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Sheraton Gateway Los Angeles

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6101 W. Century Blvd, Los Angeles, CA 90045
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Sheraton Gateway Los Angeles
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Sheraton Gateway Los Angeles
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2,596 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Gateway Los Angeles
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Los Angeles, California
Top Contributor
146 reviews 146 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed December 7, 2011

I stay here a few times per year for work. I wrote a glowing review earlier in the year but I need to update it. I can't believe how the service changed in such a short time. The front desk staff, as well as the gentlemen who bring room service to the rooms are still lovely and so helpful. But... More 

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SheratonLAX, Manager at Sheraton Gateway Los Angeles, responded to this review

L2Connelly, Thank you very much for your feedback about your experiences at our hotel. We are very sorry to hear that there were areas where our level of service had not lived up to your expectations from previous visits. We will make sure to work on improving the accuracy and professionalism of all of our room service team, as well... More 

Los Angeles, California, United States
2 reviews
5 of 5 stars Reviewed December 6, 2011

I've had the good fortune of hosting events at this hotel and staying at this hotel. It's not only comfortable and relaxing, but the staf is spectacular. Billy, Estela, and all the rest are wonderfully accomodating. I highly recommend the Gateway Sheraton for personal stay or business events.

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Boston, MA
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 6, 2011

I stayed for a 1 night stay over a Saturday night. The public areas and room both seemed fairly typical for Sheraton; nice enough, with no real problems. Service was fine though I didn't ask for much. As an SPG Platinum I got a nice upgrade to a corner suite. But if you have a car, the abysmal self-parking situation... More 

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London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 30, 2011

I agree with previous reviews that this hotel has some great positives. I loved the decor and the contemporary furniture. Front desk and bar staff were excellent, and conceirge helpful. We had a suite room that provided great space for 2 adults and 2 children. But the noise from neighbouring rooms was unbearable. And being an airport hotel people are... More 

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Oxnard California
Top Contributor
352 reviews 352 reviews
53 hotel reviews
225 helpful votes 225 helpful votes
3 of 5 stars Reviewed November 30, 2011

This hotel is a typical Sheraton. Very large with lots of rooms and caters to the LAX crowd. There are two things that make this hotel worth it: 1) the parking behind the hotel is comparable to Lot C and 2) the free hotel shuttle. The lot is much smaller than Lot C but the same price of $12 per... More 

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Ventura, California
Top Contributor
256 reviews 256 reviews
67 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed November 29, 2011

Stayed the night before Thanksgiving due to an early flight out. We went to bed before 11pm to be up by 4:30am. WRONG!! Our neighbors came in at 2:30 in the morning and we could hear their entire conversation. We could also hear everyone's conversation that were in the hallway. These people stayed up for an hour talking. OH MY... More 

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 29, 2011

Stayed at the Sheraton LAX for one night after flying to LAX. Great hotel for a stop over. Was able to check in at 10am in the morning (had to wait 30 minutes - but it was 30 minutes, check in staff didn't keep us waiting any longer then they said). Room very clean and tidy and no noise from... More 

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Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2011

I stay at the Sheraton LAX a few times a year for business. Its great place to stay for business while in LA. I person that always stands out is Estela Estrada. A great server that always takes cares of our group. Always has a smile in her face and makes sure that everyone has what they need. Thank you... More 

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SheratonLAX, Manager at Sheraton Gateway Los Angeles, responded to this review

GeorgePapleko, We are so glad to hear that you Estela keeps you coming back to stay with us here at the Sheraton Gateway Los Angeles. She is certainly a wonderful member of our team, and obviously has a very positive impact on your and your team. -Sheraton Gateway Los Angeles More 

London
Top Contributor
72 reviews 72 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 21, 2011

Stayed one night before catching a flight the following day to Vegas. The hotel has a great bar and really nice pool. $20 taxi journey gets you a nice night out in Marina Del Ray. Courtesy bus to and from the airport was effortless.

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London, United Kingdom
Top Contributor
137 reviews 137 reviews
42 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed November 20, 2011

Nice and clean room, oversized bed and nice decoration. The breakfast is great. Many different options at hte buffet and gentle and kind personal. Free airport shuttle every 15 minutes.

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