Thank you for your taking time to submit your review--appreciated. After being in the travel mode for many hours, when you arrive at your lodging destination the last thing you want to do is to have to stand in line and then wait for a room. The hotel staff's focus is to avoid any delay in getting you into your... More

Thank you for your review...yes, the hotel is "old" in terms of the tendency in the United States to demolish and replace any building whose age passes the half century mark; however, the "old gal" as we call our hotel is still providing clean accommodations, a multitude of free services which includes a shuttle service that is operated by the... More

Thank you for sharing your experience in using the hotel's day rate option. The rate plus tax provides the opportunity to rest in the hotel's tropical setting rather than spending the time at LAX. If you arrive prior to 9 a.m. and a room is available from the previous night, you will be able to check-in earlier. If a room... More

Thank you for your comments. Yes, if rooms are available from the previous night, guest can check-in prior to 10 a.m. Tired travelers are our frequent guests -- not having to wait until 2 or 3 p.m. for a room is a decided plus. The Continental breakfast hopefully gives our guests a sufficient choice of items to carry them through... More

Needless to say, after a long trip, you want to be greeted by a friendly and helpful hotel staff. If you have read previous reviews, one consistent positive reference has been about the front desk staff. "Limited English" -- regrettably there is a tendency for individuals to use that expression when speaking with a person who has an accent. Our... More

ALERT -- regrettably we may not always be clear as to the meaning of a credit card guarantee. A credit card is taken when placing a reservation to insure that if a cancellation is not received within the prescribed time, a guest who "no shows" will be billed for the room that was held for them. After 9 p.m. at... More

My preference is to say the hotel provides lodging accommodations at a moderate rate.. The word "cheap" is very subjective. If the guest was expecting to enter an opulent lobby, he would be disappointed. The hotel is a garden inn; the rooms extend over 2 acres of landscaped grounds. Interesting perspective on room size -- one reviewer will find the... More

"The service all around was personable and exceeded my expectations." A review that confirms that the staff and management accomplished our goal of good customer service is very gratifying. The hotel is idealy situated in relationship to the airport, car rental agencies, gas stations, and the Denny's restaurant. There are the "Bear Essential" items at the front desk that includes... More

Thank you for submitting a review of your recent stay. The ongoing goal of staff and management is to provide value for moderate room rates. We appreciate your glowing comments about our garden area -- as one guest described it, a foliage of tropical plants in a city desert. We have just expanded our breakfast room to include a garden... More