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All 322 Los Angeles hotels

Hilton Los Angeles / Universal City

3.5 of 5 Hotel   |   555 Universal Hollywood Dr, Los Angeles, CA 91608-1001 (Central L.A)
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79%
Ranked #46 of 322 hotels in Los Angeles
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
TerMil17 Sacramento, CA
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1,757 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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English first
Sacramento, CA
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We recently stayed at this hotel and we had a great experience. The staff were great (from bellman, front desk, housekeeping and restaurant staff). The location is very convenient if you're main visit is Universal Studios. They have breakfast options. Their Friday and Saturday buffet is awesome. Real food and LOTS of options, though it won't hurt if they can... More

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Sacramento, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

Room was clean, but carpet is DIRTY!!! Beds was comfortable. Staff friendly but snail paced elevator--bathroom decent sized. Shuttle is very convenient. Our family mostly eat at the citywalk,--varies of food, but dinner at the hotel isn't so bad. Travel with small children, so we skip the buffet. Overall, like this hotel enough to come back again

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Sydney
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We just stayed at this hotel for 5 nights and we found that the location including the free shuttle service that takes you to universal was fantastic - it was a great feature and the rooms were extremely spacious and clean however we ordered room service 3 times and all 3 times the food was not enjoyable even being uneatable... More

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HiltonUniversal, Public Relations Manager at Hilton Los Angeles / Universal City, responded to this review

Dear Guest, At Hilton Los Angeles/Universal City Hotel, we strive to create unforgettable experiences for each guest. I can understand your frustration in not receiving the level of service you have come to expect from us. We thank you for choosing our hotel and for the feedback on our room service and restaurant as they help us to improve our... More

Modena, Italy
Top Contributor
104 reviews 104 reviews
103 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I arrived by car and self parked in the garage, which has dedicated elevators. If you turn left as soon as you enter the parking level (self parking on P2 and P3), you find the already modernized elevators that take to the lobby. If you turn right, you find other elevators on the side of the building and you will... More

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Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

You only have two choices up the universal city: Sheraton or Hilton. Anyway, so the room is not spacious and not new. I feel it never renovates since 80s. Staff are pretty friendly but not really helpful. The shuttle service is extremely convenient but make sure you catch the last one. Try the buffet here, for the price (50usd++), it... More

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HiltonUniversal, Public Relations Manager at Hilton Los Angeles / Universal City, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to... More

The Burgh
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Above all, the staff was exceptional, and the hotel was very clean, despite being extremely busy with an international crowd of families with kids of all ages - impressive. (If you want a laid out buffet, at meal time and easy access to either Universal or the highways, and cleanliness, as we did, this is a great choice.)

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Copenhagen, Denmark
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed there to be close to universal studio - it is a 5 min walk there. They do have a shuttle which seems meaningless... Rooms are of a good size for a family of four. Our room had an excellent view of the city from the 15th floor. Room service was fast and relatively cheap. The breakfast buffet was... More

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San Diego, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff here is really great,Someone always there to help.If you need directions to tourist spots ask the bell desk.The have pre printed step by step directions. Loved that.Shuttle comes by every 15 mins to take you to universal/city walk. You can walk it only takes a few minutes. Love that the pool is open till 12am.

Review collected in partnership with Hilton Hotels & Resorts

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

- we arrived a 7am and there was no rooms available so we stored our bags and enjoyed the breakfast buffet - buffet was decent for price 23/person... Lots of Asian inspired food and varieties of yogurts, but eggs and waffles were cold two mornings in a row -bathroom has great mirror lighting and the bed was comfy -great view... More

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Norman, Oklahoma, United States
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family was on it's last stop of a two week vacation. We got to the hotel and greated by very friendly bell-hops and a valet to park our car. They gave us directions on where to go and they would take care of our bags and car. I proceeded to the check-in desk around 1:00 p.m. There was one... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(22)
  • Free shuttle(14)
  • Great view(8)
  • Room service(8)
  • Continental breakfast(6)
  • Friendly and helpful(5)
  • Theme park(5)
  • Short walk(5)
  • Would definitely stay(4)
  • Great location(3)

Additional Information about Hilton Los Angeles / Universal City

Address: 555 Universal Hollywood Dr, Los Angeles, CA 91608-1001
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Los Angeles / Universal City 3.5*
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Also Known As:
Hilton Los Angeles / Universal City Hotel Los Angeles
Hilton Universal City
Universal Hilton
Los Angeles Hilton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Los Angeles #28 Family Hotel in Los Angeles #36 Romantic Hotel in Los Angeles #40 Business Hotel in Los Angeles
Hotel Class
Official Description (provided by the hotel)
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Silver level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located at the main entrance to Universal Studios Hollywood and CityWalk Los Angeles. ... more   less 
Number of rooms
482

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