I was a guest of the Hilton, Universal City from June 23 to June 26, 2008. It was a great experience starting with check in with Fidel at the Front Desk.......and my "alcove" room, which was amazing....(and complimentary fruit, cheese and cookie basket) as a surprise! Housekeeping was exceptional, Vilma with room service was great.....William in the lounge area made... more

This was our second time at this hotel and we stayed for three nights. As Hilton gold members we were upgraded to a room on the executive floor overlooking Universal studios. The room was lovely and large with nice decor and very comfy bed! Additional to our upgrade, we received complimentary breakfast every morning and after half an hour of... more

There are two great things about this hotel - proximity to Universal Studios and their abundance of good food at their buffet dinners and breakfast on Sunday! The rooms look tired and need updated - including the tvs. The shower had very little pressure and was disappointing. The staff was luke warm with the worst being the check in desk.... more

We recently stayed at the Hilton to be close to Universal Studios. They have a shuttle service that picks up about every 10 minutes to take you to Universal Studios/City Walk which was very nice. The hotel has a nice lobby, but the rooms could just use a little bit of updating. Our first problem was the early check in... more

My husband and I stayed at this hotel for 3 nights in June 2008. Staff were great and the room was very clean, spacious, and had a great view. I think our favorite part of it was the outdoor pool area. The pool was clean and was the perfect temperature. It also had a poolside bar where you could purchase... more

Hilton never lets us down and this hotel was not an exception to that. Stayed for 3 days and 2 nights as part of our family LA/Hollywood vacation. We had a wonderful stay at this hotel and our expectations were well met. The location is so convenient to Universal Studios Hollywood...its probably about a 15 min walking distance or about... more

My boyfriend and I stayed at the Hilton Universal simply because we were going to Universal Studios and for that it was perfect. It is a 5 min walk from the hotel. Plus you have the City Walk for restaurants and shopping in the evening. The hotel however is in need of a refurb. The rooms are very big but... more

We all really enjoyed the Hilton. We had an amazing view of Universal Studios and we were upgraded to the executive floor which included a free breakfast every morning for the four of us. The breakfast was great and the staff were excellent. Our room was very clean. We walked over to Universal Citywalk and the Studios all the time,... more

Overall, it was a good location esp if you are visiting Universal Studios. We could see the place from our room. And the bed was the most comfortable we've ever slept on! Also, there was a 24hrs Ralphs (supermarket) just 5min away, so that made us happy. Other than that, no complains about the room & the hotel except I... more