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Renaissance Los Angeles Airport Hotel

4.0 of 5
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9620 Airport Blvd, Los Angeles, CA 90045
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Renaissance Los Angeles Airport Hotel
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Ranked #66 of 340 Hotels in Los Angeles
A recent review
5 of 5 stars reviewed yesterday
Craig H Colleyville, Texas
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1,214 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colleyville, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

You'd expect nice common spaces and rooms at a Renaissance, and this property certainly delivers in that regard. What struck me here was the exceptional service, especially when you consider this is largely a transient overnight-before-the-early-am flight, or business meeting kinda place. The service felt resort-y and comparable to Ritz Carltons or Four Seasons I've frequented. Specifically: My normally transactional... More 

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Severna Park, Maryland
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a very nice property that is very convenient to the Airport. Staff was very courteous. Had a late dinner at the bar. Food was great. Room was comfortable. Bed was good. Pillows were good. Shower was good.

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Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to share a review of your recent visit. I am very pleased to read that you found our property's close proximity to LAX Airport convenient, that our ambassadors provided you with courteous service, that your room and bed were comfortable, and that you enjoyed dining with us. Should your travels bring you back to... More 

Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

My wife and I spent a night after a 5.5 hour flight from Washington DC with our 16 month old son (who cried for three hours). After confirming our room and our request for a pack n' play earlier in the day, we arrived at the hotel at 10:30pm. Thus began a disaster. The confirmed room and pack n' play... More 

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Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

First off, I'd like to extend my sincerest apologies for the myriad of issues you experienced during your visit. This is not the level of service that we aim to provide our valued guests and I am extremely disappointed that we fell short of both your expectations and our own. I will be sending you a private message so that... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Stayed here with my husband on a mini vacation. While the beds were comfortable, all the hidden fees were not. In order the get free Wi-Fi you had to be a member of their rewards card. Parking was a joke. The pool was under maintenance the whole time we were here and we could hear everything the guests staying around... More 

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Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I truly appreciate taking the time to share your candid feedback. While I am delighted to read that your bed was comfortable, our ambassadors were helpful and friendly, and our close proximity to LAX Airport was convenient for you, it disappoints me to read that you do not plan on returning to us in the future. I apologize for any... More 

Brisbane, Australia
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We didnt want the hassle of trying to get to the airport and drop thehire car etc. This hotel was great for a quick overnight. Check in and staff were all good. Ate at the restaurant which was fine. Not much within walking distance of this hotel in terms of food ir activities. My big complaint would be that thier... More 

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Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for sharing your experience. I am happy to read that our property acted as the perfect overnight location before your travels. Furthermore, I am pleased to learn that our ambassadors provided you with good service and that you were able to dine with us in 96th Street Bistro. I appreciate your feedback regarding our WiFi and am happy... More 

Gilbert, Arizona
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here over Memorial Day weekend and was not only impressed with the cleanliness of the hotel but the excellent service. You might think it would be noisy next to LAX but not a bit. Probably the most quiet hotel I have stayed in. Very comfortable stay and service outstanding. Great location to get to everywhere in LA.

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Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

It makes me very happy to read your review and how positive your experience at our property was. From the cleanliness of our property and quiet guest rooms, to our convenient location and excellent service provided to you by our ambassadors, it thrills me to know that you enjoyed your stay. We aim to provide our guests with memorable experiences... More 

Nashua, New Hampshire
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent 3 nights at the Renaissance LAX and found it clean, comfortable and surprisingly quiet considering it is so close to the airport.. But, what made the trip for me was the service. Everyone from the check in desk staff, to the valet staff, to the dining room staff treated me like royalty. I ate at the hotel dining... More 

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Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking time out of your day to share your recent experience with us. I am delighted to read that you enjoyed a five-star stay with us due to our clean, comfortable and quiet property, your visits to our restaurant, and the service you received from every one of our ambassadors. We aim to provide our guests with... More 

Ridgecrest, California
Contributor
15 reviews 15 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Before our family's Hawaii trip, I researched park and fly options. Orbitz had the best price for 11 days parking with two stays at the Renaissance LAX, for two families in two rooms with two cars parked there for 11 nights. I thought that I had printed everything associated with the reservations. However when we arrived at the Renaissance LAX... More 

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Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I appreciate you taking the time to share your experience. While it disappoints me to learn of the inconvenience you experienced with your reservation, it pleases me to read that your experience with our property was positive due to our quiet guest rooms, helpful ambassadors and complimentary WiFi for Marriott Rewards members. I look forward to having another opportunity to... More 

Vancouver, Canada
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Booked 2 rooms for 2 nights over the week days. When checking in early evening, we were told the hotel was completely sold out, so we got a room on level 2. No view at all, make sure you ask for a higher floor. The elevators were terrible - only 2 were working for the whole hotel, which created a... More 

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Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

hotelking85, I would like to thank you for taking the time to share your incredibly valuable feedback. It is wonderful that you enjoyed our well-equipped fitness center and nice and modern property. However, I am disappointed to hear that your stay did not exceed your expectations in every way. Thank you for filling us in on your experience so we... More 

Noosa, Australia
Top Contributor
56 reviews 56 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived late and had an early morning flight so chose to stay here to cut down the stress of trying to get to he airport from a hotel in town. There was a free shuttle bus from the hotel to the terminal which took about 15-20 mins from the hotel. We were pretty much the last hotel to be... More 

Was this review helpful? Yes
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for sharing your recent experience with us. I am pleased to read that although you were with us for a very short time, we were the perfect location to rest before your travels. Furthermore, I am glad that our complimentary airport shuttle was convenient for you. Should your travels bring you back to Los Angeles, I look forward... More 

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