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Sheraton Gateway Los Angeles

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6101 W. Century Blvd, Los Angeles, CA 90045
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Breakfast for 2 Included
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Sheraton Gateway Los Angeles
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Sheraton Gateway Los Angeles
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2,722 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
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  • All months
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    (756)
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    (635)
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    (519)
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New York City, New York
1 review
1 of 5 stars Reviewed today NEW

I stayed here because I needed to do some work and take a nap before catching a red eye out of LAX. The tub had some sort of back flow issue and was pumping dirty water back into the tub (see photo). I talked to the front desk and they offered to move me to another room. But since I... More 

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Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed yesterday NEW

Dianne Cheek goes above and beyond in ensuring that your experience at the Sheraton Gateway is unique and customized just for you! We arrived with plenty of questions and she answered and guided us toward choices that were beneficial and budget friendly! Dianne is simply amazing!

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Kuching, Malaysia
Level Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed for 2 nights following long haul flight. Hotel is not consistent with most 4 star hotels and needs improvement to meet 4 star rating. Prices are definitely 4 star high and price of food outlets is also high. We used all 4 food outlets and had poor service and quality in 3 from 4. Italian restaurant quality was OK... More 

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Los Angeles, California
3 of 5 stars Reviewed 3 days ago NEW

I stayed in the two bedroom on 9th floor. I liked the entrance of the hotel because it was neat, the staff members were well dressed, the service was okay, the interior design of the room was beautiful and they offered a lot of new movies (it was not free of course) . I did not really like the room... More 

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San Francisco, California
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I have stayed here the last few weeks and I don't want to stay here ever again. Regarding the issues, I am not sure where to even begin. 1. Shuttle issues - the hotel is really close to the airport so no taxi drivers wants this ride. The hotel has a shuttle and u can get to the hotel in... More 

Was this review helpful? Yes 1
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Sheraton for 8 nights and they have been nothing short of spectacular. They were very kind and hospitable even to a point of making a special bowl of chicken noodle soup for my wife who got sick midway through our stay. They have gone above and beyond for us and we are so very grateful. Will... More 

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Perth, Australia
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed one night following flight from Australia. Large renovations appear to be underway. The room we stayed in was a bit tired, but spacious, renovations and updates will make it great. Perfect location for LAX. The concierge was incredibly helpful. Big hotel which should be great when renovation is complete.

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Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Due to a flight delay of 4 hours, we decided to extend our LA anniversary trip by one night. We rode the complementary shuttle, which comes every 15 minutes or so. After arriving, we were greeted by very friendly staff members. At time of check in I requested a high floor. I appreciated that she took the time to ask... More 

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SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Happy anniversary! It’s great to hear that the Sheraton Gateway Los Angeles Hotel helped you end your special trip off on a high note after a change in your travel plans. Our staff is committed to ensuring you have the best stay possible, which is why our team likes to ensure that you are placed in a room that best... More 

Brisbane, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had a night to catchup on sleep during a long flight back to Australia. This hotel was chosen from trip reviews; we were very happy. Breakfast was nice, bed was cosy. associate Jose Aisas was very helpful in accomodating our request for a later checkout and Coco for help with an ATM receipt issue. I'll stay again. Keep up... More 

Was this review helpful? Yes
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Your comments on the Sheraton Gateway Los Angeles are truly appreciated. Traveling through different time zones can be tiresome, and we’re happy that we could help you get well rested on your way back to Australia. Many of our guests love our signature Sweet Sleeper Beds! We can’t wait to see you again. More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

If you get lucky, you will get the chance to speak with Dianne Cheek in guest services. My check out day started with a conversation with Mrs. Cheek. Couldn't have been a better start of my day. She arranged it so that i could conclude my business that day without having to lug my baggage to the client office. The... More 

Was this review helpful? Yes
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

We’re looking forward to seeing you again at the Sheraton Gateway Los Angeles Hotel! Our team aims to provide our guests with the highest level of service possible, and it’s fantastic to discover that a member of our staff had such a positive impact on your stay. We will be sure to share your praise with her; your words will... More 

Hotel Review Summarization

What travelers say

  • Very nice(23)
  • Free shuttle(13)
  • Club lounge(12)
  • Room service(7)
  • Estela Estrada(6)
  • Airport hotel(5)
  • Valet parking(5)
  • Hotel staff(4)
  • Manhattan Beach(3)
  • CUSTOMER SERVICE(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (45)
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Dining (13)
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Accessible King Room (29)
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Club King Room (42)
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Corner Suite (45)
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Double Queen Room (35)
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Executive Suite (38)
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Jacuzzi (5)
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Pool (14)
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The Hotel (100)

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Other (9)
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