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DoubleTree by Hilton Hotel San Pedro

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2800 Via Cabrillo Marina, Los Angeles, CA 90731 (Formerly Marina Hotel Port of Los Angeles/San Pedro)
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What travelers say:
Very nice
(4)
DoubleTree by Hilton Hotel San Pedro
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DoubleTree by Hilton Hotel San Pedro
DoubleTree by Hilton Hotel San Pedro
DoubleTree by Hilton Hotel San Pedro
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656 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Green Valley, Arizona
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wonderful staff made this stay nice - we were in a newly remodeled king suite - with great view of the harbor - we purchased the breakfast/park/cruise package - what a great deal - breakfasts were wonderful, wonderful service, Shuttle service was the best - even had the hotel manager filling in as shuttle driver a couple of times -... More 

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1 review
3 of 5 stars Reviewed 5 days ago NEW

the staff we encountered were excellent. however, room was lacking a fridge, no one helped us with our luggage, which was quiet a bit with two small kiddos. The room was clean and quiet. Plain...guess, was expecting a bit more pizzazz for the price! Room service menu could use improvement and variety, as well as no menus were left in... More 

Review collected in partnership with DoubleTree by Hilton

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1 review
2 of 5 stars Reviewed 6 days ago NEW

Very poor room quality. The furnishings are falling apart, and appear dirty. The desk chair was replaced with a stained banquet chair. Luckily, the bed itself was the only clean and comfortable thing in the room. Management has practicably abandoned the rooms.

Review collected in partnership with DoubleTree by Hilton

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Peter S, Front Office Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

Thank you for sharing your experience. Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. We foresee great changes and property improvements very soon with our rooms renovation. We are excited to share our "new look" in the near future! . Thank you for bringing that to our attention. We look forward of... More 

Los Angeles, California
2 reviews
5 of 5 stars Reviewed 1 week ago

From the time of the arrival to the departure everyone on the staff was very help and pleasant, very nice experience will go back again. Where the hotel was located was really nice because of the surroundings of the water and the variety of things you could do were great.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Peter S, Front Office Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

Thank you for sharing your experienced. We appreciate your feedback and I'm glad that you enjoyed your stay. We are looking forward on your next visit here at the DoubleTree by Hilton San Pedro. Thanks again More 

Davisburg
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there in March 2015. The hotel is connected to the yacht club. The hotel is older and they are in the process of refurbishing it. A little pricey for the quality. We had one of the new rooms and it was fine. We had a yacht view. My family stayed in the older rooms and not as nice.

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Senior Contributor
30 reviews 30 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I booked this hotel with our group. After we arrived we were informed that during the day we would not have water and could not use the elevator to get to our room. They were under some major construction. They had one poor "bell hop" try to drag up four people's bags up three flights of stairs.... More 

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New Mexico
Top Contributor
182 reviews 182 reviews
57 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 1 week ago

We picked this hotel for a night before a cruise leaving the Port of Los Angeles.Yes, this property does need updating. Much of the carpet and furniture are a bit worn and need replacement but you would be hard pressed to find friendlier, more helpful staff and cleaner rooms. Cabrillo Beach and aquarium are a short, lovely walk from the... More 

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Peter S, Front Office Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

Thank you for sharing your experienced. Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. We foresee great changes and property improvements very soon with our rooms renovation. We are excited to share our "new look" in the near future! Thanks again. More 

San Diego, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was only there one evening to pick up a friend at the cruise terminal the next morning, but the accomodations were great. The room was clean and comfortable. Everyone that worked there was extremely friendly and helpful. I had dinner that evening and breakfast the next morning at the restaurant and being a vegetarian I actually had a selection.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Peter S, Front Office Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

Thank you for sharing your experienced. We appreciate your feedback and I'm glad that you enjoyed your stay. We are looking forward on your next visit here at the DoubleTree by Hilton San Pedro. Thanks again More 

Wilson, North Carolina
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

You could not ask for more from this hotel. As a Hilton honors member, I prefer Hilton properties but this was the best choice for us for a 1 night stay prior to our cruise. I arrived at noon and my room was ready; we got those good chocolate chip cookies. They shuttled us to and from the port. They... More 

Was this review helpful? Yes
Peter S, Front Office Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

Thank you sharing your experienced. We appreciate your feedback and I'm glad that you enjoyed your stay. We are looking forward on your next visit here at the DoubleTree by Hilton San Pedro. Thanks again More 

Daytona Beach, Florida
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pro's: Clean, comfortable rooms, free shuttle to cruise terminal, courteous staff Con's: Restaurant and bar are very open plan and not cozy, no safe in room, front desk understaffed in early morning/evening

Was this review helpful? Yes
Peter S, Front Office Manager at DoubleTree by Hilton Hotel San Pedro, responded to this review

I would like to thank you for sharing your experience. Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. We are definitely use this as a ground for training as well. Thank you for staying with us and we look forward on your next visit. More 

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