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DoubleTree by Hilton Hotel San Pedro

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DoubleTree by Hilton Hotel San Pedro

3.5 of 5
2800 Via Cabrillo Marina, Los Angeles, CA 90731 (Formerly Marina Hotel Port of Los Angeles/San Pedro) (Harbor)
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DoubleTree by Hilton Hotel San Pedro
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66%
Ranked #88 of 301 hotels in Los Angeles
3.5 of 5 stars 243 Reviews
Most recent review
“Ver comfortable”
4 of 5 stars Reviewed August 23, 2010
CaptainD4 San Diego, California
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243 reviews from our community

Traveler rating
    68
    84
    56
    23
    12
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Families
47
 
Couples
86
 
Solo
18
 
Business
56
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
There are newer reviews for DoubleTree by Hilton Hotel San Pedro
See the most recent reviews
San Diego, California
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
“Ver comfortable”
4 of 5 stars Reviewed August 23, 2010

The beds are probably the most comfortable I've ever slept in, including my own. If you get a harbor view room, the sunrise will help wake you up. What a gorgeous morning view! We also stayed one night in the south wing. The stairway there needs cleaning up, with old dirty paint and the fire system piping looking rather ugly... More

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DoubleTreeMgmt, General Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review
December 20, 2010

Dear CaptainD4: Thanks for taking the time to write some comments. We will definitely address the stairwell appearance as noted. As a FYI, the south wing does have a "smoking section" and I assume the opening and closing of doors enables smoke to seep into the hallways. We will certainly attempt to assign your room away from that wing if... More

dallas
1 review
“Quality Hotel”
5 of 5 stars Reviewed August 19, 2010

A hotel that delivers on service and hospitality. The room i was assigned was better than expected. I paid the extra $30 for a "marina view" and was well worth the extra money.I had two full windows that had a wonderful view of marina water and boats. The hotel sits on cabillo marina and my view from the room was... More

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DoubleTreeMgmt, General Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review
December 20, 2010

Dear NJWhoser: I'm glad your experience at our hotel was excellent and you enjoyed the lovely marina views!!! Thanks for sharing your comments and giving kudos to our team. We strive every day to exceed our guest's expectations. Wishing you a terrific Holiday and New Year!!! We look forward to seeing you again soon. Regards, Benson Lee General Manager More

bigmark
Top Contributor
73 reviews 73 reviews
68 hotel reviews
Reviews in 38 cities Reviews in 38 cities
33 helpful votes 33 helpful votes
“Great Stay”
5 of 5 stars Reviewed August 13, 2010

Stayed for 1 night whist touring around LA, cant fault the Hotel, great service, clean, friendly staff, Pool & Hot tub Good, food was good in Hotel, had dinner & breakfast, Free Pool in Bar Area , kept the childrenn quiet whilst we enjoyed a beer , Marina Offers good views, love the boats ! Free Parking, my only moan... More

Was this review helpful? Yes
See 2 more reviews by jollyjenks for Los Angeles
DoubleTreeMgmt, General Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review
December 20, 2010

Hello JollyJenks: Nice to see many of our hotel amenites was enjoyed by yourself and the family. We are a perfect location to see all the sites of Los Angeles nearby. Our marina views are lovely and if you catch the sunrise even more. As for your internet question, Hilton Honors Diamond and Gold Members receive it complimentary and we... More

Highlands Ranch, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Nice Hotel, dumpy area”
3 of 5 stars Reviewed August 3, 2010

San Pedro has gone down hill.....decent hotel, if the Marina weren't there, nothing to look at. Bar Service was lacking. Rooms have been nicely redone although the bathrooms could use some attention.

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OperationsDir, Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review
November 15, 2010

Dear TravlersfromCO, First and foremost, thank you for commenting on our hotel. Each review from our guests help us move towards providing warmth and hospitality. They also let us know our satisfaction ratings amongst each stayt. We are looking into your comments and have passed them on to the proper department managers. On your next visit, please don't hesitate to... More

Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“WORST stay at a Hilton affiliated Hotel EVER”
1 of 5 stars Reviewed July 27, 2010

My wife and I booked a cruise with my side of the family and decided to spend one night in San Pedro before we embarked on the ship. We booked our own room and the other three members of my family got the room next door which was adjoined. So far so good. We were told to talk to the... More

Was this review helpful? Yes 1
OperationsDir, Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review
August 8, 2010

Trekbikez, I would like to give our deepest apologies for the service and room accommodations you were provided during your recent visit to our property. This in no way reflects our quality or standards of our hotel. The hotel management will act on this information immediately. I'm hoping you can call me at your earliest convenience. When you call the... More

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Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“TERRIBLE CUSTOMER SERVICE”
1 of 5 stars Reviewed June 22, 2010

BE VERY CAREFUL, when booking online. THEY WILL NOT WORK WITH YOU IF THERE ARE ANY CHANGES IN YOUR PLANS. I made a reservation, and paid for 2 nites - 3 months in advance for an aunt that was coming into town for a grad in June. She passed away in April and I contacted the hotel to tell them... More

Was this review helpful? Yes 1
OperationsDir, Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review
June 24, 2010

AANITA66, I would like to give our deepest apologies for the service you were given during your recent inquiry about changing the dates on a pre-paid reservation. I would like if we could discuss this matter further by calling the hotel and asking for the Director of Hotel Operations – Erik Burkhart. More

Buffalo Grove
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Upcoming Pre-Cruise Stay - Great Customer Service Experience”
5 of 5 stars Reviewed May 28, 2010

Checked Out the DoubleTree & Crowne Plaza For A Pre-Cruise Stay In June. Found The DoubleTree Staff To Be Very Courteous & Professional. Received Immediate & Very Satisfactory Answers To All My Questions.

Was this review helpful? Yes 1
Santa Clara, California
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Great hotel to stay when going on a cruise out of San Pedro”
4 of 5 stars Reviewed April 22, 2010

I stayed at this hotel for one night prior to going on a cruise that was leaving from San Pedro. The hotel allowed us to park our car in their lot for the week we were gone and provided shuttle service to and from hotel to the pier. The room is comfortable and clean. Quiet. The food at the restaurant... More

Was this review helpful? Yes 1
Bangalore
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Nice view from the room!!”
3 of 5 stars Reviewed April 1, 2010

This was a lovely place!! Cozy rooms surely recommended

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rochester
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“This is the place to stay pre-cruise......”
5 of 5 stars Reviewed March 14, 2010

We stayed in this Doubletree the night before our cruise. This is the perfect hotel to relax and wind down in the night before. The rooms and the hotel are extremely clean. As we walked to our room we saw employees cleaning and there is a sense of cleanliness in the air. Our room overlooked the marina and we were... More

Was this review helpful? Yes 1
DoubleTreeMgmt, Management at DoubleTree by Hilton Hotel San Pedro, responded to this review
April 7, 2010

Dear Prince043: Thanks for grading us with high scores, and calling us the "perfect place" !!! Great to see your long travel from Rochester, NY to Southern California was rewarded with a wonderful experience at our hotel...!!! I will definitely share with the team. May you continue to have great travel experiences...!!! Regards, Benson Lee, GM More

 
 
DoubleTree by Hilton Hotel San Pedro
DoubleTree by Hilton Hotel San Pedro
3.5 of 5 stars 243 reviews
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Hotel Summarization (Beta)

What travelers say

  • “Cruise ship” (6)
  • “Very nice” (6)
  • “Marina view” (5)

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Additional Information about DoubleTree by Hilton Hotel San Pedro

Address: 2800 Via Cabrillo Marina, Los Angeles, CA 90731 (Formerly Marina Hotel Port of Los Angeles/San Pedro)
Phone Number:
Region: United States > California > Los Angeles > Harbor
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#79 Family Hotels in Los Angeles
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Doubletree San Pedro
Doubletree Los Angeles
Los Angeles Doubletree

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2800 Via Cabrillo Marina
Los Angeles, CA 90731
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