We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 323 Los Angeles hotels

Hilton Los Angeles / Universal City

3.5 of 5 Hotel   |   555 Universal Hollywood Dr, Los Angeles, CA 91608-1001 (Central L.A)
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book now and save 20%
Save Saved
You added Hilton Los Angeles / Universal City to your Saves list
Hilton Los Angeles / Universal City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
79%
Ranked #41 of 323 hotels in Los Angeles
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
PerlaRolandGian Milpitas, CA
  • Overview
  • Reviews (1,760)
  • Photos (709)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (292)
  • Location
  • More
Write a Review

1,760 people have reviewed this hotel

Traveler rating
    705
    659
    247
    89
    60
See reviews for
677
444
75
242
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Milpitas, CA
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Located near Universal Studios, this hotel was the perfect place to stay. We stayed on the 22nd floor and got the awesome view of the city. The lobby was beautifully decorated, very elegant. It was busy the day we went due to some conference going on, and the lobby was packed. The wait to the elevator was longer, but we... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We had a lovely stay at the Hilton Universal City recently and would definitley go back. The rooms are a good size and give a nice view over Los Angeles. They were very clean with very soft beds and large screen TV's. The location is brilliant and only a five minute walk to Universal Studios and City Walk. There really... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 3 nights after a week in Orange and before 4 days in Vegas and were really please with our stay. The rooms were clean and comfy with great views but the main plus was the location. 5 mins walk to Universal and Universal city walk or there is a free shuttle bus and a 5 min... More

Was this review helpful? Yes
Chicago, Illinois
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The only great thing about this hotel was the close proximity to Universal Studios and subway. It was nice to be within walking distance to it. We were able to walk to the park and the City Walk for lunch and dinner. Also, it was a quick walk down the hill to the subway train. We were able to quickly... More

Was this review helpful? Yes
HiltonUniversal, Public Relations Manager at Hilton Los Angeles / Universal City, responded to this review

Dear Guest, We appreciate your feedback as we use these valuable insights to improve our property and services. We are currently renovating our elevators to be faster, more energy efficient and invite you back to try them out. A hotel representative will reach out to you shortly to discuss your experience in further detail. Thank you for the recommendation of... More

West Midlands
Top Contributor
98 reviews 98 reviews
32 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We holidayed in LA late July/early August and used the Hilton as our first stop to orientate ourselves. The hotel is clean and tidy and staff are pleasant and helpful. The hotel is 10minutes walk from the Universal theme park and City Walk and a free shuttle bus runs every 15minutes or so. Breakfast for the 4 of us (2... More

Was this review helpful? Yes
Austin, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If your looking for a 5 star hotel with all the bells and whistles - this is the place for you. This was the third Hilton we stayed at during our West coast swing. We stayed in an upgraded Alcove room, and I must say that it was average. Nothing wrong - nothing special, just average. Trams to Universal Studios/City... More

Was this review helpful? Yes
Albany, Oregon, USA
Contributor
18 reviews 18 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is a great choice even for visiting tourist attractions beyond Universal Studios. It is only a 10-15 minute drive to Hollywood Blvd or Griffen Park, and we drove all over L.A. while staying there for 5 days. You can walk to the Universal Park or City Walk (lots of restaurants, Boca Del Beppo is the best!) in about... More

Was this review helpful? Yes
HiltonUniversal, Public Relations Manager at Hilton Los Angeles / Universal City, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with our current elevators. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another... More

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Major problem with the elevators- it took me 20' to "escape" (that's what it felt like!) from my room to the lobby, this morning, and every trip from the 24th floor took at least ten minutes. management openly acknowledges the problem with signs and notices in the rooms. They are renovating the elevator system. The staff is quite apologetic. I... More

Was this review helpful? Yes
Los Angeles, California
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed 4 nights with two rooms. From the pre arrival emails through to departure the staff were super courteous, sincere and helpful. Great location, nice hotel and pool area,and as we say perfect hosts. The lifts were a little slow, but this really was no big deal. Certainly recommend.

Was this review helpful? Yes
Solana Beach, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spending 90+ days at the Universal Hilton this year, I can highly recommend this hotel. Bar none, this is the friendliest staff ever assembled. I will be returning next year for a similar stay, and already look forward to that occasion.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hilton Los Angeles / Universal City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Los Angeles / Universal City? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(22)
  • Free shuttle(14)
  • Great view(8)
  • Room service(8)
  • Continental breakfast(6)
  • Friendly and helpful(5)
  • Theme park(5)
  • Short walk(5)
  • Would definitely stay(4)
  • Great location(3)

Additional Information about Hilton Los Angeles / Universal City

Address: 555 Universal Hollywood Dr, Los Angeles, CA 91608-1001
Phone Number:
Location: United States > California > Los Angeles > Central L.A
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Los Angeles / Universal City 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Tingo, Priceline, BookingOdigeoWL, Agoda, Reservation Counter, Amex, Venere and Otel so you can book your Hilton Los Angeles / Universal City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Los Angeles / Universal City Hotel Los Angeles
Hilton Universal City
Universal Hilton
Los Angeles Hilton

709 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (641)
Viewed
Room/suite (171)
Viewed
Hotel & grounds (111)
Viewed
Pool/beach area (23)
Viewed
View from room (82)
Viewed
Bathroom (58)
Viewed
Dining (17)
Viewed
Other (179)

Management photos: Courtesy of the property manager

Viewed
All management photos (69)
Viewed
Pool/beach area (3)
Viewed
Room/suite (22)
Viewed
Dining (10)
Viewed
Hotel & grounds (12)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (7)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Los Angeles with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Los Angeles #23 Family Hotel in Los Angeles #34 Romantic Hotel in Los Angeles #37 Business Hotel in Los Angeles #41 On the Beach Hotel in Los Angeles
Hotel Class
Official Description (provided by the hotel)
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Silver level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located at the main entrance to Universal Studios Hollywood and CityWalk Los Angeles. ... more   less 
Number of rooms
482

Questions & Answers

Questions? Get answers from Hilton Los Angeles / Universal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer