Made reservation for a Tower floor, the amenities were not there. For breakfast you have to go down to the lobby restaurant, no Lounge on the floor. Room is old and small need renovation, old T.V with limited channels. You can hear the quests talking from the next room. Last day no hot water. Left a comment card did not... more

My wife and i stayed here for 4 nights in the middle of June. We got upgraded from a basic room to a corner room on the 10th floor. Your have fantastic views over LA from this hotel because its right up on a hill. The room was large and clean, the bed was amazingly comfortable. The pool area is... more

We spent three nights at Hilton Universal City on a LA sightseeing visit after a two week tour of the US and were very impressed. We'd pushed the boat out budget-wise for a relaxing end to what had been a very busy trip. We were not disappointed. The rooms and hotel common areas are beautiful and it is a super... more

This hotel is within walking distance of Universal Studios/Citywalk. Also only 1 tube stop from Hollywood Boulevard (walk of fame & chinese theatre). The hop on/off bus connects from the hotel to other bus routes. Would definately stay there again. more

My wife and two children stayed at this hotel for four nights to attend a family function and do a little "tourist stuff". The rooms are clean and comfortable and the location is convenient for most LA attractions (notwithstanding the traffic!). The restaurant is decent and breakfast buffet is plentiful. People are friendly and helpful as well. Only two complaints... more

On the Hilton 800 number, we reserved a package with 2 Universal studios tickets and breakfast tickets. We were told the first nite would be at the higher rate, the 2nd at a AAA rate. At check-in the front desk said our rate was the higher rate for both nites. It was fixed after I questioned it. We requested extra... more

Hotel is an excellent location for visiting Universal and for hitting the Hollywood sites. The rooms were very nice, large bathrooms. The staff was very courteous and attentive. They brought a basket of fruit our first night, which was nice. I only have a couple of complaints: the prices in the restaurant and the wait for elevators. We did not... more

Stayed here for two nights. Check in was easy, everybody very friendly and keen to help you with anything you needed. Taxi's were always waiting outside, and the tour desk and bell desk extremely helpful with any enquiries whatsoever. Lovely staff and excellent clean rooms. Had a wonderful stay with not a single problem whatsoever. Would definitely stay here again! more

Hi friends, This is the first time I have stayed here and I love it. The staff are friendly and helpful, the food is good, and I found room service quick and good value. It's near to shopping, food, and Universal. It's also close to the Metro, for Hollywood, Downtown and Pasadena. The only downside is, I wouldn't pay extra... more