Was this review helpful? Yes 2
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear HipHipHop, Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provided comfortable and friendly accommodations.We are sorry we fell below your expectation regarding the parking and shuttle service. We will address these points. I assure you the feedback of our Hotel will be reviewed and most certainly forwarded to the appropriate... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I came visit my friend who stayed there.I dropped her off and realized I forgot something.I called back and told them the Room number and was asked for the name and I told them my friend's name and he asked me to repeated it many times and told me it is not correct.I knew my friend for more than 10... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear aoomy, Thank you for taking the time to leave us your feedback. We would like to have the opportunity to further assist you with your concerns. I have sent you a private message in order for us to further investigate. I look forward to hearing back from you. Sincerely, Faith R Case Manager IHGCare More 

Melbourne, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 20, 2014

This hotel made our stay easy before we went for a cruise. The restaurant food was good and reasonably priced. There was a little store for snacks and things forgotten. The shuttle took us directly to the cruise terminal. We would definitely stay here again. Staff were friendly and helpful.

Was this review helpful? Yes 2
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Cruzin42, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a... More 

Walla Walla, Washington
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 18, 2014

Amazing rooms and customer service! We booked a room at a very reasonable rate, and were able to upgrade to an amazing suite for $20. Our evening concierge, Jimmy, called Whale and Ale restaurant to stay open late for us, and they did. When it appeared our guests (pre-cruise stay) didn't have their necessary travel documents and might miss the... More 

Was this review helpful? Yes 3
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Karen L, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town.... More 

Dallas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 8, 2014

This was a very spacious hotel. Room was very clean. Staff was very nice. Not much around the hotel. But still a convenient locationIf you have a car. Very close to cruise ports. Parking was free,so that was a plus. Also upgraded to a suite as a priority reward member

Was this review helpful? Yes
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear maxijet, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a... More 

Columbia, South Carolina
Contributor
18 reviews 18 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 6, 2014

We have used the Crowne Plaza on three different cruises,both pre and post. On every stay we have had great accommodations. The hotel is conveniently located. A good Mexican restaurant is a half a block away, a great pastry shop a couple of blocks,(Mishi's Strudel Bakery & Café), and San Pedro Fish Market, often referred to as the Disneyland of... More 

Was this review helpful? Yes 1
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear bill1jan, Thanks so much for the 5-star rating review! We are so proud of our staff for their continous dedication to serve our wonderful guests like you! We're glad that you experienced the best of the best and it can only get better! We look forward to seeing you in the future, the next time you're in town. Thanks... More 

Fort Lauderdale, Florida
Top Contributor
129 reviews 129 reviews
19 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed December 2, 2014

We stayed at the Crowne Plaza in San Pedro the night before going on a cruise. Very good choice. From LAX to the hotel took about 30 minutes in rush hour . The room was a nice size and very pleasant. The bed was really comfortable. We did not eat in the hotel. Instead, we walked to the water front... More 

Was this review helpful? Yes 4
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear RBeam, Thank you for acknowledging our great staff! We're so happy to hear that our team was able to make your stay an excellent one. We truly appreciate that you took the time to share your honest experience on TripAdvisor. We have a lot to offer here in San Pedro and we're so glad that your experience was a... More 

Hamilton, Canada
Top Contributor
75 reviews 75 reviews
10 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed November 27, 2014

We chose the Crowne Plaza for our pre and post cruise stay because it was close to the Los Angeles Cruise Terminal. It is also easy walking distance to the USS Iowa. The room was comfortable and we loved the toiletries provided, especially the lemon scented soap. The carpet in the hallways is thick and well padded. While great for... More 

Was this review helpful? Yes
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Barheat, Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the hotel. We are sorry we fell we fell below your expectation regarding accommodating your transporation needs. We will address these points. I assure you the feedback of our Hotel... More 

Athens, Greece
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 26, 2014

A conveniently placed hotel,very near to Long Beach Port and for sightseeing around.A pleasantly decorated hotel,with comfortable rooms ,clean and quiet.Breakfast and dinner more than ok.Sure I will prefer it again.

Was this review helpful? Yes 2
46Sandra1967, Director of Sales at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Fotis K, Thank you for your feedback; we take our guest feedback comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the hotel. We certainly hope we get the opportunity to welcome you back!! Sincerely, Sandra Sooklal Director of Sales More 

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Additional Information about Crowne Plaza Los Angeles Harbor Hotel

Address: 601 S. Palos Verdes Street, San Pedro, Los Angeles, CA 90731
Phone Number:
Location: United States > California > Los Angeles > Harbor , San Pedro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Los Angeles Harbor Hotel 3.5*
Number of rooms: 244
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza

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