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Sheraton Gateway Los Angeles

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6101 W. Century Blvd, Los Angeles, CA 90045
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Sheraton Gateway Los Angeles
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Sheraton Gateway Los Angeles
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2,615 reviews from our community

Traveler rating
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    78
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Good location and great service! want to give a special thanks to Diane Cheeks in guest services. She went above and beyond the call to assist me with getting on the internet. I am a little challenged at times with devices and she was patient and very helpful.

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Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Here's the lowdown on this hotel, from someone who stays there, and all over the world on a monthly basis. The rooms are great, always clean and spacious. The staff is friendly and helpful. In fact when I left my iPhone charger in my room by mistake, and housekeeping failed to put it in the lost and found, a manager... More 

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Crestline, California
Top Contributor
202 reviews 202 reviews
103 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Was in route to mexico. On a redeye. so took advantage of a luxury stay. Requested a corner suite upgrade, and extended 6pm checkout. (all co$ting an additional fee, of course) I very much liked it, albeit unnecessary. The Steakhouse and Lobby Bar Are excellent. The corner suite was Huge! Giant four seat round-table. Couch/ two chairs. Generous Desk/work area.... More 

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SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

It’s always good to treat yourself while traveling, and we’re glad that you enjoyed the luxury and space offered with our corner suites! We want our guests to experience the best dining in the city under our roof, and we’re thrilled that you enjoyed eating at our Paparazzi Ristorante and Rendezvous Lounge. Your insight on the Sheraton Gateway Los Angeles... More 

Karup, Denmark
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Guess I got as expected. Close to airport, free shuttle after a wait. It takes you to express parking as well, that seems to be the preferred place if you are a sheraton client to park, but trying to unload without stopping at their valet is a whole other issue.

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Ontario, California
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

Despite repeated trips to the front desk the hotel was unable to reflect the reflect the correct check out date, the result was repeated trips to the front desk for new keys and no maid service one day. My room was tired and old, depressing dark grey and mold on bathroom tiles. This place needs a major overhaul or a... More 

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SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

First and most importantly, we would like to apologize that your stay with us was not everything it should have been. We will be sure to look into what happened regarding your reservation and checkout further. Currently, we are renovating our guest room bathrooms and we hope that you will give us a chance when work is finished. Thank you... More 

Eagle, Idaho
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this Sheraton for two nights, reserving three rooms for my family as we came in for my mom's 80th birthday. Robert Torres at the Front Desk was very kind and helpful, putting my parents in a very nice room on the Club Floor, and even treating our whole party to the breakfast buffet one morning (we loved... More 

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SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Happy birthday to your mother! A LA trip is a great way to celebrate such a special birthday and we’re honored to have been a part of it. We’re thrilled that your group enjoyed our breakfast buffet in our Club Level Lounge and that you all received friendly and attentive service from our team. We hope that you will all... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

My stay at this hotel was very good. The room service was very expensive as well as valley parking. Being a single young female I was worried parking late at night and walking from the lot. Once I voiced by concerns to Claudia Baltazar, she helped me out. Claudia answered all of my questions and went above and beyond to... More 

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SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

We want all of our guests to feel comfortable and at ease at the Sheraton Gateway Los Angeles Hotel, and it’s wonderful to learn that one of our staff members could be of help. Your comments will be shared with the employee you specifically mentioned; she will certainly be happy to hear them! We hope that you will return in... More 

Ellicott City, MD
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel to be close to LAX for an early morning flight. Had a long drive to the hotel, arriving after dark, and couldn't believe it was pouring rain in LA! Pleasant surprise #1 - Valet discounted regular parking fee by 50% (surface lots are not at all convenient). Pleasant surprise #2 - Hotel is undergoing major renovation but... More 

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SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Our team works endlessly to ensure each of our guests have a marvelous experience, and we’re glad that one of our suites and several amenities really added to your experience. It’s great that our location was perfect for catching your flight out of LA and we hope that we will have an opportunity to serve you again on a longer... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Angel Joaquin you hooked it up brotha! This employee helped me out with everything from a great room to great food and parking! My wife loved it and you know what they say....happy wife happy life 😉 Definitely coming back Thank you Sheraton family!

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SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for taking the time to acknowledge one of our employees at the Sheraton Gateway Los Angeles Hotel. It’s incredible to hear that the staff member you specifically mentioned went above and beyond to make you and your wife’s experience memorable, and we will be sure to share your praise with him. We can’t wait to see you again! More 

Geneva, Switzerland
Top Contributor
82 reviews 82 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel right next to LAX, nevertheless the current remodeling of various room floors have the water cut from 10am onwards. The hotel is very comfortable and the room was quiet even been so close to LAX. Recommended if you need a hotel close to the airport.

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SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Your recommendation of the Sheraton Gateway Los Angeles Hotel is greatly appreciated! We’re happy that enjoyed a peaceful experience and close proximity to LAX. If our renovation affected your stay in any way, we apologize; our team is working around the clock to get it completed as soon as possible. Come back and join us again the next time you’re... More 

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